LaiDe Apartment (Zhanjiang Wanda Rongsheng Plaza) Reviews
LaiDe Apartment (Zhanjiang Wanda Rongsheng Plaza)
Room 2607, 26th Floor, Building 17, Rongsheng Central Plaza, No. 6 Haibin Avenue North, Xiashan District, Zhanjiang, Guangdong, ChinaView Hotel Details
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LaiDe Apartment (Zhanjiang Wanda Rongsheng Plaza) Guest Reviews
4.5/5
Good
274 review
Verified reviewsLocation4.6
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(274)
Positive reviews(255)
Reviews with photos/video(40)
Classy environment(46)
Loved the view(26)
Awesome amenities(25)
Many amenities(18)
Easy to get around(17)
Well decorated(13)
Amazing natural light(8)
Clean bedding(2)
Negative reviews(19)
Guest User
Duplex Queen Room
Stayed in Aug 2024
Business travelers
45 review
Outstanding
Posted on Aug 19, 2024
Clean and spacious, diligent and nice desk service, many shop nearby
Chan
Panoramic Sea-View Double Bed Room
Stayed in Feb 2024
Travel with friends
1 review
Outstanding
Posted on Feb 3, 2024
Excellent service and great location
Guest User
Duplex Mahjong Twin Standard Room With 180 ° Sea View
Stayed in Dec 2023
Travel with friends
4 review
Posted on Dec 4, 2023
The toilet in the room toilet is not very good
Hygiene is okay,
I can't see much of the sea view because there is a building blocking it.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Laide Hotel. We are glad that you had a pleasant stay in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions about the apartment. We will continue to work hard to provide you with a more comfortable and warm stay. Check-in experience. Looking forward to your next visit!
Guest User
Queen Room With Sea View
Stayed in Sep 2023
Travel with friends
5 review
Outstanding
Posted on Sep 17, 2023
Facilities: Exactly as described in the room, very satisfied. There is a projector to watch TV clearly, and the bathtub is also very comfortable.
Hygiene: Very clean and hygienic
Environment: Beautiful views outside through the windows
Service: The lady at the front desk has a very good service attitude and can solve any problems in time.
Will come again next time 🌹
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in future services. We look forward to your visit again and we will serve you wholeheartedly!
Qingfengxiyu
Standard 2-bed Room
Stayed in Jul 2023
Family
14 review
Posted on Jul 18, 2023
The air in the room is turbid, and there is a strong smell of smoke. The room is not 45 square meters at all. There is a kitchen but no kitchen utensils. I can only look at it. The nozzle pipe in the bathroom is broken and water leaks everywhere. I am really speechless. Next time I will definitely not stay here again, and I strongly remind my friends who are traveling not to be fooled again😭😭😭
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying in Laide Apartment! By understanding that the reason why you checked in at that time was not because of the air problem in the room, but because there were many people staying in the room, the twin rooms of 1.8*2 meters and 1.35*2 meters were not enough for you, but we will help you replace them with two 1.8*2 rooms later. Meters out of the bed room. I believe that integrity in society means being an honest person. I wish you a pleasant journey! Good people have a safe life!
Guest User
Elegant Room - Sea-View (Double bed)
Stayed in Jul 2023
Solo travelers
5 review
Amazing
Posted on Oct 4, 2023
Facing the sea, you can watch the sunrise from the room in the morning, and you can go for a walk on the beach in the morning and evening. The environment is really good! The room is in an apartment building. At night, there is a famous local food market downstairs. There are so many delicious things, and it is convenient to order takeout. There are also fitness and beauty places nearby. The room is spacious and quiet. If you want to travel, it is recommended to take a taxi, it is not expensive. If traveling during non-holidays, the room price is very cheap. The most cost-effective sea view room I have ever stayed in! It's a pity that there will be a little smell coming from the sewer, but I am a person who is very sensitive to smells, and some people may not be able to smell it.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Lade Apartment. We are glad that you had a pleasant stay experience in Lade. Thank you for your support and trust in us. As you said, the straight-line distance from Laide Apartment to the seaside is less than 100 meters. All our rooms have sea views. It is very convenient to travel and play around. Plump Zhanjiang oysters and white-cut chicken. Don’t miss it when you come to Zhanjiang. Thank you very much for your valuable suggestions about the hotel. We will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your next visit!
