Hotels With Wi-Fi in North Yorkshire, United Kingdom

My wife and I stayed at The Grand back on 25/03/22 and we were so impressed that we just had to return. The staff are still helpful and friendly, the food is excellent and the room we stayed in was impressive. It was clean, comfy and had just been decorated and fitted with a power shower. The seagulls on our window sill could be quite noisy, but remember we are at the seaside! We paid £200 in total for bed, breakfast and evening meal, which I found to be excellent value. Disregard all the negative reports that you read about this hotel, make a visit and decide for yourself. Perhaps, if these people want 5 star, that will have to pay 5 star prices. We will certainly be visiting The Grand again.

My wife and I stayed for 2 nights and were drawn in by reputation and quality of the other principal hotels across the country. I was shocked to read so many bad reviews and almost booked somewhere else as a result. It seems most of the intolerant previous residents had issues with noise, smells. food, rooms, service. We didn’t experience any of that and can only conclude that most of the reviews are either planted as false information by competitors or result of warm summer, outdoor bar or questionable views / aspect of room. We stayed in a king on 3rd floor, room 300. If you’re worried about anything just book that one! Tasteful clean decor and great views to the minster. Notable comments for James who went above and beyond to sort out a small issue with audio description hardcoded into the TV, sorted smoothly and efficiently. Great location, atmosphere and setting. We will be back with our dog next time. Don’t believe everything you read from dissolutioned guests who want a megaphone to comment on perceived issues.

With the exception of the check in process that was swift and check in agent was proactive , other services were a disappointment , room towels were not replaced properly and when I requested for an ice bucket for a nose bleed, I had to go to the lobby myself as the receptionist told me over the phone that I have to head to the lobby myself as the counter would be unmanned despite knowing of my nosebleed. Quite a disappointment for a brand such as Hilton

2519 Great value for money Review of Astor York Pending review I was heading to York for the Christmas market and, knowing that I would spend most of my time out and about, wanted my accommodation to be as inexpensive as possible. A weekend at the Astor York set me back less than £40, and I would say I'm grateful I stayed here for more reasons than just the low price. I hadn't realised that the Christmas market closes quite early, and I found myself back at the hostel earlier than I anticipated. Luckily, there is a common area where you can watch Netflix with the other guests – a nice treat at the end of a cold day. I was admittedly a bit taken aback by the very old-fashioned bathrooms that look straight out of the 1960s. But the hostel was clean and well-maintained. My 30-bed dorm did not feel too crowded, and I was grateful for the cages under beds. My one gripe about the dorm room would be a lack of sockets and lights at beds; it was impossible to charge my phone as I was on the top bunk, so I had to charge it in the common area instead. While I only needed to use the fridge, it looked like the kitchen was well-stocked and spacious. There was also a little bar that did happy hour, though I never made it back early enough to take advantage. The location is a bit of a walk from York's city centre. However, it's quite an easy route, and it's also convenient for accessing the train station. I recommend getting up and out a bit earlier and walking along the ancient wall from Micklegate, which is not far from the hostel. Overall, my stay was great value for money and I'd recommend Astor York to any solo travellers.

The location of the hotel is perfect, because it gets you to the train station in less than 5 minute walk, and it’s 5 mn walk from the York Minster and the city center, without the business of the central streets. The rooms are very spacious, and (surprisingly) modern! The spa could use some renovation, but I think this is the best option in York :)

