Zhoushan Universal Hotel Reviews

This hotel is fairly new and services are excellent啊. The location is superium, walking distance to shopping centre and park.

The hotel is new and clean. The room was very spacious and the breakfast was great. The executive lounge has a lovely atmosphere however the drinks selection was minimal.

This is a very new and clean hotel, with excellent service. Especially the breakfast buffet was delicious and the crew was very attentive, even delivering a special menu specifically for us!

Our overall stay is great! The rooms are quite bigger than we expected.

There is a welcome reception at the entrance. The service is really good. The whole hotel has a nice aromatherapy scent. I don’t know how to swipe my card to go upstairs, so the staff took the initiative to teach me. The sanitation is very clean. The beautiful lady at the front desk gave me a free upgrade. I will come again next time!

Sauna coupon: No, it's a lie! The merchant's promise is not in line with it! Facilities: The new decoration in the room smells of glue mixed with cheap board smell! Minibar: Just 1 bottle of 350ml Coke, 1 bottle of 350ml Sprite! 3 bottles of Nongfu Spring Hotel ** mineral water (free if you ask for it) Service: There is only a security guard at the door, no doorman and he is not responsible for helping guests with their luggage. You need to push it into the lobby by yourself! As soon as I entered the lobby, I thought I entered a nightclub, but what came to me was the executive bar! There were a few children dancing disco! ! Facilities: When I walked in, wow! The imitation Dyson pink hair dryer imported from Yiwu, the wind power is so fierce! It's comparable to a handheld fan! I still remember the H logo all over the room! The whole room is Hermes orange, and those who don't know think it is authorized by Hermes! Suitable for decoration! Photo party! The TV can't be turned off, and there is no signal when it is turned on inexplicably at night! Welcome tea: It's where children dance disco. A cup of coffee, and the latte art is two eyes. A cocktail🍸3 ice cubes with Fanta grape flavor, half a bottle of whiskey from somewhere. There is no decoration on it! Bad review: After entering the hotel, I ordered takeout. 10 minutes later, the takeout guy delivered it to the front desk, took a photo and put it on the front desk table. After 30 minutes, it was not delivered upstairs, so I called the front desk. (The hotel is equipped with two robots) The front desk staff said there was no takeout. Another 10 minutes passed. I went to the front desk to check and still didn’t have it, and the front desk was indifferent. It was said that the robot might have delivered it, and then I met the robot in the elevator on the way back upstairs. And it couldn’t be opened. Follow the robot to the front desk, and another staff member on duty entered the password and opened it. At this time, 45 minutes had passed. And there was no apology, saying that the robot might have delivered it to the wrong place! ! Breakfast: At 8:30, I went to the restaurant on the 3rd floor. It was almost all leftovers, which was better than the express hotel. There were large areas of leftovers and plates in the lobby that had not been cleaned up! But the chef was very diligent and went around several times, rearranged the dishes, and only served new croissants! Check-out: The front desk called at 10 o'clock to apologize for the takeaway robot's failure to deliver the food to the room in time and accurately last night, and to reduce the room fee by 100. (I had already paid in full on the platform when I checked in, and paid a deposit of 500 at the store) and asked me to go when I checked out. I said OK! When I checked out at noon, the front desk told me that I needed to apply for a refund on the platform, and then pay the hotel after deducting the reduction amount! At that time, a young man said, sir, take out your mobile phone, I will teach you how to operate it! I said at the time, you check the room first and return the accommodation deposit to me. This is another matter! After that, I went to move the luggage and put it in the car! After I came back after moving it, I said that it was not possible to operate it in my hands, and it was beyond the platform, which was not guaranteed for consumers and the platform! You are cutting orders, and the platform relies on cooperation agreements to extract commissions! This behavior is to induce consumers to commit fraud! I have completed the settlement, and your hotel can compensate in other ways! At this time, the girl and the boy at the front desk didn't know how to respond and called the duty manager! The manager told me that if I want compensation, I must do it in their way! I said, isn't it just this little money, I don't want it. Do I have to give you a notarized evaluation? Do I have a guilty conscience? Do I care about this little discount? The manager on duty said, "Sir, how about I give you two souvenirs?" I said I didn't care! I will give you a "good review"! ! After issuing the invoice, I will directly complain to the platform after leaving! This is the first time I have seen such a newly opened five-diamond hotel. There are all kinds of birds in the forest! I have seen gifts and room upgrades for good reviews, but I have never seen consumers being forced to pay offline! Do you think there is a high probability that I will give a bad review, so you can directly guide me to cancel and deprive consumers of the right to evaluate? It just so happens that the platform commission does not need to be paid, it really kills two birds with one stone! Dear readers, please look at the face of this luxury hotel!

