Hotels With Wi-Fi in Nouvelle-Aquitaine, France

The hotel is beautifuly maintained, the staff is great. Continental reakfast at 10 euros is ok but fruits could be improved a bit. I was grateful that they were willing to go find me gluten free bread. Perhaps you could add a few more items to the continental breakfast. Guests should be aware of the location of this hotel. It is a long walk to downtown and while there is a tram within 15 minute walking distance, we did not feel very safe in this area. Not recommend you walk around after dark.

Easy checkin. Room is clean.

Very quiet hotel, comfortable bedding, pleasant staff, ideally located for a stopover during a long stay. I recommend and we will come back!

Overall it's very good, the front desk is patient and responsible! The hotel management is very good. The door will be closed at night, and you need the password given in the key card to open the door. It feels very safe; the hotel and the room are also very clean! The city is beautiful. It takes 15/20 minutes to walk or take the bus to the beach. It is well worth a visit!

Arrived at 1 in the morning after our late arrival flight. We took the number 1 bus which stops right outside the hotel (just a little bit far for us to walk with our cases as the roads are all churned up with works for the new tramline) Having said in the booking that we’d be checking in late, we received clear, concise instructions as to how to check in ‘automatically’. All very easy and we were given a room near the entrance/check in booth (a thoughtful touch for weary travellers arriving very late). The room is compact but comfortable and very clean, good power & plenty of hot water in the shower - and the kettle, tea and coffee were appreciated. I wouldn’t hesitate to stay here again and to recommend to friends.

I stayed together with my partner at your hotel in Merignac last week the nights of the 29th and 30th of October. The night of the 30th we came back to the hotel around 22:30 p.m. and the reception was closed, so we used our card to open the main entrance of the hotel. Unfortunately, the card was not working as the door did not open. We tried several times to call the number which appeared in the front door, but no one replied. Suddenly some customers who were inside the hotel appeared and they opened us the front door. They told us that they have faced same issue; they could not open the front door. Additionally, they could not open their bedroom door, as the card was not working. We tried as well to open our bedroom door, but same issue happened, the card did not work. We were around two hours trying to reach someone from the hotel to solve this unpleasant situation, but we had no response at all. We were checking numbers of different Nemea hotels. We talked to both Lyon and Toulouse hotels, but they told us that they could not help us. They were stating that they were independent hotels and that they had no relationship between each other. We really felt abandoned and the whole situation was very unpleasant. We did as well call the police as we were desperate to solve this issue. As we had no response whatsoever from the hotel, we decided at around 0:15 a.m. to leave Nemea and search another hotel to spend the night. We needed to get a sleep. Same did the family that were with us in the reception. Moreover, they had two young daughters. Next morning, we went into the Nemea reception to explain the whole situation. The response we got from the man in the reception was to write an email to the following email account: merignac-stadium@nemea.fr. We did not accept so as we wanted a compensation on that same day. After that they agreed to pay us for the new hotel room we booked. This was not acceptable, and we required to compensate for the lost time, the several calls we did, the medication I was not able to take, and all the inconveniences caused. Finally, we got paid the hotel night at Ibis plus the Smartbox value. Finally, we would like to take the chance for you to recheck the internal policies on how you control the security as well as the emergency numbers in case any technological damage arises. A customer cannot be left abandoned as it has been done in this case.

The good: It is clean. The mattress is comfortable. The TV and WiFi work. The airport is very close. The bad: The hotel is showing its age. It is more of a motel than a hotel. There is no elevator. The outdoor walkways and spiral staircases are not well-lit. The rooms are very small. The pillows are bad. No bar soap is provided, but there are soap dispensers on the wall in the bathroom, by the sink and in the bathtub. There are no washcloths, however. How does one use liquid soap with no washcloth? The ugly: The toilet. Probably not a big issue if you are alone in the room, but if there is a second person, be aware that the toilet tank requires a minimum of ten minutes to refill between flushes. When asked about it, the employees at the reception desk acknowledged this was an issue in all rooms. We would definitely look for a different option next time we have to fly out of Biarritz.

Everything, the room, bed, bathroom. Situation was just off the main route, felt secure with passcode gates. Welcome was good and share of info was good. The garden was lovely, very spacious, with two gite units at the bottom. Breakfast was tasty, served in a glass conservatory. Back on the road at 8:30 after breakfast.