We booked this hotel for a 3 day get away to York. The hotel is well situated off Tadcaster Road, near a woodland path which leads to York racecourse, so is very popular for those who go to the horse racing. Free parking is given on the hotel’s ground, but be warned make sure you go to reception and put in your car registration details in their computerised system otherwise you will be issued with a parking fine from the company who operates CCTV monitoring for the hotel. We booked the hotel through the IHG website, as an IHG Gold member we were given an option of an early checkin for a fee of £20.00 and an upgrade of £45.00. We took advantage of both offers, subject to availability on arrival. Unfortunately this wasn’t possible on arrival, and we weren’t able to check in until nearly 3pm. We were given the upgrade of a room on the top floor. The room had a small fridge with complimentary water and a chocolate bar, slippers, and dressing gowns. The toiletries, conditioner, shampoo, body lotion, are all in fixed to the wall containers. The bath room had a large walk in shower which was quite powerful, but space to hang towels, put personal toiletries was very minimal, and I was thankful that I took a plastic shoe type hold-all and a suction hook which I attached to the shower door to put our toiletries in, otherwise they would have cluttered the sink area. The bathroom was very small, and the door needs to be closed to get any room to do what is necessary in the bathroom. We booked a deal of dinner bed and breakfast. This was a disaster. We went for dinner and just about everything on the menu wasn’t available. Eventually we ordered a burger and chips. After about 30 minutes the food arrived. It was the worse burger and chips I have ever tasted. The burger was burnt on the outside, raw in the middle, the bun was burnt, the chips were very brown, which tasted of fat. We picked at the food as we were so hungry but it wasn’t nice, and hardly edible, in fact what I ate made me feel quite sick afterwards. We complained to reception, who apologised, and said that chefs in York were really hard to employ, and offered to refund the dinner to our account. We said that if this was the case, we would rather not eat dinner in the hotel, and could they please refund the dinner portion from our account for the rest of the stay. We had breakfast for the next 3 mornings, but it wasn’t marvellous, often dishes weren’t refilled when emptied. Some staff didn’t seem to know what they were doing, and others didn’t seem to be that bothered, or concerned, about the guests in the hotel, possibly some more customer service training could be beneficial all round. For the remainder of the stay we ate our evening meal in the pub across the road, which was really good. We felt that the standard of the hotel has deteriorated since we were there a couple of years ago. Would we go back? Possibly not, unless standards improved, and the hotel gets a m

A fantastic hotel. Check in was easy with friendly staff. Our room was very clean, modern and comfortable. Rooms come with and iron and ironing board and a hairdryer. Plus in the bathroom there’s toiletries. This was an ideal location it was close to everything. Within 5 minutes or less we were at the shambles. The shambles car park is a short walk away and you get 20% discount if staying at the hotel. Breakfast at the hotel was delicious with a wide variety of choice, there’s even a waffle maker with a good choice of toppings. We opted to go for breakfast around 7 am as we are early birds plus we like to beat the queues/ rush. We did see how busy it can get later on so I would recommend earlier the better. We will definitely be staying here again hopefully can get an adjoining room as our kids will be coming with us.

We stayed last weekend to celebrate two birthdays and we arrived on the Friday night at approximately 8.00 pm. We managed to get a car park at the Peel Street car park which is literally located at the back of the hotel. You can unload at the the front on the hotel and the road isn't that busy so you can pull up and unload safely. Reception staff friendly and polite and we were allocated room 209. Upon entering the room is did seem dark and not very big and it was a double bed, but the room was clean and it was what we had booked. We went out for the evening just to grab a quick bite to eat and when entering the room and getting ready for bed it was quite noisy outside. I checked the window and the vent only to realise it was shut. I went to Reception to discuss the noise level as I thought it was coming from Weatherspoon's Pub across the road but in fact I had my geographic location wrong and it was in fact coming from a park that is located at the side of the hotel. The staff were very helpful in checking the floors of the hotel to double check it was not coming from within the hotel but we did ascertain that it was in fact people in the park. (NOTE this is not the hotels fault at all). The hotel dealt with this promptly and it went very quiet after about 20 mins so I am guessing the people were moved on by the authorities. The next morning we were relocated to a higher floor, same type of room and layout which served our purposes much better as the room was much lighter and quieter. Thank you. A great view over the city was was lovely. The Manager on site that weekend was very polite and helpful in moving us the following morning when their was availability and rectified the situation promptly for us. It was my birthday weekend and once we were moved we really felt we started to unwind and enjoy our weekend away. Breakfast was plentiful on all three days and the staff in the breakfast room are smiley, polite and constantly checking things were in stock and were always clearing tables. It is a busy breakfast room but nothing was too much trouble for them......even warming the pancakes up as it is a buffet breakfast. Thank you Tia the Manager for solving the problem we had and for Nicky and his co-worker (apologies a lovely blond lady) who went floor to floor on the Friday night to look for the noise which I am glad to say it wasn't coming from within our hotel). A great hotel for walking in the city and although we did have a small problem the Management dealt with it, without any hassle and it was not awkward when seeing them again which was lovely.

