Linxi Village, Changtai District, Zhangzhou, Fujian, 363900, ChinaView Hotel Details
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Banyueshan Spa Hotel Guest Reviews
4.5/5
Good
655 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(655)
Positive reviews(621)
Reviews with photos/video(214)
Classy environment(171)
Relaxing hot springs(114)
Friendly front desk staff(41)
Loved the view(28)
Perfect for families(26)
Great air circulation(25)
Offers pick-up/drop-offs(22)
Negative reviews(34)
Shawna
Deluxe Double Bed Room With Private Soaking Tub
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Dec 22, 2023
i love the resort, everything is so beautiful, the staff members provide you with high level service. They are extremely professional and at the same time they are down-to-earth.
特别是 小林 她的服务特别知道
Guest User
Elegant 2-bed Room
Stayed in Mar 2024
Solo travelers
11 review
3.5/5
Posted on Mar 10, 2024
Isolated location and quite impossible to get DIDI to go to nearby restaurants which are far and few near the resort. Many nice small onsen pools with various temperature to suit different guests needs, nice lobby but room was small, old and EXTREMELY dim. Windows were opened when I checked in, Beware of mosquitoes! Staff are friendly and great, though they employ many students part timers.
Stuart Teo
Elegant 2-bed Room
Stayed in Mar 2024
Family
23 review
5.0/5
Outstanding
Posted on Mar 7, 2024
We visited in early March after the Spring Festival. Kids are back in school and adults are back at work so it is a lull period. The environment is excellent, a perfect getaway from city life. Due to the fact that there were few visitors at this, not all pools were filled up but we had the pools to ourselves. The SPA experience was good, very reasonably priced. Breakfast was surprisingly nice, maybe because I just like the Southern Min noodles.................. I'll be back.
Guest User
Garden Room
Stayed in Dec 2023
Solo travelers
4 review
4.7/5
Amazing
Posted on Feb 11, 2024
Great place, would be better if I booked the stay infront of the hotspring
They are very kind and provided good service. I recommend this hotel.
Response from Property: Thank you for your support and love to the Half Moon Mountain Hot Spring Hotel, we will make continuous efforts to do better, looking forward to your visit again!
Olena
Fusigong Mansion Double Bed Room
Stayed in Aug 2023
Family
3 review
5.0/5
Outstanding
Posted on Sep 22, 2023
Amazing hotel amazing everything
Response from Property: The hotel has an endless primeval forest, surrounded by lush forest vegetation, full of negative ions so that each guest can experience the healthiest lifestyle. There is no bright neon of the city, and there is no endless traffic, there is just a quiet rhyme away from all the noise and worldly. Looking forward to your visit again!
ACMST-MyoGI
Deluxe Double Bed Room With Private Soaking Tub
Stayed in May 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Good good
Guest User
Elegant 2-bed Room
Stayed in Jan 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jan 11, 2022
Beautiful place and location. Hot springs are very clean and well maintained. Nice pools with massage showers. Service is great . Staff keeps facility in good condition. Hotel is comfy and beds are amazing. Xue ,front desk manager is very caring and helped us with everything we need. Arranged transportations etc. She was avaliable 24/7 ,answered any questions. It is very convenient for foreigners . Beautiful place. We will be back for sure!
6/9
Response from Property: Dear guests, thank you for your recognition of us, we will share your comments with our team, looking forward to your visit again.
Wanerbei,zouqi
Hot Spring Room (2 Beds) (Soaking Tub)
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 1, 2024
The stay was very comfortable. The room was quite large. There were not many dining options nearby if you ordered food. The pool was very clean and the layout was warm and romantic. The fruit was also very sweet. It would be perfect if you could take another portion of such sweet fruit with you when you check out.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, hello! I am overjoyed to see your continuous praise for Banyue Mountain. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like experience. We look forward to your visit again!
Guest User
Guestroom (2 Beds)
Stayed in Apr 2024
Family
20 review
4.7/5
Amazing
Posted on Apr 6, 2024
The small compartment in the twin room made the children very happy, a completely fresh experience. The fish therapy project in the hot spring area gives your children a deep experience.