Super hotel and very good welcome. Perfect breakfast, there is quantity and a much appreciated choice. The amenities are very valuable. A leclerc just next to the hotel.as well as other store like restaurant....

We had booked a room and 2 breakfasts on the internet. Arrived at the hotel, after 15:00, we used the automatic box which did not recognize our booking number, but, by entering our name, the reservation of our room appeared, asking us if we wanted breakfast, Yes 2. By setting up, we realized that 4 breakfasts were charged. The following morning, at the reception, we reported this problem, the receptionist's answer ” I can't do anything . ” We contacted the ” client louvre hotel group ” service for a request for reimbursement of 2 breakfasts, Reply ”No refund, 1 poster is made available above the bound indicating how to record 1 resa with little dej included” Welcome, well, on the principle, we find this anti-commercial response, or the error can come The hotel is not so clear to us, or it is a way to nail the client. particular. Very, very disappointed. So be very careful if you use the automatic bound, in case of error, know that you will not be refunded.

The hotel is beautifuly maintained, the staff is great. Continental reakfast at 10 euros is ok but fruits could be improved a bit. I was grateful that they were willing to go find me gluten free bread. Perhaps you could add a few more items to the continental breakfast. Guests should be aware of the location of this hotel. It is a long walk to downtown and while there is a tram within 15 minute walking distance, we did not feel very safe in this area. Not recommend you walk around after dark.

Very quiet hotel, comfortable bedding, pleasant staff, ideally located for a stopover during a long stay. I recommend and we will come back!

Arrived at 1 in the morning after our late arrival flight. We took the number 1 bus which stops right outside the hotel (just a little bit far for us to walk with our cases as the roads are all churned up with works for the new tramline) Having said in the booking that we’d be checking in late, we received clear, concise instructions as to how to check in ‘automatically’. All very easy and we were given a room near the entrance/check in booth (a thoughtful touch for weary travellers arriving very late). The room is compact but comfortable and very clean, good power & plenty of hot water in the shower - and the kettle, tea and coffee were appreciated. I wouldn’t hesitate to stay here again and to recommend to friends.

I stayed together with my partner at your hotel in Merignac last week the nights of the 29th and 30th of October. The night of the 30th we came back to the hotel around 22:30 p.m. and the reception was closed, so we used our card to open the main entrance of the hotel. Unfortunately, the card was not working as the door did not open. We tried several times to call the number which appeared in the front door, but no one replied. Suddenly some customers who were inside the hotel appeared and they opened us the front door. They told us that they have faced same issue; they could not open the front door. Additionally, they could not open their bedroom door, as the card was not working. We tried as well to open our bedroom door, but same issue happened, the card did not work. We were around two hours trying to reach someone from the hotel to solve this unpleasant situation, but we had no response at all. We were checking numbers of different Nemea hotels. We talked to both Lyon and Toulouse hotels, but they told us that they could not help us. They were stating that they were independent hotels and that they had no relationship between each other. We really felt abandoned and the whole situation was very unpleasant. We did as well call the police as we were desperate to solve this issue. As we had no response whatsoever from the hotel, we decided at around 0:15 a.m. to leave Nemea and search another hotel to spend the night. We needed to get a sleep. Same did the family that were with us in the reception. Moreover, they had two young daughters. Next morning, we went into the Nemea reception to explain the whole situation. The response we got from the man in the reception was to write an email to the following email account: merignac-stadium@nemea.fr. We did not accept so as we wanted a compensation on that same day. After that they agreed to pay us for the new hotel room we booked. This was not acceptable, and we required to compensate for the lost time, the several calls we did, the medication I was not able to take, and all the inconveniences caused. Finally, we got paid the hotel night at Ibis plus the Smartbox value. Finally, we would like to take the chance for you to recheck the internal policies on how you control the security as well as the emergency numbers in case any technological damage arises. A customer cannot be left abandoned as it has been done in this case.

The good: It is clean. The mattress is comfortable. The TV and WiFi work. The airport is very close. The bad: The hotel is showing its age. It is more of a motel than a hotel. There is no elevator. The outdoor walkways and spiral staircases are not well-lit. The rooms are very small. The pillows are bad. No bar soap is provided, but there are soap dispensers on the wall in the bathroom, by the sink and in the bathtub. There are no washcloths, however. How does one use liquid soap with no washcloth? The ugly: The toilet. Probably not a big issue if you are alone in the room, but if there is a second person, be aware that the toilet tank requires a minimum of ten minutes to refill between flushes. When asked about it, the employees at the reception desk acknowledged this was an issue in all rooms. We would definitely look for a different option next time we have to fly out of Biarritz.