When I came to Zhoushan for tourism, I found this relatively new hotel. The location is very good. The business district is 100m away. There are residential areas and some office buildings nearby. The hotel decoration is full of design sense. Every area of ​​the lobby is very suitable for taking photos. Friends who like taking photos should not miss it. I booked a king-size bed room, which came with an executive lounge + coffee + double breakfast. Due to time, I was unable to experience afternoon tea. I will definitely come next time. The breakfast variety is relatively rich and delicious. You can try that noodle. You can add a lot of ingredients to it unlimitedly. It's amazing! The room is very large. We live on the 20th floor with a good view. The hotel fragrance + the smell of toiletries really poke me. I love it! I plan to bring my family to live here next time! I have a small suggestion: I see that the elevator carpet will be replaced sooner or later, but I also trouble the staff to check it at any time. Once I went in and tripped on the raised carpet...

The hotel upgraded us to an executive suite, which is very spacious, with a great view from the floor-to-ceiling windows and no problems with sound insulation. I especially like the quilt in the room, which feels very wrapping. I went to Putuo Mountain during the day and was very tired when I arrived at the hotel. I took a bath in the bathtub, which was a very nice experience.

The hotel is luxuriously decorated with style, the rooms are spacious, the facilities are relatively new, the air conditioning and lighting are reasonably designed, and the floor-to-ceiling windows provide a panoramic view of Zhoushan City. The front desk service is also very thoughtful. You can add WeChat customer service when you check in. Because we played late during the day and it was very late at night, WeChat consultation questions were always answered online. We brought children to stay, and various additional requirements were also well met. Finally, the hotel package is also very affordable, with free coffee, cocktails, etc. The only drawback is that the bathroom is too large, it is better to put a shelf, otherwise it is not very convenient to take clothes and towels.

❤️The new hotel is very cost-effective, the room is large, the bedding is very comfortable, the scented shower gel and shampoo used are all liked, the hair dryer is also very easy to use, and the Coke and Sprite in the mini bar are very considerate. The air conditioning is powerful, free parking, and it is close to Baolong and Yintai. Check-in is not very rigid and is set after 15:00 in the afternoon. We drove from Shanghai to Zhoushan just after 12 noon, and the hotel directly checked us in when there was a room. These are all very good. ❤️Small comments and suggestions: When checking in at the front desk, I did not proactively inform whether the room includes breakfast, the breakfast location and opening hours. The free items were not proactively informed. Later, I went to the front desk to ask, and then I was given a coffee coupon and an executive lounge coupon. ❤️The variety of breakfast is a fixed meal for each hotel and may not be changed. The seafood noodles are delicious and the variety is not small. It is recommended to clean the glacier cups for juice in the restaurant. 8 out of 10 are not very clean. ❤️If I come again next time, I will choose to stay again and look forward to getting better and better.

Every time I come to Zhoushan, I will give priority to the Universal Hotel. The facilities are new and the location is convenient. Next to it is the Powerlong Plaza, which has everything for shopping, dining and children's entertainment. Opposite the hotel is the Qiandao Park, which is very suitable for morning jogging. The hotel's service is also very thoughtful, especially ANNY ZHOU. Finally, I have to say that the price of the hotel is also very cost-effective. I will continue to choose this hotel next time.

The room is brand new and has a great sense of design. The hotel is in a prime location with many shopping malls nearby, so you can eat, shop and have a late-night snack. The breakfast is very good with rich ingredients. There is a cleaning lady at the elevator door on the first floor who will always press the elevator for you and greet us with a smile. It can be seen that the hotel training is very good!

It's my second time to Zhoushan. This time I didn't stay at the beach, but in the city. My family of eight stayed there. The experience was great. The room was upgraded for free. It was very large. There was free parking. The swimming pool was a favorite of children and adults. The family had a lot of fun. The noodles for breakfast were very delicious. The soup base was delicious. It was very convenient to order takeout because of the Baolong Plaza nearby!!! I will stay here again next time. The staff was very enthusiastic. The whole family was happy to stay here this time!!!

The room is clean and big, the decoration is simple and elegant, and the service staff is polite. The breakfast is rich, and there are minibars and cocktails. It is a pleasant choice for the journey. I have been to Zhoushan many times, and this time is the best. I like the environment very much, and I will choose it again next time!