Zhangzhou Hotel Reviews
Zhangzhou Hotel
No.2 Shengli West Road, Xiangcheng District, Zhangzhou, Fujian, 363000, ChinaView Hotel Details
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Zhangzhou Hotel Guest Reviews
4.6/5
Very Good
1129 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1129)
Positive reviews(1086)
Reviews with photos/video(155)
Convenient location(123)
Easy to get around(63)
Convenient parking(59)
Tasty food(33)
Friendly front desk staff(32)
Strange smell in room(20)
Located downtown(10)
Negative reviews(43)
Anonymous User
Business Double Room
Stayed in Aug 2024
Business travelers
2 review
Posted on Aug 25, 2024
It is confused to see the name Zhangzhou Hotel as one but actually has two different hotels sharing this name. This one is located by the side of the main road, you can get into the reception right off the taxi. Another one you have to cross a big garden before you can check in.
Response from Property: Dear guest, we apologize for not being able to provide you with the best stay experience, and we also greatly appreciate your feedback. Due to translation issues between Chinese and English, two hotels may have the same English name. We have reported this situation to the relevant departments and will use clearer ways to label the English names of the two hotels in the future to reduce potential confusion for future guests. The two hotels you mentioned belong to the same hotel enterprise. Although they differ at the entrance, they all belong to Zhangzhou Hotel and share high standards of service and facilities. No matter which entrance you choose to enter, you can enjoy the same high-quality service and accommodation experience. Thank you again for your valuable feedback. We highly value the experience of every guest. Looking forward to your visit again, we will strive to provide more thoughtful and personalized services~
Guest User
Business Double Room
Stayed in Jun 2024
Travel with friends
2 review
Very Good
Posted on Jun 9, 2024
The room is clean and spacious, location is great.
Response from Property: Thank you very much for sharing with us the details of staying at Zhangzhou Hotel. What you mentioned is what we should do, and your satisfaction is the direction we strive for. I hope to meet you again at the Zhangzhou Hotel soon~
Guest User
Business Double Room
Stayed in Apr 2024
Couples
1 review
Very Good
Posted on May 4, 2024
The hotel is located in the city center, very close to where we planned to visit on daily basis. The lobby is nice and bathroom is nice with new/clean towels and renovated with marble stone. The room has enough space but tv set could have been bigger in contrast to the wall space. The Chinese breakfast buffet is bountiful with a few daily local flavors. The room service staff are friendly but probably need more professional training. Although it is advertised as smoke free for some rooms, all rooms are not smoke free. At checkout, the receptionist was very receptive with my feedback. Hope there will be some improvements in the near future and we will stay in this hotel again on our next trip.
Response from Property: Dear guest, thank you for your thoughtful evaluation of us. We are very happy to serve you! Thank you very much for choosing to stay at Zhangzhou Hotel! We have always adhered to the service philosophy of "enthusiastic smile, perfection", providing high-quality service to every guest. Thank you for your support. Our Zhangzhou Hotel is also constantly updating our facilities and equipment. We look forward to your next visit to experience our progress! Strive to give us a full five point rating for your next stay experience! Wishing you a happy life!
Lam_emily
Business Double Room
Stayed in Aug 2023
Family
2 review
Outstanding
Posted on Aug 26, 2023
Convenient location! The staff at the service counters were patient and eager to help. The room is clean and well-maintained. The facilities are enough for use. The only problem is that the noise from the nearby room can be heard easily. Bought interesting souvenir from the trip too!
Response from Property: Dear guest, hello! Thank you very much for your patient and thoughtful evaluation. Thank you for your love of the hotel environment and recognition of the work and service of the hotel staff. We will also adopt and improve your valuable suggestions. We hope that your next stay will have a different surprise experience and look forward to meeting you again
Guest User
Business Room (2 beds)
Stayed in May 2024
Family
8 review
Very Good
Posted on May 5, 2024
Went to Zhangzhou Ancient City and booked a nearby hotel. It was very nice, clean, had a great breakfast and was quiet! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
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Response from Property: Dear friends, your affirmation is the driving force of our unremitting pursuit. We will do our best to provide you with a comfortable environment, convenient facilities and perfect service to add pleasant and beautiful memories. I hope that you will be satisfied and give us a 5-star rating next time you stay. I wish you and your family a happy, happy and healthy life!
