Zhuhai Xinyi Hotel (Gongbei Port High-speed Railway Station) Reviews
Zhuhai Xinyi Hotel (Gongbei Port High-speed Railway Station)
No. 2 Xinfeng Comprehensive Building, No. 44 Changsheng Road, Xiangzhou District, Zhuhai, Guangdong, ChinaView Hotel Details
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Zhuhai Xinyi Hotel (Gongbei Port High-speed Railway Station) Guest Reviews
3.8/5
147 review
Verified reviewsLocation3.6
Amenities3.6
Service4.1
Cleanliness3.8
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All Reviews(147)
Positive reviews(115)
Reviews with photos/video(17)
Easy to get around(17)
Convenient location(17)
Average sound insulation(16)
Awesome stay(14)
Close to train station(7)
Great value for money(6)
Friendly front desk staff(6)
Negative reviews(32)
ultoraman
Standard Double Room
Stayed in May 2024
Couples
24 review
Posted on May 7, 2024
Staying in a hotel during the holidays is like being ripped off. It's a waste of 300 or 400 yuan to stay in a hotel that costs 30 or 40 yuan. The shower head is broken.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Double Room
Stayed in Feb 2024
Family
1 review
Posted on Feb 14, 2024
The experience was particularly bad this time. The room that costs 609 yuan per night is so small. I seriously question the merchant's fraud in the room area. The area of about 10 square meters was described as 15 square meters.
The small windowless room is suffocating.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Double Room
Stayed in Jan 2024
Family
2 review
Outstanding
Posted on Jan 29, 2024
Very good, very convenient
Sanitation: very hygienic
Facilities: very complete
Environment: very quiet
Service: very thoughtful
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Deluxe Room (2 beds)
Stayed in Dec 2023
Couples
7 review
Very Good
Posted on Dec 16, 2023
The location is good, just exit from Zhuhai High-speed Railway Station Exit B and walk across the overpass. It is convenient to ride shared bicycles on Qingren Road, the bus station is convenient, and Didi taxi is the fastest.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Standard Double Room
Stayed in Dec 2023
Couples
12 review
Posted on Dec 11, 2023
Several hotels share a lobby, the hotel sheets are torn and dirty, the shower is next to the toilet, and there are mosquitoes. No one's money comes from the wind, and I don't expect a 170 yuan hotel to be very good, but at least it should be worth the price, right? How can I give you a torn and dirty sheet?
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again
Guest User
Standard Double Room
Stayed in Apr 2024
Solo travelers
1 review
Outstanding
Posted on Apr 29, 2024
The facilities are complete, clean and sanitary. The reception is warm and the service is thoughtful. The price is reasonable, there are abundant restaurants around, and the transportation is convenient. It is an excellent choice for tourists.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Couples
3 review
Posted on Apr 20, 2024
It should be an old hotel! There is a threshold in the elevator room but no markings. My husband fell down! I also saw a beautiful woman fall down in the center of the lobby! There is a slope but no markings!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Sintering
Discount Room
Stayed in Apr 2024
Solo travelers
28 review
Amazing
Posted on Apr 16, 2024
The morning front desk lady is enthusiastic and efficient. The room is also very clean. It is very close to the port and Zhuhai Station. The CP value is very high. There are also a lot of food nearby. It is very convenient for traveling and dining.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
彥民
Standard Double Room
Stayed in Oct 2023
Business travelers
11 review
Posted on Oct 6, 2023
If your budget is low or you have temporary accommodation, you can consider this hotel. The hotel's wifi is very poor and you can't even connect to it, and the same goes for the TV. However, the staff's service is very good, and there is no problem in asking them for help.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at Xinyi Hotel and taking the time to tell us about your stay experience. We have been committed to providing better services to every guest. Regarding the WIFI issue you mentioned, we will give priority to arranging a room with better WIFI next time you check in. Thank you again for choosing to stay at Xinyi Hotel. I hope this experience will not affect your usual trust in us. We look forward to serving you again when you stay next time!
Guest User
Standard Double Room
Stayed in Mar 2024
Other
6 review
Posted on Mar 25, 2024
To be honest, the wall is a partition, and I can hear the toilet flushing next to me, and the sound of cutting vegetables behind me. That's how soundproof it is. I'm too lazy to take pictures
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Double Room
Stayed in Feb 2024
Business travelers
2 review
Posted on Feb 3, 2024
The photos provided by Ctrip are completely misleading and deceptive. The hotel's name is photoshopped onto the building, but it has nothing to do with the building, which is misleading. The hygiene is OK, but it is at the level of a budget hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Room (2 beds)
Stayed in Jan 2024
Family
11 review
Outstanding
Posted on Jan 26, 2024
Very close to the port, convenient for customs clearance, fast for ordering takeout, imperfect place, no free parking, parking fee is 120 a day, forgot to ask about the parking fee before booking
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Bonnie11124
Standard Double Room
Stayed in Dec 2023
Family
5 review
Posted on Feb 8, 2024
The room smelled so bad that I couldn't breathe. I slept with the door open and the anti-theft chain on all night. The smell was so bad that my family coughed all night. For this price, it's better to live somewhere farther away. I called a taxi to the high-speed rail station the next day.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Standard Room (2 beds)
Stayed in Oct 2023
Business travelers
13 review
Outstanding
Posted on Oct 24, 2023
Great value for money.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Discount Room
Stayed in Oct 2023
Family
10 review
Posted on Nov 1, 2023
Maze, cave
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!