Guest User
January 12, 2025
When checking in, the front desk staff Zoey and Andy were friendly and professional. From the moment we stepped into the hotel, we felt a warm welcome. They carefully checked the reservation information, quickly arranged the room for us, and kindly informed us of the floor of the room, the location of the elevator, and some precautions for check-in. When we had special requirements for the room type, they actively coordinated and quickly solved it for us. The whole process was efficient and comfortable.
Checking out was also satisfactory. Staff Yoyo did not delay at all, quickly checked the room, and sent us off with a smile. At the same time, they also asked if there was anything we were not satisfied with during our stay. This attitude of actively collecting feedback is rare. Whether it is check-in or check-out, the service of the hotel front desk reflects a very high standard, which makes our trip full of good memories at the beginning and end.
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