Hampton by Hilton Zhoushan New Town

Hampton by Hilton Zhoushan New Town Reviews

Hampton by Hilton Zhoushan New Town

Building 1, No. 78, Green Island Road, Qiandao Street, Dinghai District, Zhoushan, Zhejiang, ChinaView Hotel Details
Hampton by Hilton Zhoushan New Town
Hampton by Hilton Zhoushan New TownHampton by Hilton Zhoushan New TownHampton by Hilton Zhoushan New Town
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Hampton by Hilton Zhoushan New Town Guest Reviews

4.7/5
Outstanding
646 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(646)
Positive reviews(625)
Reviews with photos/video(284)
Delicious breakfast(140)
Friendly front desk staff(105)
Convenient parking(52)
Strange smell in room(28)
Well designed(25)
Awesome gym(22)
Perfect for business trips(15)
Delicious buffet(13)
Negative reviews(21)
Guest User
Cozy 2-bed Room
Stayed in May 2024
Couples
4 review
4.5/5
Great
Posted on May 5, 2024
The most amazing part of Hampton Hotel is the variety of choices and delicious dishes at breakfast. They literally adapt to any kinds of taste and we highly enjoyed that there are three kinds of machines providing hot drinks ( ground cereals and beans’ beverages); Italian style coffee and milk mix; soy milk. The cooked food ranges from many types of fried vegetables to fish and seafood and the bakery is so rich. We found the room high-tech and perfectly clean.Hampton gave us a very good welcome in Zhoushan
Response from Property: Dear,Thank you very much for your recognition of Hampton by Hilton. We will always serve every guest and welcome you to stay again.
Travelfor_fun
Cozy 2-bed Room
Stayed in Aug 2024
Family
8 review
4.2/5
Very Good
Posted on Aug 19, 2024
To spend 2 days trip at Zhoushan it was decided to stay at Hampton, knowing that breakfast is one of the advantage there. Room size is quite enough and view was good, but there was cigarettes smell at the toilet. Due to high season or a lot of people at the hotel there was a mess with elevators and no free tables at the canteen for breakfast we had to wait to let personnel prepare it. There are different kind of food and drinks to enjoy the morning. At first floor there are self-service laundry which is very useful during trips and small gym to keep yourself fit.
Response from Property: Dear guest: Hello, thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly find problems in our work, obtain corrections and make continuous progress. From your comments, we regret that we could not give you a perfect stay experience. As for the problem of smoke smell in the toilet you raised, our rooms have now been fully purified, and the seats in the breakfast restaurant have been increased. Thank you very much for your detailed comments, and hope to win your recognition again, bringing you a unique "happy friends" experience. -- Looking forward to your happy little friend
Mikke CO
Cozy Queen Room
Stayed in Aug 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Everything was good
Response from Property: Dear friends, I am Huan Xiaopeng, Zi said: There are friends from afar, not only do they say, but also say: Happy Station, often come back to see it. Huan Xiaopeng will always prepare a delicious breakfast, a warm and comfortable room, and warmly look forward to your arrival~~~
😉yinxiansen 🐜
Cozy Queen Room
Stayed in May 2024
Travel with friends
10 review
1.7/5
Posted on May 2, 2024
The worst Hilton I've ever stayed in. It was a mess. The service of the staff was not good from the beginning. They even asked me to ask and neglected their duties. The shower gel and bed in the room were also bad. I slept until 4 o'clock and had bumps all over my body. The bed was not cleaned properly, probably because there were too many mites
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6/14
Response from Property: Dear guest, thank you for choosing to stay at Hampton by Hilton Zhoushan New Town. The hotel has been committed to providing guests with international standard facilities and services. Your suggestions are the driving force for our continuous efforts and improvement. Thank you for your support and affirmation. We sincerely look forward to your visit again. Greetings from Huan Xiaopengღ( ´・ᴗ・` ) Heart
Guest User
Superior 2-bed Room
Stayed in May 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on May 6, 2024
The overall room size is suitable, the facilities are relatively new, and the sanitation is very good, but there are a few points to add. The hotel is located in a remote area, and there is basically no supporting facilities around. The toilet in the bathroom is very loud and can't be flushed at night. In addition, the hotel breakfast is average. The cost performance is not too high.
