Imperial Palace Hot Spring & Resort

Imperial Palace Hot Spring & Resort Reviews

Imperial Palace Hot Spring & Resort

Xingfu Village, Zijin, ChinaView Hotel Details
Imperial Palace Hot Spring & Resort
Imperial Palace Hot Spring & ResortImperial Palace Hot Spring & ResortImperial Palace Hot Spring & Resort
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Imperial Palace Hot Spring & Resort Guest Reviews

4.2/5
304 review
Verified reviews
Location4.3
Amenities4.0
Service4.2
Cleanliness4.2
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All Reviews(304)
Positive reviews(257)
Reviews with photos/video(102)
Classy environment(61)
Large rooms(22)
Great swimming pool(14)
Great air circulation(13)
Well designed(12)
Perfect for kids(10)
Garden view(10)
Average lighting(7)
Negative reviews(47)
Guest User
South Asia Spring View Twin Room
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 21, 2023
This is my first time in Heyuan. It is convenient to travel. You can get off the expressway and walk a short distance to the hotel. The lobby service is satisfactory and the staff are enthusiastic. The room is very clean and tidy. I am more concerned about this because I have children. The hygiene is quite good. The hot spring is not far from where I live. The first large pool is very lively and is very suitable for children. There are many different pools as you walk inside, which is also suitable for small family gatherings. There are many kinds of self-service hot water drinks and snacks. The buffet breakfast on the second day was also very good. I recommend trying the noodle soup. Overall worth a visit.
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6/16
Response from Property: Dear guests, hello! Thank you for choosing Yulinmen Hot Spring Resort. Your satisfaction is our greatest motivation and we sincerely look forward to your visit again!
Meimeizuochuantou.
South Asia Spring View Twin Room
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 21, 2023
Taking advantage of the lukewarm weather, I wanted to soak in a hot spring to get rid of the humidity. I finally made a guide and took my family and friends to Yulinmen! There are quite a few hot spring pools, so you don’t have to worry about crowds or not having enough pools! There is also a steam room with complete facilities. The rooms are clean and hygienic. The stay is very comfortable. The scenery outside the window is beautiful and makes you feel happy! The included breakfast buffet is also nutritious and delicious, with a wide variety of clean and hygienic ingredients. Heyuan rice noodles and meatballs are my favorites. There is a restaurant in the hotel with reasonable prices. The surrounding farmhouse restaurants are not far from the hotel. There are also fireworks to watch in the evening. , very beautiful, it is suitable to bring family and friends, everyone had a great time and came back~
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6/12
Response from Property: Dear guests, hello! Thank you for choosing Yulinmen Hot Spring Resort. Your satisfaction is our greatest motivation and we sincerely look forward to your visit again!
Anonymous User
Bali Type B Three-Bedroom Villa with Private Pool
Stayed in Aug 2023
Friends
11 review
3.7/5
Posted on Aug 29, 2023
The front desk staff is very enthusiastic, the environment is very good, the room is clean, and the hot spring water quality is good. What needs improvement is: the waiter in the hot spring area is really speechless. We have children and adults. One of the women is inconvenient to go to the hot spring. Of course she doesn't want to buy a ticket, so she just goes in to look after the child. The waiter says she can't do it without buying a ticket. Come on, can't this really be handled humanely? It's like buying a ticket to go in and watch the children.
