One City Rezen Hotel

One City Rezen Hotel Reviews

One City Rezen Hotel

Huaduhui International Center, 48 LvHua Road, Xiashan District, Zhanjiang, Guangdong, ChinaView Hotel Details
One City Rezen Hotel
One City Rezen HotelOne City Rezen HotelOne City Rezen Hotel
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One City Rezen Hotel Guest Reviews

4.6/5
Very Good
2196 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(2196)
Positive reviews(2129)
Reviews with photos/video(330)
Delicious breakfast(250)
Convenient for shopping(190)
Near shopping area(167)
Friendly front desk staff(105)
Perfect for business trips(41)
Luxurious(15)
Tasty restaurant(15)
Delicious buffet(11)
Negative reviews(67)
Akram
Executive Lake-view Double Room
Stayed in Jan 2024
Family
49 review
5.0/5
Outstanding
Posted on Jan 25, 2024
Very nice hotel , near from mall , kids enjoy , our always best choice in Zhanjiang city we love also the breakfast , rooms are very clean.
Response from Property: Thanks for your visit and comments .It's a great joy for everyone of us to know that you've spent a good time in our hotel.We will persist our efforts in providing better and better service for you.At last,thank you again for your comments and welcome to our hotel next time!
marianne gray
Deluxe Double Room
Stayed in Aug 2023
Business travelers
25 review
5.0/5
Outstanding
Posted on Aug 19, 2023
Nice & polite staff, comfortable bed and perfect location. Was 7 days in this hotel and really enjoying my stay and food here. You will not regret to stay in this hotel!
Response from Property: Thanks for your high praise. We are looking forward to your next stay.
Anonymous User
Deluxe Lake View Double Room
Stayed in Jul 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 22, 2022
Good!
Response from Property: 尊敬的貴賓: 您好!感謝您對華都滙麗呈支持以及信任,我們一直關注客人在入住期間的感受,同時積極提高自身的專業水平和服務水準,力求讓客人能感受到回家一般的温馨。能得到您的五星滿意度我們員工心裏都是美美的!非常期待您下次繼續入住華都滙麗呈酒店!祝您生活愉快!
Guest User
Deluxe Double Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 7, 2024
I traveled with three friends and three families, and they were all very satisfied with their stay. There is a large shopping mall downstairs with everything to eat, drink, and have fun. The surrounding area is not far from various attractions! The hotel service staff are very enthusiastic. Special praise to the staff at the door. They were outside directing parking and helping with luggage when the sun was shining brightly.
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Response from Property: Dear guests, hello! I am touched by the sincere love you expressed in your words. Your appreciation and recommendation are the best encouragement to us! Your satisfaction is our pursuit. We will continue to work hard to create a more comfortable stay environment. We look forward to seeing you again. I wish you good health, all the best, and a good mood every day~~
Chuchadashi
Deluxe Double Room
Stayed in Sep 2024
Business travelers
3 review
0.5/5
Posted on Sep 10, 2024
1. The waiter at the front desk, ah, that’s not right. It should be the boss at the front desk. If it weren't for the ceiling, his face would probably go up to the sky. Ask a question or two, with a look of disdain and disgust. 2. Entering the room, a sour, musty smell hit your face. I can't even believe it's a hotel at this price. Later, I asked my aunt to come and smell it myself, and asked her if she could accept it. 3. For the food delivery robot, please change the towel inside! 4. If the settings in the room are old, please maintain them! 5. Please change the room card, the skin will fall off! 6. I really didn’t expect the deposit. I haven’t tried it in a long time.
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Response from Property: Dear guest, first of all, I apologize that you did not have a good experience. Regarding the deposit issue, each hotel has a different system. Our hotel's system requires a deposit. I wonder if you are worried about not wanting to pay a deposit. What? Don't threaten with negative reviews. I apologize again and explain to consumers that a deposit is required to stay in this hotel! How can it not be as satisfying as everyone wants, but I just want it to be worthy of my heart!
Tingneng
Deluxe Double Room
Stayed in Jun 2022
Couples
195 review
1.7/5
Posted on Jun 12, 2022