Was worried reading reviews but we had the best get away here for our wedding anniversary. Our room was overlooking the small courtyard and was very clean. Could not fault our room. We arrived early so had a drink at the bar, check in was quick and easy and the lady on reception was very pleasant and polite. Nice touch of chocolates in our room for our anniversary. Only a 10 minute walk into the main centre which has plenty to do and see. Before we left Sunday we wanted to explore and was advised we could stay in the car park as long as needed. Was very quiet in our room and had a decent night sleep. We will definitely return, we had the most perfect weekend.

I have just returned home from a Majestic Holiday stay at the above venue .I am going to be honest the room we stayed in was clean had fresh linen on arrival ,comfortable and quiet .It is a old hotel but the communal areas were good ranging from a grand foyer to a clean friendly reception .I have no criticism of the breakfast food and range of items,it was good.On the other hand the main meals were stodgy no inventive bland overcooked limited vegetables chicken legs that looked that they had come off very old birds pork steaks rubbery chewy and tasteless .On the last night I had scampi which was very good this was the only one of the 4 night meals I had whicn was worth eating.The sad thing is for dessert that night was I had with tinned fruit the poorest custard I have ever eaten watery made with just hot water and limited custard powder that is my last memory of the restaurant. .The bar was good earlier in the week the gentleman and the mature lady were very good hardworking and pleasant .The prices in the bar very reasonable the Tetley beer well looked after.The only team member who disturbed me was on the last night was DICK TURPIN a scruffy abrupt man wearing a black hand kerchief as a mask, did he have Covid making the bar team look like farce this did not give that area a very professional look.On checkout Imust congratulate the reception team who all holiday were attentive polite and professional..I have been truthful about this venue

My wife and I stayed for 2 nights and were drawn in by reputation and quality of the other principal hotels across the country. I was shocked to read so many bad reviews and almost booked somewhere else as a result. It seems most of the intolerant previous residents had issues with noise, smells. food, rooms, service. We didn’t experience any of that and can only conclude that most of the reviews are either planted as false information by competitors or result of warm summer, outdoor bar or questionable views / aspect of room. We stayed in a king on 3rd floor, room 300. If you’re worried about anything just book that one! Tasteful clean decor and great views to the minster. Notable comments for James who went above and beyond to sort out a small issue with audio description hardcoded into the TV, sorted smoothly and efficiently. Great location, atmosphere and setting. We will be back with our dog next time. Don’t believe everything you read from dissolutioned guests who want a megaphone to comment on perceived issues.

With the exception of the check in process that was swift and check in agent was proactive , other services were a disappointment , room towels were not replaced properly and when I requested for an ice bucket for a nose bleed, I had to go to the lobby myself as the receptionist told me over the phone that I have to head to the lobby myself as the counter would be unmanned despite knowing of my nosebleed. Quite a disappointment for a brand such as Hilton

