Guiyuan Homestay (Zhaoqing Qixingyan Xinghu Scenic Area Branch) Reviews
Guiyuan Homestay (Zhaoqing Qixingyan Xinghu Scenic Area Branch)
South Gate of Zhongjinxiuyuan, Qixing Street Road, Zhaoqing Avenue, Duanzhou District, Zhaoqing, Guangdong, ChinaView Hotel Details
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Guiyuan Homestay (Zhaoqing Qixingyan Xinghu Scenic Area Branch) Guest Reviews
4.7/5
Outstanding
812 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(812)
Positive reviews(801)
Reviews with photos/video(248)
Classy environment(143)
Large rooms(56)
Garden view(48)
Convenient parking(36)
Friendly front desk staff(29)
Perfect for kids(28)
Close to scenic area(24)
Nice bathtub(9)
Negative reviews(11)
Zhong
Featured Garden Room (2 Beds)
Stayed in Jan 2025
Family
78 review
3.7/5
Posted on Jan 29, 2025
This time we stayed in Zhaoqing. Guiyuan B&B is quite far away, but it was not a problem for us to drive north from Hong Kong. The room had enough space for rest and there was a big bath but we didn't use it.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad stay experience you have had. We will definitely take effective measures to improve the situation. Thank you for pointing out the mistakes in our work, which gives us the opportunity to correct them and do a better job. I wish you a happy life!
It is about 1 km away from Zhaoqing Station and takes about 15 minutes on foot. There is a bus to the north gate of Qixingyan opposite the entrance. If you don’t wait for the bus, it costs less than 10 yuan to take a taxi. There is a Cantonese restaurant just a few dozen steps away. The homestay itself is very cost-effective and fully equipped. Although there is no TV, there is a projection screen for watching TV. There is a courtyard in the public space for resting and taking pictures. Just close the doors and windows and be careful of mosquitoes
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Original TextTranslated by Google
Response from Property: Dear customer, thank you for your evaluation! We are sorry that we failed to make you 100% satisfied with your stay. We will try our best to do better and welcome you to visit again!
Guest User
Yuan Jing Double Bed Room+ (DeRucci Mattress + Electric Curtains + Wet-Dry Separation)
Stayed in Sep 2024
Family
6 review
0.7/5
Posted on Sep 9, 2024
Who in the family understands? The room type is totally different from the pictures on the Internet. The room environment is like a guesthouse from the 1990s, ****. It's still over 300 yuan. I'm speechless.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad stay experience you have had. We will definitely take effective measures to improve the situation. Thank you for pointing out the mistakes in our work, which gives us the opportunity to correct them and do a better job. I wish you a happy life!
I thought the room had a swimming pool, but I was so disappointed! There is no water-playing terrace either, but every terrace has an air-conditioner, so you will get roasted if you stay on the terrace for a while longer. Outside the room there is a long blue groove whose purpose is unknown. Wouldn’t it be nice to have a small door on the balcony of each room so that people can go down and play in the water? It's really a lie!
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry that we failed to give you a satisfactory stay experience. There is a waterscape pool outside the room. At the same time, we will constantly reflect and review our shortcomings in our work. We at Guiyuan will work harder and take better care of every family member who lives in us and live up to everyone's expectations.
The environment is very comfortable and the sanitary conditions are very good! High cost performance
Original TextTranslated by Google
Response from Property: Your satisfaction is our unremitting pursuit at Guiyuan. We will continue to work hard to ensure the quality of our service. Thank you for your support. Guiyuan will care for and respect every guest and become another warm home for you when you are traveling or on a business trip. Xiaogui and we are looking forward to your visit again. Xiaogui will continue to update the experience and bring you a better experience when you order again in the future!
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Anonymous User
Featured Room (Tatami) (Bathtub)
Stayed in Jan 2025
Couples
24 review
3.7/5
Posted on Jan 26, 2025
There is no elevator on the second floor of the hotel, and you can only walk up the stairs. It is indeed not very convenient for people who need to carry luggage. The room only comes with two bottles of mineral water. If you need water in the middle of the night, there is no waiter to deliver it. Even if you pay to buy it, no one will deliver it. You have to go to the self-service vending machine on the first floor to buy it yourself, which is really troublesome! This boss can really improve it. If the details and other value-added services are done well, the customer experience can be better improved. In the form of a buffet breakfast, there are too few breakfast varieties, one porridge, one vegetable, one noodle, corn, egg, sweet potato, egg, milk
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Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad stay experience you have had. We will definitely take effective measures to improve the situation. Thank you for pointing out the mistakes in our work, which gives us the opportunity to correct them and do a better job. I wish you a happy life!
