No. 01, Wanlong Ski Resort, Honghualiang, Huangtuzui Village, Xiwanzi, Chongli District, Zhangjiakou, Hebei, ChinaView Hotel Details
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Dragon Palace Hotel (Wanlong Ski Resort) Guest Reviews
4.6/5
Very Good
307 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(307)
Positive reviews(297)
Reviews with photos/video(86)
Awesome rooms(73)
Great service(71)
Delicious breakfast(66)
Loved the view(25)
Great location(13)
Large rooms(10)
Perfect for kids(7)
Convenient parking(6)
Negative reviews(10)
Suvat IP One
Parent-child Suite (With view)
Stayed in Dez. 2023
Family
24 review
5.0/5
Outstanding
Posted on 14. Dez. 2023
Good location with wonderful view. Very convenient to go to skiing. Variety of breakfast.
Response from Property: Dear guests: Thank you very much for your support and trust in us, because your praise makes us full of motivation. We will work harder to provide you with better services. Welcome to Wanlong again.
YEUNG
Mountain-view Double Room
Stayed in Jan. 2024
Couples
2 review
4.5/5
Great
Posted on 23. Jan. 2024
Convenient Ski-in Ski-out hotel with outside ski storage which saves the effort to bring the gears back to hotel after a day's workout. Food court provided good quality food at reasonable price and easy to access. Hotel room provided a humidifier which seems not powerful enough. The humidity remained too low and hurt the skin. The temperature control was not working well and stayed on the hot side. We had to leave the window open with a gap to cool down.
Guest User
Parent-child Suite (With view)
Stayed in März 2024
Family
24 review
4.7/5
Amazing
Posted on 10. März 2024
The room was clean and tidy, and enough water and milk were provided. There were many people in the ski resort, but the order was good. The breakfast was rich in variety and tasted good. Some waiters were a bit tough. It would be better if they were gentler.
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Golfer72
Panoramic Standard Room
Stayed in März 2024
Couples
34 review
4.5/5
Great
Posted on 8. März 2024
Dragon Palace is very convenient. Although the decoration is old, it is still fully functional and has good service. There are many varieties of breakfast and the taste is average. It is very close to the cable car. The hot springs and restaurants are all in the building, but the price is not cheap.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your support and trust in us, because your praise makes us full of motivation. We are very sorry that you think the breakfast is average. We will take it seriously and take corresponding measures to improve our breakfast. We look forward to your visit again. .
Tangnasu
Standard Mountain-view Room
Stayed in März 2024
Friends
10 review
5.0/5
Outstanding
Posted on 6. März 2024
The Dragon Palace Hotel is located in the Wanlong Ski Resort. It is very convenient to go to the room to rest when you are tired. The breakfast is very satisfying. There is also a VIP room for hotel guests, which has drinks and fruits for us to rest. 
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Mingjingzhiye
Standard Mountain-view Room
Stayed in März 2024
Family
16 review
5.0/5
Outstanding
Posted on 6. Apr. 2024
Very good. The hot spring pool at Longgong is relatively simple, suitable for adults to rest after skiing, but it is right above the ski hall, very convenient, the service is also good, the room facilities are modern and convenient, suitable for sports travel
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Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
Panoramic Standard Room
Stayed in Febr. 2024
Family
5 review
5.0/5
Outstanding
Posted on 29. Febr. 2024
The hotel is very convenient. You can ski right out on the third floor. I have to say that the snow in the ski resort is also very good. I had a nice hot spring bath in the evening. The hot springs are mediocre and useless. The view from the room is beautiful. The breakfast is also good and rich.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really happy. I am very touched. We will continue to work hard and are always ready to welcome you back at any time.
Samuel-YD
Panoramic Double Room
Stayed in Febr. 2024
Family
4 review
4.0/5
Very Good
Posted on 25. Febr. 2024
After the Winter Olympics, the small towns of Fulong and Cuiyun Mountain had a certain impact on Wanlong. However, the rich intermediate and advanced ski trails, a variety of restaurants and one-stop hotel hot springs and ski massages are still only convenient for Longgong. The intuitive feeling after staying many times is that the service level and equipment maintenance are gradually declining. The room is still hot and dry, the air conditioner is not adjustable, the hair dryer is old and easy to overheat protection, the door lock and foyer spotlight are damaged, and the TV cannot be cast. The screen, the water pressure in the bathroom is weak, the breakfast seems to have rich choices but not many really delicious ones, and some dishes are even cold. The price-performance ratio of the house price, which is usually 2K+, is not as high as before. I hope Dragon Palace can withstand the pressure of the economic downturn. I think The method is to strive to survive in adversity while maintaining standards.
Original TextTranslated by Google
Response from Property: Dear guest: We are very sorry for bringing you such a bad experience. We are deeply sorry. Your evaluation of us makes us feel extremely ashamed. We appreciate your feedback as it gives us the opportunity to correct errors and improve our service. Hope we can bring you a better experience in the near future.
Shengqiaozhidimantuowaxianfeng
Panoramic Standard Room
Stayed in Febr. 2024
Family
48 review
3.7/5
Posted on 29. Febr. 2024
The dinner buffet is really good. There is nothing wrong with the hotel except that it is expensive. It is a resort hotel after all, but the prices in the self-service supermarket on the first floor are really outrageous and shouldn't be. The high-speed train left at 5 o'clock the next day. I applied for a late check-out, but the front desk did not agree. Most guests still come by high-speed train and should learn to adapt. The overall service training is not in place, it is very blunt.
