No. 1 Yelang Street, Wujiangzhai International tourist resort, Shangji Town, Bozhou District, Zunyi, Guizhou, ChinaView Hotel Details
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Mount Shine Hotel Guest Reviews
4.6/5
Very Good
1307 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.5
Cleanliness4.7
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All reviews(1307)
Positive reviews(1265)
Reviews with photos/video(427)
Delicious breakfast(271)
Classy environment(183)
Quiet & comfortable(66)
Close to scenic area(59)
Well designed(30)
Tasty restaurant(21)
Loved the night views(15)
Delicious buffet(15)
Negative reviews(42)
suggestion
Superior Standard Room
Stayed in May 2024
Travel with friends
30 review
4.7/5
Amazing
Posted on Jun 23, 2024
Room size a bit small
Standard hotel , nothing much to comment
Travelling with friends, a bit embarrassing when you need to shower , somehow can see through a bit from the glass
Response from Property: Dear guest,welcome to Wujiangzhai village and stay in Mount Shine hotel,we're glad to know thar you enjoy you stay besides the glass,which we didn't hear too much about before your stay.And we would consider on improving this glass thing to protect privacy.And there are plenty of rooms with large size to choose and we hope you would have a wonderful memory stay in.Thanks for your booking and we look forward to seeing you soon in Wujiangzhai village.
Wai Bin
Superior Double Room B
Stayed in Mar 2024
Family
6 review
4.7/5
Amazing
Posted on Apr 10, 2024
Great service and amenities. Breakfast has loads of option from cereal to noodles to dimsum. The only downside is it seems to be the furthest hotel to the main area (15 mins walk) but we like its quietness. There’s lots to explore along the way, optionally shuttle bus at demand.
Response from Property: Welcome to Wujiang Village international tourist resort and we are glad to hear that you enjoy your stay.Mount Shine hotel is the largest hotel with 327 rooms,located in the southeast of the village,but all shuttle bus can drive you there on 24 hours.There is a hot spring hotel being built in this village and we are looking forward to your next visit.
Guest User
Superior Double Room B
Stayed in Feb 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Complaint room toilet smelled and was upgraded to another room with a balcony. Live the size of tge room.
Service was exceptional. The best hotel I have stayed so far.
Response from Property: Welcome to visit Mout Shine Hotel in Wujiang village and we’re glad to know you enjoy your stay,but we still feel bad for giving you a room without fully examination from the very beginning and we would like to thank you for helping us improve our job to be done better.We could deeply feel you when someone is staying another country in which the mother language is not your first language,so the front office manager Zebra and supervisor Han gave you a hand on your laundry service、hospital servie.Also when we were aware of you need our help to the railway station,the hotel booked a vehicle for you and safely tranfered you to the destination.We hope you enjoy your stay in Hongkong and see you next time.
Lupotewangzigangbeibi
Superior Double Room B
Stayed in Nov 2024
Business travelers
7 review
1.7/5
Posted on Dec 21, 2024
Let me talk about the satisfactory part first. From the shuttle bus to the scenic spot to the hotel check-in, everything is convenient. The hotel environment is OK, but I asked the hotel and they said that I couldn't see the village. There was a little episode with the air conditioning and heating later, and someone came up to solve it.
And then, when we came back from the village at night, there was no hot water. We called the customer service and it started to come up, saying that it would be available after a while. Then we were too tired to play, fell asleep, and woke up but there was still no hot water. I had no choice but to use cold water to take a shower on the second day of my menstrual period. The little one got up and took a shower the next morning.
As a result, I still couldn't take a shower the next morning.
It's not that I'm looking for a cheap hotel. I think Mushan Hotel is a better hotel in Wujiang Village no matter what.
I'm also a poor family with a rich road, so I don't want to make do with it.
As a result, I found a hotel that didn't even have hot water. I didn't see the so-called most beautiful scenery.
I feel that the overall experience is very poor.
