Vienna Hotel (Zhongshan Ancient Town Haizhou)

Vienna Hotel (Zhongshan Ancient Town Haizhou) Reviews

Vienna Hotel (Zhongshan Ancient Town Haizhou)

No. 1 North of Zhongxing Avenue, Zhongshan, Guangdong, ChinaView Hotel Details
Vienna Hotel (Zhongshan Ancient Town Haizhou)
Vienna Hotel (Zhongshan Ancient Town Haizhou)Vienna Hotel (Zhongshan Ancient Town Haizhou)Vienna Hotel (Zhongshan Ancient Town Haizhou)
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Vienna Hotel (Zhongshan Ancient Town Haizhou) Guest Reviews

4.9/5
Perfect
674 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(674)
Positive reviews(670)
Reviews with photos/video(74)
Classy environment(65)
Friendly front desk staff(46)
Awesome amenities(41)
Delicious breakfast(36)
Convenient parking(33)
Well decorated(10)
Perfect for business trips(8)
Stayed multiple times(6)
Negative reviews(4)
Guest User
Deluxe Double Room
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Very nice
Guest User
Deluxe Double Room
Stayed in Mar 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Mar 18, 2024
There was a problem with the shower head and I asked for it to be replaced. I didn’t confirm the solution and just replied that every room was the same. But if I stayed in a different branch today, there would be no problem.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for sharing your stay experience with us and providing us with valuable comments and suggestions for our work! We have made improvements in time. We failed to leave you with perfect memories this time, and we look forward to making them up next time (give us a chance!) We are working hard and look forward to your witnessing! wish all the best!​
Guest User
Deluxe Room (2 beds)
Stayed in Jan 2024
Family
6 review
3.5/5
Posted on Jan 23, 2024
The location of the hotel is good. The Cantonese restaurant next to it is very good and convenient, but the decoration is old. I booked two rooms, one of which smelled of cigarette smoke and had no facilities. But it’s reasonable at this price.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Vienna Hotel Guzhen Haizhou Branch. What you want when traveling is comfort, kindness, and warmth. How can we not work hard to meet your wishes? Thank you Thank you for your choice and feedback on your stay. We know that this is the greatest care and help to us. We will study and solve it carefully to provide you with a more comfortable and warm stay experience. All the hotel staff look forward to your stay again!
Anonymous User
Superior Room (2 beds)
Stayed in Jun 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jun 22, 2024
Clean and comfortable environment
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to know from your message that I have left such a good impression on you. I hope you can continue to pay attention to Vienna Hotel Guzhen Haizhou Branch in the future and tell us more about your feelings and experiences when you stay in the future. Enthusiasm welcome next time!
Guest User
Superior Room (2 beds)
Stayed in Dec 2023
Family
2 review
2.7/5
Posted on Dec 11, 2023
I live with a child, and Jingran gave me a smoking room and floor!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Vienna Hotel Guzhen Haizhou Branch. What you want when traveling is comfort, kindness, and warmth. How can we not work hard to meet your wishes? Thank you Thank you for your choice and feedback on your stay. We know that this is the greatest care and help to us. We will study and solve it carefully to provide you with a more comfortable and warm stay experience. All the hotel staff look forward to your stay again!
Guest User
Deluxe Room (2 beds)
Stayed in Jul 2023
Family
1 review
3.2/5
Posted on Jul 3, 2023
I waited for half an hour to check in at 1415. The room was still being cleaned and there was no room yet. Moreover, no one was checking in at that time. It was a waste of time. The air conditioner in the room was very windy at the smallest level. It blew on my head all night and I couldn't sleep well.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support of Vienna Hotel (Zhongshan Guzhen Haizhou Branch) and your thoughtful review. I am very sorry for bringing you a bad stay experience. Xiaowei solemnly apologizes to you for your feedback on the room style. It's a big problem. Xiaowei has reported it to the engineering department and repaired it. We will also regularly check the air conditioning problems in all rooms. You have a bad experience during your stay. Xiaowei apologizes to you again. I hope you can It can give Xiaowei a chance to change himself. If you come here next time, it is recommended that you follow the official account of Jinjiang Hotel, which has a more detailed introduction and preferential policies of the hotel. You can also contact the store. The hotel has a dedicated person to serve you. All Vienna Hotel Guzhen Haizhou Branch The staff welcomes you for your next stay and wishes you a happy life!
Anonymous User
Superior Double Room
Stayed in Nov 2022
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 15, 2022