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6/7
Response from Property: Dear guest, Hello, Hampton by Hilton Zhoushan New Town is located at No. 78, Building 1, Lvdao Road, Dinghai District, Zhoushan City, Zhejiang Province. It takes about 20 minutes to drive from the hotel to Zhujiajian Wugongzhi Wharf. The hotel has a variety of guest rooms, exquisite breakfast rooms, coffee bars and other facilities. In addition, it has a multi-functional hall that can accommodate 80 people for meetings and dining to meet the needs of customers with different needs. The hotel is also equipped with a fitness room, laundry room, and underground parking lots to meet the needs of guests staying and traveling. The hotel has comfortable guest rooms, using the "Hampton Bed" standard Serta double patented mattress, and using Hilton's exclusive "Peter Thomas Roth" bathroom products to create a cloud-based sweet dream experience for you. Hampton Restaurant provides you with a high-quality healthy dining experience. The design style is fashionable and simple, emphasizing the people-oriented design concept, and perfectly combining functional practicality with formal beauty. The environment is elegant, pursuing international taste and style, and paying attention to service experience, so that all customers can feel the warmth of relatives and friends during their journey. Warm and comfortable guest rooms, multifunctional meeting rooms, a fitness center and a healthy restaurant with authentic flavors... Thoughtful service is only to understand you better. Hampton by Hilton makes every stay of yours more comfortable and happiness becomes simple!
Guest User
Cozy 2-bed Room
Stayed in May 2024
Family
10 review
1.0/5
Posted on May 4, 2024
After staying in hotels for so many years, this was the first time that there was a sudden power outage. The front desk manager couldn't solve it at 12 o'clock in the evening. He suggested changing rooms or coming to inspect the next day. Changing rooms was not realistic in the middle of the night when everyone was asleep. I could only fumble around to check the power distribution cabinet in the room... After a lot of effort, the power was back on, but the touch reading light couldn't be turned off. It was on all night, and I didn't sleep well that night.
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Response from Property: Dear guest, we have received your letter. I am very sorry that you are not satisfied. We have organized the partners in the engineering department to check all the rooms and check the air switches to ensure that the equipment is in normal operation and try to avoid tripping in the room. Thank you again for your feedback. I sincerely hope that you will come again and give us a chance to make up for it (*╹▽╹*)
ztyxt
Cozy Queen Room
Stayed in May 2024
Couples
15 review
5.0/5
Outstanding
Posted on May 3, 2024
This May Day I stayed in this hotel in Zhoushan. The newly opened hotel has great facilities and a rich breakfast. I visited several large and small islands in Zhoushan in two days.
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Response from Property: Dear friends, our considerate service is only to understand you better. Hampton by Hilton makes every stay of yours more comfortable and happiness becomes simpler!
Guest User
Cozy Queen Room
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 1, 2024
The room is clean and tidy. The lobby is decorated with local characteristics. There is also a self-service laundry room. The service of the guys and girls at the front desk is also very good. They recommended nearby restaurants and places to visit. Thank you very much!
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Response from Property: Dear guest, thank you for your preference for Hampton by Hilton Zhoushan New Town. We have received your letter. It is because of our two-way running that the happy journey of life will be so colorful. I hope you are happy every day (*^▽^*)
Guest User
Cozy 2-bed Room
Stayed in Apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 22, 2024
This hotel has just opened. The decoration style is stylish and has a sense of design. The room is clean, comfortable and tidy. There is a laundry room and fitness room on the first floor. The breakfast is rich and varied. The front desk staff and restaurant staff are very enthusiastic. I will stay here again next time.
