Everything was excellent from start to finish. The staff were extremely kind, attentive, and always ready to help with a smile. The location is simply unbeatable, offering breathtaking views right from the hotel. A special mention goes to the stunning saltwater pool – spacious, clean, and perfect for relaxing after a day of sightseeing. Truly an unforgettable stay, highly recommended.
The hotel is small, run by some very friendly and helpful guys. Our room was big enough, very basic with a small TV, desk, tiny balcony and shower room. If we were just talking about the room and hotel itself, I would highly recommend it for the price.
The location is great for the train stations. Apart from that the neighborhood is not great. There were *********** stood on the street outside our window and there were human faeces in the street. This isn't the fault of the hotel, but I feel that I should tell people as for some this may ruin their trip.
This hostel is conveniently located, and the common areas are clean and tidy. The atmosphere is very relaxed, perfect for meeting travelers from all over the world. The staff are friendly and enthusiastic, and both check-in and check-out were smooth. It offers good value for money.
Fortunately, I booked a side sea view room. If it had a full sea view, it would probably be noisy (the waves are very loud).
The hotel is located in the suburbs. It is a bit difficult to find when driving because the entrance is not obvious.
The service is pretty good.
Except for the inconvenient transportation, everything else is very satisfactory. Of course, the inconvenience of transportation is exchanged for unbeatable sea views and fascinating rooftop dining scenery.
The hotel rooms are large, with great views, great blackout facilities and good soundproofing.
I didn’t have breakfast in the hotel, but I had lunch in the restaurant on the top floor. The sun was shining on me, and I had lunch with the seagulls. I looked at the Castel dell’Ovo nearby and Mount Vesuvius in the distance, and all I could see was the Mediterranean Sea. The food provided by the hotel is also very delicious. The octopus salad I ordered was very satisfying.
At the highway entrance and exit, it is 42 kilometers to Positano, 18 kilometers to Pompeii, and 36 kilometers to Naples. It is an off-center but accessible location. The room is quite big, with a mountain view across the way, and the parking lot is large and free. It's much more cost-effective than living in urban areas or scenic spots. There are only two cafes in the surrounding area, but there are also two super warehouse supermarkets. It is estimated that people from all over the country come to buy goods. There is a chicken restaurant just a few steps away. The owner is enthusiastic and the dishes are all on the counter. If you don’t speak the language, it’s no problem.
Hotel room is big and clean. I like the accessibility of the location. Close to train stations, bus terminal and many choices of food to choose from.
Take note the toiletries are not provided. However it can be purchased from the concierge.
Francesco the reception is very helpful. Good recommendation of places to go for my first day in Naples!
Superbe hôtel, très facile d'accès à la sortie de l'autoroute.
Parking surveillé !
Chambre rien à redire !
Wifi impeccable.
Petit déjeuner très copieux et très diversifié.
Personnel très accueillant
This hotel is super convenient, really close to Castel dell'Ovo, making it a great choice for both business trips and leisure travel. As a chain hotel, you can always count on their reliable service. I'll definitely be staying here again and highly recommend it. Plus, it's really close to the airport, just a few minutes away!
Very Good
174 reviews
8.4/10
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8.8/10
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GGuest UserEverything was excellent from start to finish. The staff were extremely kind, attentive, and always ready to help with a smile. The location is simply unbeatable, offering breathtaking views right from the hotel. A special mention goes to the stunning saltwater pool – spacious, clean, and perfect for relaxing after a day of sightseeing. Truly an unforgettable stay, highly recommended.
GGuest UserThe location is really good, less than 5 minutes walk from Naples Central Station. But the room is small, there is no refrigerator, and no coffee pot. There is air conditioning. Usually, if there is no coffee pot in the room, you can ask the front desk and they will give you one, but here, they said there is none; and they said there is none in a short answer with a whistle, so it made me feel like I made some ridiculous request. For breakfast, you don't have to pick and choose your own food, but it is delivered through some old man. I think it is a strategy to make you feel self-conscious, but most of it is so tasteless anyway that they don't give anything except croissants. Seriously, I've been to many hotels in many countries, but this is the first time I've seen something like this. Italy itself is an individual country, so I wouldn't come near it, but this is probably the worst hotel I've ever stayed at.
RRip RipWe booked feeling a little nervous as we read the various reviews but also hesitated with little experience of a B&B Guest house.
There seemed very few choices in Naples ( Chiaia district) a prime , safer area ; to have a suite with some kitchenette and a very reasonable price.
We were warmly welcomed to our studio suite, spacious , well organised with a lot of thought in the location of design of fixtures and furniture; seating to take breakfast, working desk and or relax on the sofa.
