中卫沙漠钻石酒店

Desert Diamond Hotel, a room is hard to find, travel off-peak, does not affect the view, very beautiful, good location, high-end configuration. Special praise: Butler: Lin Jian, Yang Xiaoyi is very good, friendly, sincere service, considerate and warm, especially Lin Jian, butler, available at any time, thoughtful service, warm, friendly, simple and kind, sincere, available at any time, reasonable arrangement of all travel time, no worries at all, understand customer needs, and solve customer worries, especially excellent, the supervisor learned that our flight was at night, and provided us with free room extension service, which was very heartwarming. Diamond Restaurant Waiters: Nan Tian, ​​Zhang Xiaohui, Tong Qi. Nan Tian is very beautiful, very kind, and also gave children gifts, very happy, very warm service. When traveling in Zhongwei, the first choice must be Desert Diamond Hotel!

非常滿意的酒店，孩子玩的特別開心，管家Ellie 全程陪着，並且耐心細心。

這次的體驗非常好，酒店的每一位工作人員都非常棒。管家Marco和Irene很負責，Marco不僅幫我們把酒店裡的一切安排得非常妥當，還幫我們安排了酒莊的行程，盡職盡責專業耐心，絲毫不亞於國外頂級酒店的管家，甚至讓我們感受到同等品質下的親切感。酒店的觀星老師何勇在臨近下班的時候接待了我們，耐心專業，抓住每一顆星星為我們講解，給他點贊！黑鑽餐廳的葉佳媛和範天潁服務周到細緻，讓我們度過了愉快的夜晚。

I came to stay at this hotel on the recommendation of a friend. I came with the mentality of giving it a try. Here are my thoughts. Staying during the National Day, the room was still very clean, cleaner than expected. The room was fully furnished, but we had one extra adult, so the housekeeper helped us add an extra bed for free, which was very considerate. I also told the housekeeper that we should purchase more according to the number of people staying in our room. It took me three times to complete the purchase. This was really a waste of time. . The room rate includes breakfast and dinner. Lunch is not included and will be charged separately. The food at Michelin restaurants is really good. The wine is also very good, and the service staff are also enthusiastic. I have a small suggestion: some of the food is no longer available. If you don't remind me, the service staff will not know how to replenish it in time. There are two free items in the room. I am also confused about this because I am bringing an elder over 60 years old and a child under 6 years old and less than 50 pounds. The free items cannot be changed to other items. I asked the dedicated housekeeper, but there is no such thing. way. So this is a gap in service details. Since I have paid the fee and cannot use the service, it also means that the closed loop of hotel service is not done well. But I still want to thank this butler. This time I took the children to celebrate the anniversary and brought a cake. The children loved it. The dedicated butler Dick Bert. James was very attentive. Give it a thumbs up. At the same time, the butler who flew over the Yellow River on October 5th, I forgot his name, he was a butler with glasses, great service, gave a lot of emotional value, great service! There is sand in front of the room, and sandboarding is great. There is no need to go to Shapotou to rush sandboarding. The hardware facilities of this hotel are still very good, which is very good. The waiter Zhao Jinling is also good. She has provided very good service during the three days of stay. Thank her too. However, compared to the Lotus Hotel, all services in this hotel are basically chargeable. Whether it is cost-effective or not depends on the individual. However, when we went to play with colored sand bottles, the attitude of the paid service staff was too bad. I'm very impressed. And any free link will basically have other charging items. I understand but I really cannot agree with it. But I have to give thumbs up to the hotel’s stargazing activities. The hotel’s stargazing activities are divided into indoor and outdoor venues. You can participate in different explanations. We experienced the paid telescope activity of the Star Trail Observatory. The observatory is built in the hotel and has more than 60 telescopes. It was really shocking after opening the top! Teacher Feng’s explanation was also very professional and patient. The 680 can be experienced for 45 minutes. It is very interesting. You can practice searching for stars by yourself. It is very valuable for children. You can really see the small rings of Saturn. At the end, you will be given a junior observer’s certificate on site. The certificate is more meaningful, highly recommended, and the teachers teach really well. This is the most meaningful part for me.

The design and landscape of the hotel are undoubtedly the biggest highlights. I was a little nervous when I booked it because the desert conditions were harsh, but I didn't expect that the experience after staying here was really beyond my expectations. Whether it was hardware equipment or software services, they were all great and considerate. Especially the team of housekeeper CICI, who really made Duoduo and I feel at home. The children can learn new knowledge here, and the new contact with the desert makes us linger. We will definitely come again.

這個酒店，怎麼説呢，硬件沒什麼問題，用品也都很好，就是和這個價格比，服務稍顯遜色。走的時候管家才終於出現了一下拿的伴手禮。 這個管家服務，你不能説有什麼特別不禮貌的地方，但是服務及時性很一般。有些項目要提前一天預約，到了入住當天下午才發，包括使用流程前台和管家説的也不一樣。這是讓人約還是不讓人約呢？ 再有就是接送服務，本來房間也不多，假期如果滿房是不是應該提前做好人員配備，早上8點多了司機還沒全都到位，難道和顧客一樣休長假了？

During the National Day trip, it was quite suitable to play during the day. The temperature was around 10 or 20 degrees, and there was no sun. The children had an immersive sand play experience and had a blast. It was very convenient and worry-free to go to the desert area of ​​the Yellow River Scenic Area for pick-up and drop-off at any time. There was a butler service in the group at any time to answer questions. Thanks to Dick.James.Marco for his enthusiastic answers. It was very good to have such a standard of breakfast and dinner in the desert area, and it was rich! The clear soup stewed lamb was a must!

酒店硬件軟件都是天花板，服務超級好，管家lrene超級耐心，訊息都是秒回，接駁車也都很快，餐食也很無敵。

服務非常棒，設施很好，自助餐也非常精緻，很棒的一家酒店，會推薦朋友，有機會也還會再來。尤其是管家 Irene Dick Bert. James.非常貼心，有任何事情回覆非常及時，也第一時間就幫忙解決，點贊，五星好評！