Sheraton Zhanjiang Hotel

Sheraton Zhanjiang Hotel Reviews

Sheraton Zhanjiang Hotel

No. 128 North of Haibin Avenue, Chikan District, Zhanjiang, Guangdong, 524044, ChinaView Hotel Details
Sheraton Zhanjiang Hotel
Sheraton Zhanjiang HotelSheraton Zhanjiang HotelSheraton Zhanjiang Hotel
Check available rooms for your travel dates
We Price Match
1 night

Sheraton Zhanjiang Hotel Guest Reviews

4.7/5
Outstanding
3034 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(3034)
Positive reviews(2944)
Reviews with photos/video(742)
Delicious breakfast(215)
Close to beach(131)
Nice sea view(102)
Has an infinity pool(74)
Luxurious(44)
Delicious buffet(41)
Negative reviews(90)
Pedro Ribeiro
Club Deluxe Seaview King Room
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 16, 2024
Good quality hotel at a nice location Maybe a short choice on the breakfast side
Response from Property: Dear Guest,Thank you for staying at Sheraton Zhanjiang Hotel and sharing your kind comment. We are always committed to provide every guest with a homecoming service. Our hotel is the landmark in Zhanjiang, locates the heart of Jinshawan, walking can reach to the beach and closed to shopping mall. As for your opinion on breakfast, we will timely share with relevant department so as to further improve our guest service. We look forward to providing you with excellent service again.
TylerJames
Deluxe King Room
Stayed in Jul 2023
Couples
30 review
4.0/5
Very Good
Posted on Jul 23, 2023
Nice location and very easy aaccess to the beach. The city is boring though with no night life.
Response from Property: Dear Guest,Thank you for staying at Sheraton Zhanjiang Hotel and sharing your kind comment.We are delighted to know that you are satisfied with our hotel. No matter for business or leisure, our hotel will bring you a wonderful experience as always. We look forward to providing you with excellent service again.
QIAO XI
Deluxe Twin Room
Stayed in Nov 2023
Family
59 review
4.7/5
Amazing
Posted on Nov 8, 2023
good good good good good good good good good good good good good
Response from Property: Dear guest, thank you for choosing to stay at Sheraton Zhanjiang Hotel and sharing your favorable comments. Your recognition of the hotel environment and services is our greatest encouragement for continuous progress. The hotel has an indoor constant-temperature swimming pool, an indoor jacuzzi, an outdoor sea view swimming pool, parent-child theme rooms and other related facilities; it is the first choice for business guests to relax or for family travel. We look forward to providing you with excellent service again.
Guest User
Deluxe Seaview King Room
Stayed in May 2023
Solo travelers
26 review
5.0/5
Outstanding
Posted on Jul 24, 2023
Everything at the Sheraton was perfect. Great location, delicious food choices from the buffet, friendly staff and a clean, spacious room.
Response from Property: Dear Guest,We are glad to hear you have a nice stay here. Your recognition of food is the impetus for the progress of our chefs and service team. Our hotel locates the heart of Jinshawan, walking can reach to the beach and closed to shopping mall. Top choice for business tour and travel. We look forward to providing you with excellent service again.
Taisiya
Deluxe Twin Room
Stayed in Feb 2022
Family
2 review
5.0/5
Outstanding
Posted on Mar 29, 2022
We have stayed at Sheraton for one night as a family with young children. The breakfast has lots of choice and very very yummy! Both Western and Chinese dishes. We had dinner at the same restaurant, all was very good! The service was really good, comparing to Sheraton Haitang Bay in Sanya (where we didn't have good experience at all). Hotel staff takes exceptional care of hotel guests. The only thing to improve is the kids playroom which is very much small and needs some maintenance. We will definitely come back.
Response from Property: Dear Guest,We are glad to hear you have a nice stay here. Your recognition of the hotel breakfast is the impetus for the progress of our chefs and service team. We are always committed to provide every guest with a homecoming service. We will definitely pass on your kind words to our colleagues – they will be thrilled to be recognized!Thank you for your patronage of our hotel. We look forward to providing you with excellent service again. - Director of Rooms Paul Wang
SS25
Deluxe Twin Room
Stayed in Jan 2022
Family
15 review
3.7/5
Posted on Jan 31, 2022
Room not too clean for 5 star hotel standard, there is some hair left in bathub probably from previous guests, tea cups not changing after we use for the first night, and the toiletries they gave inside the room is super basic for 5 star hotel standard only have BATH FOAM, DENTAL BRUSH, SHAMPOO and CONDITIONER, which is unbelievable for this standard of hotel. But the personnel/customer service attitude is good except the food server in the FEAST RESTAURANT which is behaving like we are begging for food and sometimes just reply us with this word “FINISH, NO FOOD”when we ask them to serve the food, such a pity. Hey we do not get the food for free, we paid it, the server need to learn how to treat customer better.
Response from Property: Dear guests, thank you for your valuable time to provide feedback on your stay. In your opinion, I knew that your dining experience at Feast restaurant is not ideal. We sincerely apologize for this. It's very important to listen to our customers, our management team has discussed your questions and will try to improve it through staff training. If you would like to further communicate with us about your stay, please feel free to contact us. Meanwhile, we are delighted to read that you are satisfied with other departments ' service.
Kuanzhai
Deluxe King Room
Stayed in Jul 2023
Business travelers
61 review
5.0/5
Outstanding
Posted on Oct 8, 2023
Very good!
Guest User
Deluxe King Room
Stayed in Nov 2021
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 20, 2021