Everything, the room, bed, bathroom. Situation was just off the main route, felt secure with passcode gates. Welcome was good and share of info was good. The garden was lovely, very spacious, with two gite units at the bottom. Breakfast was tasty, served in a glass conservatory. Back on the road at 8:30 after breakfast.

Super hotel and very good welcome. Perfect breakfast, there is quantity and a much appreciated choice. The amenities are very valuable. A leclerc just next to the hotel.as well as other store like restaurant....

stayed at the hotel (room 7) on 3rd June. Quite simply the hotel provided everything we could have asked for. We are on a touring holiday and the hotel had ample parking the room was light and scrupulously clean. the bed was very comfortable the AC just right and all in all a very good night's sleep. Breakfast was continental with a scrambled egg and bacon option. all very fresh and well prepared. Anyone visiting the area should have a look at this hotel. fully reccomended

Value for money place to stay especially if you are using Bordeaux as a stepping off point to go further south as just by the main station. Room compact and functional but very clean. Shower good and instant hot water. Bed a bit hard for my liking but my wife slept like a log and loved it. Only issue when we were there was only 1 lift working and if on a higher floor there was quite a wait to get up and down . Would recommend

The hotel is very well located and the rooms are very clean. A lady at the reception is very sympathetic and very professional. I thank Ms Oceome. She was very kind and patient and resolved my problem with much patience.

The hotel is beautifuly maintained, the staff is great. Continental reakfast at 10 euros is ok but fruits could be improved a bit. I was grateful that they were willing to go find me gluten free bread. Perhaps you could add a few more items to the continental breakfast. Guests should be aware of the location of this hotel. It is a long walk to downtown and while there is a tram within 15 minute walking distance, we did not feel very safe in this area. Not recommend you walk around after dark.

Arrived at 1 in the morning after our late arrival flight. We took the number 1 bus which stops right outside the hotel (just a little bit far for us to walk with our cases as the roads are all churned up with works for the new tramline) Having said in the booking that we’d be checking in late, we received clear, concise instructions as to how to check in ‘automatically’. All very easy and we were given a room near the entrance/check in booth (a thoughtful touch for weary travellers arriving very late). The room is compact but comfortable and very clean, good power & plenty of hot water in the shower - and the kettle, tea and coffee were appreciated. I wouldn’t hesitate to stay here again and to recommend to friends.

I stayed together with my partner at your hotel in Merignac last week the nights of the 29th and 30th of October. The night of the 30th we came back to the hotel around 22:30 p.m. and the reception was closed, so we used our card to open the main entrance of the hotel. Unfortunately, the card was not working as the door did not open. We tried several times to call the number which appeared in the front door, but no one replied. Suddenly some customers who were inside the hotel appeared and they opened us the front door. They told us that they have faced same issue; they could not open the front door. Additionally, they could not open their bedroom door, as the card was not working. We tried as well to open our bedroom door, but same issue happened, the card did not work. We were around two hours trying to reach someone from the hotel to solve this unpleasant situation, but we had no response at all. We were checking numbers of different Nemea hotels. We talked to both Lyon and Toulouse hotels, but they told us that they could not help us. They were stating that they were independent hotels and that they had no relationship between each other. We really felt abandoned and the whole situation was very unpleasant. We did as well call the police as we were desperate to solve this issue. As we had no response whatsoever from the hotel, we decided at around 0:15 a.m. to leave Nemea and search another hotel to spend the night. We needed to get a sleep. Same did the family that were with us in the reception. Moreover, they had two young daughters. Next morning, we went into the Nemea reception to explain the whole situation. The response we got from the man in the reception was to write an email to the following email account: merignac-stadium@nemea.fr. We did not accept so as we wanted a compensation on that same day. After that they agreed to pay us for the new hotel room we booked. This was not acceptable, and we required to compensate for the lost time, the several calls we did, the medication I was not able to take, and all the inconveniences caused. Finally, we got paid the hotel night at Ibis plus the Smartbox value. Finally, we would like to take the chance for you to recheck the internal policies on how you control the security as well as the emergency numbers in case any technological damage arises. A customer cannot be left abandoned as it has been done in this case.