Qingshandaxiake
Duplex Family Suite - 2-Room, Sea-View (1 Living Room, Mahjong)
Stayed in Jul 2023
Family
39 review
Amazing
Posted on Jul 9, 2023
The check-in was not smooth. It was not the fault of the merchant. There should be a problem with the platform system and the order was not dispatched. However, the apartment owner worked hard to help solve the problem. Although the wait was a bit long, the owner's attitude is worthy of praise. The room may be older. So it doesn’t look new and clean. The location is good. The night market downstairs is worth recommending.
Original TextTranslated by Google
Response from Property: There are many encounters in my life, and the most beautiful thing is meeting you. There are many stories in my life, and the most wonderful thing is that you are in the story. There are many blessings in my life, and I give you my most sincere blessings. I look forward to meeting you again~
Guest User
Queen Room With Sea View
Stayed in Jun 2023
Family
27 review
Posted on Jun 11, 2023
The room I booked was in an empty building. I don't know if it was just built or there were no merchants. The rooms next to it are all renovated or unfinished, and the corridors are super dirty. The room was clean enough. When I asked for mosquito coils, it took almost an hour for the waiter to bring them up, and it took me a second time to bring them up. A large part of the bed grows out, and it is really easy to hit the legs, but I don't worry about the child falling off.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing us, maybe this is fate, let you have a beautiful encounter with us. We have been committed to providing guests with satisfactory and surprising services. We believe that a smile can shorten the distance, and service can extend the true feelings. We sincerely look forward to your coming again.
Guest User
Poetic View Double Bed Room With Scenic View
Stayed in Apr 2023
Solo travelers
1 review
Outstanding
Posted on May 4, 2023
The environment is very good, very quiet, and all supporting facilities are complete
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey!
Anonymous User
Poetic View Double Bed Room With Scenic View
Stayed in Mar 2023
Business travelers
3 review
Outstanding
Posted on Mar 16, 2023
There is the Bay Bridge outside the window. The room is also very clean. For a northerner, it is very satisfying without Xiaoqiang. The hotel service is also very attentive. You can solve it immediately by calling and sending a message. It is very convenient to walk to Wanda Night Market and Bay Bridge.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in future services. We look forward to your visit again and we will serve you wholeheartedly!
Guest User
Duplex Family Suite - 2-Room, Sea-View (1 Living Room, Mahjong)
Stayed in Jan 2023
Family
8 review
Posted on Jan 27, 2023
The video shows that the electric water heater in the bathroom keeps dripping. The hotel said that this is normal and not broken. Then I can only understand how cheap the water heater was for the boss. The height of the bedroom is scary, and the person sleeping by the window will hit the beam with his head when he stands up.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying in Laide Apartment. It is indeed a normal phenomenon that the water heater decompression valve drips, because the water in the water heater needs to be decompressed when it is boiled to a certain temperature. The drip port is the decompression port. Normally, we all have a small water pipe for drainage. Yes, the drain tube may have come off. I'm really sorry to let you have a bad check-in experience, we will strengthen the management. We look forward to your coming again and give us a chance to correct. I wish you a happy day!
Guest User
Panoramic Sea-View Double Bed Room
Stayed in Jun 2023
Travel with friends
1 review
Posted on Jun 11, 2023
1. The quilt is a bit itchy and not very clean;
2. The air conditioner does not cool down from midnight to morning, only the wind blows out, there is no air-conditioning, Zhanjiang, who sleeps all over in sweat in June, did not offer compensation for those after feedback from customer service;
3. The most important point: I didn't explain clearly the issue of parking fee payment at the front desk! When I asked, I asked the front desk if I paid half of it with the hotel, and then contacted the customer service on WeChat. The front desk said yes, which made people mistakenly think that they paid the parking fee and then told the hotel to return the other half of the fee! In the end, I said that I did not report to them, and I said that I am going to check out, so is it considered a report? It cost more than 200 yuan to live in a broken house!
As a local, this is really the worst place I've ever lived!