Laura is very nice and sweet lady. She help us to check into the beautiful view room. Very good services. Zhanjiang is so clean city. A lots of trees. We will be back again!
Response from Property: Dear Guest,Thank you for staying at Sheraton Zhanjiang Hotel and sharing your kind comment. We are always committed to provide every guest with a homecoming service. We will definitely pass on your kind words to Laura – she will be thrilled to be recognized!Thank you for your patronage of our hotel. We look forward to providing you with excellent service again.
Anonymous User
Deluxe King Room
Stayed in Dec 2022
Booked for others
11 review
5.0/5
Outstanding
Posted on Jan 28, 2023
Good view
Guest User
Deluxe King Room
Stayed in Oct 2024
Family
1 review
4.0/5
Very Good
Posted on Oct 5, 2024
Facilities: Although it is a bit old, the facilities are still well maintained. The bathtub is big enough for the baby to lie flat and soak in the water. The toilet is not smart, and the exhaust in the bathroom needs to be strengthened. Hygiene: It is OK, just right, and the minimum hygiene of a star hotel can be achieved. Environment: This is really nothing to say! One of the best locations, I have stayed in two rooms by the sea, both facing the sea, and you can see the cruise ship over here! This is a photo taken during the National Day, the sea outside is very beautiful! There is a beach downstairs, enough for walking the baby. The beach at night is very lively! It's fun! Service: The service is OK! Helped to upgrade the room, so you can see the unbeatable sea view! Children's service is also in place, the buffet is quite rich and convenient There is a swimming pool and a children's playground here, which is the first choice for bringing children here
Original TextTranslated by Google
Shichongdetuzi
Deluxe Seaview King Room
Stayed in Oct 2024
Couples
28 review
5.0/5
Outstanding
Posted on Oct 4, 2024
There were many people during the National Day holiday, but the hotel was well arranged. The hotel is next to Jinsha Bay and it is very lively at night. I booked a night on the 2nd and wanted to change to another hotel on the 3rd. In the end, I decisively continued to choose Sheraton, and later helped to upgrade the room type. It was great
Original TextTranslated by Google
Anonymous User
Club Deluxe Seaview King Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 1, 2024
The room was very clean and hygienic. I have very high requirements for hygiene. The environment of Sheraton deserves my praise. The service was in place, polite and attentive. The buffet was rich in variety and I had a great time eating. I will stay here again next time.
Original TextTranslated by Google
Guest User
Deluxe Seaview Twin Room
Stayed in Sep 2024
Couples
9 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Before we checked in, the hotel housekeeper Laura called to inquire about the arrival time and room requirements and arranged them for us in advance. The hotel environment and transportation are all very good. If you have any questions or need to add supplies to the room, you can always WeChat Laura, which is great! Especially on the evening of the 29th, the hotel front desk receptionist Mr. Yang Huajia helped me complete the operation of the required documents for my company in the hotel business area and uploaded them without delaying his previous reception work.
Original TextTranslated by Google
Guest User
Deluxe Seaview King Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 29, 2024
My husband and I went on a day trip. The environment and sanitation were very good. The room was warm, large and high-end. The bathroom had a sea view. It was a standard for traveling, eating well, staying well and sleeping well. Unfortunately, I didn't eat the seafood buffet because I didn't make a reservation in advance and there was no space.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at the Sheraton Zhanjiang Hotel and sharing your experience. We are glad to receive your recognition of the hotel. Your affirmation is our greatest encouragement and the direction we have been working towards. Thank you again for your visit and we look forward to seeing you again.
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Family
21 review
5.0/5
Outstanding
Posted on Aug 9, 2024
It is worthy of being the best hotel in Zhanjiang. It has a superior location. You can walk for 5 minutes in the morning to enjoy the sunrise on the Guanhai Promenade. It is very convenient to buy things in the shopping mall next to it. The four-star Jinsha Bay Beach is downstairs, and it is also close to the Red-billed Gull Cruise. The staff are very professional and friendly, and it is a wonderful experience to feel at home. The room is spacious and bright, without any peculiar smell. The restaurant has a rich breakfast, the buffet dinner is very seafood, and the newly produced crayfish is delicious. The hotel's swimming pool and children's playground are also good places to let the dolls go, a pleasant and relaxing journey,
Original TextTranslated by Google
6/16
Response from Property: Dear guest, Thank you for choosing to stay at Zhanjiang Minda Sheraton Hotel and sharing your good review. We are glad that you can praise us as the best hotel in Zhanjiang! The hotel is located in the center of Jinsha Bay, Chikan Guanhai Corridor, Zhanjiang City. Whether it is a daytime vacation or an evening seaside stroll, every step is a leisurely and peaceful enjoyment. In addition, in order to enhance the parent-child travel experience, we have launched "Dinosaur Fun Egg" and "Spaceship" parent-child theme rooms, and added "Dinosaur Island" children's playground (slide, wave pool) in the fitness center on the 6th floor. During the summer vacation, there will also be a series of children's interactive experience activities in the store to enhance the overall experience of parent-child travel. I hope to have the opportunity to serve you again and provide you with a better stay experience.