Hotels With Wifi in Taiwan, China

So far so good, room was comfy enough. Good area, walk just 3minutes away from shillin night market and 6minutes to metro station. The problem is there is no elevator to our room, meanwhile we got 3 big luggages 😕 Please mention if no elevator access to the room, thanks

This hotel is located in Kenting's Little Bay, just across the road from Little Bay Beach, and the bus stop is also very close by. The hotel's breakfast spread is fantastic, and the seafood buffet for dinner offers great value for money. The best part is that the restaurant has a window overlooking the ocean (Picture 1), adding a wonderful ambiance to dinner. The hotel's garden is a lovely spot to relax (Picture 2). The swimming pool in the garden was under maintenance, so to compensate guests, the hotel organized some fun activities, like a night crab-hunting trip on the beach. We scared all the crabs away, and only a bunch of hermit crabs (Picture 3) stayed to play with us! ☺️

The overall trip was enjoyable, but the hotel definitely needs renovation. The bar felt uninviting—very dark, with only a few tables and no good music, which made the atmosphere quite disappointing. They also charge 200 NTD per person each time to use the sauna, which seems unreasonable. As a hotel guest, I would expect amenities like this to be included. If I have to pay extra for basic facilities, it defeats the purpose of staying at the hotel. Overall, the experience with these aspects was quite frustrating and felt unnecessary.

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

The location is super convenient—just a short walk from Taipei Main Station, which made getting around the city and to the airport so easy. I always felt safe even when coming back a bit late, which is a huge plus when you’re traveling alone. The place itself is clean, cozy, and well-maintained. The rooms are simple but comfortable, and the common areas are nice if you want to relax or meet other travelers. What stood out the most was how accommodating and friendly the staff were—they’re always ready to help with directions, recommendations, or anything you need. As a female solo traveler, safety and comfort are everything, and Main Inn definitely delivered. It has a welcoming vibe that makes you feel at home while still being budget-friendly. Highly recommend this place if you’re planning a solo trip to Taipei 💛

Very cheap but definitely of good value. The rooms are spacious, just not that many amenities (but that’s totally ok for the price). The hotel is located next to the railway, but we didn’t have any problem sleeping.

This hotel boasts an excellent location, just a stone's throw from Ximending and the MRT station, making transportation and finding food incredibly convenient. The room was spotless, the staff were friendly and welcoming, and overall, it offers great value for money. It's the perfect base for exploring Taipei.

Overall is acceptable. Good location, there are shops and restaurants nearby, is convenient to go attractive places. The only thing is the hotel is old, seems like lack of maintenance and upgrades.

As a 5-star hotel, I don't think they should be promoting self check-in kiosks. A 5-star hotel should provide the expected service, not tell me to use a self check-in machine – I might as well book a 3-star hotel then. And if the self check-in machine wasn't bad enough, it even had problems. Check-in was supposed to start at 3 PM, but when I arrived at 4 PM, it said my room wasn't ready yet? Then I had to go back to the front desk to sort it out. If the machines are so unreliable, why not just let guests check in at the front desk? Furthermore, before checking in, I specifically requested a high floor, and the hotel even replied that for my room type, the highest floor available was the 29th, which shows they saw my note. Yet, upon check-in, I was assigned the lowest available floor, the 12th. I had to request a change again to get moved to the 18th floor – it's just speechless. And to top it off, I can overlook the lack of toothbrushes and toothpaste, but shouldn't a room at least come with two bottles of mineral water as standard? I know there's a water dispenser on every floor, but I'm a tourist. Do you expect me to carry a bottle around everywhere? There's a limit to how 'eco-friendly' one can be.

Location is great. It is located just right opposite to the Taipei Main Station. You may stay here if you have an early flight has to catch. Things to remark is they didn’t clean the room daily but they will collect the rubbish and change the towel daily which consider acceptable for us. One of my friends got bitten by the bugs and caused itching on the legs. The staff provided us ointment, offered room changing, sprayed some mist on our bed. Overall they did try their best to help.