2519 Great value for money Review of Astor York Pending review I was heading to York for the Christmas market and, knowing that I would spend most of my time out and about, wanted my accommodation to be as inexpensive as possible. A weekend at the Astor York set me back less than £40, and I would say I'm grateful I stayed here for more reasons than just the low price. I hadn't realised that the Christmas market closes quite early, and I found myself back at the hostel earlier than I anticipated. Luckily, there is a common area where you can watch Netflix with the other guests – a nice treat at the end of a cold day. I was admittedly a bit taken aback by the very old-fashioned bathrooms that look straight out of the 1960s. But the hostel was clean and well-maintained. My 30-bed dorm did not feel too crowded, and I was grateful for the cages under beds. My one gripe about the dorm room would be a lack of sockets and lights at beds; it was impossible to charge my phone as I was on the top bunk, so I had to charge it in the common area instead. While I only needed to use the fridge, it looked like the kitchen was well-stocked and spacious. There was also a little bar that did happy hour, though I never made it back early enough to take advantage. The location is a bit of a walk from York's city centre. However, it's quite an easy route, and it's also convenient for accessing the train station. I recommend getting up and out a bit earlier and walking along the ancient wall from Micklegate, which is not far from the hostel. Overall, my stay was great value for money and I'd recommend Astor York to any solo travellers.

The location of the hotel is perfect, because it gets you to the train station in less than 5 minute walk, and it’s 5 mn walk from the York Minster and the city center, without the business of the central streets. The rooms are very spacious, and (surprisingly) modern! The spa could use some renovation, but I think this is the best option in York :)

We booked this hotel for a 3 day get away to York. The hotel is well situated off Tadcaster Road, near a woodland path which leads to York racecourse, so is very popular for those who go to the horse racing. Free parking is given on the hotel’s ground, but be warned make sure you go to reception and put in your car registration details in their computerised system otherwise you will be issued with a parking fine from the company who operates CCTV monitoring for the hotel. We booked the hotel through the IHG website, as an IHG Gold member we were given an option of an early checkin for a fee of £20.00 and an upgrade of £45.00. We took advantage of both offers, subject to availability on arrival. Unfortunately this wasn’t possible on arrival, and we weren’t able to check in until nearly 3pm. We were given the upgrade of a room on the top floor. The room had a small fridge with complimentary water and a chocolate bar, slippers, and dressing gowns. The toiletries, conditioner, shampoo, body lotion, are all in fixed to the wall containers. The bath room had a large walk in shower which was quite powerful, but space to hang towels, put personal toiletries was very minimal, and I was thankful that I took a plastic shoe type hold-all and a suction hook which I attached to the shower door to put our toiletries in, otherwise they would have cluttered the sink area. The bathroom was very small, and the door needs to be closed to get any room to do what is necessary in the bathroom. We booked a deal of dinner bed and breakfast. This was a disaster. We went for dinner and just about everything on the menu wasn’t available. Eventually we ordered a burger and chips. After about 30 minutes the food arrived. It was the worse burger and chips I have ever tasted. The burger was burnt on the outside, raw in the middle, the bun was burnt, the chips were very brown, which tasted of fat. We picked at the food as we were so hungry but it wasn’t nice, and hardly edible, in fact what I ate made me feel quite sick afterwards. We complained to reception, who apologised, and said that chefs in York were really hard to employ, and offered to refund the dinner to our account. We said that if this was the case, we would rather not eat dinner in the hotel, and could they please refund the dinner portion from our account for the rest of the stay. We had breakfast for the next 3 mornings, but it wasn’t marvellous, often dishes weren’t refilled when emptied. Some staff didn’t seem to know what they were doing, and others didn’t seem to be that bothered, or concerned, about the guests in the hotel, possibly some more customer service training could be beneficial all round. For the remainder of the stay we ate our evening meal in the pub across the road, which was really good. We felt that the standard of the hotel has deteriorated since we were there a couple of years ago. Would we go back? Possibly not, unless standards improved, and the hotel gets a m

