My first order with room service ended in a shocking experience — the delivery staff stole money from me. I immediately informed guest services, who said they would contact security, but no one ever followed up with me about this terrible situation. Housekeeping was wonderful, but the rest of the staff left much to be desired.
The beach experience was equally disappointing. You can’t enjoy the shoreline without being harassed by vendors trying to sell you everything imaginable. Walking on the sidewalk is nearly impossible due to the number of trucks, golf carts, and scooters used by workers. On top of that, the seaweed problem is out of control — piles and piles of it make the beach completely unenjoyable.
Overall, I will never stay at this resort again.
We've stayed in Caribe Princess Deluxe for 4 days in early Feb '25.
In general we're leaving with mixed feelings.
1.What's great:
- location & beach
- reception area
- swimming pool area
- animals in the resorts
2. What's so-so
- weather - it's windy on thia side of the island, not sure if all the time though, but something to consider while planning
- rooms - spacious but a bit outdated
3. What's really bad:
- food - thats probably the biggest disappointmen. We ate only at Food Market (main food court) and a la carte at Tao. Food Market - huge choice but food is tasteless, we've had enough after 2 days. Chairs are dirty. Serv8ce slow. Tao - really the worst asian food we have had in our life
- gym - very outdated equipment, trademills dangerous to use, should be put out of service. For the hotel of this size and class its really a shame.
- internet - erratic, losing connection all the time, often slow
Final verdict: we will not come back
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The hotel was fabulous in that it was clean, spacious, modern, and had a calm business vibe. It is set outside of the main Madrid attractions, which is nice for business travelers. If you are traveling to see the sites, you will need to take an Uber/ taxi, which is about 15-20 minutes per traffic and time of day. It's not bad, but not ideal if you want to walk out from your hotel and be in the action. Apart from location, the front desk staff are super friendly and helpful, the hotel has a modern vibe, and has some cool restaurants located around its vicinity. Im a huge fan of AC hotels now because of this beauty we stayed at in Madrid! Although its kinda far from the attractions, I'd still return and stay at this location again and refer it to future travelers!
What an amazing place. My room was spacious, clean, and beautifully decorated. The friendly staff made my check in pleasant. Shout out to señor Francisco from the Mexican restaurant. He and his team were awesome. The food was delicious. The buffet restaurant is packed with goodies. Anything you want you can eat. Justin was super nice. Best waiter ever. The resort is clean, well maintained, and the landscaping is beautiful. Overall, had an excellent time. Would definitely recommend.
It has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages...
Paradisus Palma Real, a jewel in the Punta Cana crown on Playa Bávaro, is the favorite all-inclusive resort of guests that love luxury and the essence of the Caribbean. The perfect setting: turquoise waters, white sand, beautiful fountains and lush, exotic gardens; every corner is a unique spot to live incredible experiences
Gute Lage, direkt am Flughafen von Punta Cana.
Der Shuttle Service Mitarbeiter wie auch alle anderen Mitarbeiter waren sehr freundlich .
In der Nähe des Hotel waren mehrere Restaurants , eine Eisdiele und eine Apotheke.
