Hyatt Regency Hengqin Reviews

Fantastic hotel!!!! Pros: all the staff are super helpful and nice, they can make effective decision, front desk staff Elli, thank you for the surprise birthday decorations for our girls , she was super happy Staff Jisoo in the club house was spectacular!!!!! Our kids have fun in it, colouring, brick stacking, TV game….. Cons: Amenities in the room is a bit outdated, curtains still no electronics, no whole room panel on the desk Overall, we were enjoying our stay and will come again next time

Great hotel with lot of entertainments in the mall linked to it. Friendly and helpful staff Filbo and Andrea for directions and advice how to arrange our stay.

Love the spacious room and closeness to shopping mall nearby. Hotel prepared balloon to celebrate my kid’s birthday. My kids had so much fun !

The location of the hotel is very accessible and very closed to the Hengqin Port. No matter if you arrive from Hengqin Port (10 minutes) or Hong Kong Zhuhai Macau Bridge (40 mins) , the transportation is still very convenient. The hotel provides a variety of breakfast choices, ranging from traditional Chinese breakfast like congee and dumplings to western styled breakfast particularly freshly-baked bread rolls and scramble eggs.

It's my second time visiting this hotel. The services and facilities are of a high level of quality and highly recommended to families or business travelers.

Stayed 1 night before our trip to chimelong ocean park. Great service from hotel staff, Eli. We got room with bathtub and good view. Hotel breakfast is good (with variety of food). We arrived hotel quite late (around 10pm), didn’t get to explore other hotel activities and facilities; will come back next time when we travel again!

The wind noise of the AC is annoying at night and can't be solved as it's designed as it is. And the physical door lock inside of the room is also broken.

Travel with my mom and my wife, we thoroughly enjoyed our stay at Hyatt Hengqin. We got a two bedroom suite with a nice river view! The room was spacious clean and comfortable, swinging pool and SPA are amazing.Manager Niya was very helpful and great service! We enjoy our stay so much

We thoroughly enjoyed our stay at your hotel. We truly appreciated the hotel arranging a cake for me and providing a playground pass for my child. The breakfast was delicious, offering a variety of food options. The service was professional, thanks to the check-in staff and the concierge. The hotel is quite new, and it was convenient to have the mall on the hotel's second floor. The rooms were clean, tidy, and quiet. Jisoo at the children's playground was exceptionally polite and patient.

We enjoyed our stay at Hyatt Regency . Great service and very helpful. Delicious breakfast . We will gladly come back on our next stay in Zhuhai.

Efficient service which is good

The hotel is newly built with access to the mall. Hotel staffs are very accommodating. Superb breakfast buffet spread.

3D2N short stay in this hotel with two kids. Reception staff is nice and helpful, patiently explaining the hotel facilities and the malls. Special thank to staff Aurora, she is nice and kind! Location is 30-45 mins from HZM point, depending on traffic flow. Room is clean and spacious. Swimming pools, indoor and outdoor, are best for kids and the staff are also nice. The mall is under the hotel and so many options of restaurants and playrooms/game facilities available for kids. Would definitely return !

Good facility

Very nice, clean and spacious room with friendly staff. We will come back again.