PALACE HOTELS (Zhengzhou East Station East Square Shangding Road Store) Reviews

Nice robots! Helpful and kind service! Good location as well near the east railway station!

a very good hotel with new decorations and very neat to the high speed train station

Very good hotel with top rated facilities. Everything feels luxurious and it is a very comfortable stay. High recommended for business traveller, especially when it is just 10 mins ride to the high speed train station. Free transfer between hotel and station.

Clean good price close to railway station.

The hotel is in a very good location, 5 minutes away from the high-speed rail station, and it also provides a pick-up service. I stay at this hotel every time I go to Zhengzhou on business. The hygiene and service are also very good, and it is very convenient to the nearby shopping malls and pedestrian streets. The girl named Li at the front desk is very polite, which makes people have a very good impression of the hotel!!!

The hotel is very close to Zhengzhou East Station. We arrived late and there are many places to eat around. The front desk was very welcoming, the room was well heated, the elevator was fast on a high floor, and it was very quiet because of the high floor. Overall it was good and I would come again.

I really love that there is no time limit. I can enjoy the whole process slowly and leisurely. I was healed. The waiters are very professional, their movements are neat and crisp, and the customer experience is particularly good. It's a great experience. Fortunately, I made an appointment online in advance, otherwise there will be a lot of people on weekends. It's worth my expectation for so long. It's really good.

The room was pretty good overall~ I felt quite comfortable~ I arrived around 10 in the morning, and the front desk lady was very considerate and helped me check in. ☺

Stayed here for the second time. The hotel is equipped with a conference tea room, a gym, a laundry room, and the restaurant is very close, on the 28th floor. You can go directly to eat when you leave the room without taking the elevator. I overslept several times and went to have breakfast after 10 o'clock, but they didn't collect the food and stop me from eating. The restaurant staff, auntie and chef are very kind and polite. They greeted me when they met me. I was late but she didn't get impatient. The auntie was very patient and waited for me to finish eating, so I could eat slowly. The auntie who cleaned the room was also very kind. The overall stay experience is super five-star and not too much. The staff member Li Jingyi is very considerate.

Facilities: Complete facilities, intelligent control Hygiene: The room is quiet, the floor is relatively high, very clean, and the cleaning lady is also very attentive Environment: Very close to the subway station, one subway stop away from Zhengzhou East Station, very convenient. There are many milk tea shops, coffee shops, convenience stores, and small restaurants downstairs. There will be a snack street at night. The price is very cost-effective and the taste is also delicious Service: Very good, it can be said that you will respond to any request. Any problems will be solved in time and call back in time. The lady at the front desk smiles and serves actively and proactively. The service attitude is super good! ! ! Like 👍I will choose here next time!

Clean, tidy, sanitary, healthy and comfortable to stay! The service is very thoughtful There are many restaurants around, the transportation is very convenient, the hotel also has a restaurant, very safe, takeaways can be delivered to the floor by robots, you need to swipe your card to go upstairs, no outsiders will enter. There are gyms, laundry and drying rooms~

First of all, I like the whole room very much. I especially like their mini bar. I am a bit of a germophobe, but when I saw that the hotel provided disposable cups, the coffee provided by the hotel tasted good, better and more mellow than other instant coffees, which attracted me very much. I also highly recommend the hotel's disposable towels, which I particularly like. I even asked the housekeeping lady for several of them. I stayed in such a hotel. What surprised me about this hotel was that there was a heated towel rack on the wall of the sink, which really surprised me. The sink countertop was also equipped with a small desktop trash can, which many hotels don't have. I like this hotel very much, and the price is also very cost-effective. I personally highly recommend it! ! ! !

Facilities: quite new Hygiene: very clean, no odor Environment: very quiet, no smell of cigarettes Service: the front desk also gave me water when I left, the service attitude was very good, the cleaning lady was also very good, knowing that I had a cold, she also gave me an extra pack of toilet paper, Free drinks in the mini bar: the drinks were very good

The front desk clerk was warm and thoughtful. The room I booked in advance was really good. The hotel is new and the room is very clean. It is a 15-minute walk from the high-speed rail station, which is very convenient.