Holiday Inn Express Zhengzhou Jinshui Road Zhongzhou Reviews
Holiday Inn Express Zhengzhou Jinshui Road Zhongzhou
No.114 Jinshui Road, Jinshui District, Zhengzhou, Henan, 450003, ChinaView Hotel Details
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Holiday Inn Express Zhengzhou Jinshui Road Zhongzhou Guest Reviews
4.7/5
Outstanding
1678 review
Verified reviewsLocation4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(1678)
Positive reviews(1648)
Reviews with photos/video(153)
Friendly front desk staff(158)
Delicious breakfast(110)
Great location(102)
Easy to get around(75)
Convenient parking(34)
Stayed multiple times(21)
Perfect for business trips(16)
Average decor(10)
Negative reviews(30)
Anonymous User
Standard Queen Room
Stayed in Jul 2024
Solo travelers
4 review
Amazing
Posted on Jul 8, 2024
Part of IHG group. Good location & excellent services, Have to check out late due to delayed flight. 刘若楠& 韩玮 organised for me without any hesitation. Their staff try their best to accommodate your needs from letting phone charger,umbrella and other things at all times. 朱文娟& 李唱唱 from the reception always greet you with a smile. Very patient & professional!
Response from Property: Dear guests, thank you for choosing to stay at Holiday Inn Express Zhengzhou Zhongzhou and thank you for your good comments for hotel. We are committed to providing a comfortable living and leisure environment for every guest. The hotel is surrounded by garden landscape, the tranquility of heavy traditional Chinese culture and the elegant romance of the West are perfectly combined, allowing you to experience and immerse yourself here. Express Café located in the lobby on the first floor, offers a heartwarming breakfast to start your one day. We sincerely look forward to your visit.
Jensem
Standard Queen Room
Stayed in Dec 2023
Solo travelers
5 review
Outstanding
Posted on Dec 16, 2023
This was my 2nd time to stay here. As usual, friendly staff, clean and tidy room. Most important is the reasonable price. Great location in the middle of ZhenZhou. Nice breakfast.
Response from Property: Dear guests, thank you for choosing to stay at Holiday Inn Express Zhengzhou Zhongzhou, and thank you for your strong support to the hotel as always. The hotel values the guest experience, and our goal is to provide high-quality service to every guest, and strive to make every guest feel at home here. We hope you can still choose our hotel for your next stay, and our Chief Guest Experience Officer will always provide you with efficient and attentive service. Looking forward to your next visit! Jasmine Qin, General Manager
Guest User
Standard Queen Room
Stayed in Jun 2024
Couples
1 review
Outstanding
Posted on Jul 16, 2024
The staff was very helpful and professional. They knew what to do and were well trained.
They gave us water when we arrived because it was very hot outside.
Harry and Criska help us!
The hotel is at a good location near buses and subways.
The rooms were clean and well maintained!
The breakfast was good. I wish that it had a small selection of American foods because it is an American brand.
However, in general it was good and decent food with big selection and decent coffee and tea!
We would come back!
Response from Property: Dear guests, thank you for choosing to stay at Holiday Inn Express Zhengzhou Zhongzhou and thank you for your good comments for hotel. We are committed to providing a comfortable living and leisure environment for every guest. The hotel is surrounded by garden landscape, the tranquility of heavy traditional Chinese culture and the elegant romance of the West are perfectly combined, allowing you to experience and immerse yourself here. Express Café located in the lobby on the first floor, offers a heartwarming breakfast to start your one day. We sincerely look forward to your visit.
H.Chung
Standard Queen Room
Stayed in Jun 2024
Solo travelers
3 review
Outstanding
Posted on Jun 9, 2024
This is a very good hotel ,very comfortable room and bed.The bathroom has all washing facilities ,the room cleaner miss wang has good observation and care the clients .Breakfast is delicious ,including Chinese and Europe style. The reception three staffs is perfect， sincere and polite to customers ,李汶遙，劉若楠，劉昆，They are good cooperation team.They lookafter the client friendly and care.Especially 李汶遙 she treat customers very careful like a family junior .she is pretty and lovely in my mind.👍👍🌹🌹.I would come again.
The window need to clean although she treated me in a higher flat .still good for watching far but not good for looking close .Maybe l am too picky ,this is another department job.