The environment is beautiful, the air is fresh, the front desk staff has a good reception attitude, the room facilities are fairly new, the overall feeling is good, the breakfast is rich, you can continue to stay next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support and recognition in all aspects of the hotel, and I am very pleased that the breakfast made suits your appetite. We will definitely work harder to do our best. Your satisfaction is our greatest motivation! Thank you for your 5-point praise. I believe that good word-of-mouth comes not only from the hotel's own quality service, but also from the good experience and communication of customers! At the same time, we are also honored to provide you with the best quality service. We look forward to your recommending us to more relatives and friends, and look forward to your next visit. I wish you a happy life!
Guest User
Deluxe Double Room
Stayed in Apr 2023
Business travelers
3 review
1.0/5
Posted on Apr 16, 2023
I plugged my phone into the bedside table to charge it at night. I forgot to pick up the charger when I went out. I called the front desk to inquire and they said I didn’t see it. 🤣🤣Please take a closer look😁
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Vienna Hotel Guzhen Haizhou Branch! What you want when traveling is comfort, kindness, and warmth. How can we not work hard to meet your wishes, because this is also our wish, and we would like to come to Vienna Hotel Ancient Town Haizhou Branch Everyone is happy!
Guest User
Deluxe Double Room
Stayed in Mar 2023
Couples
3 review
1.5/5
Posted on Mar 25, 2023
The room had a strong smell and was not hygienic. The only advantage was the high water pressure.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your choice to stay and your feedback, and thank you for your valuable suggestions to us. We know that this is the greatest love and help to us. We will seriously study and solve it to provide you with a more comfortable and warm stay. experience. All the hotel staff look forward to your stay again!
Cuicanxinghe8666
Superior Double Room
Stayed in Nov 2023
Business travelers
9 review
4.0/5
Very Good
Posted on Dec 1, 2023
Economical and affordable, okay
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Vienna Hotel Ancient Town Haizhou Branch will always stand in this city, waiting for your arrival! See you soon! Wish you always smile ^_^!
Guest User
Superior Double Room
Stayed in Jan 2023
Family
3 review
4.0/5
Very Good
Posted on Jan 27, 2023
The surrounding area is pretty good, with food, entertainment, and convenient transportation.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. Xiaowei will always maintain our original intention and strive to get your praise every time~ Our store is located in the center of Haizhou, with convenient travel around. I believe that good reputation comes not only from the hotel itself In addition to the quality service, it also comes from the good experience and communication of customers. We look forward to you recommending us to more relatives and friends. We also look forward to your next visit. I wish you a happy life!
Guest User
Business Room (2 beds)
Stayed in Mar 2023
Business travelers
2 review
3.7/5
Posted on Mar 22, 2023
It’s okay, the price increases too much during the holidays
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your choice to stay and your feedback, and thank you for your valuable suggestions to us. We know that this is the greatest love and help to us. We will seriously study and solve it to provide you with a more comfortable and warm stay. experience. All the hotel staff look forward to your stay again!​
Guest User
Superior Room (2 beds)
Stayed in Apr 2023
Family
2 review
4.0/5
Very Good
Posted on Apr 9, 2023
It’s okay, I’ll keep coming if I need to in the future
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your encouragement and recommendation of Vienna Hotel (Guzhen Haizhou Branch)! A gold medal and a silver medal are not as good as your praise, and a gold cup or silver cup is not as good as your reputation. We will not let you down! Wish you all the best!​
Guest User
Executive Double Room
Stayed in Apr 2024
Travel with friends
3 review
3.5/5
Posted on Apr 24, 2024
good,,,,,,,
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Vienna Hotel Guzhen Haizhou Branch! Thank you even more for your generous praise and strong recommendation! It’s really hard to leave Vienna Hotel Guzhen Haizhou Branch. Xiaowei quietly tells you that our full score is 5. It’s a pity that we didn’t get your full score. Vienna Hotel Guzhen Haizhou Branch is your most beautiful and warmest home in Zhongshan. Please remember to come back often when you have time!
Guest User
Stayed in Aug 2022
Business travelers
40 review
3.5/5
Posted on Aug 11, 2022
The front desk staff was not professional enough and failed to provide passengers with a satisfactory experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Vienna Hotel (Haizhou Branch) and sharing your stay experience. We apologize for the imperfect impression of your stay. We have recorded your feedback and Xiaowei has responded. Make rectification plans, reward and punishment systems, and retrain waiters! At the same time, we will pay more attention to details, so that every detail of every corner of the hotel will satisfy you! I hope you can choose Vienna Hotel (Haizhou Branch) again next time you come here, give us a chance to apologize to you in person, and supervise our hygiene improvements~ The Mid-Autumn Festival is coming, Xiaoweijia launches Wudaoxiang mooncake gift box , it is a good choice to send to family and friends. We look forward to your visit again!