With a stay at Melia Punta Cana Beach Wellness Inclusive - Adults only in Punta Cana (Bávaro), you'll be a 3-minute drive from Cocotal Golf and Country Club and 9 minutes from Downtown Punta Cana. This all-inclusive property is 2.5 mi (4.1 km) from Cortecito Beach and 3.4 mi (5.4 km) from Bavaro Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy international cuisine at Mosaico, one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 7 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Punta Cana? This property has 27911 square feet (2593 square meters) of space consisting of a conference center and 12 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 465 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Their service starts at the check in. Warm welcomesand big smiles makes you feel immediately safe and at home. Their facility is clean, quiet, and there's this sense of calmness throughout the facility. Their rooms are spacious with modern amenities. And the food, the food blew me away. Real authenticity, flavorful, and various assortments to choose from. I'll definitely be coming back
Very Good
102 reviews
8.6/10
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7.5/10
This resort was beautiful and had lots to do. Children are allowed, there’s a kids area and even a teen hang out. There are multiple pools and a beach. There are about 5 specialty restaurants that open at night, but require reservations—I ate at Fogo and it was delicious. During the day, there’s a buffet snack bar, coffee shop, and icecream bar available, plus a sports bar that’s open 24/7. In the evenings, the lobby has entertainment, including shows and a DJ. Theres a trolly that comes every few minutes to take you around the resort if you don’t want to walk. One of my favorite parts was the beautiful wildlife roaming the resort and the amazing service staff—most were very friendly and welcoming. I wouldn’t consider this a party resort; it’s more geared toward families and low-key fun. Definitely check out the beach bar—John and Gerson are fantastic bartenders, very friendly and entertaining. There’s also a snack buffet there that overlooks the beach, so you can enjoy a nice breeze while you eat. I traveled Solo. My only downside was the rooms. They each had a balcony, and really could have been great, but cleanliness could be greatly improved. I had to change rooms twice—first due to the AC not working, then because the balcony door wouldn’t lock. All 3 rooms weren’t very clean mainly the bathrooms. Im not a picky person so By the third room I had both locked doors and ac, so I just went with it lol. On the positive side, they did upgrade me to a larger room, which I appreciated. I did feel like some of the front desk staff was not very friendly or accommodating. Neither of those issues were my fault and it seem like a bother or hassle for them to swap my room. Overall, it’s a lovely resort with great amenities, and a relaxing atmosphere. I’d recommend it if you’re looking for a safe, beautiful place to unwind with family or enjoy a laid-back vacation.
The staff at reception was really nice and friendly. The Italian lady spoke Portuguese and was really nice explaining us about the hotel and the breakfast. The room was really big with lots of space and a nice balcony. There’s a lot of swimming pools all very nice and all for ourselves when we were there. We walked to the village for dinner but got a taxi back to the hotel as the path is not good to walk at night and it takes around 20 minutes. I really liked to stay at this hotel!
One of the most complete and well-organized hotels I have visited, excellent facilities, superior, pleasant services, extremely good food, super special treatment from the collaborators, thanks to Mrs. Anny, very attentive and kind, I give her a 1 million rating for the way she treated me and my wife.
I’ll admit, the negative reviews almost made me cancel my reservation at the Nickelodeon Hotel—but I’m so glad I didn’t! I encourage everyone to experience places for themselves rather than relying solely on other people’s experiences (bad reviews). Everyone has different expectations, and some can be more demanding than others. My family and I are pretty chill and laid-back, so even when a few things didn’t go exactly as planned, we were able to adjust easily and still have a great time. The overall experience was very positive—good food, super friendly staff, and great service throughout our stay. We had so much fun and made some amazing memories. Definitely worth the trip!
Four Points by Sheraton Puntacana Village. I stayed at Four Points by Sheraton Puntacana Village for leisure and was genuinely impressed by the experience. My room on the 4th floor was clean, comfortable, and welcoming—exactly what you hope for after a day of travel or exploring. The staff truly elevated the stay. The front desk team was professional and friendly, making check-in smooth and stress-free. And the bartender? Fantastic—warm service and great energy that added a personal touch to the evening. For anyone planning a short overnight stay, I highly recommend this hotel. It’s incredibly convenient, especially with their reliable shuttle service to the airport, nearby beaches, and local spots. Whether you’re passing through or looking for a quiet base in Punta Cana, Four Points delivers comfort and hospitality with ease.
Grand Bávaro Princess – All Inclusive was a great experience. The best part, without a doubt, is the beach: wide, soft sand, turquoise water, and a truly beautiful view. Perfect for relaxing, long walks, and spending the whole day by the ocean. The location is excellent and the resort feels comfortable to move around. Overall, the service was very good: friendly staff, quick to help, and always with a good attitude. The facilities are well maintained, with several dining options and plenty of areas to relax. The food was better than expected, especially at the à la carte restaurants—well presented dishes and great taste. Ideal for solo vacationing, couples or families looking for a large all-inclusive resort with an amazing beach and a calm atmosphere. I would definitely come back.
A fantastic hotel. Very clean. The concierge Pablo is super friendly and helpful. The hotel has a large pool. The hotel is in downtown Punta Cana which is a huge plus. Close from every place.
+Pleasant stay. Helpful stuff. +The staying in the hotel gives access to the Beach branch with the breakfast with a seaview. - Please fix the toilet flush
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