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Response from Property: Dear guests, hello! Thank you for staying at Yulinmen Hot Spring Resort, and thank you very much for your comments and suggestions. We have reported the issues you raised to the relevant departments and will work harder to improve the bad areas. If you have any needs or services during your stay, you can call the hotel front desk at any time. We will solve it for you as soon as possible. We look forward to hearing from you. If you stay again, we will provide you with better service!
Guest User
South Asia Garden View Twin Room
Stayed in Sep 2023
Friends
49 review
2.7/5
Posted on Sep 13, 2023
The room is very dilapidated. The hot spring water is real and very slippery after soaking in it.
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fulina
South Asia Garden View Twin Room
Stayed in Jan 2023
Friends
3 review
1.0/5
Posted on Jan 7, 2023
I only opened a few pools, the service was poor, and the steam was not opened. A very bad experience
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Guest User
South Asia Garden View Twin Room
Stayed in Jan 2023
Friends
6 review
5.0/5
Outstanding
Posted on Jan 12, 2023
The accommodation environment is good, but the hot spring is too far away from this shower place.
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wuyaoguo
South Asia Spring View King Room
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jun 21, 2024
房間幽靜、寬大、衞生,服務熱情,温泉人少,空氣好,泡下温泉、吹吹山風,適合靜養發呆的人。要是價格能便宜點就更好了。
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Guest User
South Asia Spring View King Room
Stayed in Jun 2024
Family
14 review
4.8/5
Amazing
Posted on Jun 9, 2024
總體非常滿意,當天温泉不開,但給我們升級了別墅私家泡池,挺好的。服務態度好,唯一缺點是蚊蟲較多,建議加強消殺。
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ranran134
South Asia Garden View Twin Room
Stayed in Mar 2024
Friends
7 review
5.0/5
Outstanding
Posted on Mar 17, 2024
酒店風景好,環境優美,房間以東南亞的風格 温泉就在住房裡麪進幾百米,走路3分鐘左右,温泉池有很多個,温度有高有低,各種温泉池 早餐是自助,,很豐盛,有很多都是喜歡吃的 酒店的服務一流,每個服務員態度都不錯,來這個酒店主要是温泉很正
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Xihuankaichezijiayou
South Asia Spring View King Room
Stayed in Jun 2024
Couples
4 review
3.3/5
Posted on Jun 26, 2024
其他都好,就是客房蚊子太多。這個問題不解決的話不推薦。不怕蚊蟲的隨意。
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Guest User
South Asia Garden View Twin Room
Stayed in Feb 2024
Friends
3 review
5.0/5
Outstanding
Posted on Mar 4, 2024
酒店豪華大氣全部都是東南亞風格的,房間很大,衞生做的很乾凈,服務熱情,酒店當天的客人很多,工作人員忙而不亂,看來培訓的很好 温泉區的温泉讀書温度一直 保持40度左右 ,温泉區有免費的水果和茶飲
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Guest User
South Asia Spring View Twin Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 17, 2024
景區特別大,看到很多建築和椰子樹,裏面很多樹都是熱帶植物,所以整個景區看起來就有點像泰國一些地區風格,河源的温泉也比較出名的,所以這裏的温泉真正天然温泉,泡了對皮膚很好,早上起來跑跑步。
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Guest User
South Asia Garden View Twin Room
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 30, 2024
回老家串門,訂了御臨門酒店住一晚泡温泉 服務,前台服務很到位,接待工作做的不錯 温泉,温泉有幾十個温泉池,有温度高的也有温度低的,不限次數進出,很划算 早餐,早餐樣式多 風景,景區裏面環繞着植物,空氣好
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Guest User
South Asia Garden View Twin Room
Stayed in Mar 2024
Family
9 review
5.0/5
Outstanding
Posted on Mar 3, 2024
真正的温泉度假酒店,温泉泡完很舒服,温泉池都很多個可以泡,有水果有茶飲 酒店服務好,自助早餐很豐富,晚餐是在酒店的餐廳點的,很實惠,味道好,適合家庭遊玩
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Guest User
South Asia Garden View Twin Room
Stayed in Mar 2024
Friends
5 review
5.0/5
Outstanding
Posted on Mar 4, 2024
房間很好,空間很大,住的也安靜,設施齊全,衞生整潔,床睡得很舒服,軟硬適中。 酒店位置很好,去市區也方便,温泉是在酒店裡麪的,温度很夠,泡完人非常舒服
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