Yitel Zhishang Hotel (Zhangye West Railway Station Bell and Drum Tower Branch) Reviews

Facilities: 1. The edge of the big bed will collapse, and the bed frame is narrower than the mattress. 2. The shower room roof leaks and mold grows, and the latex paint falls off. 3. The bath water is hot and cold. The child screams when I help him wash, and I scream when I also get burned. Then I call the front desk, and they say the water pressure is not enough. I just turn the faucet to the leftmost hot water and it won't be hot. Service: They will greet you when you enter the lobby. The first impression is that the service is good. But it exploded in the middle of the night! The self-driving journey to the northwest is very tiring in itself, so I rested early. At almost 12 o'clock in the middle of the night, the robot called and asked to open the door to deliver takeaway. I took it into the room and asked my husband why he ordered milk tea. He was confused and said he didn't order it. I checked the takeaway order and it was our room number. I guessed blindly who ordered the wrong room number. I was very angry. The mobile phone number was hidden, otherwise I would definitely call this ** to scold me. We put it outside the door and continued to sleep. What's more speechless is that at 12.30, the front desk called to ask if anyone had taken the takeaway from a certain room? ! It's already early in the morning! You didn't sleep on duty, don't we need to sleep? ? If someone loses their takeaway, they can look for it themselves or ask the delivery man. What does it have to do with you, the front desk? ? He actually called us directly!! He woke us up one after another. I've never seen such a thing in my life!! Am I supposed to deliver the wrong milk tea to the front desk in the middle of the night for the person who ordered milk tea in the middle of the night? ? Do I owe you money or something? ?