Service: Very good, whether it is the parking lot, front desk, restaurant or hot spring area staff, without exception, they can greet politely with a smile, actively ask about needs, and answer questions enthusiastically. Bath towels and tea are also in sufficient supply next to the hot spring pool.
Hygiene: Meets the requirements, except that the bath towels in the hot spring pool have a little odor (but considering the recent continuous rainy days, it is relatively humid, which is understandable)
Environment: Very good, the resort villa is quite large, the air is also very good, and I like the feeling of sitting by the floor-to-ceiling window at breakfast.
Facilities: The hotel lobby, hot spring area, and dining area are all good, the room decoration style is relatively refreshing, and there is a washing machine, but the washing powder needs to be asked for separately from the front desk, which is not very humane. In addition, the quality of toiletries is very average, especially toothbrushes and shampoos, which are of poor quality. Although it is marked as a two-in-one shampoo, I couldn't even comb my hair after washing it. It was dry and astringent. I strongly recommend that the hotel improve its disposable toiletries.
Summary: The resort can be regarded as one of the few high-standard places in Xiamen, Zhangzhou and Quanzhou where you can take your family or friends on vacation. I will go there again next time and recommend it to relatives and friends. But you must bring your own toiletries.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your kind words about your stay at Half Moon Mountain Hot Spring Hotel. It is a pleasure to hear your positive comments about our work. I will share your comments with our team. We have been working tirelessly to improve the quality of our services, and I believe this feedback will be a great encouragement to all of our staff. Thank you again for sharing your experience with us, and we sincerely hope that your next visit will be as pleasant as the previous one. A masterpiece of nature, all in Half Moon Mountain, and we look forward to seeing you again.
Guest User
Deluxe Twin Room With Private Soaking Tub
Stayed in Apr 2024
Family
14 review
4.5/5
Great
Posted on Apr 8, 2024
An old castle on the top of a mountain. The bedside table between the twin beds is fixed. There is no elevator. The service is very good. The breakfast needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your stay. The hotel attaches great importance to your opinions and feedback. Regarding the issues you mentioned, we have informed the management department in a timely manner. We sincerely look forward to your visit again and wish you a happy life and a happy family!
LUICK
Family Friendly Suite
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The hotel service is very down-to-earth and the environment is also very good. I like the quality of the strontium-containing hot spring water here. Xiao Huang at the front desk and Xiao Lian from the park are very nice and very welcoming.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am overjoyed to see your continuous praise for Banyue Mountain. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like experience. We look forward to your visit again!
Guest User
Garden Room
Stayed in Feb 2024
Travel with friends
1 review
4.5/5
Great
Posted on Feb 27, 2024
The garden room has a good environment, good sanitary environment, and good service! However, a few suggestions: 1. A landscape light can be added to the garden room courtyard seat at night (too dark at night). 2. Hot springs consume a lot of water, so you can sell some freshly squeezed juice. 3. It is recommended to put an extra set of bath towels in the hot spring room, as there is a large demand for dry towels when taking a hot spring bath. 4. The sea of flowers has shrunk greatly. It should be very easy to landscape the sea of flowers in Zhangzhou. Plant some local flowers that often come to Zhangzhou. There are abundant local professional flower farmers.
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at Banyueshan Hot Spring Hotel and giving us valuable suggestions for improvement despite your busy schedule. Our hotel has a snack bar in the hot spring park that sells freshly squeezed juices. You can contact us to replenish clean bath towels and towels in the room after use. We have left your valuable suggestions and will formulate an improvement plan as soon as possible. We look forward to meeting you again in the near future. I wish you a happy life!
Yazhouxiaogongzhu
Guestroom (2 Beds)
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 29, 2024
The service was very good. When a family member was sick, the manager on duty, Sister Lixia, and the driver Xiaolin took us to the clinic in time in the middle of the night. Thank you.
Original TextTranslated by Google
Response from Property: I am very happy to receive your affirmation. Banyueshan Hot Spring is always ready and constantly improving itself, just for you to enjoy the most comfortable and beautiful time! The masterpiece of nature is all in Banyueshan, and we look forward to meeting you again!