Schiffbaustrasse 11, District 5-Industriequartier, Zurich, Canton of Zurich, 8005, SwitzerlandView Hotel Details
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1 night
Ibis Zurich City West Guest Reviews
4/5
Very Good
126 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service3.9
Cleanliness4.1
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All reviews(126)
Positive reviews(37)
Reviews with photos/video(5)
Clean and tidy(9)
Great service(6)
Great location(4)
Negative reviews(1)
Brave-heart
New Sleep-Easy Concept Twin Room
Stayed in Aug 2024
Travel with friends
11 review
4.2/5
Very Good
Posted on Aug 29, 2024
Good location and nice and friendly staff and good breakfast
Response from Property: Dear Brave-heart, thank you for your positive feedback! We are delighted that you enjoyed our convenient location, friendly staff, and delicious breakfast. We look forward to welcoming you back soon. Best regards, Julia P., Deputy Manager
Agustina Gunawan
New Sleep-Easy Concept Triple Room
Stayed in Dec 2023
Family
2 review
3.0/5
Posted on Jan 2, 2024
Room size ok for 3 adults
But cleanness big no
They don’t clean the floor because still left garbage on floor in next day
No amities like toothbrush shower cap flipper , only shower gel
Response from Property: .
MarkusB
New Sleep-Easy Concept Twin Room
Stayed in Dec 2024
Couples
18 review
4.5/5
Great
Posted on Dec 15, 2024
All good, will book again
Guest User
New Sleep-Easy Concept Double Room
Stayed in Dec 2023
Couples
7 review
4.0/5
Very Good
Posted on Dec 11, 2023
Room was facing the tram and it was very disruptive to our rest. We kept waking up multiple times in the night.
Response from Property: .
Guest User
New Sleep-Easy Concept Triple Room
Stayed in Oct 2023
Family
2 review
4.0/5
Very Good
Posted on Oct 19, 2023
We just have 1 bottle water free in 1 room for for 3 person, even we stayed for 3 night...only in the first night we had 1 bottle water free..We suggest that if posible give 1 bottle water for 1 person everyday/night...and the tissue just 1 box only 1 time for 3 nights staying.
Thank's for cooperation
The other fasilities is ok..
Response from Property: Thank you for your feedback!
Pikachuuuuuu
New Sleep-Easy Concept Double Room
Stayed in Apr 2023
Business travelers
12 review
3.0/5
Posted on Apr 15, 2023
The hotel has a simple design, everything look clean and minimalistic, the hallway is looking like a prison.
The air flow of the hotel is so strange. When anyone open their hotel door or close. You will also feel/hear it inside the room every hour.
The hotel room does not include any mini bar, fridge, kettle.
I first checked in and got a room in 2nd floor. But when i opened the door, it has very strong cold wind blow to me from inside to outside for 5 seconds, I am not going to explain this in here, you can interpert yourself.
I went to change the room to 3rd Floor.
I found there are so many kid palm mark on the window glass, meanwhile the bathroom sink suddenly has water leaking issue. So i changed the room again.
After that I got the other room it looks fine, only the shutter in the window is broken, I cannot switch it to be opened.
But after 1 day, the card is no longer working, I went to chnage the card again. Then I found that cleaning service forgot to close the window.
It provides only 1 combination gel for shower/hair wash. And the hair dryer is very poor.
Good things are the stuffs are kind, and I could borrow the kettle by paying 20CHF deposit from the reception. *like come on it is only a kettle... *
And you could borrow unbella for free.
Response from Property: Thank you for your feedback!
Gg#1010
New Sleep-Easy Concept Twin Room
Stayed in Sep 2023
Travel with friends
4 review
4.5/5
Great
Posted on Nov 13, 2023
Clean and simple hotel. Enjoy the breakfast, its better than the hotel i stay in bern.
Response from Property: Thank you for your feedback!
Anonymous User
New Sleep-Easy Concept Double Room
Stayed in May 2024
Business travelers
21 review
4.0/5
Very Good
Posted on May 24, 2024
Location is near to company’s Hq.
Response from Property: Dear Anonymous User, we are delighted to hear that our hotel's location near your company's HQ was convenient for you. We look forward to welcoming you back soon. Best regards, Julia P., Deputy Manager
Chris
Room With 1 Double Bed (63x79 Inches) + 1 Single Bed (31x79 Inches), New Sleep-easy Concept
Stayed in Oct 2024
Travel with friends
9 review
4.0/5
Very Good
Posted on Nov 25, 2024
Great place
Response from Property: Dear Chris,Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back.Best regards,Julia P., Deputy Manager
H Gilgen
Room With 1 Double Bed (63x79 Inches[160x200 Cm]) , New Sleep-Easy Concept
Stayed in Oct 2024
Solo travelers
15 review
4.0/5
Very Good
Posted on Nov 9, 2024
it was good
Response from Property: Dear H Gilgen, thank you for your positive feedback. We are delighted to hear that you had a good experience with us. We look forward to welcoming you back soon. Christophe B.General Manager
Guest User
Room With 1 Double Bed (63x79 Inches[160x200 Cm]) , New Sleep-Easy Concept
Stayed in Dec 2024
Family
2 review
4.5/5
Great
Posted on Dec 16, 2024
Marvelous
RUDI
New Sleep-Easy Concept Double Room
Stayed in Apr 2023
Family
5 review
4.5/5
Great
Posted on May 1, 2023
its very small room but enough for our short trip and very close to main area
Response from Property: Thank you for your feedback!
Anonymous User
New Sleep-Easy Concept Double Room
Stayed in Dec 2022
Couples
2 review
3.5/5
Posted on Feb 27, 2023
Hotel is located near train station but not at the main train station. There is a need to change train or take tram to reach near the hotel. Not as many food options on weekend as hotel is located in an industrial area. Hotel is nice and clean, although small but fully equipped for a good night stay.
Response from Property: Thank you for your feedback!
Fresilia Vebriani
New Sleep-Easy Concept Double Room
Stayed in May 2023
Booked for others
4 review
5.0/5
Outstanding
Posted on May 8, 2023
Great stay and nice staff
Response from Property: .
Harrison
New Sleep-Easy Concept Double Room
Stayed in May 2022
Solo travelers
10 review
4.2/5
Very Good
Posted on Jul 1, 2022
Love this,
Better than the other ibis, great service and awesome location..
Response from Property: Thank you for your feedback!