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6/9
Response from Property: My sincere friend, luckily it is you. Huan Xiaopeng is thoughtful, friendly, caring and reliable, and will do his best to satisfy you 100%. During the journey, with Huan Xiaopeng, you can have a good sleep, enjoy a energizing breakfast, and be happy all day long (*^▽^*)
Guest User
Cozy Queen Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The hotel environment is clean and comfortable, the view outside the window is wide, the room facilities are complete, the front desk service is thoughtful, and the breakfast is also rich. It is also very enthusiastic to treat riders. We will continue to choose our hotel for the Zhoushan Tour next year! 🎉
Original TextTranslated by Google
Response from Property: My sincere friend, luckily it is you. Huan Xiaopeng is thoughtful, friendly, caring and reliable, and will do his best to satisfy you 100%. During the journey, with Huan Xiaopeng, you can have a good sleep, enjoy a energizing breakfast, and be happy all day long (*^▽^*)
Guest User
Superior Queen Room
Stayed in Apr 2024
Travel with friends
1 review
1.7/5
Posted on Apr 19, 2024
The experience was very bad, which overturned my perception of Hampton: 1. There was no comb in the room 2. There were hairs on the bed 3. There were hairs on the breakfast 4. The hand sanitizer next to the sink could not be squeezed out 5. The service attitude was bad 5. The price-performance ratio was poor, more than 500 a night was not worth it
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Response from Property: Dear guest, hello, I have received your letter and I am very happy to have your feedback. It is because of your care and love that Huan Xiaopeng is getting better and better. We attach great importance to your feedback and will continue to increase the inspection of guest rooms and catering to ensure 100% satisfaction. In accordance with the environmental protection policy, the room is not equipped with disposable toiletries. Please let me know what kind you need. Thank you again for your feedback. I hope there will be another opportunity to bring you happiness from now on (*╹▽╹*)
Guest User
Cozy 2-bed Room
Stayed in Apr 2024
Travel with friends
4 review
3.0/5
Posted on Apr 16, 2024
Oh my god, the smell is too strong after the renovation. I suggest not to bring children. And the bath water in room 1210 cannot be discharged. I really don't know how they passed the inspection. It's full of formaldehyde.
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Response from Property: Dear guest, hello, I have received your letter and I am very happy to have your feedback. It is because of your care and love that Huan Xiaopeng is getting better and better. The hotel will continue to remove odors and bring you 100% satisfaction. Thank you again for your feedback and I hope there will be another opportunity to bring you happiness from now on (*╹▽╹*)
Guest User
Cozy Queen Room
Stayed in Mar 2024
Travel with friends
11 review
1.0/5
Posted on Mar 17, 2024
The hotel's newly renovated hotel smelled very strong. It felt like we were being ****** in formaldehyde. When we arrived at the check-in floor, there was a strong decoration smell from the elevator. It smelled very bad. The smell in the room was also very strong. Why not open the windows and doors in advance to ventilate the closed environment? It's very uncomfortable. If it weren't for the late time, I would definitely check out! ! ! The hotel service was okay and the staff were very polite. The breakfast was average. Some of the stir-fried vegetables felt undercooked. The celery and shredded potatoes were a bit undercooked. The room hygiene was okay and the cleaning was clean. The decoration smell is really too strong, making people feel uncomfortable and stuffy.
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Response from Property: Dear guest, your letter has been received. First of all, thank you very much for your recognition of our hotel service, hygiene and hotel staff. This is what we have been doing and must persist. But overall, I am still not satisfied with you, whom I respect. Huan Xiaopeng is very sad. This is not what we are pursuing. We will continue to take measures to deal with it. I hope you will come back to be a witness and find happiness from here~~~
Daqiugelianlian
Cozy Queen Room
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 7, 2024
Very good👍very good👍very good👍very good👍very good👍very good👍very good👍very good👍very good👍very good👍very good👍very good👍very good👍very good👍very good👍very good👍very good👍very good👍very good
Original TextTranslated by Google
Response from Property: My sincere friend, luckily it is you. Huan Xiaopeng is thoughtful, friendly, caring and reliable, and will do his best to satisfy you 100%. During the journey, with Huan Xiaopeng, you can have a good sleep, enjoy a energizing breakfast, and be happy all day long (*^▽^*)
Xinqingbucuo55667788
Cozy 2-bed Room
Stayed in Feb 2024
Business travelers
16 review
2.7/5
Posted on Feb 23, 2024
I took a few random photos and booked a standard room with my colleagues on a business trip. The smell in the room was so strong that I couldn't sleep well all night. The hand sanitizer in the bathroom didn't work. The room space is not big either. I decided to change hotels the next day.
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Response from Property: Woohoo~~~ Huan Xiaopeng feels so uncomfortable after seeing your comments! Because I failed to seize the opportunity to show myself well during our short time together. Huan Xiaopeng is very sorry for the problem you mentioned. The smell of the new hotel's new decoration has been dealt with! It also has a bit of flavor. Don’t worry, we all have qualified quality inspection certificates and will definitely not affect your body. The size of the room depends on your room type! Ctrip has displayed room types and areas! Huan Xiaopeng is looking forward to your next visit! You can choose a large room type! I wish you! Happy mood~