Everything, the room, bed, bathroom. Situation was just off the main route, felt secure with passcode gates. Welcome was good and share of info was good. The garden was lovely, very spacious, with two gite units at the bottom. Breakfast was tasty, served in a glass conservatory. Back on the road at 8:30 after breakfast.

Super hotel and very good welcome. Perfect breakfast, there is quantity and a much appreciated choice. The amenities are very valuable. A leclerc just next to the hotel.as well as other store like restaurant....

Value for money place to stay especially if you are using Bordeaux as a stepping off point to go further south as just by the main station. Room compact and functional but very clean. Shower good and instant hot water. Bed a bit hard for my liking but my wife slept like a log and loved it. Only issue when we were there was only 1 lift working and if on a higher floor there was quite a wait to get up and down . Would recommend

The hotel is a bit far from the city, but you can park for free. If it is a self-driving tour, it is very recommended, because Bordeaux parking is very troublesome. The hotel is very clean, the bathroom is a bit small, the bed is large and the quilt is very comfortable. The hotel's front desk service is also very good. After 9 pm, there is no way to check in.

Reception: English lady at reception was very assistive and pleasant. Room / facilities: Room number 608 is on the 6th floor and is an executive room. Not sure why it is considered executive, as it only appeared to be larger than other rooms (based on the floor, layout diagram on the entry door). We did not use the flat screen TV as there are virtually nil english speaking tv channels on French TV. The king bed is comfortable, but the 4x square European pillows are not to my liking. The executive room was not as clean as i would expect, as there is black mould in the clothes hanging space, a mop head is provided (no handle attached), the bathroom and kitchen exhaust fans have years of dust built up around the edges where the fan unit connects to the wall. The room walls badly need a paint and freshen up, as there are black marks on the walls from the bedside tables. Water streaks run down the bathroom walls. There executive room has no daily clean, obtaining fresh towels cost extra per request. Depending on your length of stay, to ask for the room to be cleaned floor vacuum is an additional €9. We saw the cleaner on our floor one morning, however after we returned after 4 hours, the floor hall way was not even vacuumed. The towels provided fell brand new, as the tags are not frayed, they smell and feel fresh from the store, UNWASHED.. I have to take the rubbish out. Our booking was for two persons, yet the hotel only provided 1x bottle of water, additional bottles were at a cost. The kitchenette has a bar fridge, cook top, microwave, cutlery, crockery, pots and pans, but no towel to dry dishes, no chopping board nor a plug for the sink. Well equipped kitchen MINUS the bare basics. You have to request a dish wash kit from reception, this dish wash liquid in the kit is as runny as water, does not form any suds and will only last 1 - 2 washes. Using the liquid soap in the bathroom was more effective. The bathroom has yellow coloured stains on the silicone around the base of the tiles, the shower tiles appear to be dirty and need a good scrub. This may be the design of the tiles. The toilet could use a good dose of beach or domestic cleaner (domestos) and a scrub to clean the “s” bend of the toilet, as there are black marks visible in the bowl. The studio apartment does have a self control air conditioning and windows that opens fully. The Air Con was on at our arrival and made it very comfortable to enter the room, after a hot walk from the train station. Laundry: None on site, but a Self service coin laundry with washers and dryers is a 2 minute walk on the street corner. Wash cost €5 for 8kg. Dry is available. Parking: I believe parking is available on site, for an additional charge, but this was not utilised during our visit. Wifi: Fast and reliable. Email address required for login. Breakfast: Available at an additional daily charge. This was not utilised during my stay. Conclusion: Great location as the hotel is 65

This hotel is not a hotel. It is more a hostel. At hotel prices. It is dirty. It stank when we got there, of nothing I'd ever experienced before. And I've spent many a night backstage at music festivals. It is hot. It has one window which can be opened and it needs to be open as otherwise you are in a sauna. And that's with the windows facing north. Heaven help those on the other side of the place, no really, I am worried about you. Because of the open window, even with the shutter closed, no air comes in but what you do get is noise, doors slamming all night long, loud horrendous music from their bar. Or you don't shut the shutter and leave the room open at ground level to anyone wanting to dive right in. It is priced at hotel prices. It is not eco. In any way. Being eco means designing a building to be suitable for use in an ecological fashion. This place is badly designed, badly fitted out, has no amenities and is just a cheap and nasty hostel. By the way, we also got bitten by a plague of things from the moment we got there to the moment we left. We should have gone after the first night but you live and learn. Such a fantastic city, this place should be condemned. What a waste of money. The only nice bit is the potager plants and herbs on the rear walkway. Which of course you see quite alot of as you don't want to spend any more time than necessary in the actual room. Oh and we couldn't lock the door from the inside, as it had recently been smashed in.