Response from Property: Dear guests, thank you for choosing to stay at Holiday Inn Express Zhengzhou Zhongzhou and thank you for your good comments for hotel. We are committed to providing a comfortable living and leisure environment for every guest. The hotel is surrounded by garden landscape, the tranquility of heavy traditional Chinese culture and the elegant romance of the West are perfectly combined, allowing you to experience and immerse yourself here. Express Café located in the lobby on the first floor, offers a heartwarming breakfast to start your one day. We sincerely look forward to your visit. Jasmine Qin General Manager
DSteven16
Standard Queen Room
Stayed in Oct 2023
Business travelers
40 review
Outstanding
Posted on Oct 16, 2023
Last stay in this hotel for my trip. I have an awesome stay. The hospitality was great wit very friendly and helpful front desk 王铭洋. Appreciated all the hotel staff that attended me n give me a wonderful stay in zhengzhou henan China
Response from Property: Dear guests, thank you for choosing to stay at Holiday Inn Express Zhengzhou Zhongzhou, and thank you for your strong support to the hotel as always. The hotel values the guest experience, and our goal is to provide high-quality service to every guest, and strive to make every guest feel at home here. Recently, the hotel has completed the elevator renovation project, and the hotel will continue to improve and adjust the facilities and equipment to provide guests with a more comfortable living environment. The breakfast has been newly upgraded with the new "Smart Selection of Noodles" cooperation and Luckin Coffee, providing guests with energy supply for the day. We hope you can still choose our hotel for your next stay, and our Chief Guest Experience Officer will always provide you with efficient and attentive service. Looking forward to your next visit! Jasmine Qin, General Manager
Fah227
Standard Queen Room
Stayed in Apr 2024
Solo travelers
11 review
Posted on Apr 5, 2024
Check in was very smooth and easy. Cici Ella on reception was fantastic and very friendly . One con is that the fitness room isn’t actually in the hotel .
Response from Property: Dear guests, thank you for choosing to stay at Holiday Inn Express Zhengzhou Zhongzhou and thank you for your good comments for hotel.Co-located with Smart Choice are the two brands of Crowne Plaza and Holiday Inn under InterContinental. The facilities of the three hotels are shared. We are committed to providing a comfortable living and leisure environment for every guest. The hotel is surrounded by garden landscape, the tranquility of heavy traditional Chinese culture and the elegant romance of the West are perfectly combined, allowing you to experience and immerse yourself here. Express Café located in the lobby on the first floor, offers a heartwarming breakfast to start your one day. We sincerely look forward to your visit. Jasmine Qin General Manager
HAROUN
Standard Queen Room
Stayed in Jul 2024
Business travelers
28 review
Posted on Jul 26, 2024
Friendly front desk staff and a quiet place
Response from Property: Dear guests, thank you for choosing to stay at Holiday Inn Express Zhengzhou Zhongzhou and thank you for your good comments for hotel. We are committed to providing a comfortable living and leisure environment for every guest. The hotel is surrounded by garden landscape, the tranquility of heavy traditional Chinese culture and the elegant romance of the West are perfectly combined, allowing you to experience and immerse yourself here. Express Café located in the lobby on the first floor, offers a heartwarming breakfast to start your one day. We sincerely look forward to your visit.
Guest User
Standard Queen Room
Stayed in Apr 2024
Business travelers
3 review
Outstanding
Posted on Apr 5, 2024
A good place for foreign guests. Not far from the train station
Response from Property: Dear guest, we are very happy to see your sincere review. Holiday Inn Express Zhengzhou Zhongzhou is located on Jinshui Road in Zhengzhou, with convenient travel and convenient transportation, just across the road from the Bauhinia Park. As Zhengzhou's first opened Smart Choice brand hotel, we always welcome every guest with InterContinental's true hospitality approach. with Smart Choice are the two brands of Crowne Plaza and Holiday Inn under InterContinental. Thank you again for your choice and recognition, and I look forward to your return in 2024. I wish you all the best! General Manager
James Anthony
Standard Queen Room
Stayed in Oct 2023
Other
4 review
Very Good
Posted on Oct 3, 2023
Cici Michelle was helpful at the front desk and tried to communicate in English. The price is very affordable so any criticism is nit picking. Room was a touch cold and A/C didn’t heat up. Otherwise everything was fine.
Response from Property: Dear guests, Thank you very much for providing the valuable feedback and we apologized for it caused the inconvenience to you. Our engineering will fix it and we are expecting your next stay with us. The Chief Guest Experience Officer is always here to provide help at any time. cheers Jasmine Qin , General Manager
Damin
Standard 2-bed Room
Stayed in Sep 2023
Family
9 review
Outstanding
Posted on Sep 23, 2023
Friendly and smiling staff, always ready to help in their happy face, hey are honest and indeed ready assists to meet the requests when we asked. This is really a place where makes us feel like at home.
