When you stay at Alpen Resort & Spa Zermatt in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and 4 minutes by foot from Tour Monte Rosa. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt Visitor Center and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at Restaurant Matterhorn, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Make yourself at home in one of the 26 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
JJimmy Zou2024.07.29
The hotel is very nice, the service is also very good, they can send us to the station for free. It is very close to supermarkets, stations and other places, just a few minutes walk away. The hotel also upgraded our room for free, and you can see the Matterhorn from the balcony, which is very beautiful. The hotel facilities are also very complete, with swimming pools, entertainment facilities and SPA. Highly recommended!
With a stay at SCHLOSS Zermatt - Active & CBD Spa Hotel in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 15 minutes by foot from Zermatt-Furi Gondola. This spa hotel is 3.1 mi (5 km) from Sunnegga Ski Resort.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
At SCHLOSS Zermatt - Active & CBD Spa Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.
Treat yourself to a stay in one of the 4 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
LLabel Li2024.09.04
The staff are very friendly and will provide all kinds of assistance, including if you need transportation to the train station 2 minutes away :)
The location of this hotel is very convenient, right next to the train station, about 2 minutes' walk on a small road. There are co-op, McDonald's, etc. nearby, so you don't need to worry about eating. It is also very close to Station Street, where there are various clothing and accessories stores, which is also a good place for shopping.
As for getting to various attractions, it is also very convenient. Next to the hotel's alley exit is the station to Gornergrat and the bus stop to Matterhorn Glacier Paradise. There is a small road behind the hotel, and you can reach the cable car station for Five Lakes Hiking in a few minutes after leaving.
Breakfast has many choices and tastes good.
This hotel has free SPA and Yoga courses, but I was in a hurry on this trip and didn’t try them.
It was a very good stay experience!
With a stay at Hotel National, you'll be centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. Planning an event in Zermatt? This hotel has 398 square feet (37 square meters) of space consisting of conference space and a meeting room. A train station pick-up service is provided at no charge.
Make yourself at home in one of the 54 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
2024.07.21
The train ride from Grindelwald to Zermatt was beautiful, there was a seamless bus transfer from Visp to Täsch due to the June floods. Bruno at reception was great and replied emails promptly, arranged a shuttle van / buggy for us at the train station (alight at the designated Hotel Shuttle area). Also a free phone booth to call hotel shuttle too at station. Our duplex room on the 4th floor between 405-408 has a jaw dropping view of the Matterhorn from our twin balconies, which is great when taking sunrise photos of the famous crimson mountaintop view at 5:50am. Room was spotless and nicely furnished, lots of Power plugs, modern bathrooms with large jacuzzi, beds are v comfortable. Spacious cabinets for clothes and gears. Slippers and bath robes. Conveniently located within walking distance to town and local bus stops. Breakfast is included and nice choices (eggs and omelette and pancakes are cooked at request). We didn’t try the pool and sauna. No aircon but ok to sleep with open windows since there are drapes (like fly screens), also cool at night. the Gornergrat train track is located next to the hotel , but not noisy at all. There is a guest toilet at entrance too. The extra bed for my child is v comfortable. Right opposite the Sunegga station for skiing. For day trips to Matterhorn paradise or Gornergrat , just 8-9min walk or use the free bus service under the bridge.
Outstanding
56 reviews
4.6/5
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With a stay at Schweizerhof Zermatt, you'll be centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. This spa hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.
Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Zermatt? This hotel has 861 square feet (80 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 95 guestrooms featuring iPads and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
CChan Tai Man2022.07.01
That is the fantastic hotel in Zermatt; the service and facility are excellent, and the room has a good view of the mountain and Matterhorn. The price of the room is already included the swimming pool and gym and Sauna, that is the excellent price that gives you the service. I will book this hotel again.
With a stay at Hotel Continental in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt Visitor Center. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.
Make use of convenient amenities, which include complimentary wireless internet access and ski storage.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include luggage storage and a safe deposit box at the front desk.