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Guest User
Superior Twin Room B
Stayed in Nov 2024
Couples
26 review
5.0/5
Outstanding
Posted on Dec 5, 2024
This season is off-season and there are few people in the scenic area, but the performances are carried out as usual, which is great! I heard that it was developed by the same group as Wuzhen, with the same management model. Vehicles are parked at the customer service center, and check-in is also done at the customer service center. Then there is a shuttle bus to the hotel. If you stay in a homestay, the shuttle bus cannot go directly to the hotel. Mushan Hotel is relatively close to the East Gate. It takes 800 meters to walk from the hotel to the core scenic area. It is a hotel far from the core scenic area, but you can also see drones and music fountain performances in the room. The air in the mountains is really good. Compared with Wuzhen, there are more places to go up and down stone steps. It rained when we came and the road was a bit slippery, which is not suitable for older people. I just came from Wuzhen. Overall, I feel that the service is still slightly worse than Wuzhen. For example, when entering the scenic area, someone took the initiative to send the luggage to the car, but when checking out, there was no one. This is what Wuzhen Di Shang Hotel did very well. The hotel front desk guy is more flexible than the staff at the customer service center, and the service is good. Overall, it is good and worth recommending hotels and attractions
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6/10
Guest User
Deluxe Suite (Balcony)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
The decoration is very good, the facilities are relatively new, the configuration is very good, and the environment is good
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Response from Property: Thank you for choosing to stay at Mushan Hotel recently. We hope that our elegant and flexible environment and unparalleled service will leave you with wonderful memories that will last long after you leave. Thank you again for staying and we hope to see you again soon.
Yingwusuozhu,ershengqixin
Superior Double Room B
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 25, 2024
This hotel has a unique design. They spent a lot of money to leave a transparent natural space, making the whole building full of the wonders of integration with nature. The service attitude is very good, laundry, car washing, and pick-up are all in place! It is also very close to Huangguoshu Waterfall!
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Response from Property: Dear guests, hello! Thank you very much for your recognition and support of Guizhou Hotel! I also hope you can share the name and specific information of this hotel so that Wujiangzhai Hotel can learn more about its merits. We will continue to work hard and keep working, and hope that you will continue to support Wujiangzhai Scenic Area. Looking forward to your next stay, I wish you a happy life and smooth work!
Guest User
Superior Twin Room B
Stayed in Oct 2024
Family
15 review
3.1/5
Posted on Nov 13, 2024
1. We upgraded the room type for free during the off-season, which is a good review.
2. Something crawled onto my arm in the middle of the night, which scared me so much that I forgot to turn on the light. I hurriedly turned on the light of my phone and saw that it was a beetle. The hotel should have disinfected it.
Original TextTranslated by Google
Response from Property: 非常感謝您選擇烏江寨景區酒店入住。對於您在入住期間遇到的問題,我們在此表示誠摯的歉意。酒店地處於山區內,蚊蟲較多,在窗户上也特別安裝了紗窗,在保持空氣流通時杜絕蚊蟲進入房間,另外也準備了電蚊香液和花露水供客人使用,消殺工作也定期有安排,這次的蟲子事件酒店確實感到非常抱歉,前廳有應急處理的制度,可以在您有反饋時及時給予您更換房間,減少蚊蟲叮咬帶來的傷害。您的寶貴意見有助於我們的進步與成長,我們相關部門已經採取措施作出改善,期待您再次入住時能感受到我們的誠意。烏江寨歡迎您!
Xiaomidi
Superior Double Room B
Stayed in Aug 2024
Family
13 review
4.2/5
Very Good
Posted on Sep 28, 2024
Environment: Far from the core scenic area, you need to take the scenic area bus, and you need to queue up during peak hours, which is the only disadvantage.
Facilities: Very ethnic, breakfast and dinner are very good! The hotel's small wooden comb is particularly considerate!
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6/14
Response from Property: Your love is the driving force for us to continuously improve our services. We will make unremitting efforts to bring you a more comfortable experience. Mushan Hotel is only 800 meters away from the drop-off point at the core scenic spot in front. If tourists are not in a hurry, the hotel It is recommended that guests walk there and pass by the observation deck overlooking the core area in the scenic area to take photos and check in for more fun. We hope that our high-quality services can make your travel life unique. Wujiangzhai sincerely invites you to stay here again!
Guest User
Superior Twin Room B
Stayed in Sep 2024
Family
13 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The Mushan Hotel where I stayed during my visit to Wujiang Village was a very good choice. It is close to the East Gate of the village, and the hotel's environment, facilities and services are very good. The breakfast is very rich. The hotel is a few hundred meters away from the core scenic area and not far to walk.
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Response from Property: 尊敬的賓客,您好!非常感謝您對烏江寨酒店的認可和支持!我們將繼續努力和保持工作,希望您一如既往的支持烏江寨景區。期待您的下次入住, 祝您生活愉快,工作順利!