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Guest User
Garden Room (2 Beds)
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The hotel service is warm, the hygiene is clean and tidy, the room is warm and spacious, the housekeeping staff is also very kind, the front desk lady is very enthusiastic, and the price-performance ratio is high! If I come here again next time, I will choose this hotel again
Original TextTranslated by Google
Response from Property: Thank you, my dear master, for your recognition and support of Xiaoguiyuan. I wish you a smooth journey. We will share more joy and surprises with you next time you come to our hotel!
Guest User
Yuan Ting Double Bed Room+ (Trendy Water-Adjacent Large Terrace + Natural Negative Ion Oxygen Bar + Zero Pressure Pillows)
Stayed in Nov 2024
Other
2 review
2.6/5
Posted on Nov 25, 2024
The parking lot is very convenient next door. The hotel environment is OK. As soon as I opened the door in the room, I smelled an unknown smell of insecticide, which made me dizzy after smelling it for a long time. The shower head in the shower room was broken! Half of the water came out of the shower head and the other half leaked out of the pipe connecting head. In the end, I could only use the hose to take a shower and wash my hair. . . I am really speechless. . The hair dryer was also very small, like the ones used in hostels. . . The room is quite spacious, but the lazy sofa is covered with patina and the sofa cover has not been washed. The soundproofing is a bit poor. In the morning, you can hear clearly what is going on in the next room and the cleaning lady passing by. The bedding was clean, but the bed frame squeaked even when you turned over, and it was annoying even when you were sleeping.
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Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad stay experience you have had. We will definitely take effective measures to improve the situation. Thank you for pointing out the mistakes in our work, which gives us the opportunity to correct them and do a better job. I wish you a happy life!
The courtyard of the B&B is very distinctive, the room is clean, tidy, spacious and bright, the bathroom has a sewer odor, and the breakfast is average! Overall comfortable! There are fruits and self-service snacks at the front desk😊
Original TextTranslated by Google
Response from Property: Dear customer! We are sorry that we failed to satisfy you completely during your stay. If you encounter any problems during your stay, please report them to the front desk immediately. The hotel is staffed 24 hours a day. We will try our best to solve your problems as soon as possible. We will provide you with a cordial and thoughtful stay experience. We sincerely look forward to your visit again!
Hygiene: Good
Environment: Good
Service: OK
Facilities: Good
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad stay experience you have had. We will definitely take effective measures to improve the situation. Thank you for pointing out the mistakes in our work, which gives us the opportunity to correct them and do a better job. I wish you a happy life!
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Amy00036
Yuan Jing Double Bed Room+ (DeRucci Mattress + Electric Curtains + Wet-Dry Separation)
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Hot pot, wine, tea, two couples spent a wonderful night in the courtyard of the B&B😁
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay with us and sharing your stay experience! Xiaoyuan is committed to providing you with a cordial and thoughtful stay experience! Sincerely look forward to your visit again!
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Guest User
Happy World Pool Party Suite+ (DeRucci Mattress + Electric Curtains + Wet-Dry Separation)
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 25, 2024
The room is superb! Very suitable for traveling with parents and children. The front desk service is very good and the room is very clean. It's a pity that you can't swim in winter. You must come again in summer. The B&B is near Qixingyan. There are no restaurants nearby, but it is very convenient to order takeout and Didi is also very convenient to go out.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Xiaoyuan and giving a full score review. The most important thing when you are away from home is to live comfortably. I am very happy that we can make you live comfortably and at ease. In order to let you feel the warmth of home and enjoy a quality life. We work 100% for your satisfaction and look forward to your next visit! I wish you good work and good health!
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Guest User
Yuan Jing Couples Double Bed Room+ (Passionate Bubble Bath + Large Screen Projection + Tumbling Round Bed)
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on May 12, 2024
The room is large and has a bathtub (including a disposable bathtub cover)
Advanced equipment
The B&B has a good environment, a garden style, and the pavilion pool is also a view
There is a separate laundry room and gym
There is also a swimming pool on the first floor
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you for your recognition of Xiaoyuan. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
The environment is clean, bright, ventilated, and the service is very good. There is a charging station just a few steps away, which is convenient. It is close to Qixingyan. It is best to go there in the morning. It is too difficult to park in the afternoon.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our Xiaoyuan. We always believe that good reputation must be recommended by the most sincere satisfaction of customers. At the same time, we are also honored to provide you with the best service. We look forward to your visit again!
This hotel is very good, the environment is comfortable, clean and hygienic, the attitude of the front desk is also very good, very satisfied
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments. We look forward to providing you with better service next time you stay. Wish you a pleasant journey!