Rebecca Hotel

Rebecca Hotel Reviews

Rebecca Hotel

No.198 West Street, Zhengzhou, ChinaView Hotel Details
Rebecca Hotel
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1 night

Rebecca Hotel Guest Reviews

4.7/5
Outstanding
273 review
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All Reviews(273)
Positive reviews(265)
Reviews with photos/video(41)
Easy to get around(54)
Close to metro(37)
Convenient location(37)
Friendly front desk staff(33)
Classy environment(22)
Stayed multiple times(14)
Many amenities(13)
Perfect for business trips(6)
Negative reviews(8)
Guest User
Superior Double Room
Stayed in Sep 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 10, 2023
An amazing hotel with great staff and location! The hotel is in the famous ErQi Square downtown area of Zhengzhou. It is literally right next to Xidajie subway exit. As soon as you exit B, you got escalators in to your left you’ll see the hotel. Can’t get better than that! The trip from Zhengzhou Airport will take your 1.5 hours from walking in and out almost but cost only 7 RMB. Most affordable way unless you need to get a taxi and are rushing. The hotel is very clean, good water, pressure in the bathroom and shower and air conditioning works great. I didn’t get to check out the small gym or the restaurant that is within the hotel but I’m sure it’ll be just enough for any traveler. And once you go outside, you will find much more options for food, supermarkets, etc. I’ll for sure be staying there again because it’s for the convenience!
saba rizwan
Business Double Room
Stayed in Jul 2023
Family
17 review
1.0/5
Posted on Jul 8, 2023
We have something urgent so we see that hotel near our work place ..they took half hour to book hotel for one day ..the hotel reception have one short height lady ..she have bad behavior...she was really bad ..next day we want to eat breakfast with our kid she refuse and said me sorry its close ..and said me its not free ..i said i know we pay you then she said me its close ..the time is just 9:15 .. I really dont like our stay at that hotel ...please foreigners dont go there ..furniture old ..parking bad...bed small and bathroom sink was leaked
Guest User
Business Double Room
Stayed in Aug 2023
Solo travelers
2 review
4.5/5
Great
Posted on Aug 10, 2023
very good hotel, good destination, in front of metro station. room was a little small
Guest User
Family Room
Stayed in Jan 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jan 28, 2024
The room experience was very good. Yaping and Xiaoke at the front desk provided good service. Check-out was quick. The location is very good. Recommended to stay!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing Rebecca Hotel. We are very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. Welcome to come back and experience it again, and wish you a happy life!
Baobeidaniu
Business Double Room
Stayed in Jan 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jan 5, 2024
The room is very good. There is free mineral water in the corridor. The location is convenient. The subway entrance is at the door. The service provided by Lijuan and Yaping at the front desk is very good. It is recommended to stay here.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Zhengzhou Rebecca Hotel! The hotel is located in the center of Zhengzhou, close to the train station and Erqi Square Metro Station (transfer station for Lines 1 and 3). In front of the hotel is West Street Station (Exit B) of Metro Line 3, and there are Erqi Square nearby. Memorial Tower, Asia Bonjour City, City of David, Vientiane City, Intangible Cultural Heritage Internet celebrity Ping Ping Street and other landmarks and shopping malls. Staying at Zhengzhou Rebecca Hotel can realize your desire to integrate food, accommodation, shopping, entertainment and travel! Sincerely wish you a pleasant trip and look forward to your visit again!
Anonymous User
Discount Twin Room
Stayed in Dec 2023
Family
21 review
4.5/5
Great
Posted on Dec 11, 2023
The room is spacious and of old four-star standard. It is convenient for traveling. It is right from Exit B of West Street Subway Station. There is Fang Datong Hu Spicy Soup next to it. There is a small gift for you when you check in. The only thing that needs improvement is that the front desk needs to prepare some mineral water. You can ask for it at the front desk. The front desk said no. Nowadays, in hotels large and small, most front desks still have mineral water, let alone four-star hotels.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for taking the time to share and comment on your stay and experience in such detail despite your busy schedule. You also gave us your comments and suggestions. The public areas of the hotel are equipped with free bottled mineral water for guests to take, and the lobby area also has dedicated health tea, tea bags, coffee, etc. We have fed back your suggestions to the relevant departments for adjustment. Thank you again for your understanding and support. I sincerely wish you a pleasant journey and look forward to your visit again!
Mengnuolisuo001
Discount Twin Room
Stayed in Oct 2023
Family
10 review
5.0/5
Outstanding
Posted on Oct 22, 2023
It's pretty good, the environment is very clean, the room is spacious, and the fragrance is everywhere. The environment inside and outside the hotel is quite good, and it doesn't feel noisy. How can there be negative reviews?
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying at Rebecca Hotel! Thank you for your sincere praise. Rebecca Hotel will continue to work hard and innovate to bring you a different high-quality stay experience! Let’s meet at the Rebecca Hotel next time!
