Minhero Vista Zhengzhou Reviews

The service from the hotel staff was excellent particularly from Miss Coco, she went out of her way to assist with all my queries and really made me feel welcome. Will definitely stay here again.

The employees of the pool and fitness don't allow to go use the facilities, only to watch, also attack you for no reason

The staff was very helpful and friendly

very good👍🏻👍🏻👍🏻

The hotel is located on Hangzhou Road, Zhongzhou Avenue, which is more convenient to get to. There is a large shopping mall next door, which is also convenient for shopping. I see that a bar is being renovated in front of the door. There are shopping malls and entertainment. When checking in, the girl at the front desk was very enthusiastic and helpful. Introduce me to the nearby Erqi Pagoda and Zhongyuan Fu Pagoda. After checking in, I ate with my friends in the private room upstairs of the hotel. The restaurant environment is relatively comfortable, the dishes are relatively exquisite, the taste is good and worth recommending, and the overall hotel experience is very good!

I would never write a review for a hotel...nor would I give it such low points. This is the second time to stay in this hotel First of all, let me talk about my first check-in experience. It was very good. I was very satisfied with the service attitude at the front desk. The cleaning lady was also very polite. The room was also very clean and tidy. The stay was very comfortable. Let me talk about my second stay experience because my friends and I are very afraid of bugs. We got up in the middle of the night to go to the toilet and found bugs crawling in the toilet... Then the cleaning lady cleaned the room like an emperor and needed to report it to the hotel in advance. . . . I have never seen such a cleaning lady when I stayed in a hotel before, including when I checked in for the first time. Secondly, when I checked out, the cleaning lady said something and left? (The tone was strange and awkward, so I ignored it and just hummed.) Not 10 minutes after I put the room card at the front desk, the hotel called us and told us that the wash cup in the room was broken and we needed to pay for it (the cup was good before check-out) The cup broke 10 minutes after check-out) You said compensation is completely OK. I asked you to add me on WeChat and show me the location of the broken cup. You can check the chat history or the same sentence. Before check-out, the cup was fine. After check-out. The cleaning lady went in to clean up the room and it broke. I can compensate you for the cup. It’s not that I can’t afford to compensate your hotel for a cup. But at least you have to give a reasonable explanation. Now just say that you don’t need to apply for compensation. I said you don’t need to apply. Just give it to me. A reasonable explanation is that we will compensate your hotel according to the price and then we will not return now. What do you mean? It means that the cleaning lady broke it and you don't want to take responsibility and blame it on the guest. Seeing that the customer has such a tough attitude and says there is no need to compensate. Are you bullying the weak and afraid of the strong? Do you need to record a room video before checking out of your hotel in the future? ?

The room is very clean and the service staff is very friendly. It is worth recommending!

The room environment is not bad, and there are many types of breakfast. The only regret is that there is no laundry room. Now, whether it is a mid-range or high-end hotel, it is basically equipped with a laundry room. It is recommended to add one, even if it is charged. 😊

Nice and clean, nice and clean, nice and clean, nice and clean, nice and clean, nice and clean, nice and clean, nice and clean, nice and clean, nice and clean, . .

The front desk service is very good. The service is very good

Facilities: average Hygiene: Moderate Environment: good Service: average Late check-out until 14:00. Overall, the location is very good. However, there is really nothing to do in Zhengzhou. It is not highly recommended. I only stayed here to watch Jacky Cheung's concert.

Good, the house is warm in winter and the service is attentive and enthusiastic.

The room is very nice, quiet, and the surrounding environment is good. There is a large supermarket downstairs, the price is right, the geographical environment is excellent, and there is free underground parking, which is very good!

The room is clean and tidy, the service is friendly, and they upgraded the room type for me for free. I will stay here again next time I am on a business trip to Zhengzhou!