Guest User
Business Room (2 beds)
Stayed in May 2024
Family
59 review
Amazing
Posted on May 5, 2024
It is an old hotel with some old facilities. There are not many varieties of breakfast, but there are hot noodles. The bathroom is very compact, but the hot water comes out very quickly. It takes 10 minutes to walk to the ancient city.
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Response from Property: Dear friends, thank you for giving us such a sincere review! Your satisfaction is the best support and encouragement for us, and your recognition is the motivation for all our staff to seek higher service quality. We sincerely look forward to your visit again, and also look forward to your 5-point praise for us. I wish you and your family happiness and health!
cincinP
Business Room (2 beds)
Stayed in May 2024
Travel with friends
29 review
Great
Posted on May 4, 2024
I booked a twin room with breakfast included. The hotel is old, but it is a big hotel close to the ancient city, and the location is relatively good.
The hotel's breakfast is not bad, small but complete.
The hotel also provides free water, and the label design is also very pleasing. I think if I come to Zhangzhou again, I think I can still choose this place. The old area has a strong atmosphere of fireworks and there are more delicious foods.
The bed in the hotel is also good, I like the silver mattress
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Response from Property: Dear guests, you are right. The beauty of Zhangzhou wine comes from your excellence. Dear guests who understand life and love traveling, it is our supreme honor to receive your affirmation. We will continue to encourage Zhangbin to optimize products and improve services. Provide the best accommodation experience for every guest who comes to travel on vacation. If you travel to Zhangzhou on business again in the future, remember to choose our Zhangzhou wine again~ We welcome friends from all over the world, and we welcome you even more. Welcome to visit again and wish you a happy life!
Xiaotaoyuan
Business Double Room
Stayed in Apr 2024
Couples
4 review
Outstanding
Posted on Apr 22, 2024
The room is large and clean, and there is a large window with sufficient light: breakfast changes to different dishes every day: delicious😋There is a bus station outside the hotel and transportation is very convenient:
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Response from Property: Dear~ Thank you very much for staying at Zhangzhou Hotel and sharing your wonderful stay with us. Zhangzhou Hotel has always insisted on providing customers with high-quality services and a comfortable and clean accommodation environment to protect your sleep~ We will continue to maintain and continuously improve the quality of service to bring you a more perfect stay experience. All the staff of Zhangzhou Hotel look forward to your visit again~
Guest User
Business Room (2 beds)
Stayed in Apr 2024
Other
44 review
Outstanding
Posted on Apr 18, 2024
The hotel is near the ancient city of Zhangzhou, and it only takes about ten minutes to walk there. The hotel's hot water system broke down and was under repair on the day of check-in. The front desk gentleman was very enthusiastic to help us arrange to check in at the Zhangzhou Hotel next door. The environment is very good and the room is large. The breakfast is very rich. Parking is also very convenient.
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Response from Property: Dear, your generous praise and ingenious photos are really touching. Nothing is more powerful than a word of praise or satisfaction from your dear. We have been working hard to be a hotel with a higher cost performance. Thank you for your support. All the hotel staff are looking forward to your next visit and wish you a happy life!
Shunqiziranchuan
Business Double Room
Stayed in Apr 2024
Couples
157 review
Amazing
Posted on Apr 20, 2024
A four-star hotel with refrigerator and safe.
Behind is the five-star Zhangzhou Hotel.
The bathroom is a little cramped.
The service staff are very proactive.
