Novotel Zhengzhou Convention Center Reviews
Novotel Zhengzhou Convention Center
Section A, Gelamu Building, No. 17 Shangwu Waihuan Road, Jinshui District, Zhengzhou, Henan, 450008, ChinaView Hotel Details
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Novotel Zhengzhou Convention Center Guest Reviews
4.7/5
Outstanding
2344 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2344)
Positive reviews(2294)
Reviews with photos/video(803)
Convenient location(395)
Easy to get around(375)
Friendly front desk staff(316)
Delicious breakfast(265)
Close to metro(232)
Would stay again(138)
Perfect for business trips(57)
Awesome gym(11)
Negative reviews(50)
Otgonzaya Jantsan
2-bed Room With City View
Stayed in Mar 2024
Family
11 review
Outstanding
Posted on Apr 1, 2024
Nice hotel, easy location.
Business center near. Bed is very comfortable. Breakfast is yami yami
Response from Property: Dear guest, your five-star praise warms Xiaomei's heart. Xiaomei is really happy to receive such a high praise from you. Thank you for your high praise of our employees. I hope you can treat Xiaomei as your home away from home in the future. Xiaomei has always treated guests as her friends and family, so that every guest who comes to Xiaomei can feel the warmth, intimacy and comfort of home. All Xiaomei staff are looking forward to your next visit! Sincerely, Guest Service Manager
Miss_Bella
Business Room - River-View (Double bed)
Stayed in Feb 2024
Family
6 review
Outstanding
Posted on Feb 18, 2024
It was an amazing experience! Gorgeous hotel with impeccable service. Would definitely book again.
6/8
Response from Property: Dear guests, hello! Seeing your rich and sincere 5-point praise, Xiaomei is so happy that she is about to fly~ We have always been committed to providing every guest with a home away from home feeling, and I believe that your feedback will be passed on to all our employees. Brings great encouragement. The hotel is located in the bustling business district of Zhengdong CBD, adjacent to the Henan Zhengzhou International Convention and Exhibition Center and Zhengzhou Wetland Park. It is close to Metro Line 5 and Metro Line 4. It is only 13 minutes away from Zhengzhou East Station and has convenient transportation. We hope you will continue to pay attention to us, and we will continue to work hard to enrich our customer service, so that you will have different surprises every time you stay. Novotel is waiting for you and your family to visit us next time! Sincerely, Guest Services Manager
Guest User
2-bed Room With City View
Stayed in Jun 2024
Business travelers
9 review
Great
Posted on Jun 4, 2024
Excellent customer services, convenient location next to conference centre, clean, well maintained amenities and good choice of food. Recommend to stay!
Response from Property: Dear guest: It is our great honor for you to choose to stay at Novotel Zhengzhou Convention Center, Novotel Zhengzhou Convention Center has always been committed to providing every guest with a homelike stay experience, We look forward to your next visit and wish you happiness and joy every day ！ Guest Service Manager
Carlos Eduardo Lencioni
Premier Twin-bed Room
Stayed in May 2024
Business travelers
4 review
Posted on May 6, 2024
Gym with few equipment, no swimming pool.
Clean apartment, good breakfast.
Response from Property: Dear guest: It is our great honor for you to choose to stay at Novotel Zhengzhou Convention Center, We sincerely apologize for not providing you with a good stay experience. Novotel Zhengzhou Convention Center has always been committed to providing every guest with a homelike stay experience, Regarding the issues you have mentioned, we have reported them to the relevant departments for follow-up. Due to system settings, we are unable to obtain your information. Please feel free to contact us at your convenience to provide better opinions and suggestions. Wish you happiness and joy every day ！ Dear Guest Service Manager
Chasetao
Superior Double Room
Stayed in Sep 2023
Business travelers
5 review
Outstanding
Posted on Sep 3, 2023
Very enjoyable stay, all amenities were clean and neat up to Novotel Accor standards. Please keep it that way ! Allez la France !
Guest User
Superior Double Room
Stayed in Jul 2024
Business travelers
1 review
Outstanding
Posted on Jul 31, 2024
good service, nice breakfast
LADISLAUS LADISLAUS
Premier Suite Room
Stayed in Apr 2024
Business travelers
4 review
Outstanding
Posted on Apr 18, 2024
Bill is good
Anonymous User
Superior Double Room
Stayed in Mar 2022
Other
26 review
Outstanding
Posted on Mar 7, 2022
Amy Lillian 👍🏻👍🏻👍🏻
Response from Property: The hotel's reply: Dear guest, thank you very much for your praise and warmth for the lovely employees. Xiaomei is really happy to receive your kind feedback! It is undoubtedly a great reward for us to be recognized and praised by you for everything we have carefully created for our guests. However, please believe that we will not be arrogant because we know that there is no end to progress and only persistent efforts can bring about long-term development. "There is always love across rivers and mountains", we will patiently wait for you to come home again in Zhengzhou! Sincerely, Guest Services Manager
sugarpop
Premier Twin-bed Room
Stayed in Sep 2022
Business travelers
65 review
Posted on Sep 22, 2022
Close to covid test station, staffs are so friendly
Chicken Feet
2-bed Room With City View
Stayed in Dec 2021
Business travelers
20 review
Posted on Dec 9, 2021
Toilet smelled very bad, probably a sewer problem. Breakfast was complete if you like chinese style breakfast otherwise not very good. Service staff very nice and helpful
Response from Property: Dear guest , thank you for your comments on the hotel! We deeply regret your experience during your stay in our hotel. Your valuable opinions are very important to us, and we have informed the Housekeeping and F&B of the suggestions for rectification. If you come here the next time, hope you could choose Novotel hotel again and give us a chance to make improvement. Looking forward to coming again! Guest service Manager
Nixinuo
Superior Double Room
Stayed in Nov 2021
Other
25 review
Outstanding
Posted on Nov 11, 2021
high standard especially when they had international tv channels back in those days would recommend
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Novotel Zhengzhou Mehao Hotel many times. We are very happy and proud to be recognized by you. We firmly believe that "no effort can be gained", and only by silently paying and doing things for the guests can we win your applause and love. We are determined to provide family members with humanized hardware services and warm and heartwarming software services, step by step to enhance the happiness of you and your family and friends. All the staff of Mehao Novotel sincerely look forward to your coming again, and look forward to bringing you a better staying experience next time! Sincerely, Guest Service Manager
Anonymous User
Superior Double Room
Stayed in Sep 2021
Business travelers
Outstanding
Posted on Oct 1, 2021
Lillian，bill
Anonymous User
Hollywood Double Room
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 4, 2024
I am very happy to come to Zhengzhou, meet my family, eat well and live better! Novotel Zhengzhou Meihao Hotel exceeded our expectations!
