Starway Hotel (Zhongshan Tanzhou Store)

Starway Hotel (Zhongshan Tanzhou Store) Reviews

Starway Hotel (Zhongshan Tanzhou Store)

No.112, Tanshen North Road, Tanzhou Town, Zhongshan, Guangdong, ChinaView Hotel Details
Starway Hotel (Zhongshan Tanzhou Store)
Starway Hotel (Zhongshan Tanzhou Store)Starway Hotel (Zhongshan Tanzhou Store)Starway Hotel (Zhongshan Tanzhou Store)
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Starway Hotel (Zhongshan Tanzhou Store) Guest Reviews

4.7/5
Outstanding
615 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(615)
Positive reviews(612)
Reviews with photos/video(127)
Friendly front desk staff(56)
Delicious breakfast(39)
Classy environment(38)
Great value for money(36)
Convenient parking(19)
Large rooms(16)
Quiet & comfortable(13)
Stayed multiple times(8)
Negative reviews(3)
Guest User
Deluxe 2-bed Room
Stayed in Aug 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Very good service.
Ming905
Deluxe Queen Room
Stayed in Feb 2024
Couples
23 review
5.0/5
Outstanding
Posted on Feb 15, 2024
It is a good experience!
Timber
Superior 2-bed Room
Stayed in Jan 2024
Travel with friends
11 review
4.0/5
Very Good
Posted on Jan 28, 2024
New hotel and clean
Guest User
Superior Queen Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Very good
Guest User
Superior Queen Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Clean and tidy, the room is spacious and bright, there is a rest area in the lobby, and the service attitude is good.
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review Xiaoxing! We are very honored that you chose Xiaoxing as your stopover among the vast crowd. Here, everyone is our distinguished guest, and every meeting is a fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Guest User
Superior Queen Room
Stayed in Mar 2024
Family
6 review
4.0/5
Very Good
Posted on Mar 31, 2024
The location and environment are quite good. The attitude of the waiters is very professional. From the front desk to the logistics staff, as long as you have any questions, they will try their best to solve them for you. The check-in time was still early that day. I booked two rooms with children. The front desk waiter could choose a room to check in first and also helped us refrigerate the food. At night, the children couldn't sleep because of the dripping toilet. The front desk staff and the logistics uncle checked, repaired and handled the plan very well. The breakfast was also delicious. The hotel's equipment is insufficient. There is no refrigerator in the room, the toilet is easily blocked, and the drain is dripping, but the room is clean. 
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for choosing to stay in our hotel. We sincerely apologize for the problems that occurred during your stay. We will definitely adopt your opinions and work hard to improve. It has always been the service purpose and goal of our hotel to make every guest feel at home and comfortable. As long as you come here, you are my guest. We will serve every family member with our heart. Your satisfaction is also my motivation to move forward. I look forward to your next visit!
Guest User
Superior Queen Room
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The lady at the front desk was very friendly and I asked her to avoid the lift room as much as possible. The two young ladies were very nice and helped me choose the middle room. There are many parking spaces, the room is very clean, and the toilet has a light fragrance... The air is very suction, the water pressure is very good, the bath is very comfortable, and the air conditioner is strong👍The mattress is very hard, I am very timid and can't be taught😅 , Dianzhixunluo is so comfortable, hard yet soft. Although the hotel is not a smart device, it doesn't matter. There are a lot of places to eat around... Check out and the lady at the front desk was surprised that we didn't have any water to drink, so she specially gave us 2 bottles of water.. It was very heartwarming 💖 I will book again next time, the hotel is very good👍👍👍👍👍👍
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review Xiaoxing! We are very honored that you chose Xiaoxing as your stopover among the vast crowd. Here, everyone is our distinguished guest, and every meeting is a fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Environment: Nice, the room is not big, enough for 4 people. Facilities: There is parking, which is very convenient. I have not enjoyed the others. Cleanliness: good but could be better Service: Courteous, children’s toothbrushes are provided
Original TextTranslated by Google
Response from Property: Thank you for your generous gift of five little stars. May you shine like a star and not be lonely. With your support, we will continue to work hard!
Guest User
Superior Queen Room
Stayed in Mar 2024
Travel with friends
12 review
3.0/5
Posted on Mar 25, 2024
It was my first time to stay in January 2023. The cleanliness in all aspects was very good, so this is my second stay. The hotel location and staff service are great. 2 bottles of water are provided for free in the room every day. I was kind enough to ask for it when I left. Don't drink water on the road. The air conditioner is in place and the dust filter is very clean. The quilt cover and towels in the room are very white. Even the floor of the room needs to be cleaned more. The exhaust fan in the bathroom is super loud. I really hope the hotel management can do something about it. After seeing the reviews, I can make solid improvements. As a guest, I also look forward to staying again. Thank you.
