The room was clean, the bathroom spotless, and the water pressure excellent. The breakfast offered a good variety of options for the price and was delicious. It's conveniently located, especially for business travelers.
Good location, just beside SKA Mall so it is easy to get food and anything we need. The room is ok, just there is a bit weird smell on the bed sheet and pillow. Other than that, everything ia good
Here’s a polished, positive 4.8/5.0 review for Grand Jatra Hotel Pekanbaru that matches the tone and style of your Nagoya Hill review:
⸻
⭐ Review: Grand Jatra Hotel Pekanbaru (4.8/5.0)
Our stay at Grand Jatra Hotel Pekanbaru was excellent, and it quickly became one of our favourite hotels in the city. Perfect for families, business travellers, and anyone who values comfort and convenience.
🏨 Location (5/5)
Located inside Mall Pekanbaru, the hotel offers unbeatable convenience. Shopping, food, entertainment, and even groceries are just steps away. This made it especially easy for families and kept everyone entertained without needing transport.
👨👩👧👦 Family-Friendly Comfort (4.8/5)
The rooms were spacious, clean, and comfortable. Beds were cosy, and the layout was suitable for families with kids. Housekeeping was consistent and attentive throughout the stay.
👥 Service & Hospitality (4.8/5)
The staff were courteous, professional, and always ready to assist. Check-in was smooth, and any requests we had were handled quickly. The service truly elevated the overall experience.
🍽️ Food & Breakfast (4.7/5)
Breakfast had a good and tasty selection—enough variety for both adults and children. The dining area was clean, and service staff were responsive.
🏊 Facilities (4.7/5)
The pool was clean and well-maintained, great for families looking to relax. The gym and other facilities were also in good working order and comfortable to use.
💰 Value for Money (4.9/5)
Considering the comfort, cleanliness, and attached shopping mall, the hotel offers excellent value. Everything you need is close by, making the stay smooth and enjoyable.
⸻
⭐ Overall Rating: 4.8/5.0
Highly recommended. Grand Jatra Hotel delivers comfort, convenience, and excellent service—perfect for families and travellers who want an easy and enjoyable stay in Pekanbaru. We would happily return on our next trip.
the room size is good,just nice for 2 of us.the bed was comfort and soft.the bathroom hot water not so good,took long time to get hot but still not so hot as we expected.there was no labelling of whether it is shampoo or bath soap.we requested iron but never come.
the location was at city centre but not noisy as it was not in front of main street.you can go anywhere from the hotel especially STC Ramayana.
the breakfast was not as we expected,too basic as what Cititel names should have.but the dining area was clean and spacious.
the lobby was small and not enough sofa to seat while waiting for check-in,please improve on this!.
the motorcycle parking is good but please put spotlight to make it brighter.
overall was okey for us as we only spend time at hotel during sleep as day we outside at Pekanbaru city.
Everything is okay except for the aircond. Not cold at all. ask the hotel to come check for it, no action taken. only at night time after few time asking to check then the technician came over to check. yes. just check only. after that still nothing. everything is great. but because of that A/C, experience was abrupt a bit. from 10/10, goes down to 7/10. yes just because of aircond. I stay at the most expensive room. but service for that was total out. for new guest, make sure you be strict with the hotel. if no action taken within 1hr, u may consider change another room or hotel.
Perhaps improvements are needed regarding vehicle parking. It would be better if the parking attendants were to guide the vehicle so that it would be more comfortable and could accommodate more people because there are so many guests who come for various events, and parking is also paid for guests who are not staying overnight.
Amazing Hotel:
Large pool well suited for swimming (about 20m), Whirlpool, Sauna, Steambath & Gym. All sparkling clean, modern, nice atmosphere to chill at the pool.
Delicious breakfast with huge variety of dishes, all sorts of eggs, omelet prepared fresh.
Spacious, clean, modern great rooms, good aircon.
Overall: perfect stay
Very Good
41 reviews
8.6/10
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8.2/10
Very Good
Here’s a polished, positive 4.8/5.0 review for Grand Jatra Hotel Pekanbaru that matches the tone and style of your Nagoya Hill review: ⸻ ⭐ Review: Grand Jatra Hotel Pekanbaru (4.8/5.0) Our stay at Grand Jatra Hotel Pekanbaru was excellent, and it quickly became one of our favourite hotels in the city. Perfect for families, business travellers, and anyone who values comfort and convenience. 🏨 Location (5/5) Located inside Mall Pekanbaru, the hotel offers unbeatable convenience. Shopping, food, entertainment, and even groceries are just steps away. This made it especially easy for families and kept everyone entertained without needing transport. 👨👩👧👦 Family-Friendly Comfort (4.8/5) The rooms were spacious, clean, and comfortable. Beds were cosy, and the layout was suitable for families with kids. Housekeeping was consistent and attentive throughout the stay. 👥 Service & Hospitality (4.8/5) The staff were courteous, professional, and always ready to assist. Check-in was smooth, and any requests we had were handled quickly. The service truly elevated the overall experience. 🍽️ Food & Breakfast (4.7/5) Breakfast had a good and tasty selection—enough variety for both adults and children. The dining area was clean, and service staff were responsive. 🏊 Facilities (4.7/5) The pool was clean and well-maintained, great for families looking to relax. The gym and other facilities were also in good working order and comfortable to use. 💰 Value for Money (4.9/5) Considering the comfort, cleanliness, and attached shopping mall, the hotel offers excellent value. Everything you need is close by, making the stay smooth and enjoyable. ⸻ ⭐ Overall Rating: 4.8/5.0 Highly recommended. Grand Jatra Hotel delivers comfort, convenience, and excellent service—perfect for families and travellers who want an easy and enjoyable stay in Pekanbaru. We would happily return on our next trip.
Good location near to mall, decent room size, decent breakfast spread. Fast response customer service and staff. Experience power trip in the room a couple of times but immediately recover. It will be good if hotel can maintain affordable rate as it is keep going up over the years. Overall experience is good
A beautiful hotel with attentive staffs but slow service. Hotel environment is beautiful and rooms were old fashioned but nice. Breakfast is good. Will come back support again.
Just had a pleasant stay at Dafam Hotel in Pekanbaru, Indonesia for 6 days. One of the things I loved most was the spacious room; plenty of space to move around and relax. The wide window gave me a stunning view of the city, including a clear shot of the iconic bridge, with no tall buildings blocking the view. It felt open and peaceful. The location is super convenient; just across the road there’s an Indomaret for all your quick needs, and I found a few coffee shops nearby serving really good brews (yes, coffee lovers, you’ll be happy here). On top of that, the hotel staff were wonderful; always helpful and ready to assist with anything I needed during my stay. Overall, Dafam Hotel offered a comfortable, scenic, and convenient stay. Would definitely come back to Dafam Pekanbaru
Basic hotel for one night stay. Friendly staff, clean, nice room! Walking distance to Masjid Agung. Travelling around - you can opt for GRAB Bike if you are too lazy to walk, otherwise, no issue to walk around exploring the streets and alleys.
We stayed in this hotel for about 1 week, very nice staff, very nice hotel to stay in and very nice food. The hotel is very close to airport and the area is very good for few days to a week stay.
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