To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.0
Service4.2
Cleanliness4.2
Filter by:
Sort by:
All Reviews(304)
Positive reviews(257)
Reviews with photos/video(102)
Classy environment(61)
Large rooms(22)
Great swimming pool(14)
Great air circulation(13)
Well designed(12)
Perfect for kids(10)
Garden view(10)
Average lighting(7)
Negative reviews(47)
Guest User
South Asia Spring View Twin Room
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 21, 2023
This is my first time in Heyuan. It is convenient to travel. You can get off the expressway and walk a short distance to the hotel. The lobby service is satisfactory and the staff are enthusiastic. The room is very clean and tidy. I am more concerned about this because I have children. The hygiene is quite good. The hot spring is not far from where I live. The first large pool is very lively and is very suitable for children. There are many different pools as you walk inside, which is also suitable for small family gatherings. There are many kinds of self-service hot water drinks and snacks. The buffet breakfast on the second day was also very good. I recommend trying the noodle soup. Overall worth a visit.
Original TextTranslated by Google
6/16
Response from Property: Dear guests, hello! Thank you for choosing Yulinmen Hot Spring Resort. Your satisfaction is our greatest motivation and we sincerely look forward to your visit again!
Meimeizuochuantou.
South Asia Spring View Twin Room
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 21, 2023
Taking advantage of the lukewarm weather, I wanted to soak in a hot spring to get rid of the humidity. I finally made a guide and took my family and friends to Yulinmen! There are quite a few hot spring pools, so you don’t have to worry about crowds or not having enough pools! There is also a steam room with complete facilities. The rooms are clean and hygienic. The stay is very comfortable. The scenery outside the window is beautiful and makes you feel happy! The included breakfast buffet is also nutritious and delicious, with a wide variety of clean and hygienic ingredients. Heyuan rice noodles and meatballs are my favorites. There is a restaurant in the hotel with reasonable prices. The surrounding farmhouse restaurants are not far from the hotel. There are also fireworks to watch in the evening. , very beautiful, it is suitable to bring family and friends, everyone had a great time and came back~
Original TextTranslated by Google
6/12
Response from Property: Dear guests, hello! Thank you for choosing Yulinmen Hot Spring Resort. Your satisfaction is our greatest motivation and we sincerely look forward to your visit again!
Anonymous User
Bali Type B Three-Bedroom Villa with Private Pool
Stayed in Aug 2023
Friends
11 review
3.7/5
Posted on Aug 29, 2023
The front desk staff is very enthusiastic, the environment is very good, the room is clean, and the hot spring water quality is good.
What needs improvement is: the waiter in the hot spring area is really speechless. We have children and adults. One of the women is inconvenient to go to the hot spring. Of course she doesn't want to buy a ticket, so she just goes in to look after the child. The waiter says she can't do it without buying a ticket. Come on, can't this really be handled humanely? It's like buying a ticket to go in and watch the children.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Yulinmen Hot Spring Resort, and thank you very much for your comments and suggestions. We have reported the issues you raised to the relevant departments and will work harder to improve the bad areas. If you have any needs or services during your stay, you can call the hotel front desk at any time. We will solve it for you as soon as possible. We look forward to hearing from you. If you stay again, we will provide you with better service!
Guest User
South Asia Garden View Twin Room
Stayed in Sep 2023
Friends
49 review
2.7/5
Posted on Sep 13, 2023
The room is very dilapidated. The hot spring water is real and very slippery after soaking in it.
Original TextTranslated by Google
fulina
South Asia Garden View Twin Room
Stayed in Jan 2023
Friends
3 review
1.0/5
Posted on Jan 7, 2023
I only opened a few pools, the service was poor, and the steam was not opened. A very bad experience
Original TextTranslated by Google
Guest User
South Asia Garden View Twin Room
Stayed in Jan 2023
Friends
6 review
5.0/5
Outstanding
Posted on Jan 12, 2023
The accommodation environment is good, but the hot spring is too far away from this shower place.