Original TextTranslated by Google
Response from Property: Dear guest: We are very sorry for bringing you such a bad experience. Due to the large number of occupancy on weekends, we have to reserve time for cleaning the room, so we cannot delay check-out. We are deeply sorry for this. You are very grateful to us. The review makes us feel extremely ashamed. We appreciate your feedback as it gives us the opportunity to correct errors and improve our service. Hope we can bring you a better experience in the near future.
Guest User
Panoramic Standard Room
Stayed in Febr. 2024
Family
18 review
5.0/5
Outstanding
Posted on 20. Febr. 2024
The room is spacious and bright, and the large row of sofas by the window are very comfortable. It is very pleasant to sit and drink tea and watch the ski slopes. The bathroom is the best, the shower is very smart and convenient, and the most surprising thing is the smart toilet, which many five-star hotels do not have. Eating is also very convenient. There are all kinds of food, fast food and hot pot. The taste is also good. I will stay here again next time I take my baby skiing.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your appreciation. Your satisfaction is our greatest pursuit. Thank you for your trust and support. We will continue to work hard to provide high-quality services. I wish you a happy life and all the best.
Chicagogogo
Parent-child Suite (With view)
Stayed in Febr. 2024
Family
19 review
5.0/5
Outstanding
Posted on 17. Febr. 2024
The room has a beautiful view and the location is very convenient! Three floors of skiing, four floors of children's playground and food hall, five floors of hotel restaurants and free hot springs for residents. It’s the first time I’ve seen so many cakes at the breakfast buffet🍰 It’s unexpected! The children and the elderly at home are very satisfied
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for your praise and recognition of us. We will continue to work hard to bring you a better experience. We look forward to your visit again. I wish you good health and happiness.
Guest User
Panoramic Double Room
Stayed in Febr. 2024
Family
2 review
4.5/5
Great
Posted on 14. Febr. 2024
The room was okay. There was a bathtub next to the floor-to-ceiling glass window, but I didn't dare to use it because of the draft for fear of catching a cold. The bed was big enough. Staying at the Wanlong Hotel is convenient for skiing and changing clothes. You don’t have to go back and forth anymore, and you can also watch the ski show of ski masters outside the window. The coaches are also relatively professional and have many options to choose from. Very suitable for intermediate and advanced skiers. There are many meal options, but some are not in the same hotel and you have to walk there. The buffet meals are only available until six o'clock, and they will be gone if it is later. The seafood buffet is crowded and chaotic.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for taking the time to point out our shortcomings. Please believe that we will attach great importance to your feedback and will actively take measures, because our buffet is very popular during the Chinese New Year. There are more guests because of the love of the guests, but we will try our best to maintain order on site to ensure that you have a pleasant meal. We look forward to your visit again.
Jiudianzhuanyecepingshi
Panoramic Double Room
Stayed in Jan. 2024
Couples
46 review
5.0/5
Outstanding
Posted on 28. Jan. 2024
Advantages: The entire hotel building has everything, parking, check-in, ski hall, dining, hot springs and accommodation. It is very convenient to do anything without leaving the building. The overall service is very warm and professional, especially the front desk and the hot spring. The room was better than expected, clean and comfortable with a good view. The overall comprehensive strength is strong, the management personnel are experienced, and the company is a mature operating model.
Disadvantages: The parking nearby was a bit confusing when we first entered, the facilities were a bit old, and although the breakfast was rich in variety, the taste was average.
Overall review: The best choice for skiing in and out in the suburbs of Beijing, Wanlong Ski Resort and Dragon Palace Hotel are a perfect match. It’s the price…
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your support and trust in us, because your praise makes us full of motivation. Thank you very much for finding out our advantages and disadvantages for us. We will continue to maintain our advantages and improve our shortcomings, and work harder to serve you. Provide better services, welcome you to visit Wanlong again, and wish you good health and happiness.
Wengjin
Parent-child Suite (With view)
Stayed in Jan. 2024
Family
2 review
5.0/5
Outstanding
Posted on 29. Jan. 2024
It's very good. It's easy to drive. Ski in ski out saves time. The ski trails are short and gentle and not difficult. You can take your children and ski freely. The hotel breakfast is pretty good and has a rich variety.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for your support and recognition of Wanlong. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we It’s really touching. We will continue to work hard and be always ready. You are welcome to come back at any time.
Guest User
Mountain-view Double Room
Stayed in Jan. 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 10. Jan. 2024
As expensive as it is, you really get what you pay for. The experience is great. The hotel facilities and services are full marks. They are very considerate. The hotel is right above the entrance of the ski resort. If you are unfamiliar with skiing all the way from afar, Dragon Palace is the right choice. Once you are familiar with it, you can consider other options to save money. It's so cool to have the hot springs to yourself at night (possible on weekdays), the scenery is also very good, and it's particularly impressive.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your support and trust in us, because your praise makes us full of motivation. We will work harder to provide you with better services. Welcome to Wanlong again. I wish you good health and happiness. .