Inns in Texas, United States

I stayed at the Best Western Rose Garden for a weekend and it was a very pleaseant experience. The hotel is in a great location, walking distance for shopping centers and restaurants. I didn't have to worry about finding a parking space, we left the car at the hotel and enjoy walking and shopping... They offer a tasty tex-mex breakfast buffet which is a very good one. I guess this hotel is a best value since many people was hosted there, we had to follow a line to get into the lounge and the pool was very busy, but anyway, I would stay there again for sure.

free shuttle bus to hotel,close to airport.friendly and helpful staff. Have to call hotel for the pick up .

整體是非常不錯的，接待服務，辦事效率，早餐豐富，設施和環境，房間衛生等。之所以服務少給了一分是因為有個前台服務人員在我昨晚買水的時候鬧烏龍從我的卡上刷了我一次房費（我通過攜程預訂的，支付寶支付，酒店之前已經從攜程賬戶划走了), 整體還是非常推薦這家酒店。

The housekeeping was very good and they were very detailed on the cleaning for the 3 nights that we stayed there. They breakfast was outstanding and at of the plates that they had for breakfast was chicharrón con salsa and that was so delicious. Also, they just finished with remodeling the hotel and the hotel looks outstanding.

This was a very nice hotel and I will be back when I am in town again.

This was our second stay here. All credit goes to the friendly front desk staff, kitchen staff and of course house keeping. They did a great job for the guests. Clean rooms , with all essentials. Fridge, microwave, ironing board with iron, coffee pot with coffee and tea. Shampoo, soaps etc. Daily. Clean towel daily, and beautifully made beds daily. Variety delicious breakfast, served with a big smile. Front desk always checking to see if we are ok. I especially love the complementary pop corn, cookies, coffee and lemon water in the hallway. I really appreciate the security cameras, since we were robbed staying in another hotel nearby. We are satisfied guests and will return in the future. 👍👍👍👍👍

Quality Inn Airport East 900 Yarbrough Dr. El Paso, TX, 79915, US +1 (915) 594-9111 Manager Andrea Rubio – Front Desk does not have an email for her no way to contact till 0900 next day. Room 165 – 66.38 for 31 days is 2,057.58 a month for this room Guess Elite Gold Choice Membership means nothing here. Asked for a handicap room and this was not it. Too tired to argue, besides the lady that checked us in left after checking me in. The room looked clean, BUT!!! The security lock on the door was broken off – ½ missing. The mini fridge was nice, but the freezer part was full of freezer frost, so it was hard to get flat ice packs in. We had NO TOWELS - a wash rag and a hand towel. Went to front desk and asked young man to please get us some while we were out for dinner. Came back and no one at front desk even rang bell. The combination lock door was open, so I stuck my head in and yelled. NO ANSWER, lobby deserted. Finally, he came in from the back parking lot and I asked about my towels and his face said it all - HE FORGOT. Look at the camera screen and found the lady that check us in and tried to talk her through a room were towels should be – not available - none dried. Told him I need towels after the drive from California. He told me that he would try, but normally [guess this happens a lot] you would have to wait till 0900. I said get some out of an empty room. On way back to the room I saw a lady and she gave me a towel and a wash rag. Said she would try to find some more. About ½ hour later she bought some, by now it was close to 2100 - 9 PM [I believe with time change]. Surprise – have towel rod holder [left & right in wall] but no rod, maybe that is why we had no towels. Had a partial roll of toilet paper but no new roll noticed around 0145, thankfully had Kleenex. Was going to shower but the exhaust fan is broken. Made so much noise and did not want to bother neighbors. Wi-Fi kept going out – most likely to many people using it at night. Finally used my hotspot to be able to do anything. Better Wi-Fi at 0445 in AM. Since we had no toilet paper went to lobby to use. No toilet paper in the lobby restroom. Front desk no toilet paper either but will tell manager at 0900. I told the young lady “What do I do now” at 0545. She went to ladies restroom and gave me a small partial roll. No hand towel paper to dry hands. Again, the front desk had nothing and will tell the Manager at 0900. No lobby telephone to call Choice, but she gave me the number 877-424-6423 [found this on website - You can also call 1-888-770-6800 for 24-hour assistance] Lobby water fountain out of order. Took picture of hallway trash. Look like to be yesterday’s collection of trash. Two U-Haul trucks are staying there. The smaller one unload all their items into the dumpster – let the front desk know. At the front desk a guest was there and said he rented 3 rooms for week and 1 for the night and no towels. Wanted to know about discount, got straight up bill when he checked

