Runhu Holiday Hotel

Runhu Holiday Hotel Reviews

Runhu Holiday Hotel

No.623 Renzong Road, Ganzhou District, Zhangye, Gansu, ChinaView Hotel Details
Runhu Holiday Hotel
Runhu Holiday HotelRunhu Holiday HotelRunhu Holiday Hotel
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Runhu Holiday Hotel Guest Reviews

4.9/5
Perfect
1549 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(1549)
Positive reviews(1541)
Reviews with photos/video(359)
Delicious breakfast(332)
Large rooms(204)
Convenient parking(76)
Friendly front desk staff(61)
Offers pick-up/drop-offs(46)
Quality towels(21)
Luxurious(19)
Has rooms for families(17)
Negative reviews(8)
Vendler
Deluxe Round-bed Room
Stayed in Aug 2024
Couples
10 review
5.0/5
Outstanding
Posted on Sep 4, 2024
We stayed 4 nights at the Runhu Hotel while we visited all the tourist attractions around Zhangye, including trips to the Gobi desert, Ping Shan Hu (Grand Canyon), the Alien Valley and other sites. The hotel - which is clean, spacious and quiet - has motivated employees who are happy to meet any request. The restaurant is actually very good with reasonable prices the buffet breakfast also was varied and of very good quality. The hotel also provides such services as nightly warm milk deliver and a foot soaking tub with epsom salts with no extra charge. The hotel also referred us to a driver with his own very nice and well kept car. He, Mr. Li, went way above and beyond what anyone could expect. He provided snacks, fruits, water and some sort of local soft drink and arranged tickets in advance where reservations were required and made sure to adapt those reservations when the weather closed one of the sites. His recommendations for local food at or near the various sites were also spot on. While the places were simple (and very inexpensive), the food was honest and good. You can bank on Mr. Li to make sure everything goes along smoothly. All you have to do is tell him what you want to see, or ask him for recommendations, and he will do the rest. In short, splendid hotel for the price with terrific service and if you need a driver, Mr. Li is your guy!
Racing the sunset
Discount Twin Room
Stayed in Jun 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jun 19, 2024
We just loved our stay at the Runhu Hotel. Everyone was so helpful. The staff went above and beyond to help us. The breakfast was great!
Response from Property: Dear Guest!Your satisfaction is our utmost priority, and we strive to provide exceptional service and comfortable accommodations for each and every guest. Your positive feedback validates our efforts and serves as a constant reminder of our commitment to excellence!
KTHB
Selected 2-bed Room
Stayed in Sep 2023
Other
4 review
5.0/5
Outstanding
Posted on Sep 16, 2023
This is my second time staying at this hotel. Lived up to my expectation. From the moment we step into the hotel, everyone working for this hotel will smile at you. All the workers were really helpful and nice. The service was very good. There is a humidifier in the room which you can turn on due to the dry air. They even prepare basin for you to soak your leg during the evening. They even prepare snacks ,fruits and yogurt for you to snack in the evening. All these gestures make you feel so welcoming. Between, this hotel accept foreigners.
Michael Bastiaan
Discount Twin Room
Stayed in Sep 2022
Couples
13 review
5.0/5
Outstanding
Posted on Sep 19, 2022
Very nice and welcoming staff, driving us to the airport and supporting in many ways. Large and good rooms.
e07481813
Discount Twin Room
Stayed in Aug 2024
Family
17 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Great hotel ~ Everything is good except for the long wait time for dinner in the restaurant on the second floor. Originally, there was a change in the itinerary and I wanted to change the check-in date. Since it was fully booked, I couldn't change it. I decided to adjust the itinerary in order not to change hotels. . I'm very happy to have made this decision~
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Guest User
Discount Twin Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 10, 2024
The service is very good! Arrange a car to pick up the hotel, hand over hot towels and hot tea when you arrive at the store, the service staff is warm and polite, help take the luggage to the customer service, and send milk to the room from time to time. It can be said to be very considerate. The room facilities are complete, clean and sanitary, the environment is elegant, and the price is affordable. It is very good! It is the best choice for travel, vacation and business trip!