Stay in one of 36 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Ddohuiiiiii2024.08.06
At the time of reservation, this was the only place I could find a place to stay, so I made a reservation and it was great. The location is not far from Zermatt Station and is on the main street of Zermatt, so it was easy to access anywhere. The room was very clean and had a balcony, so I was able to enjoy the best relaxation before checking out. I don't know if the breakfast was simple because it was Zermatt, but it was light enough to enjoy. I want to go there again.
With a stay at BEAUSiTE Zermatt in Zermatt, you'll be 0.1 mi (0.1 km) from Zermatt - Furi and 3.1 mi (5 km) from Sunnegga Ski Resort. This spa hotel is 3.8 mi (6.1 km) from Blauherd-Rothorn Paradise Cable Car and 4.7 mi (7.6 km) from Unterrothorn.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a health club, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Satisfy your appetite at one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 11 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge.
Make yourself at home in one of the 67 individually decorated guestrooms, featuring minibars and espresso makers. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
2024.07.31
This was our first visit to Zermatt and the Bausite Hotel. We reserved a corner room and received it. The view was spectacular (clear sight to the Matterhorn mountain). The Breakfast buffet was outstanding and plentiful. Freshly squeezed Orange juice daily available. The restaurant is innovative and the food delicious. We used the pool available with 2 jacuzzis. The beds with plenty of pillows are very comfortable. Bathroom is spacious. We certainly can recommend this hotel which has a great location.
With a stay at Hotel Tannenhof, you'll be centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and St. Mauritius Church. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.
Make use of convenient amenities such as complimentary wireless internet access, ski storage, and a hair salon.
Enjoy a satisfying meal at Golden LokDown serving guests of Hotel Tannenhof. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
Stay in one of 16 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
2023.08.17
Tannenhof is well located near the Murmeltierbrunnen (groundhog fountain), next to Zermatterhof Hotel. The building is very modern in inside to a high standard. The rooms and beds were superb, with a great shower. The only star I deducted was the sporadic service at breakfast and poor communication. The young lady briefed with restocking breakfast and clearing tables was a little reluctant, but could be persuaded. I had sent a message to the hotel months in advance and asked for one of our rooms to be made up with twin beds. I even had a friendly confirmation back. On arrival however, no notice could be found and both rooms had double beds. Not a major thing, but a hotel in this category and price range should be able to deal with this. Also on our arrival, the restaurant was closed for the day (it was open again the next day). Again, no notice was given to us. Out of the many messages I was sent by Tannenhof to check in online beforehand, none indicated a closed dinner option at the hotel. Again, not a major thing, but something that wasn’t aligned with rest of the luxurious ambience at Tannenhof.
With a stay at Grand Hotel Zermatterhof, you'll be centrally located in Zermatt, steps from Matterhorn Museum and Mountaineers Cemetery. This family-friendly hotel is within the vicinity of Matterhorn.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy Regional cuisine at Gourmet Prato Borni, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 398 square feet (37 square meters) of space consisting of conference space and 4 meeting rooms. A train station pick-up service is provided at no charge.
Make yourself at home in one of the 69 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
JJinglaishi2024.07.18
I was charged for an additional 288 Swiss FR for “additional guest”. when I checked out. only because I did not put My Son’s name when I did the booking, but I booked a twin room and my son naturally stay with me. not to mention he’s my 13 year old son. they can charge me for additional breakfast. That’s totally OK. but additional person for twin room?really? And Main thing I was not told I will be charged when I checked in. That is not fair I will reflect this to Swiss tourism office.
Btw. The staff are 100% good. Very friendly but I am sickened by the strange policy.
With a stay at Hotel Schwarzsee in Zermatt, you'll be steps from Zermatt-Matterhorn Ski Paradise and Furi Ski Area. This ski hotel is 0.1 mi (0.1 km) from Schwarzsee Lake and 0.1 mi (0.1 km) from Furi - Riffelberg.