The front desk told me to upgrade the room and found that I didn't give the worst room type. Call the front desk and ask for a new room. The front desk directly upgraded me to a suite. It's sincere. If you can fix it for me at first, it won't cost so much in the morning. We got up late for breakfast and arrived at the restaurant almost ten o'clock. The hurried waiter stopped us and questioned whether it was a hotel guest. Not to mention that we wanted two cups of coffee. I laughed and the attitude is very tough. How can there be any service? The overall service is very chaotic
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Response from Property: Dear guests, I'm sorry that this stay experience did not meet your expectations. Your new perspective on our hotel will help us to continuously improve the guest experience. We will be more attentive and strive to bring you and other guests better. Check-in experience. welcome next time! thanks
Anonymous User
Deluxe Double Room
Stayed in Feb 2022
Business travelers
1 review
2.0/5
Posted on Mar 2, 2022
In the hotel opened by Ctrip that night, my friend opened the hotel at the front desk and offered a discount of more than 80 yuan. At that time, I wanted to check out the room. The front desk said that there was no way to check out. The hotel management price was inconsistent.
Original TextTranslated by Google
Response from Property: Dear guest, I'm sorry that this stay experience did not meet your expectations. Your new perspective on our hotel will help us to continuously improve the guest experience. We will be more attentive and strive to bring you and other guests better. Check-in experience. welcome next time! thanks.
Shuhai
Deluxe Lake View Double Room
Stayed in Feb 2022
Solo travelers
2 review
2.7/5
Posted on Feb 20, 2022
In the past two days, Zhanjiang Cold Hotel has no warm air, only hot air quilt, and it is thin and frozen in the middle of the night. There is no beverage safe in the refrigerator, and it is not easy to use. Lock it and turn on the TV Do not continue to disturb the rest
Original TextTranslated by Google
Response from Property: Dear guest, I'm sorry that this stay experience did not meet your expectations. Your new perspective on our hotel will help us to continuously improve the guest experience. We will be more attentive and strive to bring you and other guests better. Check-in experience. welcome next time! thanks.
Guest User
Deluxe Twin Room
Stayed in Oct 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Oct 31, 2024
房間還是比較新的,畢竟開業才三年的酒店,房間配備天貓精靈,可以智能控制房間的部分設施,這點挺好,感覺回到家裡一樣;衞生挺好,打掃的很自細;旁邊就是一個大商場,用餐,購物都很方便;服務也很棒的,每個人都洋溢着熱情的笑容
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Response from Property: 您好!感謝您的珍貴評論及五星好評!您的認可對我們很重要,給予我們工作的動力,我們倍感珍惜並會將這份喜悦和動力傳達給酒店每位同事。華都滙麗呈酒店歡迎您下次的光臨, 我們會繼續保持服務水準,並不斷進步創造更多驚喜給到我們的客人!
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
第一次入住,很好,性價比很高,房間很乾凈,酒店還連着大型商場,購物也很方便,早餐品種也很多,前台辦理手續也很快,工作人員很熱情,下次出差繼續選擇。
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Response from Property: 一條路海角天涯,兩顆心相依相伴!小呈很幸運得到您的欣賞,未來的路還需要您更多的支持與鼓勵,不忘初心,砥礪前行~~
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
房間不錯,環境優美。 美中不足,我睡的床好像有蝨子,撓了半宿😓 樓下就是華都滙的商圈,上下樓超級方便,吃喝玩樂都齊全。
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Response from Property: 尊敬的賓客您好,感謝您百忙之中給我們的五星好評,對於您提成的床上用品的事情,管理層也及時做出了措施,加強房間的消殺和消毒工作,保證每位客人都能得到良好的入住體驗,再次感謝您,祝您生活愉快!
Guest User
Deluxe Garden View Double Room
Stayed in Nov 2024
Other
5 review
5.0/5
Outstanding
Posted on Nov 10, 2024
很贊 不管是服務還是衞生 乾淨整潔 因為我們是婚房 還主動幫我們換上了紅色床單被套是不需要另外收費 房間夠大 很寬敞 明亮 服務:贊
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Response from Property: 親愛的小呈家人,您好!感謝您下榻湛江華都滙酒店,並對我們做出的滿意點評。接待遠道而來的客人,綻放的笑臉是我們最初的標識,輕柔的語言希望如微風拂去旅程的疲憊,我們將一如既往的保持我們的服務品質和服務熱情,帶給每一位賓客愉快的入住體驗。感謝您對我們服務的認可,真誠期待您的下次光臨!
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 7, 2024
挺好的酒店,房間衞生很乾凈,早餐也挺豐富的,酒店連接大商場很方便,酒店旁邊酒吧挺多的,總體還可以。
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Response from Property: 尊敬的賓客,您好!感謝您入住湛江華都滙麗呈酒店,您的讚許與鼓勵是我們不斷進步的最佳動力。感謝您對於酒店總體的肯定,酒店全體同仁感到非常榮幸!也期待您再度光臨我們湛江華都滙麗呈酒店
Guest User
Deluxe Double Room
Stayed in Oct 2024
Travel with friends
54 review
5.0/5
Outstanding
Posted on Oct 7, 2024
地理位置優越購物及住宿一體,地處湛江核心區,工作人員專業素養高,停車方便,房內設施簡約乾淨,有經過設計,所有燈帶都會熄滅,入住體驗強,值得推薦各位選擇。
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Response from Property: 尊敬的賓客,您好!茫茫人海,相識便是緣,非常感謝您給予我們的肯定。滿意只是開始,驚喜和感動才是我們的目標,給客人家的温暖,是我們的使命,我們會再接再厲,努力做得更好,期待您的再次光臨!
Guest User
Deluxe Double Room
Stayed in Dec 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Dec 5, 2024
位置非常好周邊有吃有喝 房間很乾凈 免費升級了套房 住的很舒服
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Response from Property: 尊敬的賓客,您好!感謝您入住湛江華都滙麗呈酒店,您的讚許與鼓勵是我們不斷進步的最佳動力。感謝您對於酒店總體的肯定,酒店全體同仁感到非常榮幸!也期待您再度光臨我們湛江華都滙麗呈酒店。