City Comfort Inn (Zhangjiagang Jingang Changjiang West Road) Reviews
City Comfort Inn (Zhangjiagang Jingang Changjiang West Road)
Intersection of Changjiang West Road and Zhenshan West Road, Zhangjiagang, Jiangsu, ChinaView Hotel Details
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City Comfort Inn (Zhangjiagang Jingang Changjiang West Road) Guest Reviews
4.6/5
Very Good
175 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(175)
Positive reviews(171)
Reviews with photos/video(24)
Awesome rooms(23)
Classy environment(14)
Great value for money(12)
Convenient parking(10)
Friendly front desk staff(10)
Awesome amenities(9)
Delicious breakfast(9)
Large rooms(3)
Negative reviews(4)
잘나가는ace
Standard Queen Room
Stayed in Nov 2024
Business travelers
45 review
Amazing
Posted on Dec 11, 2024
Very good staff, clean condition every day, reasonable price. Satisfaction
Response from Property: Thank you very much for taking the time to provide us with positive feedback. Your affirmation is our driving force forward, and we will continue to provide high-quality service to ensure that every guest can enjoy a comfortable and pleasant accommodation experience in our hotel.
Guest User
Business Double Room
Stayed in Nov 2024
Business travelers
28 review
Outstanding
Posted on Dec 12, 2024
Very good, good value for money, clean, breakfast was okay, give the front desk a thumbs up! The service attitude is very good! The beef noodles nearby are pretty good, cheap and big portions!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different travel experience to each guest. Seeing your satisfaction and affirmation, we It's really touching. We will continue to work hard and be ready for you to come back at any time.
Guest User
Business Room (2 beds)
Stayed in Oct 2024
Family
12 review
Great
Posted on Dec 2, 2024
Go to Xiangshan to see the red leaves. The hotel is very close to the scenic spot. There are many supermarkets and shops downstairs. The environment is good, the hygiene is not bad, and there are many varieties of breakfast. The key is that it is not expensive and cost-effective. I plan to come again in December when the maple leaves are red.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your strong support to City Convenience Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come here often! Wish you: smooth work and good mood every day O（∩_∩）O~
Guest User
Standard Queen Room
Stayed in Nov 2024
Business travelers
3 review
Outstanding
Posted on Dec 3, 2024
Good, very good, very good
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to provide us with a positive review. Your affirmation is our motivation to move forward. We will continue to provide high-quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Guest User
Standard Queen Room
Stayed in Jun 2024
Business travelers
1 review
Outstanding
Posted on Jul 30, 2024
The hotel has a good environment and parking is convenient. The sweet smile of the lady at the front desk and the attentive service make people feel comfortable. The room is clean, spacious and bright, the breakfast is rich, and there are freshly made wontons. I love it! Choosing this hotel to stay is my wisest choice!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to each guest. Seeing your satisfaction and affirmation, we are really happy. We are very touched. We will continue to work hard and be ready for you to come back at any time.
Guest User
Standard Queen Room
Stayed in Jun 2024
Business travelers
2 review
Outstanding
Posted on Jul 28, 2024
The room was very clean and the front desk service was very good and considerate. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to each guest. Seeing your satisfaction and affirmation, we are really happy. We are very touched and we will continue to work hard to prepare you to come back at any time.
Guest User
Standard Queen Room
Stayed in Nov 2024
Business travelers
5 review
Outstanding
Posted on Dec 3, 2024
The lady at the front desk has a very good service attitude and a healing smile. The room is very clean and the location is good. I will come back next time.
Original TextTranslated by Google
Response from Property: Your review is a great honor for us and points us in the direction of progress. We will improve the service based on your suggestions to provide you with a more comfortable accommodation experience.
Guest User
Standard Queen Room
Stayed in Nov 2024
Business travelers
12 review
Outstanding
Posted on Dec 2, 2024
I was on a business trip nearby and stayed at this hotel. The room was comfortable and spacious, and the service was warm and thoughtful. Highly recommended.
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to provide us with a positive review. Your affirmation is our motivation to move forward. We will continue to provide high-quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
YangzhoujiuguaiHan
Standard Queen Room
Stayed in Sep 2024
Business travelers
117 review
Very Good
Posted on Oct 9, 2024
Service: The service attitude at the front desk is average and acceptable.
Environment: Surrounded by shopping malls, located in a small town, relatively narrow
Hygiene: The room is clean and not bad.
Facilities: There were mixed reviews, but there were no reviews.
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to provide us with a positive review. Your affirmation is our driving force to move forward. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel. There are no wontons because the wontons and noodles rotate every two days. Next time you come over, you can contact us in advance to say hello to the kitchen and make wontons for you.
Guest User
Business Room (2 beds)
Stayed in Jun 2024
Business travelers
1 review
Outstanding
Posted on Aug 15, 2024
The room is clean and the service is good
Environment: Elegant
Facilities: complete
Service: Excellent
I happened to be taking a group of students to participate in a competition and booked this hotel. The price was reasonable, the service was excellent, it was economical and suitable for accommodation.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to each guest. Seeing your satisfaction and affirmation, we are really happy. We are very touched and we will continue to work hard to prepare you to come back at any time.
Guest User
Standard Queen Room
Stayed in Oct 2024
Business travelers
4 review
Outstanding
Posted on Nov 10, 2024
Good service, clean and nice! Will come and stay next time
Original TextTranslated by Google
Response from Property: Your review is a great honor for us and points us in the direction of progress. We will improve the service based on your suggestions to provide you with a more comfortable accommodation experience.
Anonymous User
Standard Queen Room
Stayed in May 2024
Business travelers
5 review
Outstanding
Posted on Jun 9, 2024
The front desk upgraded the room type, the service is good, and it is relatively quiet. It's very close to the market and convenient for parking. I will choose this place again when I come to Zhangjiagang. It feels very comfortable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to each guest. Your satisfaction and affirmation are a reflection of our work. With recognition, we will continue to work hard and welcome you back at any time
Guest User
Standard Queen Room
Stayed in Nov 2024
Business travelers
3 review
Outstanding
Posted on Dec 21, 2024
The front desk lady is nice and kind
Original TextTranslated by Google
Response from Property: Hello! Thank you for your strong support to City Convenience Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come here often! Wish you: smooth work and good mood every day O（∩_∩）O~
JOY1590
Standard Queen Room
Stayed in Jun 2024
Business travelers
21 review
Very Good
Posted on Jul 19, 2024
Considering the price is not expensive, it’s not bad.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your strong support to City Convenience Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come here often! Wish you: smooth work and good mood every day O（∩_∩）O~
Guest User
Standard Queen Room
Stayed in Jun 2023
Business travelers
1 review
Posted on Jul 24, 2023
Every time I go to Minato City for business, I stay at his house. But the experience this time was very poor. When I went out at noon, I told the front desk to let the cleaning staff do it. When I went back to the room in the evening, nothing was touched. Hygiene is not done either. Then we temporarily changed a room, and it was so noisy by the road that I couldn't sleep all night.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. Regarding the problem you reported, we investigated and found that it was indeed the aunt who neglected to clean. Because the double bed room was quite full that day, the front desk changed the last one next to you. King bed room, we apologize for the inconvenience caused to you. At the same time, we will strengthen the management of hotel hygiene during extended stays and strive to provide you with better services. Please believe that we want to do more for our guests. We failed to leave you with perfect memories this time, and we look forward to making them up next time. We are working hard and look forward to your witnessing! Wish you all the best!