To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(2328)
Positive reviews(2304)
Reviews with photos/video(389)
Friendly front desk staff(385)
Delicious breakfast(194)
Large rooms(146)
Stayed multiple times(41)
Tasty restaurant(34)
Secluded lake view(22)
Delicious seafood(18)
Has rooms for families(12)
Negative reviews(23)
GretaW
Elegant Room (Double bed) (Cards)
Stayed in Sep 2023
Couples
6 review
5.0/5
Outstanding
Posted on Sep 27, 2023
Great experience in this hotel. The staff is super kind and helpful and our room was big and bright. Highly recommended. Location wise, its okey, right by the sea with plenty of restaurants yet in the island you’ll still need to take taxi to visit certain places, no more than 10min. From the hotel if you take a bike can visit the budhas in the sea, nice place in the north corner.
N
Lake-view Deluxe Double Room
Stayed in Dec 2023
Other
9 review
5.0/5
Outstanding
Posted on Dec 19, 2023
Great place in an amazing location with good service
Anonymous User
Business Room (2 beds)
Stayed in Sep 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Good place, good for solo or couples stay
Guest User
Boutique Twin Room
Stayed in Apr 2022
Friends
2 review
5.0/5
Outstanding
Posted on Apr 11, 2022
The hotel is in a great location near the seaside, you can easily hire a Hello Bike from outside the hotel and ride around town. The staff were very helpful and supportive, 小徐 helped us at check-out and with our Didi, but a special thanks to 小李 who went above and beyond to make sure we felt welcomed and comfortable and always assisting with our every need. The beds were very comfortable, and the rooms were very spacious. The breakfast was very delicious, we were served this delicious noodle soup as well as the traditional Chinese breakfast. The staff made every arrangement to cater to our friend who is gluten intolerant, and that was very helpful indeed. We will make sure to stay here again next time we’re in the island!!
Response from Property: Distinguished guests:thank you for your recognition, our hotel all truly create 510good service model, each employee. Motivation to act in a friendly, courteous and respectful atmosphere for each guest. On behalf of the reception sister, thank you for your praise. We will alwayskeep our service and do better. Looking forward to your next stay
jdillow
Lake-view Deluxe Double Room
Stayed in Oct 2021
Solo travelers
4 review
1.7/5
Posted on Oct 3, 2021
A very disappointing stay - room was clean but not worth the money. Meanwhile, staff were absolutely abysmal and rude at times. Simple question about deposit ended up with being shoo'ed out of the hotel! Will not return.
ni妮
Business Double Room
Stayed in Aug 2021
Couples
44 review
5.0/5
Outstanding
Posted on Jan 19, 2022
Great amenities, good staff, and the breakfast is amazing with lots of choice.
RAAD HAMED AKBAR ALATRAQHCHI
Sea-view Family Room
Stayed in Jul 2021
Family
40 review
5.0/5
Outstanding
Posted on Jul 11, 2021
It was perfect
Guest User
Boutique Room - Lake-View (Double bed)
Stayed in Feb 2024
Friends
2 review
5.0/5
Outstanding
Posted on Feb 19, 2024
The hotel is very considerate and Xiao Xu at the front desk is great👍🏻