the Westin Zhongshan Guzhen Reviews
the Westin Zhongshan Guzhen
Floor 39-60, Lihe Center, No. 98 Tongxing Road, Zhongshan, Guangdong, ChinaView Hotel Details
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the Westin Zhongshan Guzhen Guest Reviews
4.7/5
Outstanding
3308 review
Verified reviewsLocation4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(3308)
Positive reviews(3223)
Reviews with photos/video(1120)
Friendly front desk staff(330)
Delicious breakfast(254)
Great swimming pool(119)
Perfect for kids(98)
Delicious buffet(81)
Fantastic river view(45)
Luxurious(44)
Has play area for children(25)
Negative reviews(85)
Kin Lung
Deluxe City-view King-bed Room
Stayed in Feb 2025
Family
5 review
Great
Posted on Feb 4, 2025
Overall it was a good, except it needs more attention to the cleaning as i found a sticky table which they cleaned immediate after contacting the front desk. Also the bed is too soft for me, that maybe due to personal preferences.
Response from Property: 尊敬的賓客，非常感謝您對酒店的支持。感謝您對酒店的不足之處提出的寶貴意見及建議，收到您的回覆我們已第一時間處理相關問題，致力於提高每一位賓客的入住體驗，期待您的再次光臨！威斯汀，精彩起來！
Guest User
Deluxe City-view Twin-bed Room
Stayed in Jan 2025
Travel with friends
2 review
Outstanding
Posted on Jan 4, 2025
Recently stayed in this hotel on a business trip and the experience was great! From the moment I stepped into the hotel, the concierge was warmly received and the front desk service Ken liang was thoughtful and subtle. The room is clean, the bed is comfortable, quiet and undisturbed. All the facilities, all the details, all the little drinks. The hotel is conveniently located. Breakfast is varied and delicious. The staff is friendly and responsive. Whether it is for business or leisure travel, it is highly recommended!
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6/8
Response from Property: Thank you very much for your generous comments, I believe that your sharing has given more travelers a valuable reference. We hope to welcome you back on your next trip to Zhongshan.
Anonymous User
Deluxe City-view Twin-bed Room
Stayed in Jan 2025
Business travelers
3 review
Outstanding
Posted on Jan 3, 2025
Special praise to Ken liang who checked me in at the front desk .He is excellent and friendly with efficient service greatly enhanced the stay experience.
Response from Property: Thank you very much for your generous comments, I believe that your sharing has given more travelers a valuable reference. We hope to welcome you back on your next trip to Zhongshan.
Guest User
Strawberry Music Double Bed Room
Stayed in Dec 2024
Business travelers
4 review
Outstanding
Posted on Dec 9, 2024
Reception was very prompt and friendly. Assisted all our queries and request without hesitation.
Room are clean and tidy.
Breakfast was one of the best in Guzhen with the wide selection and variety of food choice.
Definitely my 1st choice for stay in Guzhen/Zhongshan.
Response from Property: We are willing to pay 200% effort only for your 100% satisfaction, thank you for your support
CS Puah
Deluxe City-view King-bed Room
Stayed in Dec 2024
Family
2 review
Amazing
Posted on Dec 7, 2024
Appreciate the front service Raymond. Friendly n polite and help us to upgrade the room. Will definitely check in this hotel in our next visit. Forgot mention vv good price paid
Response from Property: There are many kinds of meeting in the world, the best is to meet you in the most beautiful time, thank you for your support for us!
Angelina
Deluxe City-view Twin-bed Room
Stayed in Dec 2024
Travel with friends
1 review
Amazing
Posted on Dec 7, 2024
Stay for 1 night, very pleased with the service especially Raymond who is so nice help us upgraded our room. All the service staff are so friendly! Thank you all , will book again if we come back gu zhen.
Response from Property: There are many kinds of meeting in the world, the best is to meet you in the most beautiful time, thank you for your support for us!