We traveled to Bordeaux from Paris, and thought the property was beautiful and the rooms were updated and spacious. It was a nice change from Paris. The staff was very welcoming and I had an exceptional experience with concierge that helped to secure dining reservations, set up Chateaux tastings with transportation, and recommend a boat rental in Arcachon. The local recommendations really made it a fantastic experience. The pool was nice, but we didn't get an opportunity to dine in the restaurant. We will return to Mondrian the next time we are in Bordeaux.

The hotel is beautifuly maintained, the staff is great. Continental reakfast at 10 euros is ok but fruits could be improved a bit. I was grateful that they were willing to go find me gluten free bread. Perhaps you could add a few more items to the continental breakfast. Guests should be aware of the location of this hotel. It is a long walk to downtown and while there is a tram within 15 minute walking distance, we did not feel very safe in this area. Not recommend you walk around after dark.

Value for money place to stay especially if you are using Bordeaux as a stepping off point to go further south as just by the main station. Room compact and functional but very clean. Shower good and instant hot water. Bed a bit hard for my liking but my wife slept like a log and loved it. Only issue when we were there was only 1 lift working and if on a higher floor there was quite a wait to get up and down . Would recommend

The hotel is a bit far from the city, but you can park for free. If it is a self-driving tour, it is very recommended, because Bordeaux parking is very troublesome. The hotel is very clean, the bathroom is a bit small, the bed is large and the quilt is very comfortable. The hotel's front desk service is also very good. After 9 pm, there is no way to check in.

Reception: English lady at reception was very assistive and pleasant. Room / facilities: Room number 608 is on the 6th floor and is an executive room. Not sure why it is considered executive, as it only appeared to be larger than other rooms (based on the floor, layout diagram on the entry door). We did not use the flat screen TV as there are virtually nil english speaking tv channels on French TV. The king bed is comfortable, but the 4x square European pillows are not to my liking. The executive room was not as clean as i would expect, as there is black mould in the clothes hanging space, a mop head is provided (no handle attached), the bathroom and kitchen exhaust fans have years of dust built up around the edges where the fan unit connects to the wall. The room walls badly need a paint and freshen up, as there are black marks on the walls from the bedside tables. Water streaks run down the bathroom walls. There executive room has no daily clean, obtaining fresh towels cost extra per request. Depending on your length of stay, to ask for the room to be cleaned floor vacuum is an additional €9. We saw the cleaner on our floor one morning, however after we returned after 4 hours, the floor hall way was not even vacuumed. The towels provided fell brand new, as the tags are not frayed, they smell and feel fresh from the store, UNWASHED.. I have to take the rubbish out. Our booking was for two persons, yet the hotel only provided 1x bottle of water, additional bottles were at a cost. The kitchenette has a bar fridge, cook top, microwave, cutlery, crockery, pots and pans, but no towel to dry dishes, no chopping board nor a plug for the sink. Well equipped kitchen MINUS the bare basics. You have to request a dish wash kit from reception, this dish wash liquid in the kit is as runny as water, does not form any suds and will only last 1 - 2 washes. Using the liquid soap in the bathroom was more effective. The bathroom has yellow coloured stains on the silicone around the base of the tiles, the shower tiles appear to be dirty and need a good scrub. This may be the design of the tiles. The toilet could use a good dose of beach or domestic cleaner (domestos) and a scrub to clean the “s” bend of the toilet, as there are black marks visible in the bowl. The studio apartment does have a self control air conditioning and windows that opens fully. The Air Con was on at our arrival and made it very comfortable to enter the room, after a hot walk from the train station. Laundry: None on site, but a Self service coin laundry with washers and dryers is a 2 minute walk on the street corner. Wash cost €5 for 8kg. Dry is available. Parking: I believe parking is available on site, for an additional charge, but this was not utilised during our visit. Wifi: Fast and reliable. Email address required for login. Breakfast: Available at an additional daily charge. This was not utilised during my stay. Conclusion: Great location as the hotel is 65