We stayed last weekend to celebrate two birthdays and we arrived on the Friday night at approximately 8.00 pm. We managed to get a car park at the Peel Street car park which is literally located at the back of the hotel. You can unload at the the front on the hotel and the road isn't that busy so you can pull up and unload safely. Reception staff friendly and polite and we were allocated room 209. Upon entering the room is did seem dark and not very big and it was a double bed, but the room was clean and it was what we had booked. We went out for the evening just to grab a quick bite to eat and when entering the room and getting ready for bed it was quite noisy outside. I checked the window and the vent only to realise it was shut. I went to Reception to discuss the noise level as I thought it was coming from Weatherspoon's Pub across the road but in fact I had my geographic location wrong and it was in fact coming from a park that is located at the side of the hotel. The staff were very helpful in checking the floors of the hotel to double check it was not coming from within the hotel but we did ascertain that it was in fact people in the park. (NOTE this is not the hotels fault at all). The hotel dealt with this promptly and it went very quiet after about 20 mins so I am guessing the people were moved on by the authorities. The next morning we were relocated to a higher floor, same type of room and layout which served our purposes much better as the room was much lighter and quieter. Thank you. A great view over the city was was lovely. The Manager on site that weekend was very polite and helpful in moving us the following morning when their was availability and rectified the situation promptly for us. It was my birthday weekend and once we were moved we really felt we started to unwind and enjoy our weekend away. Breakfast was plentiful on all three days and the staff in the breakfast room are smiley, polite and constantly checking things were in stock and were always clearing tables. It is a busy breakfast room but nothing was too much trouble for them......even warming the pancakes up as it is a buffet breakfast. Thank you Tia the Manager for solving the problem we had and for Nicky and his co-worker (apologies a lovely blond lady) who went floor to floor on the Friday night to look for the noise which I am glad to say it wasn't coming from within our hotel). A great hotel for walking in the city and although we did have a small problem the Management dealt with it, without any hassle and it was not awkward when seeing them again which was lovely.

A fantastic hotel. Check in was easy with friendly staff. Our room was very clean, modern and comfortable. Rooms come with and iron and ironing board and a hairdryer. Plus in the bathroom there’s toiletries. This was an ideal location it was close to everything. Within 5 minutes or less we were at the shambles. The shambles car park is a short walk away and you get 20% discount if staying at the hotel. Breakfast at the hotel was delicious with a wide variety of choice, there’s even a waffle maker with a good choice of toppings. We opted to go for breakfast around 7 am as we are early birds plus we like to beat the queues/ rush. We did see how busy it can get later on so I would recommend earlier the better. We will definitely be staying here again hopefully can get an adjoining room as our kids will be coming with us.

Was worried reading reviews but we had the best get away here for our wedding anniversary. Our room was overlooking the small courtyard and was very clean. Could not fault our room. We arrived early so had a drink at the bar, check in was quick and easy and the lady on reception was very pleasant and polite. Nice touch of chocolates in our room for our anniversary. Only a 10 minute walk into the main centre which has plenty to do and see. Before we left Sunday we wanted to explore and was advised we could stay in the car park as long as needed. Was very quiet in our room and had a decent night sleep. We will definitely return, we had the most perfect weekend.

When we arrived there was no staff anywhere to be seen until someone from restaurant came and got someone, however when she did arrive she was very nice and helpful. I asked to be in a refurbished room and wasn’t, shower was broke and hanging off the hinges and squirts all over. The car parking is not good as there is only 6 spaces and it’s £10 per night. Food was nice however wasn’t fully well done like I asked but was still nice. Lovely man in restaurant and guy behind reception on nights took pictures for us and brought my bfs surprise bday cake out. Lovely night staff got us water after we arrived back after night out. Would like to thank the housekeeping staff for making the room lovely with all of the decorations I brought to decorate it with for my bfs bday.

Very quirky hotel. Booked a normal cosy room but was upgraded because we were gold members, to 2 room family room. I am 6 foot 1 and it was difficult because I was constantly wary of my overhead space. It was a cool concept though and the floor space was good. It was the quirkiest Hilton I've stayed in. The bar area was pleasant but it was crowded due to some unforeseen circumstances for the hotel- many coaches arrived with many American tourists. We felt a bit 'ignored' because of the number of people. This also led us to not have a seat at the restaurant for dinner. Had a few draught beers out of stock at the bar but it was ok. Breaktfast was very good, usual Hilton standard. No complaints there. The parking was very very tight, I appreciate that it is pretty much in the city centre. I can say this hilton is better than the Hilton York one next to Cliffords tower by miles.

