City comfort Inn (Shunchang Plaza, Zhongshan Sanxiang) Reviews
City comfort Inn (Shunchang Plaza, Zhongshan Sanxiang)
No. 105-30 Wenchang East Road, Zhongshan, Guangdong, ChinaView Hotel Details
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City comfort Inn (Shunchang Plaza, Zhongshan Sanxiang) Guest Reviews
4.2/5
427 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(427)
Positive reviews(397)
Reviews with photos/video(105)
Friendly front desk staff(43)
Average sound insulation(30)
Convenient for shopping(18)
Convenient parking(17)
Classy environment(15)
Large rooms(13)
Delicious breakfast(13)
Near shopping area(12)
Negative reviews(30)
Guest User
Smart Superior Room (Double bed)
Stayed in Aug 2024
Business travelers
6 review
2.2/5
Posted on Aug 19, 2024
smoke smell in the room no good
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
jim
Queen Room With City View
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 21, 2024
good good
Response from Property: 遠方還有一堆篝火,在為久候之人燃燒。這裡有一盞青燈,為歸來的你點亮。城市便捷永遠為您點亮回家的燈,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評,期待再次光臨,祝旅途愉快!
Guest User
Smart Superior Room (Double bed)
Stayed in Feb 2023
Family
1 review
4.5/5
Great
Posted on Mar 3, 2023
Nice hotel with politely worker
Response from Property: 覺得世界上就衹有兩種人能吸引人,一種是漂亮的(帥氣)一種就是你這樣的,本店位於三鄉順昌廣場旁,附近有商業食街(粵菜、湘菜、火鍋)應有盡有,壹加壹超市和大潤發超市購物逛商場都很方便,我們會再接再厲期待下次給您帶來5分好評
Guest User
Queen Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 29, 2023
The room is clean and tidy, the hygiene is very good, the surrounding area is very lively, there are many restaurants to choose from, and there is also a laundry room. It is very considerate to have breakfast in the hotel. The design style is simple and elegant, highly recommended to stay here!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. Xiaojie is very happy. Our hotel is located next to Sanxiang Shunchang Plaza. There are commercial food streets (Cantonese cuisine, Hunan cuisine, hot pot) nearby, as well as One Plus One Supermarket and RT-Mart Supermarket for shopping. It is very convenient to visit the mall. We will continue to work hard and look forward to giving you a 5-point praise next time.
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Guest User
Queen Room With City View
Stayed in Oct 2023
Business travelers
57 review
5.0/5
Outstanding
Posted on Oct 28, 2023
Hygiene: clean
Environment: Comfortable
Service: Very good👍🏻
fully equipped
There is also a terrace
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. Xiaojie is very happy. Our hotel is located next to Sanxiang Shunchang Plaza. There are commercial food streets (Cantonese cuisine, Hunan cuisine, hot pot) nearby, as well as One Plus One Supermarket and RT-Mart Supermarket for shopping. It is very convenient to visit the mall. We will continue to work hard and look forward to giving you a 5-point praise next time.
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Guest User
Smart Superior Room (Double bed)
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 22, 2023
The service attitude of the lady at the front desk was very good, the room environment was quite good, and the hotel environment was also very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. Xiaojie is very happy. Our hotel is located next to Sanxiang Shunchang Plaza. There are commercial food streets (Cantonese cuisine, Hunan cuisine, hot pot) nearby, as well as One Plus One Supermarket and RT-Mart Supermarket for shopping. It is very convenient to visit the mall. We will continue to work hard and look forward to giving you a 5-point praise next time.
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Guest User
Smart Superior Room (Double bed)
Stayed in Sep 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 2, 2023
The air is clean and hygienic and the air is good. The receptionist at the front desk has good service and the breakfast is delicious! Recommended😋
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
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路過休息
Smart Superior Room (2 beds)
Stayed in Jul 2023
Family
2 review
4.0/5
Very Good
Posted on Aug 4, 2023
The front desk clerk was very nice, the room was neat and clean, and the air conditioner was cold enough. Behind Shunchang Plaza, it is convenient to find food. The only flaw is that the soundproofing of the room is not very good. There is a KTV downstairs. I live on the 3rd floor and I can hear singing in the room at one or two o'clock in the morning.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel, and we will inform the relevant departments of our comments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
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Anonymous User
Deluxe Family Room
Stayed in Jan 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 14, 2024
The hotel is good in every aspect and the price is good. Booked a family room for three people. However, there were only two sets of toiletries and towels, and the girl at the front desk quickly helped us add them. The communication was also smooth. One more night. The male front desk service is poor.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. Xiaojie is very happy. Our hotel is located next to Sanxiang Shunchang Plaza. There are commercial food streets (Cantonese cuisine, Hunan cuisine, hot pot) nearby, as well as One Plus One Supermarket and RT-Mart Supermarket for shopping. It is very convenient to visit the mall. We will continue to work hard and look forward to giving you a 5-point praise next time.