This hotel is not a hotel. It is more a hostel. At hotel prices. It is dirty. It stank when we got there, of nothing I'd ever experienced before. And I've spent many a night backstage at music festivals. It is hot. It has one window which can be opened and it needs to be open as otherwise you are in a sauna. And that's with the windows facing north. Heaven help those on the other side of the place, no really, I am worried about you. Because of the open window, even with the shutter closed, no air comes in but what you do get is noise, doors slamming all night long, loud horrendous music from their bar. Or you don't shut the shutter and leave the room open at ground level to anyone wanting to dive right in. It is priced at hotel prices. It is not eco. In any way. Being eco means designing a building to be suitable for use in an ecological fashion. This place is badly designed, badly fitted out, has no amenities and is just a cheap and nasty hostel. By the way, we also got bitten by a plague of things from the moment we got there to the moment we left. We should have gone after the first night but you live and learn. Such a fantastic city, this place should be condemned. What a waste of money. The only nice bit is the potager plants and herbs on the rear walkway. Which of course you see quite alot of as you don't want to spend any more time than necessary in the actual room. Oh and we couldn't lock the door from the inside, as it had recently been smashed in.

We traveled to Bordeaux from Paris, and thought the property was beautiful and the rooms were updated and spacious. It was a nice change from Paris. The staff was very welcoming and I had an exceptional experience with concierge that helped to secure dining reservations, set up Chateaux tastings with transportation, and recommend a boat rental in Arcachon. The local recommendations really made it a fantastic experience. The pool was nice, but we didn't get an opportunity to dine in the restaurant. We will return to Mondrian the next time we are in Bordeaux.

Great budget stay for 1 night. Room is very tiny so not ideal if you have large suitcases, we had to place ours under the bed. Shower and bathroom good, you get complimentary shower gel and soap. Easy access to the centre attractions, 15 mins walking and public transport stops just outside (we used bus 1 to the airport) and it stops at the Palais of Justice). Staff super friendly and efficient, couldn't do more to help really!! Checking was done within a few mins. Luggage storage is 2euros. We didn't have breakfast here so can't comment but will definitely stay again. Convenient and safe location.

Just got back from our trip to France with our family of 4 and stayed at the Hotel Mercure Centre Ville Bordeaux. Being Canadian most flights arrive early in the day in the country of France. We had travelled on 3 separate airplanes and flown for almost 12 hours so we were exhausted when we arrived. Our family of 4 had booked two separate rooms. We were unable to check in until almost 4:30pm for both rooms so even though they were able to secure our luggage we just wanted to sleep. Even offered to pay for an early check in but the front desk stated “no rooms were ready.” Once arriving in our hotel room we immediately noticed the heat in the room. Over the course of 3 days we continually asked the front desk to turn the air conditioning on and were told someone was coming to fix it but no one ever came. We also asked for the fridge to be turned on but that never happened either. Our family has travelled quite a bit to all countries including areas with high temperatures and we have never been in a room where the temperature was so high. The temps outside were 27 and 28 degrees so air conditioning should be on if you advertise it. We also tried to get food, other than breakfast at the hotel but only pizza was available each night even though there is a long list of room service items available? My advice is stay somewhere else where you get what the hotel advertises.

If you don’t have a car this place is not for you. It’s out of the way for public transport. There are quite a few restaurants dotted about within a five minutes drive but not really anything within walking distance. There’s a big shopping centre too with an Auchan for supplies. We had a car and used this hotel for a base for visiting lots of different cities, towns etc and was brilliantly located for us. The plentiful and free parking was an extra bonus. Check in was easy and staff friendly. Room was bigger than expected and clean. There was plenty of utensils, plates etc to use in the small kitchenette. Everything was a bit dated but in good order. The only two problems were that there was no shower curtain/screen and the fuse box on the wall had no cover so looked ugly. The bed was comfortable and the hotel was a good place to use as a base. Overall the place was perfectly fine for the price as long as you aren’t using public transport. Nothing special but worth the price paid

All the staff are very nice and friendly. The hotel and room are very clean. If this hotel provides a kettle, a couple of cups and spoons, and a fridge, it will be perfect. 10-15 mins walk from the train station. Next to the hotel, there is a tramway stop and a little supermarket. We are considering a next trip to Bordeaux. We may book this hotel again.