Response from Property: Dear guests, thank you for choosing Holiday Inn Express Zhengzhou Zhongzhou. Thank you for your praise and high recognition of the staff service! Treat the customer first and making travel easier for guests has always been our philosophy as a service industry, and the hotel's Chief Guest Experience Officer will always provide you with efficient and attentive service. Looking forward to your next visit! Jasmine Qin, General Manager
Jules
Standard 2-bed Room
Stayed in Mar 2024
Family
1 review
Outstanding
Posted on Mar 4, 2024
Nancy and Michelle is good and friendly , very good 🤗
Response from Property: Dear guest, we are very happy to see your sincere review. Thank you for your recognition of the hotel staff.Holiday Inn Express Zhengzhou Zhongzhou is located on Jinshui Road in Zhengzhou, with convenient travel and convenient transportation, just across the road from the Bauhinia Park. we always welcome every guest with InterContinental's true hospitality approach. Thank you again for your choice and recognition, and I look forward to your return in 2024. I wish you all the best!
Guest User
Standard 2-bed Room
Stayed in Sep 2023
Couples
4 review
Outstanding
Posted on Sep 9, 2023
We have been staying at this facility whenever we come to Zhengzhou to visit our friends and family. This time we noticed the facility was remodeled with upgraded bathroom. The breakfast is still as good as before with many varieties. The staff at the service desk is very friendly and courteous like they had been in the past. We will continue to be it’s loyal visitor for the future trips.
Response from Property: Dear guests, thank you for choosing to stay at Holiday Inn Express Zhengzhou Zhongzhou, and thank you for your strong support to the hotel as always. The hotel values the guest experience, and our goal is to provide high-quality service to every guest, and strive to make every guest feel at home here. Recently, the hotel has completed the elevator renovation project, and the hotel will continue to improve and adjust the facilities and equipment to provide guests with a more comfortable living environment. The breakfast has been newly upgraded with the new "Smart Selection of Noodles" cooperation and Luckin Coffee, providing guests with energy supply for the day. We hope you can still choose our hotel for your next stay, and our Chief Guest Experience Officer will always provide you with efficient and attentive service. Looking forward to your next visit! Jasmine Qin, General Manager
Wendy Angela
Standard Queen Room
Stayed in Feb 2023
Family
4 review
Outstanding
Posted on Mar 21, 2023
Enjoyed our 5 says holiday here. A perfect place to unwind with friends or family.
Response from Property: Dear guests, thank you for choosing to stay at Holiday Inn Express Zhengzhou Zhongzhou and thank you for your good comments for hotel. We are committed to providing a comfortable living and leisure environment for every guest. The hotel is surrounded by garden landscape, the tranquility of heavy traditional Chinese culture and the elegant romance of the West are perfectly combined, allowing you to experience and immerse yourself here. We sincerely look forward to your visit. General Manager Jasmine Qin
Guest User
Standard Queen Room
Stayed in Jul 2023
Business travelers
2 review
Outstanding
Posted on Jul 4, 2023
The personal there are professional and kind. Thanks CICI Ella for your kindness and service 👍👍👍👍👍👍
Response from Property: Dear guest, thank you for choosing to stay at the Zhongzhou Zhongzhou Holiday Inn Express hotel. thanks again loyalty with our hotel and the IHG Brand hotel. with Cici Ella two of colleagues appreciate your affirmation of hotel work and share your wonderful Journey with us. Looking forward to meeting you again at the hotel. General manager Jasmine Qin
Vlad-i
Standard 2-bed Room
Stayed in Jun 2023
Friends
13 review
Very Good
Posted on Jun 18, 2023
The good: access to pool, sauna, steam room. Staff are nice.
The not so good: room is a bit worn out, but not terrible. Noise from street is loud. The breakfast is mediocre.
Nothing was horrible.
Response from Property: Dear guests, thank you for choosing to stay at Holiday Inn Express Zhongzhou, the hotel listens attentively to the voice of every guest. Xiaozhi's home has good location, and the compound has a large free surface parking lot, which is convenient for living. It is located in the same location as the Crowne Plaza zhengzhou , which was founded in 90 years, and resources are shared. The hotel has a heated swimming pool with natural lighting, you can experience the feeling of blue waves and relaxation during the intense business trip. Wake up in the morning, the neat and orderly restaurant prepares a delicious breakfast for you, especially freshly cooked noodle stalls, which warms the heart and stomach. At night, you can taste authentic barbecue food at Zhongzhou Beer Garden and feel the beautiful atmosphere of the night. We look forward to seeing you again soon and have a great trip! Jasmine Qin , General Manager