Brightly lit room with big “can open” sound proof windows or option to use the air conditioning system . Views of the nearby residential apar**ents actually helped us feel at home ( even though we were not able to enjoy the Naples sea view)
Bed, mattress , linen and pillows were fine ( for those who require more specific finer finishes should not go to a Guest house)
Bathroom was practical and had all that one needed, with hand held shower and rain shower installed.
Kitchenette had electric stove , coffee maker, kettle , Fridge and utensils. Again sufficient for a 4 night stay.
Any longer an oven or toaster would have been nice to heat up bread.
The highlight worth mentioning, as most reviews have , is Massimo who helped us with recommendations, guided us with a local map, booked day tour to Pompeii, our taxi and so much more..
Honestly, for those of us who have been lucky to stay in 5 star hotels will know that you don’t always get this type of discreet professional reliable hospitality that Massimo has shown us.
If you don’t mind staying at a guest house which may sound daunting , or that the entrance of the building may be slightly off the side street but having read this review will reassure you that the 24 hours security guards and the gated premises made it feel like a home away from home.
Thank you Massimo
and team for keeping our room super clean , daily when we really didn’t expect the service. Likewise appreciated the small touches of receiving disposable raincoats in case of heavy rain on our tour.
TTravel_with_soo_yanI'm impressed by the cleanliness of this hostel, which is way cleaner and prettier than other hostels that I've stayed before. The room even has a private bathroom and surprisingly also a little balcony, very neat and well decorated!
I'm also surprised to see there is a shared kitchen (which is also very clean and well managed) which serves breakfast! Truly amazing experience staying here knowing great people across the world!
GGuest UserTerrible experience with this hotel. After confirming the booking and arriving are the area the owner disappears for hours, doesn’t answer texts or phone calls and doesn’t leave anybody in the property to check us in we had to plead with locals to help us get the owners phone number. In addition, when we checked us we had to deal with non English speakers (how do you rent properties internationally without being able to communicate?) and also demanded tax payment in cash even though they carried no change so we ended up paying more than needed. Property itself very nice and clean but I recommend to stay away.
OoenanayIn my opinion, Palazzo Adele is the best place we ever stayed in. If we go to Ercolano again, it would be our only choice.
The building is very elegant. The terrace on the 2nd floor (or 1st floor in Europe) is spacious. The parking is gated, only opened with a key fob. The room is spotless; I even feel comfortable walking on the floor barefooted.
The owner is such a nice guy! When we arrived, he gave us a warm greeting. He also provided us with some great advice on how to go to visit Vesuvius and Pompeii, as well as where to eat.
In fact, he printed out some useful information, which became our guidebook in the following few days.
We went to the Herculaneum Site as he suggested, spent nearly 2 hours there, only covered 60% of the whole place.
We followed his instruction to purchase the tickets to Vesuvius, and had a great trip there.
We asked about restaurant, he suggested a few of them. We tried the best one on the list, Bistrot Italia, fantastic food, affordable price, nice wine, and impressive service. It was so good that on the day we left, we went there again.
The location of Palazzo Adele is great! Walking distance to almost everywhere (the train
station, the Herculaneum Park, restaurants, The Royal Palace of Portici, oh and an amazing gelato place).
The neighborhood is nice. I remembered we walked through a short tunnel and there was not even a slight trace of urine smell in the air, which was very, very impressive.
All in all, Palazzo Adele is a great place to stay. Highly recommended to anyone visiting the Naples and Pompeii area.
AAngelaHotel itself is pretty standard as what you would expect from any big chain hotels, but service was definitely not up to par. We were told there would be valet service - there was none. The bus boys just told us to park ourselves. FINE. Then after I've checked in I asked if the luggage will be sent up to our room - reception then asked if I got a luggage ticket to which I told him we weren't given anything. The bus boys just stood around the entrance. He said they would be sent up shortly but given how they were just standing around we just took our luggage ourselves - mind you I am 6 months pregnant and obviously so but they did not offer any help. Once we got to our room the air conditioning was not working - we kept dialing it down but there was no air. Amazing to find out the AC wasn't working for the price we paid. The room is stuffy and even the hallway was cooler. Also during our stay there was conference - we were given a room on the same floor as conference participants and as expected they were loud and rowdy at night. We could hear them talking in the hallway at night when we called reception they said there was nothing they can do. So very helpful. Upon check out, the same bus boy stood around while watching a pregnant lady wheel 4 pieces of luggage out. I really just wonder what they do other than standing around all day hanging in the shade. Service is terrible here and I've had better service at small boutique or family run hotels than here. The only upside to this stay was that the rooms are spacious and clean and that's about it.
GGuest UserIt remains one of my favorite hotels in Naples, obviously when the price is right with my expectations.
Central, but not noisy, when I asked for a quiet room, they immediately did their best to change the booked one, for a really quiet internal one. Large, clean room, sheets and towels changed every day, nice and pleasant room.
Plus excellent and abundant breakfast.
Well done
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