Beautiful resort, stylish and relaxing. I had a front pool room and was perfect apart they don’t have queen or king size bedrooms.
I slept very bad, the 2 single beds (not even attached to each other) and pillows are very uncomfortable.
Hope they’ll invest in comfort , I would definitely come back.
Friendly service, always helpful. Breakfast was tasty and with lots of choices. You need mostly a taxi to truly move around, but that's not a big issue, in my opinion. Spacious rooms with nice balcony and the pool was great.
Hard rock is a big hotel so the bus stop is in front of is. However the bed got too soft because of heavy use. Hotel breakfast is on point, there are a lot of guests but still many choices of selection available.
Hotel with a good location in the old hill, near all the points of interest.the normal indoor room , the comfortable bed.The only one but is the bathroom that you can swallow when you enter and leave
It's a hotel for mass tourism... and achieves good success that way so all was well arranged for guests. Some trivial problems may come for individual guests in that setting... Such as parking our rental car was a bit difficult due to the lack of parking spaces at nights. Oh well... It was a nice stay for us anyway.
A very beautiful complex with heated swimming pool, if you have problems with the walks this is not the place indicated for you.
The hotel is very comfortable and very comfortable.
The hotel is very comfortable and comfortable, and it is very comfortable and comfortable.
The service and staff were great, the cleaning was very good, the location is not bad, but it is not close to the beach, but if I want to make a negative review with the outdated state of the building, we were very disappointed that an establishment of the Axel group was In this state, we chose the establishment because it belongs to the Axel chain which has very good taste and decoration. The Axel Maspalomas leaves a lot to be desired and the apartments, bathrooms and interior of the building are very old and not renovated, it only has a slight facelift.
At this point, very bad and total disappointment for us.
Good value for money, but be aware that it's a very basic apartment hotel with small kitchen and thin walls, windows and doors. Neighbors can also be heard through the echoing courtyards. Room was not ready on time.
Good
59 reviews
7.9/10
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8.3/10
Very Good
RRaymondA very large resort a small supermarket but if not all inclusive would be a problem as to getting cabs to the local town could get expensive
Night life for kids good but adults cannot even seat outside in the evening s with a drink as pool bar closes at 6 pm
Unless you go to the payable restaurants and champs sports bar not very good if paid for all inclusive
We was in block 7 but as there are still steps to the lift if getting on a bit would be a problem as me and my wife 70 and 65 years
Overall as we had our son his wife and 3 small grandchildren but they 4 minutes walk away why we wasn’t put nearer each other one would never know but we did not book at the same time they were near the reception and dinning room but did have a few cockroaches in there room trying to use the microwave
Overall good resort large pools
GGuest UserWe spent 16 nights over Christmas and New Year at the Fariones and had a great time. The Hotel is beautifully and tastefully renovated with subtle luxury in a classic mid- century design which you would typically find in smaller boutique hotels. Many old features of the traditional Fariones Hotel were kept which all together provides a very comfortable and classy and elegant atmosphere without being stuffy or fussy. The grounds and garden resemble top luxury resorts in Thailand or the Maldives with plenty of palm trees, exotic gardens and many different and private areas for lounging, sun bathing, relaxing and so on. All 3 restaurants have their own style with great food and service. All rooms have sea views with a high level of comfort, design and decoration The sports center 2 minutes walk away although a little older offered everything needed and more... The hygiene concept was professional and taken seriously Hotel Director Jörg and his team made great efforts during Christmas and New Year with a classy programme of dining, entertainment, live music and daily piano sessions which all in all provided a very festive atmosphere. The multinational team of the Fariones displayed a very positive spirit. The hotel opened only a few month before the holiday season and it seemed that everone was exited to be back in business ater 4 yers of renovation. Despite the reopening there was not a single negative service moment in over 2 weeks. Just to name a few staff members who made it a special stay for us: Arnaud, Emilie and Javier from reception. Fransisco, Anna, Miriam and Elke from Guest relations. Marco, Elizabeth, Veronica, Ivano, Isaac and Julius from service Harriet and Patrick from Kaori The Lobby bar team Thanks to the Fariones team for a great Holiday I wish you all the best for the co ming months in this challenging pandemic times. We are looking forward to comin back at easter! A.T. (#624/625)
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