Zhangjiakou Tangyin Hot Spring Holiday Hotel Reviews
Zhangjiakou Tangyin Hot Spring Holiday Hotel
Wanlong Road, Chongli District, Zhangjiakou, Hebei, 076350, ChinaView Hotel Details
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Zhangjiakou Tangyin Hot Spring Holiday Hotel Guest Reviews
4.5/5
Good
416 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(416)
Positive reviews(390)
Reviews with photos/video(114)
Delicious breakfast(75)
Classy environment(45)
Many amenities(18)
Would stay again(13)
Perfect for kids(12)
Tasty restaurant(12)
Has facilities for children(10)
Delicious buffet(8)
Negative reviews(26)
travelling with teens
Family SuiteA
Stayed in May 2023
Family
17 review
4.7/5
Amazing
Posted on May 28, 2023
Everything still very new, beautifull hot spring oase
Good breakfastbuffet
Response from Property: Dear guest, hello! Thank you for choosing Tangyin Hot Spring Holiday Hotel. We are delighted that you have had a pleasant stay at the hotel. Thank you for your support and trust in the hotel, and for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience.
Guest User
Standard 2-bed Room
Stayed in Jul 2023
Friends
1 review
4.0/5
Very Good
Posted on Jul 18, 2023
Missing bathrobes, AC was not working, got repaired in 30min
Response from Property: Dear guest, hello! I'm very sorry for the unpleasant experience you had during your stay! We have informed the relevant departments to carry out repairs and debugging in response to the room air conditioning issue you have reported. If you come here next time, we hope you can book this hotel again and give us a chance to apologize to you. Looking forward to your visit again.
Dmesa
Superior Queen Room
Stayed in Dec 2022
Family
6 review
5.0/5
Outstanding
Posted on Dec 30, 2022
Very nice hotel, clean and the room has lots of space, location is perfect down town and close to the ski resorts..
Response from Property: Thank you very much for your favorable comments on our hotel. We will continue to work hard to live up to your praise and look forward to your next visit!
Totorka
Superior Standard Room
Stayed in Dec 2022
Friends
7 review
4.5/5
Great
Posted on Dec 31, 2022
I've been staying here on a season basis, and it's a fantastic place to be. Especially after the renovation.
Response from Property: Thank you very much for your favorable comments on our hotel. We will continue to work hard to live up to your praise and look forward to your next visit!
Holzschuher
Superior Standard Room
Stayed in Jul 2022
Solo travelers
26 review
5.0/5
Outstanding
Posted on Aug 21, 2022
Very friendly staff who helped me a lot during my stay. Nice spacious rooms
Response from Property: Dear guests, thank you for your comment. Every city always has a special reason to be remembered and every hotel has their sweet and warm memories . I hope Holiday Tang INN Hotel will be the warmest and most unique one in your memories. Looking forward to your next visit.
Anonymous User
Superior Queen Room
Stayed in Dec 2022
Friends
21 review
5.0/5
Outstanding
Posted on Dec 30, 2022
Very nice hotel and good breakfast. Location perfect Igor ski lover’s.
Response from Property: Thank you very much for your favorable comments on our hotel. We will continue to work hard to live up to your praise and look forward to your next visit!
Kar men
Discount Superior Queen Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 15, 2024
Great
Guest User
Standard 2-bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 27, 2024
The hotel stay and experience were very good, the front desk and room service were very good. The breakfast tastes great, and the tomato and egg noodles are delicious. They even upgraded the room type for free when I brought my children. I will stay here again next time I come to Chongli.
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Huifeidedamao009
Family SuiteA
Stayed in May 2024
Family
22 review
4.5/5
Great
Posted on May 4, 2024
The parent-child suite I booked for the holiday trip was very large. One room had bunk beds, which the children loved, and they loved playing on the slide! The other room had a large bed with a very comfortable mattress! There was also a large bathtub in the bathroom!
The hotel has a hot spring, which is not very big, but not crowded. It was very comfortable to soak in, and there was also a steam room!
The hotel's breakfast was also quite rich! Very good!