Guest User
Superior Twin Room B
Stayed in Sep 2024
Family
5 review
3.0/5
Posted on Oct 3, 2024
The hotel is located inside the Wujiangzhai Scenic Area. Cars cannot be driven in and must be parked in the parking lot outside. The Mushan hotel we booked said it is relatively close to Dongzhaikou, so we drove to take down our luggage and go to the tourist service center to check it out before parking the car. Walking back to the service center, after entering, there are battery trolleys to take luggage and people to various hotels. There are 5 hotels in the village, but it is obvious that the battery trolleys are insufficient. I don’t know if it is because of the holiday. The hotel elevator is very small and slow. The room we were given It's on the 5th floor, and the restaurant is on the 3rd floor, but it's hard to get a seat when you get to the elevator. It's recommended that you stay a little lower. If that doesn't work, you can still take the stairs to the restaurant. If you arrive late, you can just have dinner at the hotel, but the buffet is not that good. Delicious, half price per child for 128 guests. After dinner in the evening, go for a walk in the village. At this time, you find that it is very cold outside at night. There are few cars with seats and you need to wait. The hotel staff will not take the initiative to notify you to call a car, so the service is really not good. The village at night The lighting is okay. You need to scan the QR code to check the time before looking for the performance. For us foreign tourists, no one tells you how to play when you enter this village, so it is not unreasonable to see a lot of complaints online. There are so many people during holidays. Just walk around, most of them are restaurants and commercial shops. If you live nearby, you can drive and arrange a 2 days and 1 night, but for tourists who come from far away, the price/performance ratio is average, and the main services cannot keep up with so many operations. Tourists! Protect everyone from lightning
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your review and your valuable comments! We sincerely apologize for the problems you encountered during your stay and the inconvenience caused to you. Regarding your feedback, we will actively communicate with the relevant departments of the scenic spot to strengthen the operation of tour buses during the Golden Week to ensure the safety of our guests. Check-in experience: During the peak passenger flow period during the National Day Golden Week, some problems may occasionally occur in the scenic area. Thank you for your tolerance and understanding of the scenic area. Looking forward to your visit again!
Guest User
Superior Standard Room
Stayed in Sep 2024
Family
25 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The room is large and the mattress is slightly soft. The breakfast in the hotel in the morning has a lot of varieties and tastes good. Wujiang Village is nice. It’s great for taking photos and there are many performances. The night view is beautiful at night.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your recognition and support of Wujiangzhai Hotel! The mattresses in hotel rooms are divided into soft and hard sides. If you have higher requirements for the hardness of the mattress, you can contact the hotel room department to assist you in flipping the mattress up and down, so as to obtain a more satisfactory stay experience. . Xiaomu will continue to work hard and keep working, and I hope you will continue to support Wujiangzhai Scenic Area. Looking forward to your next stay, I wish you a happy life and smooth work!
Yusha123
Superior Double Room B
Stayed in Aug 2024
Couples
42 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Some reviews said Wujiang Village was not worth it, but I think it is very good. You have to stay in the village, which is very different from the feeling of leaving on the day of a day trip. Because you have to stay, you feel very relaxed when wandering around the village, and you don't have to rush around. The water show drone show and bonfire are very atmospheric. I got up early in the morning and walked around the hotel. The air was fresh and quiet, and I felt very comfortable.
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Response from Property: 尊敬的貴賓,感謝您花費寶貴時間對您的入住體驗進行讚美和推薦,您的鼓勵是我們努力的動力! 很榮幸能為您服務,也很高興酒店的服務、環境、風景、客房設施、地理位置能讓您感到滿意! 我們衷心期待您在不久的將來能再次光臨! 祝您旅途順利生活愉快!
Guest User
Superior Standard Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 2, 2024
It was a very pleasant stay. I am a person who is a bit picky about accommodation. After careful selection, I chose her place and was not disappointed. The environment is elegant and quiet. There is no noise at night. The boss and the boss's wife are very sincere and warm. The breakfast in the morning is also very rich. The room facilities are clean, comfortable and tidy. It is so comfortable to drink coffee or tea on the small balcony...
Facilities: good
Hygiene: good
Environment: good
Service: good
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6/8
Response from Property: Dear guests, hello! Thank you very much for sharing your stay experience in other scenic spots with Xiaomu. I believe that the warm and hospitable Guizhou people will make you feel at home. I hope you will continue to support Wujiangzhai Scenic Spot. We support Guizhou tourism and look forward to your next stay. I wish you a happy life and smooth work!
Hua cha
Superior Double Room B
Stayed in Aug 2024
Other
13 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The hotel is in a good location, only 300 meters away from the village. The room is clean and tidy, and the view is good.
Original TextTranslated by Google
Response from Property: Your love is the driving force for us to continuously improve our services. We will make unremitting efforts to bring you a more comfortable experience. Although Mushan is not in the core location of the scenic spot, it is convenient to travel. There is also a 24-hour shuttle bus at the door to take you to the corresponding place. site. We hope that our high-quality services can make your travel life unique. Wujiangzhai sincerely invites you to stay here again!