My wife and I stayed at The Grand back on 25/03/22 and we were so impressed that we just had to return. The staff are still helpful and friendly, the food is excellent and the room we stayed in was impressive. It was clean, comfy and had just been decorated and fitted with a power shower. The seagulls on our window sill could be quite noisy, but remember we are at the seaside! We paid £200 in total for bed, breakfast and evening meal, which I found to be excellent value. Disregard all the negative reports that you read about this hotel, make a visit and decide for yourself. Perhaps, if these people want 5 star, that will have to pay 5 star prices. We will certainly be visiting The Grand again.

I have just returned home from a Majestic Holiday stay at the above venue .I am going to be honest the room we stayed in was clean had fresh linen on arrival ,comfortable and quiet .It is a old hotel but the communal areas were good ranging from a grand foyer to a clean friendly reception .I have no criticism of the breakfast food and range of items,it was good.On the other hand the main meals were stodgy no inventive bland overcooked limited vegetables chicken legs that looked that they had come off very old birds pork steaks rubbery chewy and tasteless .On the last night I had scampi which was very good this was the only one of the 4 night meals I had whicn was worth eating.The sad thing is for dessert that night was I had with tinned fruit the poorest custard I have ever eaten watery made with just hot water and limited custard powder that is my last memory of the restaurant. .The bar was good earlier in the week the gentleman and the mature lady were very good hardworking and pleasant .The prices in the bar very reasonable the Tetley beer well looked after.The only team member who disturbed me was on the last night was DICK TURPIN a scruffy abrupt man wearing a black hand kerchief as a mask, did he have Covid making the bar team look like farce this did not give that area a very professional look.On checkout Imust congratulate the reception team who all holiday were attentive polite and professional..I have been truthful about this venue

No hot water for bath or shower, water little more than lukewarm. Nothing was done to address this despite two reminders. They knew of issue but failed to inform us at time of taking room. Breakfast in room booked for 8am not delivered by 8.30so called to chivvy it up, hadn't arrived 20mins later rang again, another 15 mins hadn't arrived was about to go down, but had eventually arrived over hour after booked. Same on day three, no apologies or asking if we had enjoyed our stay. This spoilt a badly needed break , room had been upgraded hence 2*, but poor for hotel of this 'standard', have stayed many times in past, but never again. It like a place that is near to closure, and cares more about money than the customer. Won't repeat a stay here again. Also could not book a table in dining room on two out of three nights between 6 and 8pm, as they had coach party. So we voted with feet and took our money elsewhere, thank God we did!

Great location and friendly staff. Only down side is that it’s very noisy due to lack of sufficient soundproofing.

The room was freezing but service was good

The hotel looks fantastic on the outside. The rooms on the inside are very average, as was the breakfast. This was a hotel which ought to have the wow factor but doesn’t. Nothing to complain about, but I probably wouldn’t want to spend more than the odd night there. The on site parking is very limited but it turned out it was cheaper to park in the public car park just around the corner once we realised there were no spaces left on arrival.

I had a four night stay in a double room in this lovely city centre hotel. Check in was friendly and efficient and my room was spotlessly clean and well appointed. Refreshments and toiletries were of a good standard and housekeeping was great during my stay. I loved the robe and slippers! The buffet style breakfast was terrific - fresh, varied and tasty - with the ability to order extra/specific items. I used the bar once and liked the variety of beverages on offer and the service was good. The rail station is only a 10-15 minute walk away, with shopping and lots of restuarants only 10 mins walk away, and all the tourist sites within 10-20mins of the hotel. There is a busy conference centre next door and there was building work going on, but this didn't affect my sleep quality - the beds are amazing!

