Zhuhai Guanli Shanyueli Homestay (Yuwenquan Store) Reviews

Response from Property: Dear guest: Hello! We are very sorry for the bad experience you had during your stay. Regarding the issue you mentioned about the room being on the first floor, we have marked the floor of the room in our platform introduction. It is possible that you did not notice it. We also clean the room for each guest separately. You did not inform us about this issue when you arrived at the room, so we are also very sorry that we could not solve the problem in time. We hope that you will experience our other room types next time and hope that it will give you a different feeling.

Response from Property: 尊敬的賓客：您好！感謝您的入住及點評，很抱歉此次的入住體驗未能達到您的期望。 您的誠懇評價是對民宿不斷進步的鞭策，我們期待您的再次光臨，一定會給您更 好更滿 意的入住體驗，會讓您感受到我們的誠意，也會讓您看到酒店的我們是在不斷 的努力進 步。民宿的我們始終會以更好的服務來迎接每一位客人，最後祝您生活愉快， 感謝您的 真誠評價，真心希望您能夠再次入住來感受我們的進步。我們還有其他不同風格的房間。

Response from Property: Dear guests: Hello! Thank you for your stay and your praise of Shanyueli B&B. We are very happy to bring you a wonderful time during your trip. We are very happy that the children are having fun. The B&B is quite close to the surrounding attractions, and we will continue to work hard. Finally, we look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! We are very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to Shanyue and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! We are very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to Shanyue and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Thank you for your affirmation of Shanyueli. Your satisfaction is Shanyueli's greatest pursuit, and your recognition is Shanyueli's greatest motivation. Shanyueli B&B is a 2-minute drive from Yu Hot Spring, only a 5-6 minute walk, and a few minutes drive from the surrounding attractions. Yes, for those who want to have a meal, our breakfast service time is from 8 to 10 o'clock. It’s provided. You can invite your friends to have a small party next time you come. Thank you again for your affirmation of our hotel. We look forward to visiting you again. I wish you a pleasant journey and your family happiness and well-being.

Response from Property: Dear guests: Hello! Thank you for your stay, comments and sharing. Your recognition is our biggest motivation to move forward! Our B&B also has ten other rooms of different styles. There is also a large rooftop upstairs where you can sit on a rocking chair and watch the stars in the evening breeze. You can also have a barbecue and chat with friends. We look forward to your next visit to experience our room.

Response from Property: Dear guests: I'm sorry that you have such a check-in experience. It rained that day and the walking time may be longer. If you are worried that it may be dangerous to walk to the road, it is recommended that you book a hotel in the hot spring, although the room price there is ten times higher than ours. , but it does save you from worrying about having to walk on the road, or you can also take a taxi. The estimated fare is about 8-10 yuan, which is a starting price of about 8-10 yuan. If divided equally among a few people, the price-performance ratio is not bad, and you can also avoid walking on the road. question. Our B&B has been open for more than three years, and the furniture is actually quite new. They are just like the ones in the photos. I wish you a happy life.

Response from Property: Thank you for your affirmation of Shanyueli. Your satisfaction is Shanyueli's greatest pursuit, and your recognition is Shanyueli's greatest motivation. Shanyueli B&B is a 2-minute drive from Yu, only a 5-6 minute walk, and a few minutes drive from the surrounding attractions. Thank you again for your affirmation of our hotel. We look forward to visiting you again. I wish you a pleasant journey and your family happiness and health!

Response from Property: Thank you for your affirmation of Shanyueli. Your satisfaction is Shanyueli's greatest pursuit, and your recognition is Shanyueli's greatest motivation. We appreciate your peace of mind. Thank you again for your affirmation of our hotel. We look forward to visiting you again. I also wish you a smooth and enjoyable trip and a good time. May the whole family be happy and healthy!

Response from Property: Dear guests: Hello! Thank you for staying at Shanyueli B&B and providing feedback on your stay. Our B&B is about ten minutes’ walk from Yu Hot Spring. I am glad that the room brought you a clean and comfortable feeling. This is what our B&B has always been pursuing, and will always be. Follow through. In addition, the B&B is in a village near the hot spring. You can find it accurately by following the navigation. I hope you will have the opportunity to bring your family to our B&B again to experience other room types ~ I wish you a happy life ~

Response from Property: Dear guests: Hello! Thank you very much for your stay and sharing, and we are sorry for the inconvenience caused to you. Because the area around the B&B is not surrounded by dense high-rise buildings, but an ancient village with a history of 500 years. There are also villagers living in individual households with cats and dogs around, and we cannot control their screams. We are really sorry. You reported that the air conditioning of the air conditioner was not enough. I asked the technician to check that it was because the air conditioning network was a little dusty and the air was not cool. It has improved a lot now. We have a total of 11 different room types. We welcome you to come back and experience it next time if you have the opportunity. Wish you a happy life~

Response from Property: Dear guests: Hello! Thank you for your stay, review and sharing. We have ten other rooms of different styles in our B&B. There is also a large rooftop upstairs where you can sit in a rocking chair and watch the stars in the evening breeze. You can also have a barbecue and chat with friends. We look forward to welcoming you. Come and experience our room next time~

Response from Property: Dear customer, thank you for your stay and review. Our bed sheets, duvet covers and other supplies are sent to a professional linen company for disinfection and cleaning. During the inspection, we found very small rust-colored spots. After consultation and verification, we found that the machine was damaged. I got it during the cleaning and disinfection process, but it still can't be washed off after repeated cleaning. Thank you for your careful discovery. We originally thought that tiny spots smaller than sesame seeds can still be used normally after many times of disinfection and cleaning, which gave you a bad experience. We are very sorry. We disinfect and clean the room floors after each guest. We also conduct inspections before check-in during the day. If you feel it is not suitable, you can tell us to change the room on the spot. Regarding the staff on duty, because we also want to help. Villagers, we are also villagers ourselves, so we also recruit and hire some villagers. Usually the night shift is done by another fresh graduate. It happened to be a local villager aunt who was on the night shift that day. Her Mandarin is not very standard and makes you feel cold. I am really sorry. We will try our best. Improvement, welcome you to experience check-in and supervision again, I wish you a happy life