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Response from Property: Dear distinguished guest, thank you for your praise and support for the hotel's service. We are very pleased to see your careful comments. Your affirmation is the greatest motivation for our unremitting efforts and makes our persistence more meaningful. We will continue to improve the quality of our service and look forward to welcoming you again and meeting each of you who come from afar.
Guest User
Selected 2-bed Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on May 7, 2024
The most comfortable hotel in Zhangye this time, the lobby is bright, the service is good and they will take the initiative to help with the luggage, the room is large, the hygiene is good, the mattress is comfortable, and you can wash and dry clothes, which solves a big problem. In short, it is a very good hotel in Zhangye. There is a big park and night market next to it, which is comfortable for a walk.
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Response from Property: Dear distinguished guest, thank you for your trust in Runhu Holiday Hotel! Thank you for your generous praise and strong recommendation! It is really hard to leave Runhu. Runhu is your most beautiful and warmest home in Zhangye. I look forward to your next visit and wish you a happy life~
Guest User
Selected 2-bed Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 5, 2024
Runhu Holiday Hotel is located in the old city of Zhangye, very close to the city center. There is a park outside the door, and there is a night market in the evening. The transportation is convenient. It is a very good four-star hotel. The room is large, the environment is better than expected, the service attitude is good, and the hygiene is clean. Whether it is security, front desk or room service, the hotel is very meticulous and thoughtful, and many details that you can't imagine can be paid attention to. We are traveling with friends. We are very tired after a day of playing. When we entered the hotel, we saw a foot bath with foot bath salt, welcome fruits, snacks, and mouthwash. The washbasin is also equipped with laundry detergent. What you can't imagine is that hot milk is delivered at night. It is really thoughtful. The breakfast is also very rich, with many varieties. You will definitely be satisfied. It is really a four-star hotel with five-star service. Next time I come, I will choose Runhu Holiday Hotel and recommend it to relatives and friends.
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6/7
Response from Property: Dear guest, hello, I am so excited to see your deep praise, and you recognize our service so much. We in the hotel require to provide the most considerate and meticulous service to every customer, and bring customers a super value experience. Runhu Holiday Hotel is a young and energetic hotel, showing customers the unique charm of the hotel with a simple style and warm and considerate service. Customers' encouragement is the greatest support for the hotel. We will serve every family attentively and look forward to meeting you next time.
Leah333@
Selected 2-bed Room
Stayed in Apr 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Apr 6, 2024
I booked the hotel after seeing the good reviews online. I stayed for two nights. The real experience is as follows: I called the hotel front desk before I arrived in Zhangye to ask if I could pick up the station. The front desk immediately helped me communicate and arranged a very friendly brother to pick us up on time in a seven-seater business car. As soon as he saw us, he took over our luggage. From the front desk to the breakfast waiters, everyone I met in the hotel was very professional and kind. When we returned to the hotel at night, we prepared hot water for foot bathing. The restaurant's meals were also at the ceiling level of the breakfast buffet. There were rich varieties, many local specialties, and they were very exquisite, and there were surprises. What touched me most was that my friend threw his socks on the floor. After a day of playing, he found that the socks were clean and hanging, and the pajamas and T-shirts we put on the bed were neatly folded. I took a taxi these two days, and even the drivers praised this hotel unanimously, which shows the dedication of so many years of operation. It is a small fortune to be able to live in such a thoughtful and considerate hotel when you are away from home~
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6/12
Response from Property: Dear distinguished guest, "It is a great honor to receive your recognition! Your praise makes us feel honored and inspires us to make continuous progress. We will continue to work hard to maintain the high-quality service level and provide a comfortable and warm accommodation environment for every guest. I look forward to serving you again and wish you a happy life~
Guest User
Selected 2-bed Room
Stayed in Apr 2024
Family
2 review
4.8/5
Amazing
Posted on Apr 27, 2024
The accommodation experience was good. Returning to the room made me feel relaxed. The hotel provided free pick-up service. From the moment of pick-up, the suitcases were delivered to the room. Every afternoon when I returned to the room after a trip, there was a hot water foot bath in the room. Different fruit snacks were prepared every day, and hot milk was delivered before going to bed at night. The hotel was very thoughtful and made people feel very warm.
