Holiday Inn Resort Zhangjiakou Chongli

Holiday Inn Resort Zhangjiakou Chongli Reviews

Holiday Inn Resort Zhangjiakou Chongli

No.3 Wanlong Road, Chongli District, Zhangjiakou, Hebei, ChinaView Hotel Details
Holiday Inn Resort Zhangjiakou Chongli
Holiday Inn Resort Zhangjiakou ChongliHoliday Inn Resort Zhangjiakou ChongliHoliday Inn Resort Zhangjiakou Chongli
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Holiday Inn Resort Zhangjiakou Chongli Guest Reviews

4.6/5
Very Good
1616 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(1616)
Positive reviews(1556)
Reviews with photos/video(414)
Delicious breakfast(194)
Friendly front desk staff(171)
Perfect for kids(31)
Close to amusement park(14)
Nice bathtub(12)
Delicious buffet(12)
Negative reviews(60)
Graham
Superior Queen Room
Stayed in Jul 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Amazing hotel and location. Staff very helpful and welcoming. Rooms excellent and even better breakfast. Highly recommend.
Response from Property: Dear guest,We are truly delighted to hear your wonderful feedback! It means a lot to us that you had such an amazing experience at our hotel. We strive to provide the best service and facilities, and your kind words are a great encouragement. Thank you for your highly recommendation and we look forward to welcoming you back soon!
Sietske
1 King and 1 Bunk Premium Family Room
Stayed in Dec 2022
Family
1 review
5.0/5
Outstanding
Posted on Jan 6, 2023
The Holiday Inn Resort Zhangjiakou is a great hotel with only 5min walking distance from the Forlong Ski/snowboard area. We stayed in a family room with bunk bed and our kids loved it. Breakfast is very good as well with choice between Western and Asien food. If your Chinese is not so good, a few employees can speak English as well. We definitely would come again.
Response from Property: Thank you for your kind words.Like our hotel so much.Your next stay is very welcome.Thank you.
XelaNahc
Superior Queen Room
Stayed in Jun 2023
Couples
61 review
5.0/5
Outstanding
Posted on Jun 12, 2023
Very nice hotel, location is great near the base of the Fulong ski resort and also only a few minutes walk from Chongli town
rosie_qiqi
Superior Queen Room
Stayed in Nov 2022
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 21, 2022
A very nice hotel. Warm service, spacious room, delicious foods. Special thanks to Kitty at the restaurant, Kerry and Sunny at reception. You gals are professional with a touch of warmth which made me feel at home.
Response from Property: Thank you for your praise and recognition of the service of our hotel staff. I hope you can stay in our hotel happily again next time
Daniel IJ Uys
Superior Queen Room
Stayed in Feb 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on Feb 2, 2023
Awesome hotel with great staff. Reception personnel super helpful and friendly. Will definitely book in next year for 2 weeks.
Guest User
Superior Queen Room
Stayed in Feb 2023
Couples
1 review
5.0/5
Outstanding
Posted on Feb 12, 2023
Perfect location and staff were very helpful, especially Hannah, we would definitely stay again.
WonderlustK
1 King and 1 Single premium
Stayed in Jan 2023
Family
9 review
4.0/5
Very Good
Posted on Feb 15, 2023
the service was great and the location was perfect. but the food options were limited and no room service after 10 pm. night ski ends at 9:30pm and would be great if there are midnight snack options or at least fill the minibar with some amenities or etc.
Response from Property: Dear guests, hello! We welcome you to Chongli Snow Country, thank you for your recognition of the hotel and our colleagues, and look forward to meeting you again and creating another pleasant trip to Snow Country.
Smmg007
Superior Room
Stayed in Jan 2023
Family
9 review
5.0/5
Outstanding
Posted on Jan 23, 2023
We had a wonderful stay and enjoyed skiing. The slopes are well prepared and easy to ski. We enjoyed CNY at the hotel and also the F&B Arrangement did meet our expectations - even though we are European. I would like to mention that the staff was very helpful - especially Hannah (Front office) and also both the F &B Manager and Housekeeping Manager made sure we were well looked after and all three spoke very good English. Thank you very much and we will visit again.
Response from Property: Dear guests, hello! We welcome you to Chongli Snow Country, thank you for your recognition of the hotel and our colleagues, and look forward to meeting you again and creating another pleasant trip to Snow Country.
Adam Rogo
1 King and 1 Bunk Premium Family Room
Stayed in Dec 2021
Family
6 review
5.0/5
Outstanding
Posted on Dec 14, 2021
Hotel was spacious and service was excellent. The breakfast was outstanding - great selection of Chinese and Western food.
alberto
Superior Room (2 beds)
Stayed in Dec 2021
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 28, 2021
very good hotel some staff speak english
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Travel with friends
28 review
5.0/5
Outstanding
Posted on Oct 6, 2024
I went to Chongli during the National Day holiday and booked the Fulong Holiday Hotel. The hotel has complete facilities, clean and hygienic environment, and considerate service. It is right next to the Fulong Ski Resort, which is very convenient for going anywhere. The hotel breakfast is good, with both Chinese and Western food. Breakfast can be served in time when there are many people during the holiday. It is not far from the hotel to Taiwu Ski Town, Xueruyi National Ski Jumping Center, Cuiyun Mountain Forest Resort, and Cuiyun Mountain Yinhai Ski Resort. Fulong Holiday Hotel is worth recommending
Original TextTranslated by Google
6/20
Response from Property: Dear guests: Hello! Thank you very much for choosing our Fulong Holiday Resort Hotel during the National Day holiday and for giving us such a high rating and recommendation. We are glad that you are satisfied with the hotel's facilities, hygiene, environment and services. It is our honor to provide convenience for your trip to Chongli. During the holidays, we work hard to ensure that breakfast is served in a timely manner so that every guest can start a new day with full energy. The surrounding scenic spots you mentioned are not far from the hotel. We also hope that guests can feel the convenient location of the hotel while enjoying skiing and natural scenery. We will continue to work hard to maintain high standards of service and facilities, and look forward to your visit again to bring you more wonderful experiences. Thank you again for your support and recognition.