Spend the day on the slopes, or enjoy other recreational amenities, which include ski-in/ski-out access. This hotel also features complimentary wireless internet access and ski storage.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
The front desk is staffed during limited hours.
Stay in one of 16 guestrooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries.
2024.08.12
I stayed there three times over the last several years and will come back again. The hotel is clean, very comfortable, provides excellent half-board (upscale-level dining). The ambiance of high mountains in incredible. There are numerous hiking and climbing options around. For those in excellent shape, it is an alternative to Hornlihutte for climbing Matterhorn: the lower altitude (2600m vs 3250m) assures a better sleep quality and it's only about 1.5h extra time in the morning. A word of caution: the altitude (2600m) might become a problem for sensitive people.
When you stay at 3100 Kulmhotel Gornergrat in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and Gorner Ridge. This ski hotel is 0.1 mi (0.1 km) from Cervino - Sci Estivo and 0.1 mi (0.1 km) from Riffelberg - Gifthittli.
After a day on the slopes, enjoy recreational amenities, which include ski-in/ski-out access. Additional features at this hotel include complimentary wireless internet access, ski storage, and gift shops/newsstands.
Enjoy a satisfying meal at Vis a Vis serving guests of 3100 Kulmhotel Gornergrat. A complimentary buffet breakfast is included.
Featured amenities include luggage storage, a library, and an elevator.
Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
GGuest User2024.01.17
The train was stopped due to strong winds, so there was no access to the hotel. The hotel quickly emailed me with suggestions for alternative hotels.
I was able to stay at a partner hotel for the same price. However, the alternative hotel plan was cheaper than the room I paid for, so I am not satisfied with the price.
We couldn't do anything about the weather, but I'm glad they responded quickly.
It seems that trains sometimes stop due to weather. The hotel can only be reached by train from Zermatt.
Outstanding
62 reviews
4.6/5
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.6/5
Outstanding
GGuest UserThe Matterhornlodge is located about a 5-10 min walk from the Zermatt station.
We arrived at about 1pm and were informed that check-in was only at 2pm so we went for lunch and returned at around 2.30pm. We were greeted by Ruth, the proprietress of the hotel, who gave us a comprehensive briefing of the house rules and policies. Ruth was very warm, friendly, and charming; she was very guest-focused and was happy to find out more about where we were from and what we planned to do. Ruth even gave us recommendations for Bern when we told her we were going there next.
Although the hotel is stated to be 4 stars, we were very impressed by the room and the amenities. The bathroom came with a bidet and the toiletries provided were of good quality. The room was also very spacious with enough room to open up 2 luggage bags. The towels and robes were thick, warm, and fluffy.
The breakfast provided in the morning was also quite good with a decent selection of breads, cold cuts, cheese, and eggs.
At checkout, Ruth also gave us a complimentary ride to the train station in her electric vehicle.
All in all, we had a very enjoyable stay at the Matterhornlodge and we were very impressed by Ruth’s hospitality.
AAnonymous UserLovely stay! Got the matterhorn view suite and it was so beautiful! The receptionist was also very helpful with guiding us with what we can do at Zermatt!
However, need to take note that their reception will only be there till 10pm. It’s actually stated but I didn’t read it so when I arrived Zermatt train station at 11pm, I panicked a little. We flag down the taxi at my own cost, 18chf for 3 people and luggages, they dont provide free taxi after 10pm. Also, the entrance door will be closed/locked after 10pm, we rang the bell and the door opened and they left the key with a letter on the counter for the check in.
The breakfast place is also overlooking the Matterhorn and it’s so pretty. Stayed for only 1 night but really enjoyed my stay there!
GGuest UserAccess from Zermatt station requires climbing a steep hill, so dragging a large suitcase was a bit of a challenge. The staff were kind and flexible with early morning check-out. The room was very spacious and clean, and the view from the balcony was amazing. The only amenities were body soap, but I brought my own shampoo and other items, so it wasn't a problem. The water pressure in the shower was also fine. I had a very comfortable stay. If I had more time, I would have liked to stay longer.