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Response from Property: Dear distinguished guest, I am glad that you have chosen Runhu Holiday Hotel. I am very excited to see your evaluation. The hotel is located in a prosperous area, with the bustle and convenience of the city. I have always hoped to use my caring and warm heart to become your home away from home. I wish you a pleasant journey~
Guest User
Executive 2-bed Room
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 12, 2024
The room is big enough and the service is very good. Every night when I return to the hotel, I see the foot bath tools placed there, which can relieve the fatigue of the day. It is very considerate. The breakfast is rich in variety and very suitable for my taste. I will definitely stay in this hotel when I go to Zhangye in the future.
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Response from Property: Dear distinguished guests, you may have visited countless hotels, tasted various delicacies, and witnessed magnificent scenes. However, every greeting, every service, and every encounter we have every day conveys our sincerity, love and persistence, infecting everyone around us. Simple, clean, comfortable and warm have become the most sincere communication between us.
Guest User
Selected 2-bed Room
Stayed in Apr 2024
Couples
14 review
5.0/5
Outstanding
Posted on Apr 12, 2024
We stayed another night the next day. To add, the hotel has free parking with plenty of parking spaces. There is also a foot bath bucket at night. The first night was a milk salt bath package, and the second night was a fruit salt bath package. The hotel also sent us to Zhangye West Railway Station for free. The hotel waiter and driver helped us carry our luggage. The service was really great!
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Response from Property: Dear distinguished guest, thank you very much for your stay and praise. I am glad to bring you a wonderful time. Your praise has given Xiaorun great encouragement, which is also the driving force for our progress and makes our persistence more meaningful. I hope that a beautiful life will be linked with you, and I look forward to meeting you again in the future!
sakukana
Selected 2-bed Room
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The hotel's hardware services are all in place. First of all, the staff are very warm and friendly. They take the luggage, press the elevator, and point the direction of the restaurant. The room is clean and tidy. The bathroom has alcohol cotton and disposable toilet pads, which are safe to use. There is pickled pepper water and snacks every day. It is very comfortable to soak your feet after a day of playing. There is local hot milk before going to bed. It tastes good. The TV can be projected (the lady at the front desk doesn't know it yet). There are some office supplies on the desk. This is relatively novel. There are special noodles for breakfast every day. The beef noodles are delicious. There are many choices of Western desserts, but the others are full and can only be seen.
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Response from Property: Dear distinguished guest, thank you for leaving a good review for our hotel! We are glad that you had a pleasant stay in our hotel. Every employee of our hotel has been professionally trained, pursuing the ultimate service, creating a five-star standard, and creating perfect service for every guest. Only food and love are not to be missed in the world. We have a professional team of chefs to provide every guest with a taste bud enjoyment. Our hotel has also been working hard to create a warm and comfortable living environment. I hope we can add joy and touch to your holiday. Runhu Holiday Hotel looks forward to your next stay!
Laosun(haihongyinwu)
Selected Queen Room
Stayed in Mar 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Very good, the environment is very good, on the edge of East Street in the old city, the hotel facilities are very clean, milk, snacks and fruits are delivered every day, a wooden bucket for foot bathing is delivered every day, and a rich breakfast is provided every day. The staff is very polite and enthusiastic, so I stayed for 10 consecutive days. Thanks again to all the staff, thank you
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6/8
Response from Property: Dear distinguished guest, thank you very much for your good comments on our hotel. We are honored by your satisfaction and recognition. We will continue to work hard to improve the quality of service in all aspects. Thank you again for your support and hope to serve you next time.
Guest User
Executive Queen Room
Stayed in Mar 2024
Couples
8 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The hotel is a few kilometers away from the West Station, but there is a pick-up and drop-off service. The driver is very punctual and polite. The room is clean and relatively large. Fruit snacks, milk, foot bath bucket and thermos are delivered every day. The breakfast quality is OK, with local specialties, but you have to go a little earlier. Overall, the cost performance is still very high
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Response from Property: Dear guests: Hello! Thank you for your trust in Runhu Holiday Hotel! Thank you for your praise and strong recommendation! Runhu Holiday is your most beautiful and warmest home in Zhangye. Please remember to come back often when you have time!