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Anonymous User
Queen Room
Stayed in Dec 2023
Business travelers
72 review
4.0/5
Very Good
Posted on Dec 18, 2023
I enjoyed the feeling of sleeping on a vibrating bed, and the vibrating bed resonated with the music downstairs. The tossing ended at 12:30 in the morning. I don’t know why the room is arranged above the disco bar? The music is so loud that it doesn’t matter. What’s annoying is the vibration. It’s horrible!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel, and we will inform the relevant departments of our comments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again
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Laocuiyeye
Smart Superior Room (Double bed)
Stayed in Nov 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 28, 2023
The girls at the front desk provide good service and are very nice! The room has good hardware and has a stove. There is ample free parking outside the door, which is very convenient. But before check-in, Baidu Maps guided us to the right behind the hotel, where we could only see the hotel sign on the roof and could not enter the hotel. After calling the front desk to inquire, we were able to drive around to the main entrance of the hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. Xiaojie is very happy. Our hotel is located next to Sanxiang Shunchang Plaza. There are commercial food streets (Cantonese cuisine, Hunan cuisine, hot pot) nearby, as well as One Plus One Supermarket and RT-Mart Supermarket for shopping. It is very convenient to visit the mall. We will continue to work hard and look forward to giving you a 5-point praise next time.
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Guest User
Smart Superior Room (Double bed)
Stayed in Nov 2023
Couples
18 review
3.5/5
Posted on Nov 19, 2023
This is my first time staying at the City Convenience brand. Overall, it's okay. The location is relatively convenient, with the mall behind it and the town center within walking distance. However, the room hygiene needs to be improved, it is a little unclean, and the facilities need to be improved. The TV cannot be watched all night. Fortunately, the front desk service is online and deserves praise, but the bar downstairs is a bit noisy at night.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel, and we will inform the relevant departments of our comments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again
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Chan
Smart Superior Room (Double bed)
Stayed in Apr 2023
Family
3 review
4.0/5
Very Good
Posted on Apr 16, 2023
The location of the hotel is close to Shunchang Plaza, and there are many restaurants nearby. It is convenient! The room is a bit small, but it is new and clean. Unfortunately, there are mosquitoes. The KTV next to it sings loudly at 11 o'clock in the evening, and the sound insulation of the room is really poor. The sound of the TV in the next room can be heard completely. It is really difficult to have a good dream. Finally, the Chinese buffet breakfast in the morning is not bad!
Original TextTranslated by Google
Response from Property: There is a bonfire in the distance, burning for those who have been waiting for a long time. Here is a blue lantern, lit for you who have returned. The convenience of the city will always light up the lights for you to go home.
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Guest User
Stayed in Apr 2023
Other
9 review
1.0/5
Posted on Apr 5, 2023
The room had a strong smell and was not clean. The bedside table was dusty and there were several dirty green bags on the disposable insoles under the bedside table. There was blood on the pillow on the bed. I called the front desk in the morning and asked about the check-out time. The check-out time was 14 o'clock. I told the front desk not to knock on the door after 14 o'clock. I would give money after the time limit. I was sleeping at that time, and then I placed an order under someone else's name. 15 At 39:00, there was a knock on the door from the guest room. It woke me up directly. I already had insomnia and made me very uncomfortable. I couldn't sleep and felt sleepy. I looked at my phone and saw that my check-in order was not in my own name. I also said that I would pay if the check-out time exceeded. I called the front desk, but he actually thought that what she did was okay. I called the manager and the manager said that this was correct. He later said that it was also correct to knock on the door, saying it was for my safety. I said I extended my stay in the morning, would you still say that? Later I was told to call the front desk and ask. I called and said that there was no problem with the guest room knocking on the door to renew my stay. The front desk also had no problem and they hung up on me directly.
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Original TextTranslated by Google
Response from Property: Dear guest, what you call green is the carbon bag that removes methanol. We sincerely apologize for not letting you have a good rest.
miss yy
Queen Room With City View
Stayed in Feb 2023
Travel with friends
11 review
3.5/5
Posted on Feb 27, 2023
Newbie at the front desk, after a while, the room I got was as normal as the picture, and it was worth the price, but the room next to it seemed to have just been repaired, and the big hair dryer was turned on at the door and left on all night. In terms of sound insulation: pedestrians passing by talking Hear it very clearly, you can hear it clearly in the room, the sound insulation of the door needs to be improved
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your valuable opinion. We are very sorry that we failed to bring you a satisfactory check-in experience. When you came to live that day, you just washed the carpet, so you turned on the hair dryer but didn't turn it on all night. If you don't open it that day, it will be It's very smelly, so I'm very sorry, I hope I can bring you a satisfactory experience in your next stay.