Atour Hotel (Zhuhai Xiangzhou Aoyuan Plaza)

Atour Hotel (Zhuhai Xiangzhou Aoyuan Plaza) Reviews

Atour Hotel (Zhuhai Xiangzhou Aoyuan Plaza)

1-2F, Building 1, No.168 Lvyou Road, Zhuhai, ChinaView Hotel Details
Atour Hotel (Zhuhai Xiangzhou Aoyuan Plaza)
Atour Hotel (Zhuhai Xiangzhou Aoyuan Plaza)Atour Hotel (Zhuhai Xiangzhou Aoyuan Plaza)Atour Hotel (Zhuhai Xiangzhou Aoyuan Plaza)
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Atour Hotel (Zhuhai Xiangzhou Aoyuan Plaza) Guest Reviews

4.8/5
Excellent
3996 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All Reviews(3996)
Positive reviews(3962)
Reviews with photos/video(1257)
Friendly front desk staff(606)
Delicious breakfast(477)
Large rooms(379)
Convenient parking(233)
Near shopping area(172)
Perfect for kids(154)
Has play area for children(76)
Awesome gym(21)
Negative reviews(34)
Guest User
Executive Room (Double Bed) (Mini Fridge)
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 8, 2024
One pillow is soft and one pillow is a bit harder - which is great for sleeping and leaning to watch TV!
YuenRando
Executive Room (Double Bed) (Mini Fridge)
Stayed in Jan 2024
Family
6 review
4.7/5
Amazing
Posted on Jan 23, 2024
Good location and spacious.
Anonymous User
Executive Room (Double Bed) (Mini Fridge)
Stayed in Jul 2023
Family
3 review
4.0/5
Very Good
Posted on Jul 30, 2023
Great
Guest User
Superior Room (Double Bed) (Mini Fridge)
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is very spacious, the location is good, the sanitation is clean, the service is good, Anran Haiyan has convenient parking spaces, the service is good, I will come again next time
Original TextTranslated by Google
Response from Property: I am glad that you have chosen Atour Hotel. Your five-point praise reflects your recognition of our work and brings you the best experience. It is the pursuit and philosophy of Atour people working day and night. You have expressed the positive and hard-working working state of the hotel staff with concise sentences, and at the same time, you are also motivating and inspiring us to run in a better direction. We will run to the distance and never stop. I would like to witness it with you.
Yanyanggaozhaobuxiayu
Family Friendly Children's Room (2 Beds)
Stayed in May 2024
Family
3 review
4.5/5
Great
Posted on May 5, 2024
The room is clean and tidy, the cartoon pattern on the bed is very special, and there is a small rocking chair for children, which is very thoughtful. At 9:30 in the evening, the restaurant prepares late-night porridge, rice porridge and millet porridge, and also serves various side dishes, making guests feel at home. The breakfast has a wide variety and good service. It is very filling. The front desk clerk has a good attitude and guides you to nearby food. Free shoe covers are also given on rainy days. The overall feeling is very comfortable.
Original TextTranslated by Google
Response from Property: Dear friends of Atour Hotel, thank you for choosing Atour Hotel and sharing your experience. Thank you for your recognition of us. It is a pity that we failed to get your five stars. We are looking forward to your visit again and feeling the growth of Atour Hotel. We are looking forward to seeing you again!
Guest User
Executive Room (Double Bed) (Mini Fridge)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 3, 2024
Very good, very suitable for bringing children, the front desk lady is very friendly. The hotel's breakfast is very rich and the room is very clean
Original TextTranslated by Google
Response from Property: Thank you for your praise of Duoer. Your evaluation is the greatest encouragement to Duoer. Atour, neighborhood service, always brings unexpected warmth. The fourth space gives you a different stay experience. The neighborhood service is as warm and considerate as home. I look forward to your frequent visits.
Guest User
Guestroom (Double Bed) (Mini Fridge)
Stayed in Apr 2024
Business travelers
37 review
5.0/5
Outstanding
Posted on May 3, 2024
I am an old regular customer. The service is as good as always. The room is large and the location is very good. There is late-night porridge in the evening, which is very suitable for people on business trips. There is also honey water at night, which is very considerate. The hotel transportation is very convenient. The room facilities are very good. The room is very clean and tidy. The mattress is very soft and comfortable. The hot water in the room comes quickly. The hotel's services and catering are relatively complete. There are many breakfast items and the taste is good. Yibao and Haichen's services are very good and attentive, with good service attitude. I look forward to staying next time
Original TextTranslated by Google
Response from Property: My dear, seeing that you are so satisfied with Duoer's home, Duoer is very happy. Thank you very much for your appreciation. Atour's partners are dedicated to the families who come to Atour. When you come to Atour, we will provide meticulous service, warm and thoughtful service and a comfortable and quiet resting environment. We are very happy that you are so satisfied with your stay. Remember to come often! We will continue to work hard to serve every family who comes to Atour.
Guest User
Superior Room (Double Bed) (Mini Fridge)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 1, 2024
The staff was very nice and even upgraded our room! In terms of food, there are all kinds of delicious food nearby, and the rooms are comfortable. The room is also very large, with laundry and gym facilities! Will come again next time
Original TextTranslated by Google
Response from Property: My dear, seeing that you are so satisfied with Duoer's home, Duoer is very happy. Thank you very much for your appreciation. Atour's partners are dedicated to the families who come to Atour. When you come to Atour, we will provide meticulous service, warm and thoughtful service and a comfortable and quiet resting environment. We are very happy that you are so satisfied with your stay. Remember to come often! We will continue to work hard to serve every family who comes to Atour.
Dav1s
Superior Room (Double Bed) (Mini Fridge)
Stayed in Apr 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Anran has good service. They also provide tea when we check in and water when we check out, so we can drink it on the way. The location is good and convenient. There are also restaurants nearby, which is very convenient. There are robots delivering food, which is very convenient. The room is large and clean. It is very good and worth recommending.
Original TextTranslated by Google
