Hiyet Oriental Hotel(Xingzhong Square Huafa commercial store)

Hiyet Oriental Hotel(Xingzhong Square Huafa commercial store) Reviews

Hiyet Oriental Hotel(Xingzhong Square Huafa commercial store)

No. 162 Anlan Road, Zhongshan, Guangdong, 528401, ChinaView Hotel Details
Hiyet Oriental Hotel(Xingzhong Square Huafa commercial store)
Hiyet Oriental Hotel(Xingzhong Square Huafa commercial store)Hiyet Oriental Hotel(Xingzhong Square Huafa commercial store)Hiyet Oriental Hotel(Xingzhong Square Huafa commercial store)
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Hiyet Oriental Hotel(Xingzhong Square Huafa commercial store) Guest Reviews

4.5/5
Good
275 review
Verified reviews
Location4.6
Amenities4.3
Service4.6
Cleanliness4.5
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All reviews(275)
Positive reviews(268)
Reviews with photos/video(55)
Classy environment(38)
Delicious breakfast(35)
Near shopping area(15)
Convenient for shopping(12)
Tasty restaurant(10)
Friendly front desk staff(7)
Delicious buffet(6)
Fantastic river view(5)
Negative reviews(7)
LEE
Deluxe River-view Queen Room
Stayed in Aug 2024
Couples
1 review
4.2/5
Very Good
Posted on Aug 21, 2024
the vegan restaurant is excellent. Breakfast and dinner are excellent. the room is ok, just a bit old. location is not so convenience.
Response from Property: Thank you very much for choosing us and for sharing your experience! We’re delighted to hear that you enjoyed our vegan restaurant, especially the breakfast and dinner. We appreciate your feedback regarding the room, and we’re continually working to improve the comfort of our accommodations. While our location may not be the most convenient, we hope the overall service made your stay enjoyable. We look forward to welcoming you back!
Mel Chong
Mini Room
Stayed in Apr 2024
Couples
1 review
4.5/5
Great
Posted on Apr 8, 2024
Hotel was great. Unhappy that I was not able to shorten my stay by one night so that I could get to Guangzhou for the early flight I'd already booked. I'd already stayed 6 nights. I'd guess that this would not have been a problem if I'd booked directly with the hotel. Such lack of flexibility will lead me to review my November one month booking through Trip.com
Response from Property: Dear Guest, Thank you for your comments. I am glad to know that you are satisfied with our hardware and service level. Customer satisfaction has always been the source of our progress. We look forward to serving you again in the near future. ----HIYET ORIENTAL HOTEL
Guest User
Mini Room
Stayed in Apr 2024
Travel with friends
7 review
4.5/5
Great
Posted on Apr 7, 2024
The hotel located on the river bank, some rooms have beautiful view. Walking distance to shopping mall and night market. Friendly front desk staffs. It is an old hotel, the vegetarian breakfast must try.
Response from Property: Dear Guest, Thank you for your comments. I am glad to know that you are satisfied with our hardware and service level. Customer satisfaction has always been the source of our progress. We look forward to serving you again in the near future. ----HIYET ORIENTAL HOTEL
Monica
Mini Room
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Very Clean Hotel. Great Location. Fantastic Service
Response from Property: Thank you very much for your satisfaction with the hotel's hygiene and service The hotel is only ten minutes away from Sun Wen Pedestrian Street and close to Huafa Shopping Mall which is very convenient . We look forward to welcoming you back
Li
Mini Room
Stayed in Jun 2023
Family
3 review
4.0/5
Very Good
Posted on Jun 16, 2023
Breakfast hall is great and foods are good. A very good for walking along the river during the sunset time!
Response from Property: Dear Guest, Thank you for your comments. I am glad to know that you are satisfied with our hardware and service level. Customer satisfaction has always been the source of our progress. We look forward to serving you again in the near future. ---HIYET ORIENTAL HOTEL
CC33
Deluxe River-view Queen Room
Stayed in Apr 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Apr 26, 2023
Again, came back to this hotel for work meetings. Great location for a great price.
Response from Property: Dear Guest, Thank you for your comments. I am glad to know that you are satisfied with our hardware and service level. Customer satisfaction has always been the source of our progress. We look forward to serving you again in the near future. ---HIYET ORIENTAL HOTEL
Guest User
Mini Room - River-View
Stayed in Aug 2024
Couples
29 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Overall it's good, but the quilt cover feels a bit damp. The hotel is very conveniently located, right by the river, with good views. It's not far from Qijiang Bridge and the pedestrian street. There is free parking.
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Guest User
Standard Room (2 beds)
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 21, 2024
The check-in experience was good [Rose], but there was a small episode in the middle. The door lock was broken. It should be that the access card had no battery. I called and it was quickly solved. I went out for a walk in the middle. Remember to scan the code to register the license plate number first, otherwise you will need to pay. The room type was upgraded for free. The river view room was upgraded. The hotel entrance is convenient for transportation. Qijiang Park is downstairs. You can have breakfast on the 6th floor. There are rich varieties. The stall closes on time at 10 o'clock. Everyone remember to control the time. The hotel is very convenient to major attractions, such as Zhongshan Museum and Sun Wen West Road Pedestrian Street. The traffic is serious and it is difficult to survive with parking spaces. I didn't find a parking space at Zhongshan Museum. I walked around and barely found it, and then walked to the museum [Breaking tears and laughing]