Guest User
Deluxe City-view King-bed Room
Stayed in Nov 2024
Other
3 review
Outstanding
Posted on Nov 6, 2024
A satisfactory trip, the hotel is located close to the high-speed railway station, which is very convenient. I am particularly satisfied with the service provided by Kindy. Since I arrived early, I inquired about Kindy in advance, and she quickly arranged a quiet room for me after understanding my needs. I am very grateful and will choose this place again when I come back next time！
Response from Property: Thank you for taking the time to share your recent experience at the Westin Zhongshan Guzhen with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
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Eric
Strawberry Music Twin Room
Stayed in Jan 2025
Family
13 review
Amazing
Posted on Feb 2, 2025
Nice and clean, room is spacious.
Response from Property: 十分感謝您選擇下榻中山利和威斯汀酒店，並在此給予酒店好評。我們很高興得知您喜歡本酒店的服務、地理位置以及餐飲體驗。相信您的分享給予了更多旅行者一個有價值的參考。
Wei Gia Li
Deluxe City-view King-bed Room
Stayed in Oct 2024
Business travelers
6 review
Posted on Oct 23, 2024
I believe this is the top rated hotel in Guzhen. Good location for someone come to visit the lighting fixture market. Breakfast is amazing.
Response from Property: Appreciate your kind remarks about our hotel. It's always a pleasure to receive such positive feedback. We strive to provide the best experience for all our guests, and your satisfaction is our top priority. Looking forward to welcoming you back soon! let's Rise!
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Immmm
Deluxe City-view King-bed Room
Stayed in Feb 2025
Family
17 review
Outstanding
Posted on Feb 5, 2025
beautiful room with very nice view, must come back next time!! Thanks Benson for all your help and arrangement!
Response from Property: 非常感謝您慷慨的點評，也感謝您對我們酒店客房管家的服務認可，相信您的分享給予了更多旅行者一個有價值的參考。希望您的下一次中山之行，我們有機會歡迎您再次回來下榻中山利和威斯汀酒店！
Lam Sylvia
Executive King-bed Room
Stayed in Jan 2025
Couples
10 review
Great
Posted on Jan 20, 2025
Staff Raymond and Roy (intern) are very helpful. Night frontline staff is not S friendly as them though as when we asked for 2 pairs of chopsticks, he is kinda cold. Location is not the best for shopping street and Zhongshan tourist spots.
Birthday arrangements are great!! Got cake and a cute doll!!
Response from Property: 您的稱讚我已經傳達給服務您的同事和領導，大家都非常開心！下次您再來中山城市，希望能再次光臨威斯汀酒店，相信我們一定會給您更好的住店體驗！
Amstel Bryan
Deluxe River-view Twin-bed Room
Stayed in Jul 2024
Solo travelers
8 review
Outstanding
Posted on Jul 24, 2024
The place is good, a lot of good restaurants around the vicinity. Food in the restaurant is sooo good!
Response from Property: We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us again soon!
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Guest User
Deluxe City-view King-bed Room
Stayed in Jan 2025
Business travelers
16 review
Amazing
Posted on Jan 9, 2025
Very beatiful hotel. Connected with a shopping mall with resturant inside. They upgrade me the room for free.
Response from Property: Thank you very much for your generous comments, I believe that your sharing has given more travelers a valuable reference. We hope to welcome you back on your next trip to Zhongshan.
Guest User
Deluxe City-view King-bed Room
Stayed in Dec 2024
Couples
6 review
Amazing
Posted on Jan 18, 2025
The service was good. The gym and swimming pool were nice, too bad that we didn't have enough time to enjoy the facilities. It's a good choice if one is traveling in that area.
Response from Property: Thank you very much for your generous comments, I believe that your sharing has given more travelers a valuable reference. We hope to welcome you back on your next trip to Zhongshan.
S|T
Deluxe City-view King-bed Room
Stayed in Dec 2024
Travel with friends
13 review
Amazing
Posted on Jan 2, 2025
Decent 5-star hotel in Zhongshan in the 古鎮 area. Some distance away from city centre, but easy to call a taxi. Usual Westin type of service with comfortable bed.
Response from Property: 非常感謝您慷慨的點評，相信您的分享給予了更多旅行者一個有價值的參考。希望您的下一次中山之行，我們有機會歡迎您回來。
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