Response from Property: Miss Anran is very happy to see your good comments! As long as you live comfortably, Duoer feels that no matter how much we pay, it is worth it. It is Duoer's honor to meet you on the journey, and it is Duoer's greatest comfort to give you comfort and happiness in a short journey. Duoer believes that we have formed an indissoluble bond, and Duoer hopes that you can protect this hard-won fate with Duoer.
Guest User
Executive Room (Double Bed) (Mini Fridge)
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The accommodation experience of this hotel is very good, the room is comfortable and the service of Hailan is thoughtful. What's even better is that the surrounding facilities of the hotel are all available. You can walk to the famous Haidilao Hotpot and enjoy a delicious dinner. In addition, the large shopping mall a few steps away is convenient for shopping, whether you are looking for daily necessities or fashion shopping, it can meet your needs. I will choose here next time.
Original TextTranslated by Google
Response from Property: Thank you for staying at Zhuhai Aoyuan Atour Hotel. We are very happy to receive your affirmation. As a humanistic hotel, Atour Hotel has always been committed to providing guests with a satisfactory stay experience. Every partner of the hotel has always adhered to the service concept of "user experience as the core" to make guests feel at home. We also have a [24-hour free reading book bar] on the second floor with a quiet and comfortable environment. There are also [gym] and [laundry room] on the fifth floor. Let me tell you quietly that the above facilities are all provided free of charge~
Guest User
Guestroom (2 Beds) (Mini Fridge)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The experience of Atour Hotel exceeded expectations. The room was clean and tidy, and the service staff was warm and thoughtful. The Jimu twin room was fully equipped and the breakfast was rich and varied. The location is excellent and the price-performance ratio is very high. I will choose to stay next time
Original TextTranslated by Google
Response from Property: Thank you for staying at Zhuhai Aoyuan Atour Hotel. We are very happy to receive your affirmation. As a humanistic hotel, Atour Hotel has always been committed to providing guests with a satisfactory stay experience. Every partner of the hotel has always adhered to the service concept of "user experience as the core" to make guests feel at home. We also have a [24-hour free reading book bar] on the second floor with a quiet and comfortable environment. There are also [gym] and [laundry room] on the fifth floor. Let me tell you quietly that the above facilities are all provided free of charge~
Guest User
Guestroom (2 Beds) (Mini Fridge)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 10, 2024
The transportation is quite convenient, and there are shopping malls nearby for shopping and eating. The room space is good, neat and clean. I must praise the service attitude of the ladies who check in and check out! ! ! Very friendly and enthusiastic service attitude~
Original TextTranslated by Google
Response from Property: We are very happy to bring you a pleasant stay experience, and we also hope that you can be infected by our enthusiasm. We show the unique charm of high-end hotels to every guest with simple and comfortable style, warm and considerate service. Wake up with a smile and fall asleep sweetly. Here, every time you sleep well, you will be accompanied by a good dream. We will continue to work hard and look forward to seeing you again~~
Guest User
Guestroom (2 Beds) (Mini Fridge)
Stayed in Apr 2024
Family
20 review
2.7/5
Posted on Apr 7, 2024
The staff was very nice and the cleanliness was good. Some points to be deducted: There was a children's playground advertised, but when I finally arrived, I was turned away by a sign. They said it was undergoing renovation and upgrading, but they didn't mention the start and end dates. So can I understand that if you don't want to open the children's playground, you can just put up a sign like this at any time. Was this sign there last year, or even the year before?
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your review of Duoer! Duoer regrets that you had a bad experience during your stay at the hotel. I hope you can contact Duoer and give Duoer a chance to make amends. Your valuable opinions are very important to us. Duoer will distribute them to relevant departments to improve service quality and make full preparations for the next encounter. If you come here next time, I hope you can give Duoer another chance and look forward to meeting you again in the near future!
wwong35
Superior Room (Double Bed) (Mini Fridge)
Stayed in Apr 2024
Family
14 review
4.7/5
Amazing
Posted on Apr 5, 2024
This is our second time staying in this hotel. This time I brought my parents-in-law and we booked 2 rooms in total. When I checked in, I was upgraded to the same floor. In addition, the receptionist was very friendly. Seeing that I had two children and an elderly person, they gave the children slippers, toothbrushes and water. When I checked out, they also kindly asked about our accommodation. The breakfast was OK, with Chinese and Western food. The only regret is that the children's playroom is being renovated. I will book to stay again next time.
Original TextTranslated by Google
Response from Property: Dear friends of Atour Hotel, thank you for choosing Atour Hotel and sharing your experience. Thank you for your recognition of us. We are sorry that we failed to get your five stars. Your feedback is a warning to us. We will make corrections immediately. We hope that you will see us in a brand new look next time. We are looking forward to your visit again and feeling the growth of Atour Hotel. We are looking forward to seeing you again!
PeterUN
Guestroom (2 Beds) (Mini Fridge)
Stayed in Mar 2024
Other
11 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Facilities: good Hygiene: clean and tidy Good environment Service: Warm service and good attitude. Small gifts are given after check-out. 🎁There is a robot delivering takeaways and porridge in the evening, which is very considerate.
Original TextTranslated by Google
Response from Property: We are very happy to bring you a pleasant stay experience, and we also hope that you can be infected by our enthusiasm. We show the unique charm of high-end hotels to every guest with simple and comfortable style, warm and considerate service. Wake up with a smile and fall asleep sweetly. Here, every time you sleep well, you will be accompanied by a good dream. We will continue to work hard and look forward to seeing you again~~~