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Response from Property: Dear guest: Thank you for your comments and feedback. We are deeply sorry for the inconvenience you encountered during your stay. We have communicated with the relevant departments for improvement. Thank you for your feedback. We will continue to improve the details of the guest rooms and strive to do better. Parking is free when staying in the hotel. Remember to scan the code at the front desk on the first floor before going out to reduce it! If you have any questions during your stay, please report them to the front desk as soon as possible, and we will definitely try our best to solve them for you. Sincerely look forward to serving you again-----------Zhongshan Oriental Haiyue Hotel Management Team
birdsz**
Deluxe River-view Twin Room
Stayed in Aug 2024
Family
2 review
4.7/5
Amazing
Posted on Aug 19, 2024
The hotel is in an excellent location, located along the Qijiang Park. It is very convenient to go to various attractions around. The rooms facing the river in the hotel are just right for viewing the night view of the Qijiang Bridge. The light show is beautiful. The river breeze is pleasant. The room facing the river is a little bit damp, and the hotel service is really super star. The male customer manager of the hotel has been helping me choose the room and looking at the direction. Remind me of the focus until I am satisfied. Very patient, give him 10 stars. The room service staff is also very good. They took the initiative to send me a Xiaomi dehumidifier, and patiently introduced how to use it. It immediately improved the comfort of the stay. The most distinctive feature of the hotel is the vegetarian breakfast. Exquisite workmanship, meticulous service, and delicious products. Our whole family praised it highly. This should be a long-established hotel. All aspects of maintenance and hotel services are very good. If I have the opportunity to come to Zhongshan in the future, I will choose this hotel again.
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Response from Property: Dear guest: Thank you for your comment. I am glad to know that you are satisfied with the service level and overall environment of our hotel. The satisfaction of guests has always been the driving force for our progress. Our hotel attaches great importance to the rich, nutritious and healthy food combination for breakfast (more than 200 kinds of ingredients, with a full range of five colors and five elements), so many customers have personally experienced the unexpected surprise of the hotel's all-vegetarian breakfast and praised it. Next time you come to Zhongshan, you can visit the museum on Sunwen Middle Road, Cuiheng National Wetland Park, and those with children can choose to go to the chocolate factory, etc. Haiyue looks forward to your visit again---Zhongshan Oriental Haiyue Hotel Management Team
Hoi Yee
Executive River-view Suite
Stayed in Aug 2024
Family
3 review
4.0/5
Very Good
Posted on Aug 13, 2024
It’s my first time to stay in this hotel. I think the environment is good and the air is good. I like the bathroom the most. The environment is very beautiful and makes people relax and enjoy themselves. The only thing is that the Internet TV is not very good, unstable and uncomfortable to watch. I hope the store will improve and I will stay here again next time because it is cost-effective👍
Original TextTranslated by Google
6/7
Anonymous User
Mini Room - River-View
Stayed in Aug 2024
Family
8 review
4.2/5
Very Good
Posted on Aug 10, 2024
The location is very good. The scenery facing Qigang River is excellent. Behind it is Huafa Shopping Mall. It is very convenient to drive to Li'an Village Pedestrian Street for ten minutes. The breakfast is also good. The place is large and the seats are very comfortable.
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Guest User
Executive River-view Suite
Stayed in Jul 2024
Family
7 review
4.5/5
Great
Posted on Jul 22, 2024
Hygiene: It seems a bit average Facilities: A little old Environment: Overall good, very suitable for families Service: Very good, worth staying, but it is safer not to stay in the middle of the night Overall, it is a relatively old hotel
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Guest User
Standard Double Room
Stayed in Jul 2024
Family
4 review
3.2/5
Posted on Jul 7, 2024
Very bad experience. The hotel lobby looks quite grand, but the room has a strong musty smell. The bed sheets feel damp in the hot summer. Although the quilt cover, bed sheet and pillowcase are new, the core inside is very dirty and yellow. I guess the musty smell comes from here. It's just for show, not worth it...
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TamElsa
Family Suite
Stayed in Jun 2024
Family
3 review
3.7/5
Posted on Jul 2, 2024
Our family stayed in a family room, which was really nice. The room was large and clean. The hotel also gave us fruits, which was very cost-effective. It takes more than 10 minutes to walk to the pedestrian street, where there are many food stalls at night.
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Guest User
Standard Room (2 beds)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
The scenery of the hotel is very good, and it is cool by the river. I looked at many hotels but couldn't make up my mind. I decided to stay here after seeing the hotel. The front desk customer service was very polite and suggested that I place an order on the platform for a better discount~nice! The room is clean, the scenery is beautiful by the river, and the breakfast is also good! 👍
Original TextTranslated by Google
6/7