Hilton Zhongshan Downtown Reviews
Hilton Zhongshan Downtown
No. 16 3rd Zhongshan Road, Zhongshan, Guangdong, 528400, ChinaView Hotel Details
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Hilton Zhongshan Downtown Guest Reviews
4.6/5
Very Good
4042 review
Verified reviewsLocation4.7
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(4042)
Positive reviews(3935)
Reviews with photos/video(713)
Friendly front desk staff(271)
Convenient for shopping(196)
Near shopping area(192)
Delicious breakfast(131)
Loved the night views(42)
Luxurious(38)
Awesome gym(16)
Negative reviews(99)
Olivia Pk
2 Double Beds Hilton Deluxe
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 13, 2024
The executive room we stayed in was huge. It was also my first time staying at a hotel with a tennis court (paid hourly, but racket and balls rental is free). Appreciate the huge gym and indoor pool.
What really stood out for me was the quality and huge selection of food at the buffet (crawfish was really good) and the executive lounge that also offers amazing high rise view. Will be back for sure.
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
Chi Ming
King Bed Hilton Deluxe
Stayed in Aug 2024
Family
8 review
Amazing
Posted on Aug 31, 2024
Excellent services, friendly staff, very nice restaurants. Connected to a large local shopping mall with more local restaurants and shops.
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
jason photo
Super Deluxe Queen Room
Stayed in Jul 2024
Couples
1 review
Outstanding
Posted on Jul 22, 2024
Good 💯 good 👍 good 👍 good good good good good good good good
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
Guest User
King Bed Executive Room
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Jul 21, 2024
A great desert at Executive Lounge Happy Hour!
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
Ace-KING
2 Double Beds Hilton Deluxe
Stayed in Apr 2024
Couples
9 review
Amazing
Posted on Apr 25, 2024
Great location.
Super helpful staff.
Simple check in and accommodated all our requests.
Although old, everything still works wonderfully.
Worth paying a little bit more to stay here.
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
Guest User
2 Double Beds Hilton Deluxe
Stayed in Mar 2024
Couples
4 review
Outstanding
Posted on Mar 27, 2024
Very good stay, everything is clean and working, staff are friendly and helpful, recommended hotel for the city of Zhong Shan. Tons of restaurants, bakery, retail ,behind and beside the hotel so you would never have any problems finding something you like.
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
Anonymous User
King Bed Hilton Deluxe
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 14, 2024
Great location, great room space and facilities
Easy to access where you want to go in the downtown Zhongshan
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
NC8891
2 Double Beds Hilton Deluxe
Stayed in Sep 2024
Family
15 review
Great
Posted on Sep 9, 2024
Overall a comfortable stay. Not quite the luxurious 5 star hotel but you feel everything is neat and clean.
Direct access to shopping mall.
Wifi is fast and accessible to FB, IG etc.
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
Guest User
King Bed Hilton Deluxe
Stayed in Sep 2024
Solo travelers
1 review
Posted on Sep 4, 2024
Reception at checkin a bit slow long wait but once my turn 小林very efficient and courteous and helpful. Unfortunately messed up my billing i think at check out and double charge. Room ok a bit old but decent. Location is center so easy to get rides to places and quick bites
Response from Property: Dear value guest, Thank you for staying with our hotel and giving us valuable comments. We are sorry that the we did not meet your expectations due to the bill mistake. We had taken immediate action to improve this issue, more trainings will be conducted to our staff. Thank you again and we look forward to welcoming you back in soon future. Yours Sincerely, Hotel Management
Anonymous User
King Bed Hilton Deluxe
Stayed in Sep 2024
Other
3 review
Outstanding
Posted on Sep 15, 2024
Hotel is good staff is good con donnie was good help and help me to took taxi good for guests
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
Pat Kho
2 Double Beds Hilton Deluxe
Stayed in Aug 2024
Family
39 review
Amazing
Posted on Sep 6, 2024
The location is perfect as it is connected to the best shopping center in Zhongshan. Parking is convenient. Hotel is a bit old but the room are kept quite clean and facilities are well maintained
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
Happy friends
2 Double Beds Hilton Deluxe
Stayed in Aug 2024
Family
5 review
Outstanding
Posted on Aug 22, 2024
We always stay at this hotel because everything was great while staying at the hotel. Including their Bellboy named Donnie, he is very fluent in English and friendly; he will assist you very accurately and efficiently with a smile.
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here and satisfied with Donnie's service. Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
JSH Lam
King Bed Hilton Deluxe
Stayed in Aug 2024
Couples
7 review
Outstanding
Posted on Aug 18, 2024
Stay in Hilton Zhong Shan for many times, every stay was great. Staff, service, room, location are excellent and convenient, surroundings have many restaurants shops massage.
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
Khan Moin
King Bed Hilton Deluxe
Stayed in Feb 2024
Travel with friends
10 review
Amazing
Posted on Apr 1, 2024
Was in a good location and the service and room view was very nice. Tho we had to wait for an additional 1 to 2 hour for our rooms to be ready my
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
Anonymous User
2 Double Beds Hilton Deluxe
Stayed in Jul 2024
Family
3 review
Very Good
Posted on Jul 19, 2024
The shrimps provided in the lunch buffet are not fresh
The staff in the carpark is helpful
The fitness room is good
Response from Property: Dear value guest, Thank you for staying with our hotel and giving us valuable comments. We are sorry that the shrimps quality did not meet your expectations and impacted your staying experience. We had taken immediate action to improve this issue, more trainings will be conducted to our staff and our managers will check the food quality on daily basis. Thank you again and we look forward to welcoming you back in soon future. Yours Sincerely, Hotel Management