Wouldn't even give this hotel a one star. Myself and my daughter ( 22) stayed last weekend for a Cheer Competition ( 2 nights) The room was decent for the price, continental breakfast was awful I do not suggest it at all. There was NEVER anyone at front desk! Everytime we left and came back there was never any staff present. The second night we tried to call the front desk to request more towels could not even get the phone to ring. My daughter went down to front desk to get towels and after waiting a while a security officer finally approached her and asked what she needed, said he had no idea where front desk staff was as he had to climb over front desk just to clock in! He led her to a room where towels were and told her to grab what she needed. From that point on some creepy older man started trying to talk to my daughter, followed her back to elevators asking if she was married which she said yes so he would leave her alone yet continued to ask her for her phone number, followed her back to our room. She was shaking so bad and so scared. This should of never happened!!!!! Where was front desk staff? Where did security guard go while my daughter was being harassed?! This is unacceptable. This hotel is very unsafe! I DO NOT RECOMMEND ANYONE STAYING HERE.

free shuttle bus to hotel,close to airport.friendly and helpful staff. Have to call hotel for the pick up .

This was a very nice hotel and I will be back when I am in town again.

This was our second stay here. All credit goes to the friendly front desk staff, kitchen staff and of course house keeping. They did a great job for the guests. Clean rooms , with all essentials. Fridge, microwave, ironing board with iron, coffee pot with coffee and tea. Shampoo, soaps etc. Daily. Clean towel daily, and beautifully made beds daily. Variety delicious breakfast, served with a big smile. Front desk always checking to see if we are ok. I especially love the complementary pop corn, cookies, coffee and lemon water in the hallway. I really appreciate the security cameras, since we were robbed staying in another hotel nearby. We are satisfied guests and will return in the future. 👍👍👍👍👍

Wouldn't even give this hotel a one star. Myself and my daughter ( 22) stayed last weekend for a Cheer Competition ( 2 nights) The room was decent for the price, continental breakfast was awful I do not suggest it at all. There was NEVER anyone at front desk! Everytime we left and came back there was never any staff present. The second night we tried to call the front desk to request more towels could not even get the phone to ring. My daughter went down to front desk to get towels and after waiting a while a security officer finally approached her and asked what she needed, said he had no idea where front desk staff was as he had to climb over front desk just to clock in! He led her to a room where towels were and told her to grab what she needed. From that point on some creepy older man started trying to talk to my daughter, followed her back to elevators asking if she was married which she said yes so he would leave her alone yet continued to ask her for her phone number, followed her back to our room. She was shaking so bad and so scared. This should of never happened!!!!! Where was front desk staff? Where did security guard go while my daughter was being harassed?! This is unacceptable. This hotel is very unsafe! I DO NOT RECOMMEND ANYONE STAYING HERE.

Yesterday, I check out from the motel I like the place, it's clean and also FD guy is polite and interactive with everyone. I think his name is Manu. I came for a business meeting everything is successfully done. If possible I'll visit this motel again. I appreciate Motel and working staff.

I stayed at the Best Western Rose Garden for a weekend and it was a very pleaseant experience. The hotel is in a great location, walking distance for shopping centers and restaurants. I didn't have to worry about finding a parking space, we left the car at the hotel and enjoy walking and shopping... They offer a tasty tex-mex breakfast buffet which is a very good one. I guess this hotel is a best value since many people was hosted there, we had to follow a line to get into the lounge and the pool was very busy, but anyway, I would stay there again for sure.

The housekeeping was very good and they were very detailed on the cleaning for the 3 nights that we stayed there. They breakfast was outstanding and at of the plates that they had for breakfast was chicharrón con salsa and that was so delicious. Also, they just finished with remodeling the hotel and the hotel looks outstanding.

I stayed at the Best Western Rose Garden for a weekend and it was a very pleaseant experience. The hotel is in a great location, walking distance for shopping centers and restaurants. I didn't have to worry about finding a parking space, we left the car at the hotel and enjoy walking and shopping... They offer a tasty tex-mex breakfast buffet which is a very good one. I guess this hotel is a best value since many people was hosted there, we had to follow a line to get into the lounge and the pool was very busy, but anyway, I would stay there again for sure.

The housekeeping was very good and they were very detailed on the cleaning for the 3 nights that we stayed there. They breakfast was outstanding and at of the plates that they had for breakfast was chicharrón con salsa and that was so delicious. Also, they just finished with remodeling the hotel and the hotel looks outstanding.