Wyndham Grand Plaza Royale Mingfa Zhangzhou Reviews

From the moment you enter the lobby, the enthusiastic service makes people feel comfortable. Whether it is check-in procedures or inquiries about hotel facilities, they all answered patiently and meticulously. In addition, the hotel also provides a series of convenient services. Services, including robot delivery, taxi hailing, and express delivery, eliminate the need for me to worry about all the trivial matters of travel.

In order to celebrate the New Year, the hotel specially prepared exquisite small gifts for guests. Although the gifts are small, they reflect the hotel's respect and blessings for the guests. The service at the hotel is also outstanding. The staff were warm and considerate, and the room facilities were complete and comfortable. It made me have a pleasant and unforgettable vacation.

I came to Zhangzhou for New Year's Eve. The lobby is warm, the room is quite big, and the cleaning is very clean. The shower facilities are very comfortable to use. The bed is also super big, and I slept well. The shampoo and shower gel are very fragrant, and they wash well. Very comfortable and the toothbrush is very soft. The most noteworthy thing is that the hotel's service is very attentive. The front desk also helped us keep the courier that I mailed in advance. When I checked in, I found that I forgot to bring my ID card. The concierge took me to a self-service machine opposite to get a replacement ID card. , very attentive and helped me handle the whole process. In addition, we booked a private room in the hotel for dinner in the evening. The names of the private rooms are named after mountains in various places. We ate in Wuyi Mountain that night. The private room environment was very good and there was a karaoke machine, which was said to be able to sing. The food is served very quickly. You must eat seafood when you come to Zhangzhou. The chef’s food is also delicious. I’m still not satisfied with it. Moreover, the waiters were polite and nice. From the time we entered to the time we left, they were always serving in the private room and did their best. The next day when we checked out, the front desk was very quick and reminded us to scan the parking lot.

The service was very good and met my floor requirements. The scenery outside the window is nice, and it's very close to Wanda. It's very convenient to go shopping. I enjoyed my stay.

For Christmas, my family came from Xiamen and stayed at the Wyndham Hotel. The front desk service was very considerate. Due to the sudden arrival, there were some hiccups, but the front desk guy solved the problem very well and arranged the room on the 24th floor. The parent-child themed room is very cozy, clean and sanitary. If you need anything, the staff can deliver it quickly. The surrounding commercial facilities are very complete, there is a supermarket downstairs, and the staying experience is very good. I will come again if I have the opportunity in the future!

The hotel is still very good, the front desk service is very good, and the service is very warm. I recommend walking in the surrounding water towns of southern Fujian and the snack street in the ancient city. Overall, they are very good. The service of the hotel is still very professional. The room is also very clean and the environment is good. I will stay there next time. Come and stay.

The location of the hotel is very good, the transportation is very convenient, and Sunny's service is also very good, and she provided us with a lot of valuable suggestions for our trip. The room environment is also very good. When you open the curtains at night, you can see the colorful lights outside, which makes you feel very comfortable. It is a very happy trip!

The facilities are relatively old, the non-smoking room has a strong smell of smoke, and the toilet has no exhaust fan.

Not bad, not bad. The parking garage is not working. It’s scary. I just got confused with that Wyndham review in Zhuji🤩🥸

The bedroom door is broken and difficult to open, which affects the appearance. The glass door of the bathroom is also broken and difficult to open.

I originally thought it was a good hotel, but later I felt sorry for the price of more than 400. First of all, the weather was hot the night we checked in, with the highest temperature reaching 26 degrees. I wanted to use air conditioning for a meeting, but the hotel staff said that they would only provide heating. As a result, it was so hot that I couldn't sleep in the middle of the night. We had two rooms and could only provide two fans. Just use it, otherwise you won't be able to sleep at all. Secondly, I drank a drink from the refrigerator. When I checked out, I was told that the drink in the refrigerator was 15 yuan a bottle. The key to the problem was not the price, but that everything in the hotel that required additional payment was clearly marked with a price, except for a few bottles of drinks. Because I have stayed in other hotels, drinks are free unless the price is marked, such as Hilton and Orange Hotel. I questioned the front desk, and was told that there was a book in the hotel that said the price list in the hotel's small bar refers to the drink list, but who would read it with the cover covered? Can't the price be clearly marked on the side of the item like other things? And does it make sense to say that the price of drinks in the room is the price of drinks in the room with the name of the small bar on the drink price list? I had to wait several times to deliver things, and there were Yellow Crane Tower cigarette butts in the bathroom that someone else had thrown in after smoking. These were all acceptable, so much so that I didn’t take a photo of them when I first checked in. I just picked them up and threw them in the trash can. But the above two points really need to be improved by the hotel. For example, drinks need to be clearly priced, otherwise it will be a really bad experience for a foreign tourist like this.

The whole room looked as if no one had ever lived there. It was covered in dust, and the bathtub was also covered in dust. The children's amusement park says there is no such thing, so why are there still children's amusement parks? Is this misleading consumers? From entering the lobby to the room, there was no service, no smile, did you enter a robot hotel? I'm completely sorry for the Wyndham brand. It's embarrassing to say that the facilities are old after seven years of operation. The air conditioner can only provide heating, and even the ventilation is not stuffy when it is turned off**. It's true that Juejuezi is completely incomparable to Wyndham in other cities.

Such a big hotel would still make the stupid mistake of opening a room with people in it

The experience is extremely poor in a five-star hotel. When checking in, the service attitude at the front desk is extremely poor. There is no place like the front desk of a luxury hotel. As soon as you enter the shower room, there are cigarette butts and water stains left by the previous guest on the countertop. I called the front desk and asked if they had disposable bathtub covers. The front desk was also very impatient and said that I didn't go to the restaurant to eat in the morning and even the butter was low-quality butter. I just wanted to ask if five-star hotels have no standards and are so bad.