No.5 Landscape Road, Eastern District 1-3 Building, Zhongshan, Guangdong, ChinaView Hotel Details
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Zhongshan Anhui Yigu Resort Hotel Guest Reviews
4.2/5
90 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.3
Amenities4.1
Service4.4
Cleanliness4.0
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All reviews(90)
Positive reviews(81)
Reviews with photos/video(54)
Classy environment(29)
Delicious breakfast(10)
Well designed(9)
Friendly front desk staff(7)
Quiet & comfortable(6)
Negative reviews(9)
TigerWeng
Double Room
Stayed in Apr 2023
Family
3 review
3.0/5
Posted on Apr 30, 2023
The hotel environment and decoration design are good, but parking is not convenient for drivers. The hotel itself does not have many parking spaces, and it does not coordinate and manage guest parking. When traveling by car, there is no parking space. You have to park in a parking lot far away, which is even more inconvenient when it rains. Parking on a road that is not wide is not ideal. When leaving the store, we are blocked by other parked vehicles. We have to wait for 30 to 40 minutes for the store to coordinate and deal with it. The store staff asks us to drive down several stairs to leave. Very unreasonable! ! I'm here to stay in a hotel for a vacation, not to take a driver's license test! ! The restaurant staff used paper to register our breakfast dishes for the next day one night in advance, but when we arrived to eat, we had to wait for a while and then came back to place a new order and register. What is the operation? As a result, I had to wait for 30-40 minutes before the cold food was served when the passenger capacity was less than 50%. It tasted good. I attached a picture of the breakfast for two (there were two bowls of porridge that I didn’t take). For those who have to drive to get to the hotel, The location of the store and the parking situation are a headache, a very bad experience!
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Response from Property: We are very sorry that our inconsideration has brought you a bad experience. We are deeply sorry and our hotel will work hard to improve in the future. Thank you for choosing An Tiyi Valley Resort Hotel. wish you a happy life!
Anonymous User
Guestroom (Double bed)
Stayed in Mar 2023
Family
4 review
1.0/5
Posted on Mar 14, 2023
Before the trip, I was looking forward to it, because there were a lot of publicity on Xiaohongshu, but there were very few reviews on Ctrip. Many people on Xiaohongshu went to check in for their afternoon tea, but when I arrived on Saturday, there was actually no one there. Front desk service is still ok. It's a little slow.
Let me talk about the specific problems of this hotel, which is simply surprising and disappointing.
There is a problem with the air conditioner in Lichen Hotel. I booked two rooms, and the air conditioner in one room has been having problems with cooling, and it is very loud. In addition, the sewer is blocked, and it only takes a minute for the flowers to flood the golden mountains. There was no one on duty at the hotel in the middle of the night. After making several phone calls and sending a few WeChat messages, no one responded. We walked for a long time to the front desk (the hotel has a winding road in a cave, and it is very difficult to walk at night), the front desk It was a man who came up and didn't know anything and said that he could check the air conditioner and the sewer, but it turned out to be an ordinary front desk who didn't understand anything. It was the man at the front desk who told me that you can swim in the water now, but it was a little cold, but it was open. After I brought my swimsuit, the pool was very dirty, full of fallen leaves, and a woman at the front desk told me again Is not open, speechless. Does the hotel need to train this male receptionist well? Also, the hygiene of the room was not good enough. There was a honeycomb on the curtain. After no one responded to the front desk of the hotel and WeChat, we disposed of it ourselves and flushed it into the sewer. The picture is what it looks like after processing. In addition, there is a problem with some light sources in the hotel. The power connection may not be stable, causing the lights to flicker all the time, every second, and there is no response to the front desk. The comb is still moldy when it is disassembled, which is terrible. In summary, this hotel is not recommended to stay and you will be disappointed. If you just have afternoon tea, it may be okay, but I don’t want to stay for a second. Even if I extend the time of the room, I don’t want to stay longer, so we Run away in a hurry. The only thing that is okay is that the breakfast is very rich and tastes quite satisfactory.
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Response from Property: Dear passengers, I'm sorry that I didn't satisfy you, because our hotel is a resort hotel, built on a mountain, which belongs to the natural oxygen bar, and there are some leaves, but there are people cleaning here every day. What about the swimming pool, because there are still It’s not summer, so it’s not open. The products of our restaurant are very delicate and taste very good. Many customers like our environment and products here. I wish you a happy every day.
Eerduositaosan
Guestroom (Double bed)
Stayed in Feb 2023
Couples
8 review
5.0/5
Outstanding
Posted on Feb 16, 2023
The environment is good, the breakfast is a morning tea set, two people can eat enough, very good
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Response from Property: Thank you dear for your recognition of our hotel! Looking forward to your visit to our store again! ! !
LAI CHU
Double Room
Stayed in Apr 2023
Couples
7 review
2.7/5
Posted on Jun 5, 2023
Disappointing hotel, wrong choice.
Original TextTranslated by Google
Response from Property: Sorry to bring you a bad experience, we will spare no effort to improve in the future! Please bear with me, we will keep in touch with you in the future