Sanitation: 0
Environment: 0
Services: 0
Original TextTranslated by Google
Response from Property: Dear Guest! Thank you very much for staying at Laide Apartment! Our quilts are sent to a professional cleaning company for cleaning, and must be changed for every customer. Because the summer in Zhanjiang is relatively long, we clean and maintain the air conditioner every month. Customers often say that our air conditioner is strong enough, but the temperature is too low to be too cold. (It is recommended that the best temperature for air conditioning adjustment is 23-26°C.) Regarding parking issues, we will send check-in guides when guests check in, which contain detailed instructions on how to use code locks, water heater and WIFI passwords, and how to charge for parking. Sorry to bring you a bad check-in experience. Your valuable opinions are very important to us, and we will inform relevant departments of your opinions to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. welcome next time! I wish you a happy day!
Guest User
Standard 2-bed Room
Stayed in Apr 2023
Family
1 review
Posted on May 4, 2023
The washroom and bathroom are a bit small, there was no air conditioner on the first night, the remote control did not match, and it was replaced on the second night, and the service staff was ok
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. welcome next time.
Dubushenyuan
Duplex Family Suite - 2-Room, Sea-View (1 Living Room, Mahjong)
Stayed in Mar 2023
Family
5 review
Posted on Apr 28, 2023
Didn't take pictures in the rush, it was dirty! The sheets and quilts are not changed, and there are bugs crawling, sleepless all night! It's a pity that I have such an impression when I arrived in Zhanjiang. I hope the store owner will be clear about it. Please regulate the management when doing business to earn money, especially the hygiene problem. After checking in, it is very helpless and extremely uncomfortable
😓
Original TextTranslated by Google
Response from Property: Dear Guest: Hello, thank you for staying and taking the time to share your experience with us. I am sorry to bring you a bad experience during your stay. The hotel is constantly developing, and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel hygiene and strive to bring you better services. Please believe that we want to do more for our guests. The hotel has seasonal activities in the near future, and we look forward to your participation! We welcome you to stay again!
VivianCheang
Duplex Queen Room
Stayed in Mar 2023
Travel with friends
1 review
Posted on Mar 21, 2023
The public environment is very poor. Out of the elevator entrance, the entire corridor is covered with decoration dust. The entire commercial building is newly built and immature. The suite I booked has a similar decoration style to the scenery outside the window, but the indoor smell is too severe, with various smells intertwined and pungent. The lady at the front desk is more patient in dealing with the after-sales service, but the attitude of the boss is very bad and full of malice. She thinks that I, as a customer, deliberately made things difficult and did not understand the actual situation of the bad smell in the room. The price of the day was refunded and made up to me, not the price set on weekdays. I booked a room type of 2 bedrooms and 1 living room, and I downgraded the double bed room. Logically speaking, it is necessary to book The price is used to deal with the after-sales, and she still accused me angrily on the phone, saying: and said that the smell is strong, I can still sell this type of room at a high price. These are her original words. At that time, I didn't want to embarrass the lady at the front desk, but just wanted to deal with the problem, so I returned the original suite and bought a new high-priced double room that day. This way of handling is only to protect the rights of her business, and does not consider the problem from the perspective of consumers. The customer just thinks that in a less complicated situation, the business will give in a little bit and give a room that is not too smelly. Room check-in is no longer a request for a free upgrade, but a downgrade, and even the downgrade requires the customer to pay for it separately. The overall evaluation is, what advantages and confidence do you have in treating customers and handling after-sales in this way? Not every customer is unreasonable. In the service industry, isn’t it rare to point out what you need to correct? When it comes to the bad things about the hotel, it’s actually the problem of the guests. After the after-sales service, I’m quite helpless as a guest. There is one thing to say, this comment is to remind all guests that if you have similar problems, don't give in at will like me, and protect your own rights when encountering bad businesses.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying in Lander Apartment! You booked three rooms. At that time, considering that you and your friends could communicate conveniently, I helped you arrange a south-facing and two north-facing high-rise sea view rooms on the same floor. Our rooms are all 7.8 in 21 years It was renovated last month, and you said there was a smell. I asked you what the smell was, and you said it smelled like new decoration. I just want to explain to you that our room has been fully renovated and used for a year and a half (this means that my attitude is not good) alright). Later, according to my understanding, you wanted all three rooms to have sea views to the south, so you just found a reason and asked to change rooms. Whether our room is south or north, it is a sea view room that I have carefully selected. Because the front desk clerk has evaluation and assessment requirements, he is afraid that you will give a bad review. He knows that you are a picky guest, so he tries his best to meet all your requirements. I'm really sorry that our efforts are still not enough to satisfy you. welcome next time! We will work harder for your satisfaction. I wish good people a safe life!