Mugu Designer Hotel

Mugu Designer Hotel Reviews

Mugu Designer Hotel

Xiangcheng District, Zhangzhou, Fujian, ChinaView Hotel Details
Mugu Designer Hotel
Mugu Designer HotelMugu Designer HotelMugu Designer Hotel
Check available rooms for your travel dates
We Price Match
1 night

Mugu Designer Hotel Guest Reviews

4.6/5
Very Good
381 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
Filter by:
Sort by:
All reviews(381)
Positive reviews(368)
Reviews with photos/video(205)
Well designed(66)
Friendly front desk staff(63)
Many dining options(30)
Average sound insulation(25)
Loved the view(24)
Well decorated(11)
Good audiovisual experience(11)
Has facilities for children(4)
Negative reviews(13)
Xinqing
Premier Room (Double bed)
Stayed in مايو 2024
Family
7 review
4.5/5
Great
Posted on 30 مايو 2024
The location is very convenient to the ancient streets and there are a lot of restaurants close by. The building has a good view of the city and it is right next to the creek/lake. The room was clean. The staff generally was very friendly and helpful except one girl who was impatient answering our request for food recommendations. We got a cold answer that all information is included in the PDF file they sent and we just need to turn left after walking out. Other than that, we were happy with our stay at this hotel.
Response from Property: Thank you for your feedback. We hope we can provide you with a great stay experience. Looking forward to your next visit.
JiaJun
Queen Room
Stayed in أبريل 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on 9 مايو 2024
Located right in the middle of ancient town, you can explore by just walking. The room is spacious and clean, staffs are also very friendly, I had an amazing time here. Look forward to my next visit!
Response from Property: Thank you very much for choosing your positive feedback on our hotel. We hope you have a wonderful time here and look forward to your next visit. Thank you for your stay!
Yuliana
Queen Room
Stayed in أبريل 2024
Family
8 review
5.0/5
Outstanding
Posted on 15 أبريل 2024
Location is excellent! Room is clean, amenities are excellent. Thank you for wonderful experience you give to us during our stay!
Response from Property: Thank you for your good comments. I hope your family has a good time here. If you have a chance, come and have tea together!
Guest User
Queen Room
Stayed in يناير 2024
Couples
1 review
5.0/5
Outstanding
Posted on 10 يناير 2024
Really enjoyed the stay here! The boss and staff are friendly and its an amazing location right at the ancient city. Very good to takeaway food from the ancient city street and bring it back to the hotel. You do have to walk a bit in with luggages as cars cannot come into the area.
Response from Property: Thank you for your good comments and likes. Welcome to have coffee next time~
Momo_hao
Premier Room (Double bed)
Stayed in مايو 2024
Couples
1 review
5.0/5
Outstanding
Posted on 26 مايو 2024
The room is very nice. It's comfortable to lie in the room and watch movies when it rains. The lady at the front desk provides good service and provides guides after arriving at the store. There are also some free benefits. It's a good experience.
Original TextTranslated by Google
Response from Property: Thank you for your favorable comments about our hotel. Your satisfaction is our biggest motivation. We have been committed to providing high-quality services and comfortable accommodation. If you have any questions or need help, please feel free to contact us. We look forward to hearing from you. Come again!
Guest User
Family-friendly Suite
Stayed in مايو 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on 26 مايو 2024
The room is good, the service is good, the location is good, and there are many Internet celebrity snack bars nearby.
Original TextTranslated by Google
Response from Property: Thank you boss for your like. I hope you have a wonderful night in our hotel and look forward to your next visit~
Guest User
Premier Room (Double bed)
Stayed in مايو 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 19 مايو 2024
The design of the room is really good. You can see the sunset of the ancient city from the balcony in the evening. The curtains are also smart. It is considered to be the best value for money hotel in this price range.
Original TextTranslated by Google
Response from Property: Thank you very much for your review and recommendation! We are very happy to provide you with a pleasant stay experience, and we will continue to work hard to ensure that every guest enjoys excellent service. We look forward to your visit again!
Guest User
Premier Room (2 beds)
Stayed in أبريل 2024
Family
2 review
5.0/5
Outstanding
Posted on 20 أبريل 2024
The hotel is in the ancient town, with convenient transportation nearby and all kinds of snacks within 200 meters of the hotel. The hotel front desk girl is very enthusiastic. Because the hotel is in the ancient town, the car is parked in a parking lot outside each other. Navigate to the parking lot and the hotel staff will pick it up. The parking spot is outsourced, with a 24-hour cap of 15 yuan, and the car cannot be driven into the ancient town. The room is very clean, the furniture is smart, and it is also very warm. There is a bar-style store near the hotel, so you can still hear the noise outside downstairs after 12 o'clock in the evening. Zhangzhou's lifestyle is very slow and comfortable~