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Response from Property: Dear guests, thank you for choosing to stay at Tangyin Hot Spring Holiday Hotel and taking the time to leave us a review despite your busy schedule. Your praise is our greatest motivation to move forward! The hotel will occasionally launch travel packages, welcome to experience, and look forward to your visit again.
cc67
Parent-child Room
Stayed in May 2024
Family
13 review
5.0/5
Outstanding
Posted on May 4, 2024
It's pretty good. We gave you two days of free hot springs. The environment is very good and comfortable. The breakfast is a little bit worse. The service attitude is very good and they tried their best!
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6/7
Response from Property: Dear guests, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again.
Xiongmaoshouhuzhe
Superior Standard Room
Stayed in May 2024
Family
7 review
4.0/5
Very Good
Posted on May 4, 2024
Let me start with the good points: the hotel has a good overall price/performance ratio, which is in line with the positioning of a four-star hotel. Convenient transportation, you can eat in Chongli City or walk to Fulong Town for dinner. The breakfast is rich in variety, better than many business hotels. The service is good, and the front desk responds immediately when you need it.
Let me talk about the areas that need improvement: using the two free hot spring tickets, there are only bath towels for women, no towels. There is no place to hang bath towels in the bathing area. The water temperature of the outdoor main bathing pool is actually displayed as 37.5, which is actually more than 40 degrees.
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Response from Property: Dear guest, thank you for your stay. We have always paid attention to the guests' experience during their stay. At the same time, we actively improve our professional level and service standards, and strive to make guests feel at home. We are sorry that we are still not perfect in some aspects. Thank you for taking the time to let us know the shortcomings so that we can improve. We look forward to seeing you again.
ENshuangzizuo
Standard 2-bed Room
Stayed in May 2024
Family
21 review
2.7/5
Posted on May 3, 2024
The hotel is on the street, and travel is convenient, but the service really needs to be improved. The waiters are patient and enthusiastic, but they obviously have not received formal training and are not calm enough when encountering things. There are only five hot spring pools downstairs, which are very small, but fortunately there are few people and the fee is not high. Overall, it is quite satisfactory, with no highlights but not too many faults to pick out. For this price, it is a good choice with good value for money.
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Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay in the hotel. Regarding the questions you raised, we have fed back your suggestions to the relevant leaders and departments to strengthen the training of hotel service staff. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Guest User
Family SuiteA
Stayed in May 2024
Family
3 review
4.5/5
Great
Posted on May 3, 2024
If you are on holiday, don't count on having breakfast here. When you arrive at the restaurant at 9 o'clock, there is nothing left, and the replenishment is very slow! The hot spring is not crowded, the water is very clean, and the hotel room is large and clean
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6/9
Response from Property: Dear guest, hello! We are very sorry for the bad experience you had during your stay! We have informed the relevant departments about the breakfast problem you reported, and will make up for it in time according to the guests' dining situation. If you come here next time, we hope you can book this hotel again and give us a chance to apologize to you. We look forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The hotel is in a very convenient location with free parking on both sides. The room is comfortable and the service staff is very enthusiastic. I will stay here again next time.
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Response from Property: Dear distinguished guest: Hello! Thank you very much for staying at Tangyin Hot Spring Holiday Hotel through Ctrip.com and sharing your stay experience here. We are very honored to receive your full score review and will continue to provide you and your guests with better and more satisfactory services. I sincerely wish you all the best and a happy life!
Guest User
Deluxe Family Room
Stayed in Apr 2024
Family
9 review
5.0/5
Outstanding
Posted on Apr 8, 2024
The hotel environment is great, the hot spring is good, and the front desk is friendly. We checked out late because we took our children to play Wanlong Crossing the River. The front desk was very considerate and helped us extend the time.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you very much for staying at Tangyin Hot Spring Holiday Hotel through Ctrip.com and sharing your stay experience here. We are very honored to receive your full score review and will continue to provide you and your guests with better and more satisfactory services. Welcome to our hotel next time. I sincerely wish you all the best and a happy life!