[1] Convenient transportation: Direct access to the subway, almost seamless connection from the subway to the hotel. [2] Exquisite facilities: Old five-star! Clean, sanitary and comfortable, the room has a wide view and a beautiful view of the CBD. The king-size bed is so comfortable to live with children! [3] Heartwarming service: The child was tired from the journey and had a fever at night. I bought antipyretic medicine. In the early morning, the hotel still arranged a robot to quickly deliver it to the room; I hope to rest more before leaving. The beautiful and handsome front desk lady of the hotel greeted me warmly and helped to delay the check-out time so that we could connect to the high-speed rail more comfortably. I am especially grateful to Xiao Du at the front desk for her understanding and help. We were taken care of in Zhengzhou, and we will choose to stay here again!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Novotel Zhengzhou Convention and Exhibition Center. I am very happy to hear your affirmation of our hotel. We have been committed to providing every guest with a home away from home feeling. I believe this feedback will bring great encouragement to all our employees. The hotel is located in the prosperous business district of Zhengdong CBD, adjacent to Henan Zhengzhou International Convention and Exhibition Center, Zhengzhou Wetland Park, close to Metro Line 5 and Metro Line 4, and only 13 minutes away from Zhengzhou East Station, with convenient transportation. Thank you again for your strong support and look forward to your visit again in the near future. Sincerely, Guest Service Manager
Guest User
2-bed Room With City View
Stayed in Jul 2024
Friends
3 review
Outstanding
Posted on Jul 26, 2024
The check-in process was very good. The hotel facilities are relatively complete and it is very convenient to go anywhere. The hotel entrance is the subway entrance, very close to Zhengzhou East Station and the Convention and Exhibition Center. Kiki at the front desk was very enthusiastic and responsive. The hotel's breakfast was also very rich and delicious, and there were midnight snacks in the evening. There were also free drinks in the hotel's refrigerator. I stayed for two days in a row and will choose Novotel when I stay in a hotel in the future.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Novotel Zhengzhou Meihao. We are very happy to hear your praise of the hotel and the recognition of the staff's service. The hotel is located in the bustling business district of Zhengdong CBD, close to Metro Line 5 and Metro Line 4, and only 13 minutes away from Zhengzhou East Station, with convenient transportation. We have been committed to providing every guest with a comfortable and clean stay environment and high-quality services. We believe that your feedback will be a great encouragement to all our employees. We hope you can continue to pay attention to us, sincerely welcome you to visit us again, and wish you a happy life! Sincerely, Guest Services Manager
Guest User
Executive Queen Room
Stayed in Jul 2024
Business travelers
4 review
Outstanding
Posted on Jul 29, 2024
The hotel has great facilities, comfortable beds, and warm and thoughtful service staff, especially the executive lounge Huanhuan and the restaurant supervisor Miss Mengyang left a deep impression on me. The hotel's details are very well done, and each room is equipped with free mineral water and tea, which makes people feel very intimate. During my stay in this hotel, I deeply felt the high-quality service and excellent facilities. The design of the hotel is very modern and comfortable, which made me feel very relaxed. The food in the restaurant is very delicious, especially the seafood and desserts. In addition, this hotel is very quiet, which allows me to rest well. The hotel is in a great location, with convenient transportation and many attractions around it. The room is spacious and bright, and the bedding is very comfortable, allowing people to enjoy a good sleep. I will definitely stay in this hotel again.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Seeing your rich and sincere 5-point praise, Xiaomei is so happy that she is about to fly~ We have been committed to providing every guest with a home-like feeling, and we believe that your feedback will bring great encouragement to all our employees. The hotel is located in the bustling business district of Zhengdong CBD, adjacent to Henan Zhengzhou International Convention and Exhibition Center, Zhengzhou Wetland Park, close to Metro Line 5 and Metro Line 4, and only 13 minutes away from Zhengzhou East Station, with convenient transportation. I hope you will continue to pay attention to us, and we will continue to work silently to continuously enrich the connotation of customer service, so that every time you stay there will be different surprises. Novotel is waiting for you and your family to visit next time! Sincerely, Guest Service Manager