Original TextTranslated by Google
6/10
Response from Property: Thank you for the good review, miss. You have tried all the delicious food in Zhangzhou. You are really good at eating! Because your room type is on the noisy street, it will be noisy. We will strengthen the sound insulation. I hope you have a pleasant journey!
Guest User
Premier Room (Double bed)
Stayed in أبريل 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on 21 أبريل 2024
The room is in the ancient city, which is very convenient for shopping and eating. The balcony faces a small river and the environment is very good! There is a place to drink tea on the stairs, and it is very photogenic! ! The sound insulation is also very good! The large projection is very clear and the projection screen is very convenient. The ladies are very enthusiastic, and they also help with the suitcases and send us to the place where we take a taxi! Recommended to come again next time!
Original TextTranslated by Google
Response from Property: Thank you for the good comments, the photos are so beautiful. Your pleasant stay and fun are the greatest support for us. I hope you have a pleasant trip!
Anonymous User
Family-friendly Suite
Stayed in أبريل 2024
Travel with friends
21 review
2.7/5
Posted on 23 أبريل 2024
Facilities: It's not bad, it's just okay for this price Hygiene: There are 3-4 hairs in the room, and in the bathroom. There is a big fly flying around as soon as you enter the door. There are 3-4 mosquitoes in the room, but they are not killed or dealt with. The bathtub has not been brushed. It should be flushed. The edge is dusty when you wipe it. The most important thing is that the sewage smells extremely strong. The sewage at night, my god, I feel like I am living in the sewage pipe. It's too smelly. Can't the sewage be better at this price? I wanted to give all one stars, and my mood was really ruined. But the girl at the front desk was really nice and enthusiastic. I'll give her some points back. But the sewage smell is really bad. It didn't start at the beginning. It started after 10 o'clock when I came back at night. Whoever smelled it would vomit. It's the same as the toilets in those peak season scenic spots Environment: It's okay, but there is still a little noise at night. In the morning, it's probably because there is a guest room next to the room. The door frame is creaking, and there are aunts chatting. I can hear it clearly Service: It's okay I wanted to stay another night, but the smell and noise really discouraged me
Original TextTranslated by Google
Response from Property: We are very sorry for the bad experience you have had. We have also stepped up our supervision of hygiene and your suggestions. We are really sorry that there are indeed a lot of mosquitoes near the river. We have also taken more protective measures such as mosquito repellent and disinfection.
Genzi0403
Premier Room (Double bed)
Stayed in أبريل 2024
Couples
15 review
5.0/5
Outstanding
Posted on 18 أبريل 2024
The room is clean and hygienic. . The lady at the front desk was very polite. Good service attitude. The location is very good. In the ancient city of Zhangzhou. There are various snacks downstairs in the hotel. . Very convenient👍👍👍
Original TextTranslated by Google
Response from Property: Thank you for the good review, it will be more convenient to travel in the scenic area. I hope you have fun and have a pleasant journey!
Guest User
Premier Room (2 beds)
Stayed in أبريل 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 15 أبريل 2024
The hotel is in a great location, right in the ancient city, the decoration is also very new, the terrace is very unique, you can drink tea, chat, take pictures on it, the front desk service attitude is also good, a happy trip
Original TextTranslated by Google
Response from Property: Thank you for your praise, sister. I hope you have fun with your sisters. We are also very happy to receive you. Your recognition is our greatest motivation. Have a nice trip!
Anonymous User
Premier Room (Double bed)
Stayed in أبريل 2024
Family
30 review
3.0/5
Posted on 20 أبريل 2024
The sanitation is really bad! It feels like no one cleans the public areas. The stairs up and down the hotel are so dirty for 3 days, the takeaway garbage in the lobby has not been thrown away for 3 days, and the glass table in the lobby has not been wiped for 3 days. It's so disgusting! The attitudes of the ladies at the front desk are very good, but the sanitation is really bad. Maybe young people don't have much experience. I am 30+ and I feel very disgusted when I see this. I haven't seen such a high-ranking homestay with such poor sanitation for a long time... To be honest, the sanitation in the room is acceptable, but walking back to the room every day and walking on the stairs full of black hair, looking at the takeaway garbage that has not been thrown away, I feel disgusted!
