Xiyan Smart Apartment Reviews

Response from Property: Unfortunately, we did not provide you with a satisfactory check-in experience. All rooms were carefully cleaned and strictly inspected according to standards. We will share your opinions with our employees, strengthen the cleaning efforts, and pay more attention to details in future work, striving to provide you with a clean, tidy, and comfortable living environment. We look forward to the opportunity for you to continue visiting our hotel to witness our continuous progress

Response from Property: Dear friend, hello! Thank you for choosing and staying. After cleaning the room, we will open the door for a while to ventilate and ensure that the room supplies are changed for each guest. If you are not satisfied, you can communicate with us. If you have any questions during your stay, please contact the hotel front desk as soon as possible. We will definitely improve and strengthen our work in a timely manner and continuously improve our service quality. Thank you again for your stay, and look forward to choosing us again next time. I wish you a happy life!

Response from Property: You can use a formula to describe your feeling, that is, enthusiasm + quality = comfort, so we will see you there. If you are satisfied with your stay, please give us a full score of encouragement~ We wholeheartedly offer you an elegant environment, high-quality services, preferential prices, high-quality supplies, and strive to bring you the best cost performance.

Response from Property: We are really sorry that this stay has brought you such a bad experience. We have already reported the issues you raised to the housekeeping department and will definitely strengthen training to ensure that the rooms presented to guests must be flawless. We also ask for your support again. Give us a chance to make rectifications before inviting you to come and experience our stay. We sincerely apologize to you. I hope we can satisfy you when we meet again!

Response from Property: Dear guests, we are deeply sorry that we failed to bring you a comfortable stay. We failed to get your full 5-point praise, which proves that we are not good enough and not perfect. We hope you can give us more suggestions. We will continue to work hard to comprehensively improve and perfect our services and quality, and strive to provide high-quality and satisfactory services to every guest. All hotel staff look forward to your visit again! May you be happy every day~~

Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. Your rating shows that we still have a lot of room for improvement. We also hope that you can tell us directly if you have any suggestions. We will continue to improve the operating procedures and service reception standards to ensure that every guest is provided with a comfortable and caring stay experience. Thank you again for your valuable suggestions. We will strive to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. We hope that our service can bring you more surprises and touches. We look forward to your next visit!

Response from Property: Dear customers, our hotel has experienced countless receptions, and the facilities are inevitably left with traces of time. We will continue to strengthen the daily maintenance and upkeep of the equipment and facilities. At the same time, we have been committed to providing guests with a warm and comfortable accommodation environment and creating a caring "home away from home" for you. We will also make up for the shortcomings this time with better services. I hope you will continue to pay attention to and support us. Thank you again for your comments and sincerely look forward to your visit again.

Response from Property: Dear guest, we apologize for not bringing you a perfect stay experience. We will immediately rectify the problem you raised and strengthen the cleaning efforts. We will pay more attention to details in future work and strive to provide you with a clean, tidy and comfortable stay environment. We look forward to your continued visit to our hotel to witness our continuous progress.

Response from Property: Dear family, hello! I am so happy to see your five-star praise for us. We are committed to providing guests with satisfactory and surprising services. Smile on you, make me happy. Your smile is the driving force of our work, and your satisfaction is the success of our service. We will continue to work hard to make every guest's journey perfect. I look forward to your stay again and wish you and your family a happy life!

Response from Property: We are really sorry that this stay brought you such a bad experience. We have reported the problem you raised to the housekeeping department, and we will definitely strengthen the training to ensure that the rooms presented to guests are flawless. Please give us another chance to make corrections, and then invite you to stay again. We sincerely apologize to you. We hope to meet you again and make you satisfied!

Response from Property: The happiest thing every day is to see your good comments. Your good comments are like a spring that nourishes our hearts. We always believe that good reputation must be recommended by the most sincere satisfaction of customers. At the same time, we are also honored to provide you with the best service. We will continue to improve and innovate in our future services. Sincerely look forward to your visit again!

Response from Property: Don't forget the original intention, and you will achieve your goal. Our family will walk more steadily and further on this road. Thank you for your support on our road to growth! We are very happy to bring you a pleasant stay experience. Wake up with a smile and fall asleep sweetly~~Here, every time you sleep well, you will be accompanied by a good dream! We will continue to work hard and look forward to seeing you again~~

Response from Property: Dear guest! Thank you very much for choosing to stay at our Xiyan Hotel and sharing your stay experience! Xiyan is committed to providing you with a cordial and thoughtful stay experience! We sincerely look forward to your visit again!

Response from Property: Dear guest, thank you for your review. We want every customer to be 100% satisfied. Your rating shows that we still have a lot of room for improvement. We also hope that you can tell us directly if you have any suggestions, and we will definitely do our best to improve! Thank you again for your review and we look forward to your next visit. You will definitely see a better version of us!