Beautiful, comfortable and beautiful. Across the road is a huge lawn! The room was a bit small but reasonably clean. The surrounding environment is great. The English breakfast was also delicious, I ate it for 5 days in a row. The dinner is also good, the waiters are nice, Service is nice. Many elderly people come here. The water quality is a few blocks behind London.

The hotel's exterior, public areas are very good, breakfast is very good, and it is close to the exhibition hall. Because the new carpet was changed, the smell was very uncomfortable. After changing the room, I also changed a room with a lower level, above. And the attitude is very unfriendly, although Ctrip customer service has been in contact, but the hotel has not dealt with.

It's just that the facilities are too old. It would be better if the facilities can be improved. The room is relatively large. For me, the location is more convenient. There is no air-conditioning and there is a garden. I feel that it should be refurbished to be worthy of the price.

This charming hotel was in the ideal spot, in the heart of Harrogate. The staff make the initial great impression, very welcoming, helpful and approachable. The reception, drawing room, dining areas are beautifully decorated and well presented. Soon as you hit the bedroom floors you start to see that it's a little run down, specifically the carpets could do with a replacement and walls could have a refreshed lick of paint. My room on the 1st floor definitely seen better days and the walls are very thin and the lights are on all night in hallway which isn't great and you will be guaranteed a sleepless night unless you're a deep sleeper. They do provide you with ear plugs and cover set for your eyes but it wasn't much helpful in my case unfortunately. The room itself is well equipped with a fan which I appreciated as the rooms get very warm at night and there was no hope in opening the windows. Please clean the bins thoroughly as the limescale on the bathroom bin in room 126 was bit gross. I do hope that there are future plans to redecorate the bedrooms and hallway as this would really lift the hotel to a better standard. Breakfast was great and the menu throughout the day must change regularly as you can only view once you arrive. There is a bar menu and 3 course dining menu. The bar menu is recommended as it has a variety of choice for all types of taste buds. I would come back as overall it did meet my needs, just don't expect that this is a 4star hotel, it's the service and location that make this hotel a good stay.

Greeted with a friendly face and directed to reception. It’s a massive hotel old but clean and interesting. Our room 333 over looking the back of the hotel green lawn. The only thing I wasn’t keen on was the tea making facilities, which were polostrine cups like takeaway ones. Maybe from Covid, and the tea milk and sugar in a tied up bag, no tray. But later on we ordered sandwiches from the bar and he said that he could get them to our room if we wanted to rather than wait in the bar for them. That’s when I asked for a real cup and he said that he would send two up with our sandwiches. Nothing is to much trouble, I would and will be staying here again.

We stayed at the Studley Hotel for two nights and found the hotel to be clean and comfortable. The cleaners we have to say provided a first class service and our room was immaculate when it was made up during our stay. The Orchid restaurant food was delicious and the service very good. We would have given more stars but for the check out experience whereby the receptionist told us she had been advised by the barman that “our friends had left the hotel and said we were to pay a £58.00 bar bill” ; we were absolutely astonished as we hadn’t had any friends staying with us at the hotel. After some discussion she agreed and we didn’t pay “our friends” £58.00 bar bill. However, the receptionist then produced two further bar bills for £19.50 and £10.50 which again was confusing as I always paid the bar bill immediately when I ordered drinks. However; I showed her the deductions on my bank statement account on my phone for the £19.50 but couldn’t find the £10.50 which I then paid her because we had intended to leave £10.00 tip for the room service cleaners who did a fantastic job. Hence the £10.50 we paid for the bar bill we didn’t recognise was this money we had for the cleaners tip. We tipped the Orchid restaurant staff £20 for very good service and we tipped the barman £5.00 which considering the barman’s comments to the reception staff giving us “our friend’s” bar bill we wondered whether we should have tipped the barman. Apart from the financial confusion above we found the hotel very good but a tip on future trips to keep all bar drink receipts. Special mention to the room cleaning staff and the Orchid restaurant staff.