Atour Hotels in Zhengzhou

This is a hotel that the family can enjoy. It is quiet and they do have a suit that is similar to a 2 room serviced apartment. Reception is simple, helpful, and kind. English is a bit of an issue to communicate with the staff so using an app would help like google translator, bido, WeChat..etc. The hotel has a restaurant that serves only breakfast (no room service meals, lunch, or dinner provided). It is a type of hotel that people come to stay in and they shop around, eat outside..etc. it has a Gem but NO SWIMMING POOL, no coffee shop at the hotel. so it pretty much stays only. I stayed in a suit that is nice, spacious, 2 bedrooms, the master bedroom is big and the bed is very comfortable. another room has 2 single beds that make it very good for the family. The suit has a washing machine, microwave, stove, big fridge but no cooking pots or dishes. there is 3 big TV with 30 channels in this suit. They do have pay-per-view for movies (24 hrs cost 38 RMB). Breakfast is a very nice surprise as it is up to Sheraton standards (this hotel has no universal star ranking- just local ranking). if you buy breakfast it is RMB 48 /person from 8+ years. below that age is free. There is no special price for kids. I enjoy staying one night as I was looking for a serviced apartment and I couldn't find any single serviced apartment listed on Trip.com. Overall, if you are on a short trip up to 2 days for shopping or transit while taking airoplane or train, it will be a good fit.

I rarely give 5 points, Atour is OK, it pays attention to details, there is a free late night canteen when you arrive at the hotel at night, alcohol disinfectant tablets are provided in the room bathroom, and there are cups that can be taken away. I had a pleasant stay.

Hotel is very good, located in walking distance from railway station with nice and clean rooms. Nearby there are many restaurants and food court , as well as some shops.

The location of the hotel is very good. It is near the convention and exhibition center. The location of the hotel is also very convenient. There is a subway near the hotel. The location is very good. I like the style of the lobby. The lobby is very comfortable. The lobby is very clean and bright. The breakfast is rich. , the breakfast variety is delicious, there are waffles for breakfast, there are many dishes for breakfast, it is in place, the hotel service is very good, the service is very warm, the service is very thoughtful, the service is very attentive, the TV in the room is very clear and has many channels, the hotel bathroom is very Clean, the bathroom is very tidy, the bathroom hygiene is very meticulous, the hot water in the room comes out quickly and is sufficient, the room is very quiet, there is no noise, allowing you to sleep deeply and feel at ease, the laundry service is very good, the waiter will help wash and dry it The room and the laundry service are very considerate and the laundry service is really attentive.

Hotel facilities are many, facilities hardware is new, room lighting facilities are bright, bedding facilities are new, bathroom facilities are comfortable, equipment is good, non-slip floor mat facilities are available, toilet facilities are also very clean, sink mirror facilities are very good-looking, very like! Laundry facilities are better, there is one drying, fitness facilities are complete, treadmill facilities are relatively new, dumbbell facilities are available in various specifications, yoga mat facilities are also very clean, very good, public area facilities are good, complete, desk facilities are very good, very good, the overall facilities are well maintained, I will come to this place next time on business trip.

I took my child back to Suzhou from Luoyang, but I didn't buy a direct ticket, so I came to Zhengzhou for a transfer! I found this hotel near Zhengzhou East Railway Station online! The experience is really great! First of all, in the morning, the front desk lady called to confirm what time we arrived, and then told us in detail how to get to the hotel from the high-speed rail station! We got off the high-speed rail and took a taxi to the hotel in a few minutes, very close! When I arrived at the hotel, the front desk lady was very attentive and beautiful! Smile service throughout! Entering the room, I feel that the price is great, the facilities are all new, the room has large floor-to-ceiling windows, and the view is very wide! Smart toilet, electric curtains, intimate is that the sink is equipped with underwear cleaning liquid, and the toilet is equipped with disposable alcohol disinfection wipes! [Strong] [Strong] [Strong] Breakfast dishes are even more abundant, clean and hygienic! ! The dishes are refreshing, not greasy, very fresh and very appetizing! I also drank my favorite yam chicken soup, and I ate lemon boneless chicken feet. The taste was very good and superb! When I checked out, the front desk lady also sent 3 bottles of water to drink on the road! Atour's service is really thoughtful! Next time you come to Zhengzhou, you must choose this Atour hotel! ! In addition, Zhengzhou taxis are also cheap, and it is not far to take a taxi to three landmarks in Zhengzhou! ! Like 👍

The room was big and clean. I would like to give a thumbs up to the service of Jifeng. Of course, the service was very warm. There was a welcome sound as soon as I entered the hotel. I really felt at home. The breakfast was also good.

The room in this hotel is very clean, the bathing facilities are perfect, and the service is very good. Even if you don't get the room card, the front desk will make a special trip to send it (especially the WeChat name Eternel's lady service is very good). The hotel is equipped with robots,  and free parking. The drinks in the room are self-service, . The fifth floor of the hotel is equipped with a restaurant, laundry room and gym. The hotel's breakfast is also very good! In general, this hotel's facilities, health, environment and service are OK !

I don't even look for other hotels now I've discovered Atour. They are all over China, in excellent locations and I KNOW they will be clean and modern without leaky showers or stinky carpet or smokers in the lift. On top of this, the staff are extraordinary in an ”I got you' way. By this I mean you can feel confident they will go above and beyond to make you comfortable, for example handing me a bottle of water as soon as I arrived with loads of bags on a sweltering day, being patient with my sucky Mandarin and really trying in English. I'm an Atour customer All Day. Thanks!

The room was very clean and the equipment was easy to use. The most important service was not to mention. On November 9th, I accidentally injured my leg and wanted to use ice cubes to apply it. There was no front desk in the hotel and I came over with a piece of fruit to apologize. It turned out to be true. Unexpectedly, the lady at the front desk who was on duty at night was really considerate and specially helped me buy ice cubes from other places. I was really touched by her attitude of solving problems and truly putting the needs of the guests first. One's behavior suggested to the boss that he praised her hard and at the same time reimbursed her for the ice cup. Thank you again. Thank you for your considerate service.