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6/9
Response from Property: Dear guest, hello! We are very sorry for the trouble we have caused you. Thank you for staying with us and giving us feedback on your stay. We have received your valuable suggestions and have already given feedback and communicated with you to try to solve them as soon as possible. We are very sorry that your stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. We will continue to demand more of ourselves and look forward to your next visit to test our progress. I wish you a happy life!
Guest User
Deluxe Suite
Stayed in Mar 2024
Travel with friends
6 review
3.5/5
Posted on Mar 18, 2024
The hotel is newly opened and some of the rooms are not yet fully equipped. I stayed in a deluxe suite. The room was spacious and cost-effective. The hotel uses intelligent robots to deliver meals, which feels good, and the service attitude of the employees is also very good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry for the trouble we have caused you. Thank you for staying with us and giving us your feedback. We are very sorry that this stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. We will continue to demand more of ourselves and look forward to your next visit to test our progress. I wish you a happy life!
Ivywinglam
Superior Queen Room
Stayed in Mar 2024
Couples
40 review
5.0/5
Outstanding
Posted on Mar 16, 2024
The hotel is very new and very good. I will stay again next time. The attitude of the front desk staff is also very good. The neighborhood is also very quiet and the facilities are very complete.
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise! We will continue to maintain the excellent accommodation environment and considerate service, so that you can feel the warmth of home. We look forward to your visit again and wish you a happy life full of joy!
Gaohanhanhanhan
Superior Queen Room
Stayed in Mar 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Not bad, similar to Atour, the price difference is more than 100. The price-performance ratio is still good, but the TV is a bit small, lying on the bed is too far, can't see anything
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry for the trouble we have caused you. Thank you for staying with us and giving us your feedback. We are very sorry that this stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. We will continue to demand more of ourselves and look forward to your next visit to test our progress. I wish you a happy life!
AndyT
Superior 2-bed Room
Stayed in Mar 2024
Couples
15 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The hotel has just opened. It is clean and the service is very good. However, the decoration materials are average and I believe it will age quickly. I hope it can be well maintained and maintain the standard. Breakfast is okay, just needs a coffee machine😊
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise! We will continue to maintain the excellent accommodation environment and considerate service, so that you can feel the warmth of home. We look forward to your visit again and wish you a happy life full of joy!
Guest User
Superior Queen Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 6, 2024
The hotel is very new, the decoration, bedding, and towels are all good, which can be compared with Atour. The king-size room is very spacious and has a bay window. I will choose this place again when I travel on business in the future.
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review Xiaoxing! We are very honored that you chose Xiaoxing as your stopover among the vast crowd. Here, everyone is our distinguished guest, and every meeting is a fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Xianrennanbowan
Superior 2-bed Room
Stayed in Feb 2024
Family
55 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Although Starway Hotel belongs to Zhongshan City, its location is at the junction of Zhuhai City. For self-driving guests, it is a short trip to enter the city of Zhongshan within a few kilometers. The parking lot is also free, making it easy to get in and out. Your store is newly opened. The hardware facilities are impeccable. The software service lobby is clearly visible. There is a coffee break place, a robot waiting at the door to deliver food and drinks. There is a sofa area for guests. The guest rooms are spacious, with new linens, and the hygiene is as clean as home. Especially the breakfast, which offers both Chinese and Western dishes, has so many varieties that I can’t list them all. All in all, it’s a delicious old-fashioned snack! The key is that it’s the Spring Festival, and the price is so affordable. I planned to stay for two days in a row, but because it was a bit far away from my friend’s house, I checked out for another day. The handsome guy and pretty girl who were the assistant managers in the lobby quickly checked out and checked out. Come again with reduced invitation! The experience of staying here~feeling like home, great value for money, highly recommended!
Original TextTranslated by Google
6/13
Response from Property: Thank you for taking the time out of your busy schedule to review Xiaoxing! We are very honored that you chose Xiaoxing as your stopover among the vast crowd. Here, everyone is our distinguished guest, and every meeting is a fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!