Original TextTranslated by Google
Response from Property: You know how to comment with proper grammar and punctuation, and you know how to be anonymous. First, you said that the garbage in the public area has not been thrown away for 3 days, which is impossible. I check the hygiene of the public area and the room every day. The most common situation is that it is from the evening to the next day. You said that 3 days is absolutely impossible. Second, the marble-grained countertop on the stairs is originally this color😓 Third, you were disgusted for 3 days and still stayed for 3 days
Shaouxiangjijinlinyouyong
Premier Room (2 beds)
Stayed in أبريل 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on 15 أبريل 2024
The hotel is in a good location, right in the ancient city of Zhangzhou. It is very convenient to visit the ancient city. The beautiful girl at the front desk gives every guest a guide to visiting and eating in the ancient city, which is very detailed and comprehensive.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise for our hotel. Your satisfaction is our greatest pursuit. We will continue to be committed to providing high-quality services and comfortable accommodation experience, bringing more benefits and convenience to guests, and look forward to your visit again!
Guest User
Premier Room (Double bed)
Stayed in أبريل 2024
Couples
7 review
2.7/5
Posted on 11 أبريل 2024
Personally, I felt that such an expensive price did not match the experience at all, so I left a day early. Let’s talk about the good news first. It’s quite convenient to go anywhere in the scenic spot. Maybe this is one of the reasons why it’s expensive. The little girl at the front desk is really enthusiastic and the parking instructions are very detailed (but please note that there is a charge of 15 per day). Parking fee), I would use the shuttle bus to help carry my luggage. The shuttle bus broke down on the day I left. The lady at the front desk kept enthusiastically saying that she would help. The manager was also very touching. She helped carry the heavy luggage up and down. Thank you. However, the problems of the product itself cannot be covered up by good service. After all, we are here to rest: First of all, the soundproofing here is very poor. There is a bar right outside the room. There are still some customers laughing and joking around at 2:30 in the morning. It was renovated very early in the morning. You can hear the noise outside the balcony and in the public area in the middle of the hotel. If you are a light sleeper ,consider carefully Second, there is more than one step in the room, and you can easily hit it if you are not careful. Third, the sink in the room is empty in front of it. Things may fall out at any time, and the washing water may splash on the floor of the room or the bed. Fourth, the lighting design is very boring. There is no automatic night light. There is a night light when going to the toilet, but it is very bright, which will affect the rest of the subject and wake him up. Moreover, the light power supply of the makeup mirror is not independent. Yes, if you want to use the mirror, you need to turn on the entire bathroom light. Fifth, there is no shelf in the bathroom. Your toiletries can only be placed on the floor, and there are no bathing mats. It's too cold for bare feet. Wear slippers. Just one pair, they will be gone if they get wet. Sixth, the hall is full of steps and there are reminders everywhere. You need to be careful when walking here.
Original TextTranslated by Google
Response from Property: We are so heartbroken to see your comments. When you falsely accused us of breaking your schoolbag when you checked in on April 9th, we should have called the police directly. If there were not surveillance cameras in every corner, we would have no excuse! ! The combined luggage and drinks for the two of you weigh at least 50 pounds together, and our little girl at the front desk will help you pick it up from the parking lot and get it to your room. You said that our hotel has various problems and we don’t want to have them. Because of the ancient city’s architectural problems, some improvements must be made. You booked 3 days and stayed for 2 days because you were going to other places during your trip. You saw the problems and didn’t like to change rooms and check out immediately. Room, or change hotel the next day! ! It is normal to post signs on the steps up and down. We just don’t want guests to fall because of them. It does not prevent you from walking normally. There are probably not many hotels that can provide wake-up sensor lights. If it fails that day, we have no way to explain it. We also have bedside lamps. Our doors and windows are made of double-layer centrally controlled soundproof glass. Have you closed the doors and windows? We do not deny that some of the problems are flawed and need to be improved after encountering false accusations for the first time. We hope that you will have some good thoughts in your next trip.