Original TextTranslated by Google
Response from Property: Dear friends, your affirmation is the driving force of our unremitting pursuit. We will do our best to provide you with a comfortable environment, convenient facilities and perfect service to add pleasant and beautiful memories. I hope that you will be satisfied and give us a 5-star rating next time you stay. I wish you and your family a happy, happy and healthy life!
Guest User
Business Room (2 beds)
Stayed in Apr 2024
Family
6 review
Outstanding
Posted on Apr 14, 2024
Although Zhangzhou Hotel is an old four-star hotel, the waiters are very responsible in their work. The waiters are always on call for guests' needs, such as guiding them to connect to WiFi, making guests feel at home.
The location of the hotel is very good. It is very close to Zhongshan Park and Zhangzhou Ancient City. It is next to Victory Park. There are many and cheap food nearby.
The room is large and soundproofed. There are purified water facilities, so you can drink with confidence.
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Response from Property: Thank you for your perfect review with both pictures and text! Spring is here, everything is coming back to life, and good luck will definitely accompany you! In the City Center Garden Hotel, you can stay away from the hustle and bustle of the city and enjoy the evening breeze and dimly lit scenery... We look forward to your visit again! I wish you: smooth work and a bright future!
Venusli
Business Room (2 beds)
Stayed in Apr 2024
Family
19 review
Outstanding
Posted on Apr 8, 2024
The location is excellent. The interior of the hotel has been renovated. It is bright and clean. The beds are moderately soft and hard. The sleep quality is very good and quiet. The cleaning staff and front desk staff are all very warm and friendly. I am deeply impressed. It is a national flag hotel with very high cost performance and will continue to be used. Check in❤️
Original TextTranslated by Google
Response from Property: Dear ~ Thank you very much for staying at Zhangzhou Hotel and sharing your wonderful stay with us. Zhangjiu has always insisted on providing customers with high-quality services and a comfortable and clean accommodation environment to protect your sleep~ We will continue to maintain and continuously improve service quality to bring you a more perfect stay experience. All Zhangjiu staff look forward to your visit again Come~
Guest User
Business Room (2 beds)
Stayed in Mar 2024
Travel with friends
1 review
Outstanding
Posted on Mar 31, 2024
The trip was a good experience. The front desk was very warm and gentle. They were very friendly to a first-time hotel guest and arranged the room according to the notes. It was a friendly hotel and reduced a lot of unnecessary communication. The environment was also very good, but the carpet was easy to absorb odors, so it was recommended to change or clean it frequently.
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Response from Property: Dear, thank you for your praise! We should not slack off in the best spring, and the bright future comes from your favor! Your affirmation and support for Zhangjiu deeply inspires us. Only with our sincere, heartfelt and sincere service can we live up to your full trust in Zhangjiu! Come back often! I wish you peace, health and smooth work in the new year!
Chixiguadetumei
Business Double Room
Stayed in Mar 2024
Family
14 review
Outstanding
Posted on Mar 20, 2024
Location: Very good, right in the middle of the ancient city, next to the Guanyue Temple and Stan Ginger Duck.
The decoration is a bit old, but the service is great. There are soups, peanut soups, and white fungus soups in rotation every night.
Parking is available at the door, very convenient
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Response from Property: Thank you very much for sharing your experience of staying at Zhangzhou Hotel with us. What you mentioned is what we should do, and your satisfaction is the direction of our efforts. I hope to see you again at Zhangzhou Hotel soon~
aqi
Business Room (2 beds)
Stayed in Mar 2024
Family
49 review
Outstanding
Posted on Mar 15, 2024
The room is tidy, the linens are clean, the service is thoughtful, and delicious local specialty cakes are given. The hotel is in the city center and very close to the ancient city of Zhangzhou. There are restaurants of all sizes and local snacks along the street.
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Response from Property: Dear, your generous praise is the best reward for us, and we will share this joy with our partners in Zhangjiu! In this lucky month of March, it is fate that Zhangjiu can meet you. Thank you again for your full praise! I wish you and your family: peace, health and a happy life