097
Superior Queen Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 17, 2024
It is 100 meters away from Fulong Ski Resort. It can be reached in one minute from the hotel on the internal road in the morning, which is very convenient. The hotel is a standard Holiday Inn level, very good. The breakfast is rich, and you can have lunch and dinner in the Chinese restaurant, which is quiet and tastes good. Very satisfied in all aspects. There is no executive lounge, so you can't drink in the evening. You can have drinks in the lobby bar. The accommodation and food are very good, suitable for family travel.
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Response from Property: Dear guest: Thank you for your review! Your satisfaction is our driving force, and we will continue to work hard to improve the hotel's services and facilities. For breakfast and Chinese restaurants, we will continue to optimize the dishes to ensure quality and taste. At the same time, we will actively consider the needs of our guests and provide them with a more diversified experience. We hope to continue to be an ideal choice for family travel and will continue to improve and improve to create a more perfect accommodation environment for you and other guests. We look forward to your coming again to witness our growth and progress. Thank you again for your choice and wish you all the best!
Guest User
Superior Room (2 beds)
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Nov 16, 2024
I am a person who travels very frequently on business. This is my first review. I have stayed in several hotels in Chongli. This hotel is one that I am very satisfied with in terms of price, service and facilities. The room is very large, comparable to InterContinental. Every staff member smiles. Jackson Wang Shi at the front desk was the one who checked us in at Cuiyun Mountain last year. I was deeply impressed by his enthusiasm and thoughtfulness. I didn't expect to meet him again this time. He was very kind. I found a suitable and comfortable room. Thank you. I will come to Chongli often in the future. I also have to thank the restaurant manager Chou separately. He also prepared chocolates for the children to go up the mountain. The gift was small but the sentiment was great. Alan at the front desk helped to organize the snowboards, load the car, and deliver the express 📦 without getting tired of it. All these together make the guests feel relaxed and comfortable, adding points to this short vacation. Thank you🙏 If you are lucky enough to see this review, please believe that you will not be disappointed in this hotel
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Response from Property: Dear guest: Hello! We are so moved and grateful to see your sincere and detailed evaluation. As a frequent business traveler, you can give us such a high evaluation, which is an extremely precious recognition for us. We have been committed to providing every guest with high-quality service and a comfortable environment. From the reasonable price to the warm and thoughtful service, to the perfect facilities, we hope to satisfy the guests. We are very proud to hear you say that the room is on par with other continents! Thank you very much for your praise of Jackson, Manager Ugly and Alan. They are excellent representatives of our hotel team and their enthusiasm and care bring warmth to our guests. We have given them special recognition within the hotel and asked other staff to follow their example. We very much look forward to your visit again. Whether it is a business trip or vacation, we will continue to provide you with the best service so that you can feel the relaxation and comfort of home every time you come. Thank you again!
Deerli
Superior Queen Room
Stayed in Oct 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 5, 2024
I originally took my parents and children to Saihanba for fun. In order to avoid being too tired, I stayed in Chongli for one night. I was deeply attracted by this place. I didn't expect the town of Fulong to be so lovely, and I didn't expect the Holiday Inn here to be of this standard. It's a very beautiful hotel, with a very grand lobby, warm and thoughtful service staff, and rooms with very high hygiene standards. A young man named Wang Cheng at the front desk not only took the initiative to introduce the hotel's facilities and the town's musical fountain, but also saw that I was with my parents and children, and kindly helped me upgrade the room so that we could be on the same floor with the elderly. If the hotels for the next few days were not booked and could not be cancelled or changed, I really wanted to stay here for a few more days.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I am very happy to hear that you and your family had such a wonderful experience during your short stay in Chongli. We are also honored that our hotel has received such a high evaluation from you. Wang Cheng will be very happy to hear your praise. We always encourage employees to take the initiative to provide considerate services to guests, and his performance has also set a good example for us. We are sorry that you cannot stay here for a few more days, but we also look forward to your coming again next time with your elderly children. We will definitely provide you with a more perfect accommodation experience. We will continue to maintain the hotel's high standards and continuously improve service quality so that every guest can feel the warmth of home. Thank you again for your support and affirmation.
Zhenling
Superior Room (2 beds)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The room was spacious and well-equipped. The service staff was just the right amount of friendly. The breakfast buffet was nice. The hotel also gave a delicate cake to my child on his birthday. It was a very satisfying holiday.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are very happy to see that you had a very satisfactory holiday at our hotel. We are honored that you recognized the room, service staff, and buffet breakfast. We are also very happy that the birthday cake we prepared for your child can surprise you. We have been committed to providing every guest with comfortable accommodation, considerate service and delicious dining experience. Your satisfaction is our biggest motivation. We will continue to work hard to continuously improve service quality and create beautiful memories for more guests. We look forward to your visit again and we will welcome you and your family with even greater enthusiasm.