Daian
Executive Twin Suite
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 6, 2024
A very nice hotel to stay in. From the front desk to the aunties in the housekeeping department, the service attitude is very good. I booked an executive suite with my baby, so the baby goes to bed early, so it doesn't matter. The space number and layout are also very easy to live in. The health condition is also satisfactory. We originally booked one night, but later extended our stay twice and stayed for almost a week. At the same time, I also helped my parents upgrade their room to a neighboring room on the same floor. Another thing I need to thank is that my mother has a bad back and all the hotel mattresses are too soft to sleep on, so it’s very difficult every time she goes out. The guest room aunt immediately helped solve this problem and settled it down. He also enthusiastically introduced local doctors who treat low back pain. The hotel is also very convenient for traveling and eating. The famous noodle restaurant is just walking distance nearby. A very comfortable and satisfying trip. Will come again and recommend~~ Good business!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing Rebecca Hotel and giving us good reviews and sharing your stay experience! We are very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. Welcome to come back and experience it again, and wish you a happy life!
Keshourongyu
Executive Double Suite
Stayed in Dec 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 25, 2023
This executive suite is very good, the environment is very suitable, the sound insulation effect is very good, it is very comfortable to sleep until you wake up naturally.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time!
Guest User
Deluxe Standard Room
Stayed in Nov 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 7, 2023
Good, good, good.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for liking the Rebecca Hotel, which provides you with a warm and comfortable space. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. Welcome to come back and experience it again, and wish you a happy life!
Guest User
Business Double Room
Stayed in Dec 2023
Business travelers
66 review
2.0/5
Posted on Dec 15, 2023
Can't watch TV, the network is very poor, you can't even see the live broadcast, not suitable for business trips
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your stay and review. I am very sorry that your stay was not 100% satisfactory. We have promptly reported your feedback to relevant departments for investigation, implementation, and rectification to improve product quality and quality. Rebecca Hotel is located near Erqi Square. It is quiet in the bustle. There is a subway station in front of the door, and the transportation is very convenient! We sincerely look forward to your having the opportunity to visit again and strive to bring you surprises next time. I wish you a happy life!
Guest User
Panoramic Queen Room
Stayed in Nov 2023
Business travelers
12 review
3.0/5
Posted on Jan 9, 2024
The facilities are not worthy of the price, they feel too old, and the front desk is indifferent
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing our Rebecca Hotel. We also regret that this stay could not leave you with a good memory. We are deeply sorry! After seeing your feedback, we will immediately investigate, verify and make corrections. Thank you for your review, which gives us room for improvement. We will work hard to improve and improve. Rebecca Hotel looks forward to meeting you again and wishes you a happy life!
Guest User
Discount Twin Room
Stayed in Nov 2023
Booked for others
3 review
2.7/5
Posted on Nov 2, 2023
When booking a room for a customer, the page showed free good night milk. However, I didn't see it when I actually checked in. Even if the free gift was floating around, there was no notification or any prompt. The ticket page now shows a free widget, but it was not there when checking out, so I might as well not write it down. I wrote a lot of lies, it’s better to just make the house price cheaper.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your stay and leaving your valuable comments. We are sorry that this stay has brought you an unpleasant experience. We would like to express our sincerest apologies! Good night milk and welcome gift are one of our value-added services. There may be a problem in some aspects of execution. After seeing your feedback, we immediately asked the relevant departments to conduct an in-depth review and draw inferences from one example to conduct self-examination and self-correction of the relevant service processes. The quality inspection department will supervise and assess. We believe we will take this as an opportunity to improve service standards. Thank you again for your understanding and tolerance. We will continue to improve our work in the future and strive to surprise you next time. We sincerely look forward to your visit again and wish you a happy life!
Guest User
Panoramic Queen Room
Stayed in Jan 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 26, 2024
Health: good Good environment good service Facilities: good Breakfast: OK
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time!
Xiangxiangjiemo
Business Double Room
Stayed in Jan 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Jan 26, 2024
When traveling to Xinxiang, Zhengzhou, it is convenient to travel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your trust. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!