AAnonymous UserHighly recommend !!!
Please reserve their “Mountain View Suite” for travel in Zermatt , Switzerland 🇨🇭
Hotel location is good, just 10 minutes walk distance far from train station (with your heavy luggage maybe 15-18minutes walk, but the floor is so far flat and easy for carrying luggage)
Their staff in both reception & cafe are super nice, warm welcoming and helpful 🤍
Our room is clean, spacious and the view is fabulous 🏔️
House keeper are sweet and detail minded (even I never meet him/her in person) 🥹
GGuest UserSki-in / ski-out! Hotel Hemizeus is the perfect choice if you prioritize skiing. Our room Alpine Suite no 21 had a master bedroom, a cozy living room with a table for four and bunk beds for the kids (our children are 11 and 13 years old). Newly refurbished rooms with lots of storage space and room for a family of four. A small vibrant hotel bar, lounge area and really delicious breakfast buffet and restaurant. Thank you @hemizeus and team for making us feel so welcome, see you again soon. We always arrive by car and since Zermatt is car-free, we use Taxi & Parking Christophe. They park our car and organize all transport to the hotel.
GgzpeterThe hotel is located on the main street of Zermatt and it is very convenient to get off the train for two minutes.
The room is large in size and the decoration style is elegant and comfortable. There is a balcony to see Matt Peak. The only inconvenience is that because it is a slope roof on the top of the bed, there is a cross beam that is easy to hit the head. It takes a few times to pay attention to ⚠️
The hotel's breakfast was great, with more varieties and fresh and delicious ingredients. The service staff was also polite and thoughtful.
The town is not big, and the dining and shopping around the hotel are very convenient.
GGuest UserGreat hotel Don’t expect luxury but given the price point you know this already The rooms are small but functional with everything you need for your stay including a great coffee machine that’s topped up daily. Breakfast is well beyond what I was expecting and had cereals, meats, yoghurts, breads, cheeses, sausages, eggs and probably much more! Plus more really good coffee! Located 5 minutes walk to Bayard ski rental, and an additional 1 minute to the Gornergrat railway taking you up onto the slopes From the hotel, you can be on the train in under 10 minutes. Staff are really helpful and allowed us to keep our bags there on the last day even though we’d checked out. There’s a quick lift to all floors. I would highly recommend the hotel if your plans are to ski all day, go out on an evening and use it as a place to sleep. Would certainly return
GGuest UserGreat hotel with great friendly staff. Was here with 40+ people and it was an amazing experience. Wait staff at breakfast and dinners were just wonderful, so friendly. Front desk people were knowledgeable and helpful. Would definitely recommend Albana Real hotel for anyone. Breakfast food was great and we had three meals here, one in each of three different specialities. Location was also very good, but in Zurmatt no location is poor
GGuest UserDon’t think that the mountain view room is just for seeing the Matterhorn. The town itself is surrounded by mountains. It is 10 minutes away from the train station. I saw the church passing the cemetery. As a result, I originally wanted to see the illuminated town at night, but I didn’t dare to go. , there are no slippers and no water, and the breakfast is very average. If you want to see the sunshine, it is at the entrance of Jinshan Mountain. The hygiene is good, and it is okay to stay for one night.
GGuest UserAs an “older” hotel and often used by skiers it serves “short stays” well. The entry way is off the Main Street and rather difficult to notice as there is a rather narrow short stairway leading up to a small entry. There’s also no lift in the 4 story building. A smaller than normal staircase in the building makes getting suitcases a real chore. I spent the rather daunting task of walking around to one of the other hotels and asking. Even the girl at Grampi’s Pizza right next store did not know. 🤪🤪🤪 The staff does an okay job of keeping it clean. Bedding leaves a little to be desired. But having noted the downside of the hotel it has its ‘perks’ of being just a short 8 minute stroll from the train station and right in the middle of the shopping district. Location, location, location. The included breakfast is good and Rosa makes you welcome with her smile every day.
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