Hotel near City Centre,Liverpool75% of visitors choose this area
GGuest User2026.05.19
Hi all hotel is clean enough and in wasn't happy with 2 single beds that couldn't be moved together, no tea and coffee in room and at £2 a cup and a long journey to aquire one at reception but head down at a great price.
Hotel near City Centre,Liverpool75% of visitors choose this area
GGuest User2026.02.19
An absolutely amazing hotel, beautifully decorated. Bed was big and very comfortable. You can definitely see where the £30M renovation 4 years ago was spent. Staff where super friendly and helpful. Breakfast was great, I didn't rate my evening meal but that's just down to personal taste. Would definitely go again. Loved it/
Hotel near City Centre,Liverpool75% of visitors choose this area
GGuest User2026.05.24
I recently stayed at The Adelphi and overall, it was a pleasant experience. The room was clean and well-maintained, and the staff were friendly and helpful. Its proximity to the train station was incredibly convenient for getting around. The convenience of having bar on-site was a definite plus.
However, one significant drawback was the absence of refrigerators in the rooms. This was quite inconvenient, as it meant I couldn't store any perishable items or keep drinks cold for later, even with the bar downstairs. In today's world, having a fridge in a hotel room is almost an expectation, and its absence was definitely felt.
Despite this, I would still recommend The Adelphi for its other positive aspects, convenient amenities, and easy access to transportation. I hope the management considers adding refrigerators to their rooms in the future, as it would greatly enhance the guest experience.
Hotel near City Centre,Liverpool75% of visitors choose this area
GGuest User2026.05.09
Had a great stay at StayCozy Studio Apartments. The place was clean, comfortable, and in a great location. Communication was easy and everything went smoothly from check-in to check-out. The staff were friendly and helpful throughout my stay. I really enjoyed my time there and would definitely stay again next time I’m in London. Highly recommend!
Hotel near City Centre,Liverpool75% of visitors choose this area
JJ Robinson2025.12.16
Superbly situated Hotel with friendly staff who are so helpful.
Lovely welcome card on arrival and the room was like a mini apartment.
Particularly liked the kitchenette and the fact that you could cast to the TV.
There isn't a restaurant but plenty of eateries in the local area who offer a discount if you are staying at the hotel.
My sister and I will definitely stay again!
Hotel near City Centre,Liverpool75% of visitors choose this area
GGuest User2025.03.22
Beautiful hotel lobby with historic yet modern furnishings in rooms. Food in palm court was good. Soap dispensers need to be improved as they get stuck easily.
Hotel near City Centre,Liverpool75% of visitors choose this area
AAnonymous User2026.04.06
We had a quadruple room, which was really great with comfortable beds and enough space for two adults and a child. The location is excellent, within walking distance to all the tourist attractions, 10 minutes from the airport bus, and right in front of Alexander's Pub, which is fantastic for any meal and super cheap. The only downside we noticed is that there are only two elevators, and one was broken for our entire stay, and then the other one broke too. So we had to use the stairs, but that wasn't an inconvenience for us.
Hotel near City Centre,Liverpool75% of visitors choose this area
GGuest User2026.02.15
Location is great. It’s across the road from the Albert docks. 1 minute’s walk. 🚶
Breakfast is great. Staff are efficient and helpful and check in was rapid. We had a great time.
The rooms are clean but grotty, they feel like too many stag or hen dos have been through the hotel. This is not the staffs fault, the shared space is lovely and has a good vibe. The rooms do have a working tv and great internet but are below standard to what I had expected of Ibis. 🛜
The staff and the service was absolutely fantastic the cleanliness is superb 👌 though out the hotel 🏨 the food 🥘 is absolutely fantastic the service for the food is fantastic an it’s help yourself an all you can eat which is good 👍 they allowed us to checkin early aswell which was very kind of them to allow us to do that the rooms are clean an fresh an tidy an warm an the beds are so comfy had fantastic nights sleep 😴 had an amazing time 🕰️ the bar is good aswell an the entertainment is excellent aswell an all the staff are absolutely 💯 amazing 🤩 an was there when you needed them aswell an nothing was a trouble for them they helped us with our stay an was absolutely fantastic aswell an we will definitely will be returning aswell it’s absolutely fantastic an we loved 🥰 our stay from Nikki smith and Damo and also boss man the dog 🐶 thank you for a lovely 🥰 stay xxxx
Hotel near City Centre,Liverpool75% of visitors choose this area
GGuest User2025.06.03
When we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC.
I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did.
Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there.
I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this
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AAnonymous UserWe had a quadruple room, which was really great with comfortable beds and enough space for two adults and a child. The location is excellent, within walking distance to all the tourist attractions, 10 minutes from the airport bus, and right in front of Alexander's Pub, which is fantastic for any meal and super cheap. The only downside we noticed is that there are only two elevators, and one was broken for our entire stay, and then the other one broke too. So we had to use the stairs, but that wasn't an inconvenience for us.
GGuest UserI will start my review by saying the staff were very helpful and can only work with what they have. Our check in was fine but on getting to our room it was like a fridge and the heating was very poor and even after being on for an hour or more was barely warm. We had to get a connector heater which was broken!! We had to prop it up with part of the hair dryer. The draft at the window was like a gale force wind. The room was well showing its age there was no mirror over the dressing table/desk. And the curtains were thread bare. The swimming pool was OK but the steam room and jacuzzi was not working. I was expecting a lot more from a mercury hotel. We were very disappointed.
GGuest UserWe had a lovely stay. The standard hotel room was very spacious, bed very comfortable, room very clean and really nice decor. Breakfast was great, with fresh fruit, homemade baked bread and a good selection of hot and cold options. The White Bar was a great place for food and drinks.
Staff very friendly. Would highly recommend this hotel.
CClaire.BStayed one night with my daughter for my birthday. The hotel is very central and the reception staff were welcoming. Our room was large and modern, but extremely dark, if you plan on doing makeup, it might be worth bringing a lighted mirror.
I had requested a quiet room and was placed at the back, but unfortunately there was a constant noise that sounded like a generator, as well as the sound of glass bottles being emptied somewhere. Some guests also returned around 4 a.m., so I was lucky if I got an hour of sleep.
That said, I would still stay again.
GGuest UserI recently stayed at The Adelphi and overall, it was a pleasant experience. The room was clean and well-maintained, and the staff were friendly and helpful. Its proximity to the train station was incredibly convenient for getting around. The convenience of having bar on-site was a definite plus.
However, one significant drawback was the absence of refrigerators in the rooms. This was quite inconvenient, as it meant I couldn't store any perishable items or keep drinks cold for later, even with the bar downstairs. In today's world, having a fridge in a hotel room is almost an expectation, and its absence was definitely felt.
Despite this, I would still recommend The Adelphi for its other positive aspects, convenient amenities, and easy access to transportation. I hope the management considers adding refrigerators to their rooms in the future, as it would greatly enhance the guest experience.
GGuest UserHi all hotel is clean enough and in wasn't happy with 2 single beds that couldn't be moved together, no tea and coffee in room and at £2 a cup and a long journey to aquire one at reception but head down at a great price.
GGuest UserI booked the cheapest plan, which was a double room, and since I was traveling alone, I had plenty of space. The front desk staff were all very kind and friendly. I stayed for two nights, and they even tidied up the room midway, so it was always clean. The breakfast buffet was also delicious, so it's a shame I couldn't have it on the second morning due to my flight schedule. I wish there had been slippers in the room.
AAnonymous UserI stayed at the Pullman Liverpool Hotel for one night as a last-minute booking after reading several reviews and watching a few TikTok videos—and I’m glad I did.
On arrival, I was greeted warmly, checked in quickly, and made my way up to my room without any hassle. I had emailed ahead requesting a nice view as it was my first time in Liverpool. I was placed on the 8th floor, which was great, but unfortunately my view overlooked the roof of another building. I did ask if this could be changed, but the hotel was fully booked due to the Easter break, which I completely understood.
The room itself was comfortable and overall made for a pleasant stay. The location is a big plus—just a short walk to the Liverpool Museum, bars, restaurants, the wheel, and plenty of shops for a bit of retail therapy.
Parking is quite expensive, but the hotel does stamp your ticket which gives you a discount. I checked in at 3:30pm, checked out at 12, and paid £18 for parking—without the discount, it could easily cost 5–8 times more.
Now for the negatives: cleanliness could definitely be improved. I met some of the cleaners when checking out—lovely, friendly staff—but the room needed more attention. There was dust on surfaces, hair on the tissue container, only two tissues left, the bathroom and mirrors weren’t cleaned thoroughly, and the shower gel hadn’t been refilled, so after a few pumps there was none left.
Overall, despite the cleaning issues, I had a pleasant stay and would definitely consider staying here again.
KKenneth OramThe facilities consists of access to a shared kitchen. Shopping for dried and cold food solved our needs. I had my portable heat element me so making coffee, tea and hot soup course done in our room. We have never been in an English hotel before where passport details were required. They are at the Malacuna, so have them ready, even as someone who is English.
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